The Chace Care Home provides high-quality residential and dementia care for up to 41 residents in a warm, supportive, and homely environment. Situated among the beautiful Malvern Hills, the home offers comfort, companionship, and expert care tailored to each individual.
Every resident receives a detailed digital care plan, created in partnership with them, their families, and healthcare professionals. The Chace's approach promotes independence, dignity, and wellbeing, ensuring that everyone feels valued...
The Chace Care Home provides high-quality residential and dementia care for up to 41 residents in a warm, supportive, and homely environment. Situated among the beautiful Malvern Hills, the home offers comfort, companionship, and expert care tailored to each individual.
Every resident receives a detailed digital care plan, created in partnership with them, their families, and healthcare professionals. The Chace's approach promotes independence, dignity, and wellbeing, ensuring that everyone feels valued and supported.
Built in 1750 as the Duke of Worcester’s country manor house, The Chace has a fascinating history and has been carefully modernised over the years to provide high standards of comfort and accessibility. Springcare welcomed the home into its family in September 2023, with further enhancements planned to continue improving the resident experience.
Price on application for respite care.
The price(s) shown are provided by the care home. Contact The Chace for full pricing details and T&Cs.
Contact The Chace to confirm what's included and get a personalised quote:
The Chace has a Review Score of 9.4 (9.447) out of 10, based on 9 reviews in the last 2 years.
Over all time The Chace has 15 reviews.
I cannot thank all the Chace staff enough for their wonderful and dedicated care ! My sister has been there for 6 years! She is now aged 98. Angelina gives an experienced caring lead and there is a standard of excellence throughout. . Thank you all. It means a lot for us relatives to know our...
I cannot thank all the Chace staff enough for their wonderful and dedicated care ! My sister has been there for 6 years! She is now aged 98. Angelina gives an experienced caring lead and there is a standard of excellence throughout. . Thank you all. It means a lot for us relatives to know our loved ones are so well cared for !
Thank you so much for taking the time to write us such a lovely review, it really means a lot to us at The Chace and we will pass it onto the team!
As a family we were concerned about mum living alone after sadly losing our Dad last year and we made the decision to look in to moving mum to permanent residential care primarily for her wellbeing and safety. From our very first conversation we felt reassured that Lucy understood how we...
As a family we were concerned about mum living alone after sadly losing our Dad last year and we made the decision to look in to moving mum to permanent residential care primarily for her wellbeing and safety. From our very first conversation we felt reassured that Lucy understood how we were feeling and answered all of our many questions. After an initial first visit we took mum to meet Angelina, Lucy and her team at The Chace in Malvern and mum really loved the experience and especially loved her bedroom. Mum also had reservations about it being the right time for a move but we feel that The Chace has such a lovely feel about the home and the wonderful care of team looking after the residents that mum moved in on 27th October and it was the best best decision. Mum is looked after beautifully, has made new friends and is always happy to participate in daily activities, especially keep fit and baking. A very big thank you to Angelina, Lucy and all the staff at The Chace!
Thank you so much for taking the time to write such a heart warming review of The Chace. We are so glad that Mum is settling in and making new friends, it is such an important part of life! We love having Mum as part of our big family at The Chace.
My mum has lived at The Chase since March 2020. I just wanted to praise the staff for their wonderful treatment and care of my mum who has advanced dementia. They are very patient at all times and I feel that they genuinely care about her. Nothing is too much trouble and were very helpful when we...
My mum has lived at The Chase since March 2020. I just wanted to praise the staff for their wonderful treatment and care of my mum who has advanced dementia. They are very patient at all times and I feel that they genuinely care about her. Nothing is too much trouble and were very helpful when we needed to ask the local authority for help with the fees this year. The activity lady is very good with both my mum and the other residents in getting them involved. Very happy with all at the home and of course the management. They are always looking for ways to improve and involve the families.
Thank you so much for your lovely feedback of The Chace, we really appreciate your support! We are so lucky to have such a great team who continue to put smiles on everyone's faces!
The Manager in charge and her deputy, genuinely care about each resident, listen to any concerns (and most...
Thank you for all you do - I truly appreciate your hard work and commitment.
Thank you so much for your touching words, we really appreciate it here and it means so much to us knowing that you are comforted with the care Dad receives. Again thank you for your continued support!
Her care has been supported by a robust care plan and support from the GP surgery team. The care home team have been...
At the end of her life they gave her dignity. She was wonderfully looked after.
Thank you so much for your lovely review, it means so much to us all here. We send our love and support at this tough time and if there is anything we can do, you know where we are.
Home provided excellent respite care for my wife. She is unfortunately going to need full-time care soon. This was a sort of trial and it worked out well.
Home provided excellent respite care for my wife. She is unfortunately going to need full-time care soon. This was a sort of trial and it worked out well.
Thank you so much for taking the time to write such a lovely review about The Chace, we all really appreciate it here and we are always here for you with any support you may need.
