






Froome Bank Residential Home is a countryside facility where eighteen elderly people, some with dementia and physical disabilities, enjoy a modern and efficient care service.
Personal care packages enable each individual to enjoy a service that is particular to their needs, working with key workers and GPs to ensure all requirements are considered.
Froome Bank's pleasant accommodation can also be sourced to respite admissions, and all residents are welcome to join in with activities, outings, entertainments and any religious services they choose.
Care Provided by Froome Bank
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 18 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Contact Froome Bank to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- Maria Gomez Knott (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1999
- Last Refurbishment: 2005
- Number of floors: 1
Room Information
- Single Rooms (18)
Froome Bank Reviews (15)
Froome Bank has a Review Score of 9.3 (9.264) out of 10, based on 4 reviews in the last 2 years.
Over all time Froome Bank has 15 reviews.
I have been in touch on a number of occasions this month and every time the staff I have spoken to is very friendly, caring and helpful. It is a real comfort to know that my relative is safe, happy and well looked after.
Thank you for your lovely feedback. We are so pleased to hear that you have found our team friendly, caring and helpful. It is a comfort to know that your relative is happy, safe and well cared for.
I can't speak highly enough about the care and attention my mother has received since she has been a resident at Froome Bank. The staff are always friendly and helpful - I have never had any concerns about them not doing the best for mum, whether in good health or the times she's been poorly. I wouldn't hesitate to recommend Froome Bank to anyone wondering if it's the place for a family member.
Thank you so much for your wonderful feedback. We are delighted to hear how happy you are with the care and support your mother receives at Froome Bank. Our team always strives to provide the highest standard of care, and it means a great deal to know that you feel confident and reassured in the support we provide, especially during the more challenging times.
Froome Bank is an amazing Care Home, in every aspect. It is very homely, and there is a wonderful relationship between residents, families, and staff alike. My Mother has settled beautifully, and I do not have a minutes worry about her, she is so well cared for, and all her needs are met. The home is spotless clean, comfortable, cosy, including the well equipped bedrooms. Food is excellent. Thank you Froome Bank, for always going that extra mile. Above and beyond.
Thank you for your wonderful review. We are delighted to hear that your mother has settled so well and that you feel confident she is happy and well cared for at Froome Bank. Your kind words about our home, team, food and the extra care we provide mean so much to us.
My mother was taken into Froome Bank when COVID had just started, it was quite a scary time. Her dementia got bad quite quickly. But everyone soon put my mind at rest, all the staff are professional and friendly. My mother is happy and very well cared for, it's more than a care home to her, they've made it her home.
Thank you so much for your kind words. We're so glad your mother feels at home here; it's truly what we aim for every day.
My wife who has been in the home for 5 years this March has surprised me and my family, by her willpower to stay with us after her illness (vascular dementia) and through the COVID era. This is all down to the wonderful staff who take care of her. I can tell that she loves the staff as much as she loves her family. Although my wife's health is not so good, the staff still give 100% care to her. I would recommend to anyone who needs care for a family member, that Froome Bank is a top care home.
Thank you so much for leaving us a review about the care of your wife, the team will be touched to read this.
On arrival to visit my mother today, I was greeted as always by happy staff., always welcoming and happy to see you. Asked if would like a drink, and after declining, they said my mum was in her room. I knew my way, and the staff knew this. Mum was happy sitting in her room and comfortably watching TV. After the visit, the staff were happy to discuss Mum, the staff are always happy, and I feel genuine care for all service users. And know my mother is very happy and well looked after, giving me peace of mind.
Thank you so much for leaving us a review about the care of your mother, the team will be touched to read this.
When I first came to Froome Bank Care Home I was like many before me, a little apprehensive having no experience of communal living. However, after three years I do feel qualified to reflect on some of the aspects of our lives here. First and foremost, the staff. Apart from all the hard work they do on our behalf, they are consistently patient, friendly and helpful in so many ways. There is excellent cooperation between them which makes for a strong team. Being a small concern, the environment tends to be more intimate. A good range of activities is provided. Overall a happy and well run place of care.
Thank you for leaving us such a lovely review, your kind words will be passed on to the rest of the team.
When I first entered the reception area and met the staff, I knew my wife was going to be safe and well looked after. I go there nearly every day and I am greeted at the door with a smile and staff telling me how my wife has been since I last saw her. The home is spotlessly clean and she is well looked after. What more could you ask for?
Thank you for taking the time to leave us this lovely review! We are so pleased to hear that your wife feels safe and secure here with us at Froome Bank. Your kind comments will be passed onto the rest of the team.
Can’t speak highly enough for this wonderful home my sister has a new lease of life it’s wonderful to see. She is 90 and was in a very poor state of depression she now is engaging with residents and staff and taking part in activities. I can’t recommend it more it’s superb
I feel that all my mother's needs are met. She is well looked after by very dedicated staff. We find that all our concerns are dealt with promptly.
My Mum started residing at Froome Bank after a difficult 12 months. Thankfully she settled in with excellent help from care staff (which was hard with the Covid restrictions). They keep me updated with every aspect of Mum's care for which I am very grateful. Having got to know the staff (office staff included) myself, I have every confidence in the care Mum receives.
Froome Bank care home has excellent care, all care staff have the utmost respect for their residents. They are very helpful, if you have any concerns they go out of their way to help and reinsure in a very caring way. Thank you Froome Bank for looking after mum.
My brother was transferred to Froome Bank in September from Hospital after suffering a series of strokes, seven weeks ago. He was very down and depressed after the strokes after losing sight in one eye, yet within just days of being at Froome Bank, I’m amazed at how his spirits have lifted. My brother loves good food and he's waxed lyrical over the choice and quality of the freshly cooked food. He feels comfortable, relaxed and very well cared for. He has said the staff are simply wonderful, nothing is too much trouble. Being Welsh he is a true teapot. Loving regular cups of great tea, which he enjoys throughout the day. He sends his compliments to the Chef daily. The transformation of mood in my brother is palpable, and though I know he’s still a way to go for full recovery both he and our family are absolutely delighted by the superb care he is receiving at Froome Bank. So thanks to all the staff and the wonderful Chef at Froome Bank.
Froome Bank is a delightful small residential care home that truly cares about its residents. Following a stroke and amputation I was unable to continue to look after Mum and with no personal funds or property, I was extremely concerned about my mother's care. Froome Bank, Shaw Healthcare management and staff to the rescue. As a previous registered care manager, I am in awe of what they achieve on so little. Big hearts, true care and love have given Mum her life back. Thank you all from all Mum's family and friends.
My mum entered Froome Bank's Dementia Unit in 2013. She settled in quickly and grew very fond of the staff. Throughout her time, she was cared for very well in her daily life and promptly treated when in need of medical care. She enjoyed the organised trips away and activities, especially the singing sessions. Staff were not only attentive, patient and caring towards my mum but were supportive of me and my husband when needed. Any concerns we had, whether about treatment or food were dealt with promptly and we were given feedback. Her care plan was explained to us and followed up with regular input. We would, therefore, have no hesitation in recommending Froome Bank Dementia Unit to anyone who finds themselves in the position we were five years ago.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 January 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Froome Bank.
There are no upcoming events for Froome Bank.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Froome Bank.
Accreditations
There are no accreditations posted yet for Froome Bank.
Meet the Team (8)

