Saffron House

We and they found the staff very friendly and we could not fault the care that was provided to them during their four week stay.

Mum has been in Saffron House for six months with severe dementia. The care provided by the staff has been excellent and the facilities are very good. After a short stay in Saffron House my father passed away there in March 2016 and the end of life care provided by the staff was excellent.

My mum suffers from dementia and her sight and learning are not good and also limited mobility. After visiting 5 homes we chose this one and have never regretted our choice. All our family have been welcomed by the staff whatever time we visit. The care my mums is given is excellent. She is always clean and comfy and cared for well medically. The food is excellent and her room clothes etc are lovely. Most importantly we are kept well informed by staff of how she is and any medical problems etc. Well done all of you for the excellent care given.

She enjoys the food and activities such as singers and entertainers, Pat the dog and church services. The home has experienced some management issues in the past but the home are working really hard to address these and things are going well.

My mother has been in Saffron House for 18 months and I have always found the staff very very caring. When she had a fall they phoned me straight away. Before we set off in the ambulance they made sandwiches for us to take in case we were in there a long time. The entertainment is very good singers, animals, bingo etc. I cannot fault all of the staff and hope mum is happy there for many years to come.

All care is of a good standard and the staff are kind and caring, at times they do seem to have a lot of work for the amount of staff on duty. The rooms are comfortable but could do with decorating, new curtains and brighter overhead light. New flooring in the corridors and communal areas are much nicer.