The Firs

105 Habberley Road, Kidderminster DY11 5PW
Review Us
9.2 5 Reviews
  • The Firs, Kidderminster
The Firs Care Home is located in a residential area to the Northwest of Kidderminster Town Centre. Access to the premises is convenient and secure, with well-maintained pathways and dedicated parking spaces, including disabled parking, to ensure ease of entry for residents, visitors, and staff. The main entrance is accessible by wheelchair and features ramps and wide doors to accommodate those with mobility aids. Security measures, such as CCTV and controlled entry (Pin-access), are in place to ensure a safe environment while allowing ease of access for authorised visitors.

Each resident room is equipped with essential furnishings, such as adjustable beds, wardrobes, and emergency call buttons for immediate assistance. Bathrooms and common areas are fitted with handrails and anti-slip flooring, ensuring safety and accessibility for all. The Firs Care Home includes modern equipment and amenities to ensure residences comfort and care are prioritise through, spacious rooms, communal areas, outdoor spaces and an activity room for recreational programs and therapy sessions. The surrounding building has a regularly maintained garden area to allow residents to enjoy fresh air in a peaceful and secure environment. the garden area is wheelchair accessible.

The Firs care home is equipped with the necessary equipment and facilities such as: Walking Aid, Full Hoist, Stand Aid Hoist, Wheelchairs, Shower Chairs, Stair Lifts, Sliding Sheets and Hospital beds to name. Staff are trained in using these equipment’s, to ensure that all health and mobility needs are managed effectively.

Sustainability efforts at The Firs Care Home include energy-efficient lighting, heating systems and waste management protocols.

The home creates a nurturing atmosphere that promotes independence and dignity while providing comprehensive support for those with special needs.

Show The Firs on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £900
  • Self-Funded Residential Dementia Care: from £950
  • RESPITE Self-Funded Residential Care: from £980
  • RESPITE Self-Funded Residential Dementia Care: from £1000

Please note these prices are a guideline and will vary depending on individual care needs. For a personal quote, please contact our team at The Firs.

These prices are only a guideline, please contact The Firs to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Orvie RK Ltd

Person in charge

  • Gail Bromwich (Manager)

Local Authority / Social Services

Admission Criteria

  • Dependent upon assessment
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (2)

Visiting

  • Visitors are welcome at most times

Parking

  • Parking on site

The Firs Reviews (5)

9.2

The Firs has a Review Score of 9.2 (9.212) out of 10, based on 5 reviews in the last 2 years. Over all time The Firs has 5 reviews.

Overall Experience

  • 4
  • 1
  • 0
  • 0
  • 0

Date Published

5
5
5
5
0

Review from M H (Son of Resident) published on 9 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the time mom moved into the home (Dec 24), she has been well looked after at all times. All of the staff are very nice and patient, even though mom can be awkward at times due to her dementia.
The home is clean and nice and I cannot fault anything or anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David B (Friend of Resident) published on 16 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff and great service to the residents.
Always helpful and understanding. Whenever there is a problem due to ongoing health concerns the staff contact us immediately and provide details accordingly. We always feel well informed and that she is important as as individual which is very reassuring
to her family. The room is very clean and comfortable and weather permitting she is able to go outside with help.

Reply from Vivian Ocampo, Director at The Firs

Thank you so much for your kind words, we are extremely happy to hear this! At the Firs, communication between service users, staff and family members are very important to us and something that we take pride in. One of our core values is ensuring that residents are treated with utmost dignity and respect and we are pleased to hear that you feel your loved ones are important to us. We will endeavour to continue the great service we provide to you and your loved ones!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Wendy C (Daughter-in-law of Resident) published on 14 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was looked after by great staff, lovely communication throughout! Kept us informed of any concerns and all updates of any incidents. Can't thank the staff at The Firs enough.

Reply from Vivian Ocampo, Director at The Firs

We're truly grateful for your trust in us. Communication with families is very important to us, and it's wonderful to know you felt informed and supported throughout. Your thanks mean a great deal to the entire team at The Firs-we'll be sure to share your feedback with them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J P (Resident) published on 14 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have lived here for 2-and-a-half years and am well looked after. It is a happy home and I am very comfortable. All aspects of the home are good.

Reply from Vivian Ocampo, Director at The Firs

We're delighted to hear that you feel well looked after and comfortable-it truly means a lot to us. Creating a happy and supportive home is always our goal, and we're so glad to know you feel that way.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mark R (Son of Resident) published on 13 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have been residents of the Firs since August 2023 due to both of them having Dementia. In all this time I have been very impressed with the carers not one has been unpleasant and they cannot do enough for you.
The Firs is a very homely place, and my mom and dad are very happy there and the
staff make a huge effort to insure that their personal care and appearance is maintained.
My parents are treated with the utmost respect and dignity which I am truly grateful for and I would recommend this home to anyone.

Reply from Vivian Ocampo, Director at The Firs

Thank you so much for your kind and heartfelt review. It means a great deal to our team to know that your parents feel happy and at home here, and that you've felt supported and reassured by the care they receive.We are especially proud to hear your appreciation for our staff's commitment to treating residents with dignity, respect, and compassion-values we hold at the core of everything we do. Thank you again for your recommendation and trust in us. We will continue doing our very best for your parents and all our residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.2 (9.212)

Overview of Review Score

The Review Score of 9.2 (9.212) out of 10 for The Firs is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.750 for The Firs is calculated as follows: ( (46 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 60 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.462 Points relating to the number of positive Reviews for The Firs is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2. 5 Positive Reviews ÷ 5.2 = 0.962

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (0)

Meet the Team (2)

Vivian

Vivian Ocampo

Job Title: Director

Joined: 2025

Vivian is the Director of the Firs Care Home

Gail

Gail Bromwich

Job Title: Manager

Joined: 2024

Gail is the Manager of the Firs Care Home.

Frequently Asked Questions about The Firs

What types of Care is The Firs registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Firs have?

There are 22 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Firs?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Firs to the centre of Kidderminster?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Firs to verify any information. View our terms and conditions. The Firs has an Enhanced Service - more info.