Saffron House

2a High Street, Barwell, Leicester LE9 8DQ
Review Us
9.1 24 Reviews
  • Saffron House, Leicester
Saffron House has been purpose-built for residential care, at the same time as specialising in provision for adults diagnosed with dementia.

A wide range of specialists monitor personalised care packages for up to 48 adults, all of whom enjoy en-suite rooms with their own TV and phone points.

The mission of all Minster Care Management Limited accommodations is to provide a home that feels like home, without compromising on the quality of care.

Care Provided by Saffron House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1200
  • Self-Funded Residential Dementia Care: £1050 – £1200

These prices are only a guideline, please contact Saffron House to find out the exact price for your requirements.

Contact Saffron House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Saffron House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rebecca O'Neill (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (48)
  • Single Rooms with Ensuite Wet Room (48)

Visiting

  • Anytime to suit visitors.

Parking

  • Private car park on site

9.1

Saffron House has a Review Score of 9.1 (9.053) out of 10, based on 8 reviews in the last 2 years.
Over all time Saffron House has 24 reviews.

Overall Experience
  • 15
  • 7
  • 2
  • 0
  • 0
Date Published
  • 24
  • 4
  • 6
  • 8
  • 16
Reviewer Connection to Saffron House
  • 8
  • 7
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 24, showing 21-24
Review from Marilyn (Daughter of Resident) published on 5 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum suffers from dementia and her sight and learning are not good and also limited mobility. After visiting 5 homes we chose this one and have never regretted our choice. All our family have been welcomed by the staff whatever time we visit. The care my mums is given is excellent. She is always clean
and comfy and cared for well medically. The food is excellent and her room clothes etc are lovely. Most importantly we are kept well informed by staff of how she is and any medical problems etc. Well done all of you for the excellent care given.
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Review from Lynn M (Daughter of Resident) published on 5 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been living at Saffron House for 18 months. The carers and staff are wonderful. Very kind and caring and mum has been as happy as someone who has Alzheimer's can be.
She enjoys the food and activities such as singers and entertainers, Pat the dog and church services. The home has experienced
some management issues in the past but the home are working really hard to address these and things are going well.
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Review from H (Daughter of Resident) published on 5 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been in Saffron House for 18 months and I have always found the staff very very caring. When she had a fall they phoned me straight away. Before we set off in the ambulance they made sandwiches for us to take in case we were in there a long time. The entertainment is very good singers,
animals, bingo etc. I cannot fault all of the staff and hope mum is happy there for many years to come.
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Review from R B (Daughter of Resident) published on 22 March 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
All care is of a good standard and the staff are kind and caring, at times they do seem to have a lot of work for the amount of staff on duty. The rooms are comfortable but could do with decorating, new curtains and brighter overhead light. New flooring in the corridors and communal areas are much nicer.
Reply from Kevin Randle, Manager at Saffron HouseAll bedrooms are in process of having a full re-decoration to go in-line with new flooring and furniture recently acquired. Staffing levels are increasing due to new fully experienced staff coming on board to us at Saffron House.
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Current Review Score: 9.1 (9.053)

Overview of Review Score

The Review Score of 9.1 (9.053) out of 10 for Saffron House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.570 for Saffron House is calculated as follows: ( (61 Excellents x 5) + (24 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 93 Ratings = 4.57
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.483 Points relating to the number of positive Reviews for Saffron House is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 = 3.65
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 8 Positive Reviews ÷ 9.6 = 0.833
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Aug 2024

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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