I joined the team at Froome Bank as a part-time Support Worker and gradually climbed the career ladder from Team Leader to my current job role of Service Manager.
Froome Bank is a lovely small home with friendly residents and staff.

I am grateful for the opportunity to get to know all of the residents and their families. I support residents in managing their finances and any queries that they may have, I enjoy the variation of no two days being the same.
Froome Bank is a very welcoming warming friendly home to work at.

I started Froome Bank as a Support Worker and later took on an additional role of Activity Champion, I enjoy the variance of both roles and being able to take the residents out and do further activities.

I did my work placement at Froome Bank for college and thoroughly enjoyed my time there, after leaving college I applied for a Support Worker position to gain more experience caring for the elderly and hearing about their life experiences.

I joined Froome Bank in 2018 as a Senior Night Support Worker and have since moved on days as a Team Leader.
We are a smaller home but we are one big family we know our residents and their families like our own.
I really enjoy my work and if I can make my residents smile and laugh every day then its job is done!

My name is Marta, I have got NVQ 1 in Health and Social Care and I have been a Care Assistant at Froome Bank since 2014
I love spending time with our residents, listening to the interesting stories they share with all staff, support them in their day-to-day lives and with anything they need extra help.

I chose to complete my work placement at Froome Bank, I am currently studying Level 3 Health and Social Care at college. I enjoy building my knowledge on how to provide the best care for each individual resident. I am looking forward to continuing my placement to complete further training for when I start Health and Social Care at university.

Brooke is an English Springer Spaniel and she is 18 months old.
Brooke loves to come to work with Team Leader Pam, she loves to see all the residents getting really excited in the morning!
Brooke is very calm and she seems to understand that she can not run around when she is at Froome Bank.
The residents, their families and the staff enjoy her being here. She really is part of the team.
Frequently Asked Questions about Froome Bank
What types of Care is Froome Bank registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Froome Bank have?
There are 18 Single Rooms.
What are the Facilities & Services at Froome Bank?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Froome Bank to the centre of Bromyard?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
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