Cambrian House

294 Chester Road North, Kidderminster DY10 2RR

Cambrian House, with a capacity of twenty-five, offers short and long-term care packages, welcoming residential care needs and also specialising in dementia care.

Pleasing aspects of the interior include a choice of communal areas include lounges, dining areas, a summer lounge and a reminiscence room, with all but one bedroom en-suite.

There is a wet room on the ground floor, while wheelchair access, assisted bathrooms and a passenger lift help those with mobility issues.

Group: Kidderminster Care Ltd

Person in charge: Debbie Grazier (Manager)

Local Authority / Social Services: Worcestershire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 25 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness

Admission Information: Ages 18+.

Single Rooms: 25

Rooms with ensuite WC: 24

Facilities & Services: Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Cambrian House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 7.7 (maximum of 10) for Cambrian House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Cambrian House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.542 for Cambrian House is calculated as follows: ( (13 Excellents x 5) + (11 Goods x 4) ) ÷ 24 Ratings = 4.542

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.2 Points relating to the number of positive Reviews for Cambrian House is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 5 positive Reviews (25 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5 Target = 0.200

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.7 Cambrian House has a Review Score of 7.7 (7.742) from 2 Reviews


Average Ratings

  • Excellent
    1
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cambrian House?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cambrian House

  • Daughter of Resident/Service User
    2

My mother has spent the last five years at Cambrian, and throughout her stay her care has been second to none. The staff, each and every one of them have been fabulous, not only to my mother but also to myself and my family.The care, kindness and professional qualities that they all have cannot be beaten. The lovely smiles that we receive when greeted at the front door, the kindness offered to us all, I cannot fault Cambrian House. Under new management over the past few months, standards seem to be rising even more and wanting to consistently improve the surroundings and care provided. I wouldn't hesitate to recommend Cambrian House to anyone. A lovely, very warm and welcoming environment, with a wonderful bunch of people that provide outstanding care.

How likely would you be to recommend Cambrian House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

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Average Rating:   4.8 out of 5

My mother spent the final two years of her life at Cambrian House. Throughout this period she was given very good care and her accommodation was clean and comfortable. As her dementia progressed the staff showed great patience and especially during her final illness great kindness. We were able to visit whenever we wished without prior notice and were always made to feel welcome. We had no concerns at any time about the standard of her care.

How likely would you be to recommend Cambrian House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

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Bed Vacancies

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Awards / Recognitions

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Care Home Idol 2016

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