Cambrian House

294 Chester Road North, Kidderminster DY10 2RR
Review Us
8.7 15 Reviews
  • Cambrian House, Kidderminster
Cambrian House, with a capacity of twenty-five and a number of places for younger adults, offers short and long-term care packages, welcoming residential care needs and also specialising in dementia care for over 65 year olds.

Pleasing aspects of the interior include a choice of communal areas including lounges, dining areas, a summer lounge and a reminiscence room, with all but one bedroom en-suite.

There is a wet room on the ground floor, while wheelchair access, assisted bathrooms and a passenger lift help those with mobility issues.
Show Cambrian House on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £850 – £1000
  • Self-Funded Residential Dementia Care: £900 – £1100
  • RESPITE Self-Funded Residential Care: £950 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £1050 – £1200

These prices are only a guideline, please contact Cambrian House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Michelle Reeves (Manager)

Local Authority / Social Services

Admission Criteria

  • dependent upon assessment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (22)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Visitors welcome at most times

Parking

  • Parking on site

Cambrian House Reviews (15)

8.7

Cambrian House has a Review Score of 8.7 (8.740) out of 10, based on 4 reviews in the last 2 years.
Over all time Cambrian House has 15 reviews.

Overall Experience
  • 10
  • 5
  • 0
  • 0
  • 0
Date Published
  • 15
  • 0
  • 3
  • 4
  • 11
Reviewer Connection to Cambrian House
  • 8
  • 3
  • 1
  • 1
  • 1
  • 1
Total of 15, showing 1-15
Review from S J (Daughter of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is as happy as can be. Staff are brilliant. She has good days and bad days, but the staff know how to handle mum. Staff always helpful, can not fault them.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter S (Son of Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, I am very happy with the care of my mother. She enjoys all the food. Staff and the nursing team are great.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D D (Daughter of Resident) published on 14 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has lived at Cambrian House for almost a year. She settled in quite quickly. The home has a very friendly and homely feel. Mum has an en-suite bathroom for her use. The staff are very friendly and welcoming and I can visit mum as often as I want. Mum is always well dressed and gets on with the carers
very well. I think that the standard of care is very good and the staff always keep me informed about any issues. Overall, I have no worries about mum's care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David P (Son of Resident) published on 11 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A great place for Mum to reside at. Staff are attentive and very nice to speak to.
Mum seems very happy with the full-service and accommodating.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carolyn S (Wife of Resident) published on 11 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has only been in residential care for four days and there have been a few teething problems. The staff have been excellent and very helpful in getting him settled. The main concern was him getting his medication at regular intervals and this has been accomplished. His medical needs have been
met and all the staff are very caring and attentive. It has only been a short period of time but my husband is quite happy and settled and I am very satisfied with his care. The only problem is that my husband has mental capacity whereas most of the patients have dementia. This is difficult for my husband.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J P (Daughter of Resident) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care given. Staff are very good, patient and helpful. Father well looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T M (Daughter of Resident) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are helpful and friendly and show a lot of compassion to the residents. I cannot fault the care assistance my parent receives.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Cyril H (Husband of Resident) published on 24 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife is well cared for and putting on weight. She seems to be brighter than usual today.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Daryl B (Son of Resident) published on 21 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the way Mom is looked after and she seems settled. Nothing seems too much trouble for the staff and meals and treats (cake and biscuits) are always at hand. This is a friendly welcoming care home and Mom is happy and smiling when I visit which gives me great pleasure.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michelle G (Daughter of Resident) published on 20 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom has been in Cambrian House Care Home since January 2022. The staff put our minds at rest and were very helpful when we first took Mom in. Mom had a few falls through dizziness and losing her balance. The staff were quick to refer her for a medication review as this was thought to be the reason.
This proved to be the reason and medication was reduced and changed which resolved the problem. The staff absolutely love my mom and Mom is very happy and very well looked after. The manager and deputy manager are always available for a chat whether it’s for general questions or any concerns. The home is kept very clean and is very welcoming. I would definitely recommend Cambrian House to others.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie-anne G (Granddaughter of Resident) published on 20 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a lovely care home, my nan is being looked after brilliantly, the staff are so friendly, they enjoy having a laugh with my nan and myself when I'm there. The food is fantastic, rooms are always clean and my nan is treated with respect. Would definitely recommend this care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard B (Brother of Resident) published on 20 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cambrian House Care Home are doing a wonderful job of caring for all of its residents with respect and compassion.
I have visited the house on a few occasions, they made myself, my wife and my dog very welcome. A very friendly bunch of care workers, it was a pleasure to visit.
Keep up the excellent
work, thanks to you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret B (Daughter of Resident) published on 28 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum received the best possible care. All staff were amazing. Nothing was too much trouble for them. Mum only spent a short time at Cambrian House but all staff were very kind and caring, treating her with dignity and respect.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kim N (Daughter of Resident) published on 28 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has spent the last five years at Cambrian, and throughout her stay her care has been second to none. The staff, each and every one of them have been fabulous, not only to my mother but also to myself and my family.The care, kindness and professional qualities that they all have cannot be beaten.
The lovely smiles that we receive when greeted at the front door, the kindness offered to us all, I cannot fault Cambrian House. Under new management over the past few months, standards seem to be rising even more and wanting to consistently improve the surroundings and care provided. I wouldn't hesitate to recommend Cambrian House to anyone. A lovely, very warm and welcoming environment, with a wonderful bunch of people that provide outstanding care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan D (Daughter of Resident) published on 3 May 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother spent the final two years of her life at Cambrian House. Throughout this period she was given very good care and her accommodation was clean and comfortable. As her dementia progressed the staff showed great patience and especially during her final illness great kindness. We were able to
visit whenever we wished without prior notice and were always made to feel welcome. We had no concerns at any time about the standard of her care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.7 (8.740)

Overview of Review Score

The Review Score of 8.7 (8.740) out of 10 for Cambrian House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.596 for Cambrian House is calculated as follows: ( (28 Excellents x 5) + (19 Goods x 4) ) ÷ 47 Ratings = 4.596
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.144 Points relating to the number of positive Reviews for Cambrian House is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2. 4 Positive Reviews ÷ 5.2 = 0.769
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Feb 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

Michelle

Michelle Reeves

Job Title: Registered Care Manager Joined: 2021

Registered manager since September 21 dedicated to the needs of residents placed in my Care.

Frequently Asked Questions about Cambrian House

What types of Care is Cambrian House registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Cambrian House have?

There are 22 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Cambrian House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Cambrian House to the centre of Kidderminster?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cambrian House to verify any information. View our terms and conditions. Cambrian House has an Enhanced Service - more info.