Broadgate Nursing Home

Although Broadgate Care Home does not have little luxuries such as velvet curtains it has a wonderful atmosphere. The staff are kind, caring and very caring. One of the things that has impressed me is not only are they nice to the residents, however difficult their behaviour, but they are also nice to eachother. There is no sense of hierarchy or snobbery. Catering staff, medical, housekeeping etc. all talk to eachother and seem to know the residents. They have all communicated well with me. I feel my mother is safe here.

I want to say it was really nice booking in like a holiday hotel, the management and staff are really nice, caring knew her needs very well, accommodating knew exactly what she needed in terms of room allocation, activities were very stimulating, the activities were like at a holiday resort always something to do to stimulate her brain. We wish we would have come to this nursing home sooner. Its lovely.

Having spent time here at all hours of the day/night, I found all staff to be caring, compassionate and respectful to all the patients I saw/heard them interact with.

On behalf of my parish society of St Vincent de Paul (S.V.P) I have for several years visited a gentleman at Broadgate Nursing Home. He died last month. Throughout my time of visiting all the staff, from the receptionist, the managers, the nurses, the care assistants and the laundry staff demonstrated to the gentleman in question deep care, concern and attention. He was after unable to speak or communicate but still have him time and clearly knew him as an individual. He was given his dignity as a human being at a time when he was in need of others for his most basic needs. His Christian beliefs were shown great respect. I was always made to feel very welcome. The home and the staff were family to him and I was made to feel part of this. Thank you and god bless.

As a visitor seeing my husband, I am always made welcome from all members of staff. The care and dignity of all residents are appreciated, they do their very best to accommodate the needs of the residents. I've been visiting the home for over two years, I do get involved with fundraising, of which I enjoy, it's just like having extra family members.

My wife came to Broadgate Nursing Home in August 2024. Her care has been excellent and she is well looked after by a dedicated and caring staff. I know that she is in good hands.

My mum has been in Broadgate Nursing Home for two years and is incredibly well looked after. The staff are all brilliant with the residents and their relatives. The home provides five-star service in every respect.

Overall, a family-feel to Broadgate Nursing Home.

Staff and management have the best interest of the residents' needs. Always kept informed of any medical problems which arise and get him any treatment that's required as a matter of urgency. I am pleased he was able to get a place here, gives me peace of mind.

From the very outset the manager and her team of staff gave valued advice and guidance, proactively liaising with and supporting our father's transfer from hospital for a period of palliative care. From the moment our dad arrived at Broadgate, he was welcomed and treated with dignity and kindness throughout his stay. The staff were always cheerful, caring and encouraging, not only the nurses and carers, but also all the additional roles needed to make all the residents' stay comfortable and homely. Although only at Broadgate for a few weeks, we were able to set up Dad's room so it felt like his with his personal belongings and television, and there were no structured visiting hours - we loved that we could come and go throughout the day and evening. We were never made to feel that we were in the way, and we too felt part of the Broadgate family for the duration of his stay. We will always be grateful for the kindness, compassion and care shown to my dad when he needed it most.

My father spent time at Broadgate Care Home recently. I wanted to write this review because they made a difficult time so much easier to bear. The support the staff gave us as a family, and my father, was incredible. Broadgate gives a warm welcome to everyone. Nothing is too much trouble for them. They treated Dad with dignity and respect throughout his stay. I highly recommend this wonderful care home.

My husband went into the nursing home in need of full nursing care, he was also registered blind. He was so warmly welcomed and cared for all the time he lived there. The staff were always available and able to meet his needs especially as these increased as he deteriorated in his health. We became known by name as we came to visit and visiting could be at any time. If ever we had any questions about his care or needs staff were always available to answer us. His room was kept clean and tidy and there was always a chair on which a visitor could sit. The staff were always respectful and gentle in their care of my husband and diligent in the repeated caring tasks that were needed.

The care team at Broadgate Nursing Home are amazing. Through all circumstances, they have been respectful, helpful, easy to contact and get along with. Their kindness and support have been overwhelming. They are like a family to the residents and their relatives.

My mother was under total nursing care. The staff were so friendly, helpful and treated her with the utmost respect, kindness and total all-round care. The management was so helpful and caring. I cannot recommend the place highly enough.

The care staff are excellent, they are always very friendly and very helpful and they treat all their patients and visitors with respect. I would highly recommend this care home without question, thank you to all the staff.

The staff are very caring and helpful and keep you updated with what our mum is doing. They do activities, songs and it is very good at keeping residents engaged. There is a warm welcome when you come to visit, all the staff have smiles on their faces, it is a very happy place. My mum is happy.

Since my mother moved in she has been treated very well with respect and dignity despite Mum often being a bit feisty and uncooperative. A nice touch when she moved in was to have her nails painted to help her feel welcome in her new home. Staff are very friendly and have been very caring and supportive to my mother and to the family at a difficult time for us all. I have been kept informed of any changes or concerns staff have with regard to my mum's health and well-being.

Thank you for helping him to settle into this new chapter of his life.

The staff have been extremely kind, caring and attentive to my father over the past two months. I have always received a warm welcome from the staff, who take the time to get to know you and update you also. In an emergency, the response time has been exceptionally fast. I am very grateful to all at Broadgate. Thanking everyone involved in Dad's care.

Broadgate Nursing Home is highly recommended by my family, my friends and of course myself. We are very lucky to have our mother, grandmother great-grandmother and great-great-grandmother living at this beautiful care home. The manager and every staff member work professionally together and make a truly great team. Everyone works in harmony with each other from the manager through to the caretaker and I truly admire that. The home is spotlessly clean, tidy and always smells fresh. Every member of staff are always very polite, helpful, kind, caring and willing to help at the drop of a hat. They are very understanding and reassuring with all clients. I visit my mum daily and speaking from what I have observed, I honestly cannot praise and thank them all enough for the love, care and kindness, they all deserve medals. I would highly recommend this care home for your loved ones. Thanks to all of you, from all our family and friends. Keep up the fantastic work that you do.