Briarlea Care Home

Badsey Road, Evesham WR11 7PA

Briarlea Care Home offers residents 24 hour care in a hotel style environment in Evesham.

Briarlea is a family run business with a loving and caring ethos where residents are encouraged to make the most of every day and live life to the full, with the assistance of a caring team of staff.

The lovely detached building is set in 4 acres and was originally constructed around 1900 and has since been extended in 1989 and 2008 with a further tasteful refurbishment since. It boasts a large garden room with access to the patio and summer furniture, a library, and a newly refurbished drawing room plus separate dining room to enjoy home cooked food.

As well as providing care for permanent residents, Briarlea also offers respite and day care. There is a dedicated member of staff for creating interesting activities for residents and most bedrooms offer single en-suite accommodation.

Owner: Briarlea Care & Supported Living Ltd

Person in charge: Joanne Moss (Manager)

Local Authority / Social Services: Worcestershire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 26 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 22

Shared Rooms: 2

Rooms with ensuite WC: 21

Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Briarlea Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.6 (maximum of 10) for Briarlea Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Briarlea Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.576 for Briarlea Care Home is calculated as follows: ( (118 Excellents x 5) + (55 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 184 Ratings = 4.576

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Briarlea Care Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.2 positive Reviews (26 registered maximum number of service users ÷ 5). 8 Reviews ÷ 5.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Briarlea Care Home has a Review Score of 9.6 (9.576) from 16 Reviews


Average Ratings

  • Excellent
    12
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Briarlea Care Home?

  • Extremely LIKELY
    11
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Briarlea Care Home

  • Daughter of Resident/Service User
    7
  • Resident / Service User
    5
  • Son-in-law of Resident/Service User
    2
  • Goddaughter of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

My parents look well and happy, we had a wonderful lunch thank you.

How likely would you be to recommend Briarlea Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

Mum has been resident here for almost a year. She has settled in very well and enjoys the company of the residents and staff. She has gained a little weight and looks better in herself than she has for a long time. The staff are very kind and helpful.

How likely would you be to recommend Briarlea Care Home? Likely

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Average Rating:   4.7 out of 5

Briarlea Care Home is very good. Staff are always helpful and caring. It's nice, warm and friendly, safe and clean and my mother-in-law likes living there.

How likely would you be to recommend Briarlea Care Home? Extremely Likely

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Average Rating:   5 out of 5

My god-mother was placed at Briar Lea as a respite resident.
The staff provided excellent care and thoughtfulness in dealing with her blindness and eating difficulties.

How likely would you be to recommend Briarlea Care Home? Extremely Likely

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Average Rating:   5 out of 5

I am really pleased with my mom's care. She is very happy. The staff are very good. Lovely people. Thank you so much.

How likely would you be to recommend Briarlea Care Home? Extremely Likely

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Average Rating:   5 out of 5

Excellent care home with very professional staff.

How likely would you be to recommend Briarlea Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

We have found that Briarlea provides a safe and warm environment for people. It gives peace of mind to know that relatives can be happy and content there. The staff are pleasant and helpful.
It would be better for the residents to have more activities organised for them in the day lounge. It is appreciated that some entertainment is provided but more would be welcomed.

How likely would you be to recommend Briarlea Care Home? Likely

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Average Rating:   3.8 out of 5

Staff are very friendly and helpful.
They are willing to go that extra mile to ensure that the residents are happy.
It is a good place to stay.

How likely would you be to recommend Briarlea Care Home? Likely

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Average Rating:   3.6 out of 5

Mark Widdows, Director at Briarlea Care Home responded to this review on 25 Jan 2018:

Thank you for your review. We have a new activities co-ordinator just employed and are also looking for an assistant for them to cover 6 days a week.

I enjoy living at Briarlea, I have made many friends, who I spend my days with. All the staff are very friendly and nothing is too much trouble for them. I have been out on some day trips and especially enjoyed the trip to the theater at Christmas. I like to do a bit of online shopping and the staff are very helpful. I enjoy the food, there is a good variety and I am able to speak to the cook daily to change my meal option if I like. I like to get involved in the activities and take part most days.

How likely would you be to recommend Briarlea Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

I have been treated by all members of staff in a personal way with compassion and understanding. It is my opinion that all the residents are treated in this manner. All members of staff from the manager down to the youngest and most junior assistants are well trained and give their best attention to the residents.

How likely would you be to recommend Briarlea Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

I have no complaints regarding Briarlea, although mums room could do with a lick of paint. The manager and staff are excellent, the food is very good and the home itself is extremely comfortable and very clean.

How likely would you be to recommend Briarlea Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Mark Widdows, Director at Briarlea Care Home responded to this review on 08 Aug 2016:

Hi Lynn, Thanks for the review and you only have to mention to Jo about a refresh of the paint and we will be pleased to accommodate, not everyone wants the upheaval of repainting and we leave it to residents to tells us, kind regards, Mark.

I am still happy here after two years. Everywhere is very clean. Staff show great respect and care.

How likely would you be to recommend Briarlea Care Home? Likely

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Average Rating:   4.6 out of 5

My mother aged 95 years,had started showing signs of dementia, she was admitted to hospital until we could find a suitable care home. We never thought that she would settle but with the care and patience shown by the staff. She has adapted very well and is happy. She is treated with kindness and respect. It has made it so much easier for the family and it is a lovely place to visit.

How likely would you be to recommend Briarlea Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

My mother has been at Briarlea for two years, in that time she has been treated with dignity and care by all staff. She has had a few health issues which have been responded to immediately. Although living in a care home is not ideal, I feel she is in the best possible place for all her current needs. We as a family are always welcomed and informed about anything to do with our mother.

How likely would you be to recommend Briarlea Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

My mother has been in residence since January 2016 following the death of my father. She has a nice en suite room and she is very comfortable and has settled in well. All the staff are professional and friendly. No issues so far.

How likely would you be to recommend Briarlea Care Home? Extremely Likely

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Average Rating:   4 out of 5

As this is my experience, I have been treated with care and manners, it's been a struggle at times with coming in here after a heart attack, but all staff have put themselves out to make me feel at home and I have no complaints.

How likely would you be to recommend Briarlea Care Home? Likely

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Average Rating:   4.8 out of 5

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Bed Vacancies

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Awards / Recognitions

February 2015

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Care Home Idol 2016

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