Broadgate Nursing Home

The best thing about this place is the staff, who are excellent. The place is kept clean and the food was good. We were always made to feel welcome and anything that we requested was acted on very quickly.

There have been a few issues at Broadgate with my father getting out, but myself and the rest of my family hope that matter has been resolved. I cannot fault the staff and the care my father gets. I would like to see the bedrooms get a bit of decoration ie paint the walls. I am also hoping that with the change of management everything will improve given time.

My mother passed away in Broadgate in February 2020, the compassion and care shown to her in her final days and hours was commendable. Thanks especially to the staff nurse.

Really pleased with everything. All the staff treat my mum with good care and attention, even singing and dancing with her, especially to make sure when eating, a little song with do the trick. I love everyone and so does Mum. Thanks for all the hard work.

I was concerned when my wife had to be admitted as a resident but the friendly atmosphere, the caring and welcoming attitude of all the staff soon set my mind at ease. Nothing is too much trouble for them and they are very adept at caring and ensuring my wife is at ease and happily contended in her environment.

I, as a daughter, was so worried about putting my father into care as you read and hear such bad publicity in the media. But my worries were diminished, the care my father has received in these last months has been absolutely fantastic. From manager, nursing staff, carers, cleaners, and may I add, kitchen staff have been wonderful. There is not one member of staff that is from the top down to the bottom that anything is too much trouble, everyone seems to go that extra mile. There is always a smiling face from the staff and I imagine that some patients are difficult, but they handle them with a smile, sensitivity and kindness.

Please may I also say a special thankyou to the staff who attended the funeral at Bramcote Crematorium on very dark and cold afternoon.

After a most traumatic time for my husband where he was removed from a nursing home due to gross neglect and safeguarding issues and then five weeks later having 48 hours notice that his new Nursing Home was closing down. My husband moved into Broadgate Nursing Home he has a degenerative neurological illness and with all the upset he has become very difficult to care for. He can be quite rude and aggressive to the staff, he is refusing to eat and drinking very little, also refusing most of his medication. The staff in this home from the manager, nurses, carers, kitchen and domestic staff have remained very polite, encouraging and tried everything they can to help him. The home is welcoming, clean and friendly and communication to me from them is first class.