






Saffron House has been purpose-built for residential care, at the same time as specialising in provision for adults diagnosed with dementia.
A wide range of specialists monitor personalised care packages for up to 48 adults, all of whom enjoy en-suite rooms with their own TV and phone points.
The mission of all Minster Care Management Limited accommodations is to provide a home that feels like home, without compromising on the quality of care.
Care Provided by Saffron House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Saffron House for full pricing details and T&Cs.
Contact Saffron House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Minster Care Group
- Private Owned
Person in charge
- Rebecca O'Neill (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
Room Information
- Single Rooms (48)
- Single Rooms with ensuite Wet Room (48)
Visiting
- Anytime to suit visitors.
Parking
- Private car park on site
Saffron House Reviews (26)
Saffron House has a Review Score of 9.2 (9.152) out of 10, based on 9 reviews in the last 2 years.
Over all time Saffron House has 26 reviews.
They were both respected and treated with dignity from all members of staff.
We and they found the staff very friendly and we could not fault the care that was provided to them during their four week stay.
Many thanks for completing a review for Saffron House and for your kind words. We are glad your father and mother-in-law enjoyed their stay at Saffron House. Should you require support with your father or mother-in-law in the future please do not hesitate to contact us and we will be happy to help.
Mum has been in Saffron House for six months with severe dementia. The care provided by the staff has been excellent and the facilities are very good. After a short stay in Saffron House my father passed away there in March 2016 and the end of life care provided by the staff was excellent.
My mum suffers from dementia and her sight and learning are not good and also limited mobility. After visiting 5 homes we chose this one and have never regretted our choice. All our family have been welcomed by the staff whatever time we visit. The care my mums is given is excellent. She is always clean and comfy and cared for well medically. The food is excellent and her room clothes etc are lovely. Most importantly we are kept well informed by staff of how she is and any medical problems etc. Well done all of you for the excellent care given.
She enjoys the food and activities such as singers and entertainers, Pat the dog and church services. The home has experienced some management issues in the past but the home are working really hard to address these and things are going well.
My mother has been in Saffron House for 18 months and I have always found the staff very very caring. When she had a fall they phoned me straight away. Before we set off in the ambulance they made sandwiches for us to take in case we were in there a long time. The entertainment is very good singers, animals, bingo etc. I cannot fault all of the staff and hope mum is happy there for many years to come.
All care is of a good standard and the staff are kind and caring, at times they do seem to have a lot of work for the amount of staff on duty. The rooms are comfortable but could do with decorating, new curtains and brighter overhead light. New flooring in the corridors and communal areas are much nicer.
All bedrooms are in process of having a full re-decoration to go in-line with new flooring and furniture recently acquired. Staffing levels are increasing due to new fully experienced staff coming on board to us at Saffron House.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 August 2024Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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