We are very pleased with the home for our Mother. She has settled in well and we are very impressed with the facilities and the caring approach of the staff.
We are very pleased with the home for our Mother. She has settled in well and we are very impressed with the facilities and the caring approach of the staff.
Thank you so much for your kind words, we are so pleased that Mum has settled in well and we are so lucky to have such a fabulous team!
A very comprehensive care plan was presented at Mum's annual review.
A very comprehensive care plan was presented at Mum's annual review.
All the staff are so...
It gives me great comfort knowing Mum is happy in her surroundings and all the staff make that happen and I can't thank them enough.
Thank you so much for your lovely review, that means a lot to us all! Your kind words will be passed on to the team and we are so pleased that Mum is happy here in our family at The Chace!
The Chace has been redecorated since being taken over. Whilst being much tidier it is rather dark, which is odd since the staff have described the building originally as dark. Carers are generally task-orientated and not fully understanding of caring. Attention to detail is lacking, small bits of...
The Chace has been redecorated since being taken over. Whilst being much tidier it is rather dark, which is odd since the staff have described the building originally as dark. Carers are generally task-orientated and not fully understanding of caring. Attention to detail is lacking, small bits of tidying up and general assistance with room management is missing. Returned laundry is put away chaotically. Management has a poor understanding of the needs of relatives, communication of events, changes to T&C's etc is poor. There doesn't appear to be a strategy for supporting residents feeling lonely.
Thank you for your feedback, we are always willing to improve on our service delivery. We would encourage contact with the home manager so your concerns can be looked into further for you.
I am impressed with the refurbishment that is taking place at The Chace. This helps to promote a calm atmosphere. I am also impressed with the ongoing work related to person-centred working. As an ex social care trainer I tend to notice things others may not see. If I raise any concerns these are...
I am impressed with the refurbishment that is taking place at The Chace. This helps to promote a calm atmosphere. I am also impressed with the ongoing work related to person-centred working. As an ex social care trainer I tend to notice things others may not see. If I raise any concerns these are dealt with professionally by the senior staff and manager. My wife who has been at The Chace for almost 18 months always looks well cared for. I am always welcome when I visit - about three times a week. Overall I think The Chace is an excellent, well-run home with friendly and caring staff. I would not hesitate in recommending anyone to The Chace.
Thank you so much for your lovely review of The Chace, we really appreciate it! We are very pleased that you like the refurbishment as Springcare thinks that the environment is so important due to it being many people's home.
The best thing about The Chace is the wonderful staff. From the manager through to the carers and cleaners they all interact in such a caring manner with the residents, many of whom have dementia. It feels like a family there and makes visits by family a pleasant experience.
The best thing about The Chace is the wonderful staff. From the manager through to the carers and cleaners they all interact in such a caring manner with the residents, many of whom have dementia. It feels like a family there and makes visits by family a pleasant experience.
Thank you so much for your lovely review of The Chace, we are blessed to have such a hardworking, kind team who maintain the family atmosphere within our home which is so important to us!
Being the one to put my mum into a care home was one of the hardest decisions I've had to make in my life but now seeing how well my mum is cared for and looked after, all the staff are excellent with her, it has put my mind at ease. I cannot thank everyone enough for all of the hard work they have...
Being the one to put my mum into a care home was one of the hardest decisions I've had to make in my life but now seeing how well my mum is cared for and looked after, all the staff are excellent with her, it has put my mind at ease. I cannot thank everyone enough for all of the hard work they have done and are doing. My mum is so happy there, she doesn't ever want to leave. My mum has always got a smile on her face now, which I didn't think I'd ever see again. Thank you to all at The Chace for your excellent work and your excellent care.
Thank you for your lovely words. We love what we do and I'll pass on your words to all our wonderful staff.
Other homes visited over the past years may look professional yet tend to...
The Chace manages to maintain its professionalism as well as retain enough caring staff to assure families that their loved ones are in the best place and surrounded with the attention and affection they each require.
The Chace has a slightly old fashioned feel and provides a comfortable and safe environment for their residents, many of whom suffer from dementia. The staff are friendly and very caring, they will always make the time to stop and talk to the residents, or even provide a hug if needed. Relatives...
The home's management operates an open door policy and they are always willing to discuss and resolve any concerns.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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My name is Angelina, and I am the Manager at The Chace in Malvern. Let me tell you a little about myself. I came to England 17 years ago from a small...
My name is Angelina, and I am the Manager at The Chace in Malvern. Let me tell you a little about myself. I came to England 17 years ago from a small country in Europe. I have dedicated 15 years to The Chace. I like to travel, cook, look after my garden and bonsai trees when I am not at work. Before I came to England, I worked as a general nurse in a hospital for 16 years. I strive for quality in all aspects of the home, and I am proud to lead the team to achieve excellence in care for our residents.
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 41 Single Rooms.
Own Furniture if required, Smoking not permitted, Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
2.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Chace to verify any information. View our terms and conditions. The Chace has an Enhanced Service -what an Enhanced Service includes.