






Redwood House Residential Home offers residents a warm welcome and high quality care in luxurious surroundings.
The care home offers the residents dignity and respect with the personalised care that meets their individual needs.
The care home is located in Barnt Green, with extensive views over the Lickey Hills.
Redwood House gives residents the chance to spend their retirement in comfort and style.
Set in two acres of grounds, the home...
Care Provided by Redwood House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees are agreed dependant on assessed needs of the resident
The price(s) shown are provided by the care home. Contact Redwood House Care Home for full pricing details and T&Cs.
Contact Redwood House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Clarendon Care Group
- Private Owned
Person in charge
- Kirsty Brookes (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (24)
- Couples/Companion Rooms (2)
Redwood House Care Home Reviews (16)
Redwood House Care Home has a Review Score of 9.4 (9.436) out of 10, based on 6 reviews in the last 2 years.
Over all time Redwood House Care Home has 16 reviews.
Having dementia is traumatic and changes aren't always easy for them but she has fitted in there amazingly well.
This is testimony to the amazing staff, they go above and beyond to make the residents feel happy and settled, lifting their spirits with laughter and smiles
A side note they don't use agency staff so it is regular faces that the residents see every day.
Keep up the amazing work and thank you for all you do :-)
Mom has been here for over 3 years and we love it. It's a real home from home, Moms well cared for and happy. The staff are always warm and welcoming with a nice cup of tea. Highly recommend this home especially if you want your loved one to be treated like a family member.
The staff are great, always willing to help. Mam has been settled, well cared for, and happy since she moved into Redwood.
Mom has been at Redwood House for 3 years and I couldn't think of a better-suited care home for her. It has an instant family feel as soon as you walk through the door. The staff are residents are always happy, laughing, and joking with one another. I always feel welcomed when I walk through the door. I can't fault anything and I'm so happy Mom is settled and content.
My Mother-in-law has been here for three years, and in that time the staff has been excellent. They are very caring and do their utmost to make her time here as comfortable as possible. She is very happy here and she sees all the carers as her friends. The food that is served here in my opinion is very good. I have been invited to have lunch with her and I found the quality and variety of the food to be very good. Her accommodation is substantial and fills all her needs. Also, they provide a varied entertainment schedule, which the inmates enjoy. All in all an excellent facility, very comfortable and fulfilling for the residents.
Sadly my relative passed away in their care and they handled this terribly sad time with such professionalism and respect. My partner and I are sorry that we have no excuse to visit them anymore as after such a long time we grew to feel that they were good friends. Many of the staff attended the funeral in their own time - a dedication like this should not be taken for granted. In my opinion, they need a big pay rise.
It is like one big happy family. The food is amazing and plenty of it. The bedrooms are good and very clean.
The staff are so welcoming to family members who visit.
Most important my Mother is happy there and settled.
Well done to the team at Redwood House.
My relative is having good, quality care at Redwood House. He suffers from dementia and Alzheimer’s so we rely heavily on feedback from the carers on site. We get this in abundance. They never tire of our endless phone calls and random times for visiting. They understand his needs well and we fully trust them to care for him in our absence. There are plenty of activities on offer should my relative wish to join in. This home is the best place for him in our opinion. We can’t thank the staff enough.
My mom moved into Redwood in August 2023 as she was finding it increasingly difficult to manage in her own home. Since moving there, she has received excellent care whilst allowing her to remain as independent as possible. She is treated with kindness and respect by all the staff and they go above and beyond to meet her individual needs and facilitate her sometimes unusual requests. As a family, we are very grateful for the high standard of support provided by the team at Redwood.
The residents have a wide range of needs but are treated by the amazing staff with tact, patience and empathy. As with all care homes, a number of the residents are incontinent and this is dealt with as quickly as possible.
The safety of the residents is paramount and this does require a little patience on the part of residents who seek to explore further a field so that a member of staff is available to walk with them. Frustrating at first for those used to going out when they want and not prepared to wait but it is explained to the resident the reason for the wait.
I cannot praise enough the care residents receive both from the staff and the medical attention from the surgery, the visiting hairdresser and chiropodist. So pleased that a room became available to enable her to be discharged from hospital.
My aunt had been at Redwood House for almost 2 years. She always felt very lucky to be so well cared for and she loved the activities and food. I cannot put into words how wonderful the staff have been with my aunt, they got the balance just right on letting her be as independent as possible but at the same time keeping her safe. We're extremely thankful that she was able to end her days at Redwood surrounded by the very special people who cared for her. As a family, we will always be very grateful for the care and attention my aunt has received and this has given us peace of mind. We cannot thank the staff enough, they really are very special.
My experience with the care home is excellent in every way with very helpful and friendly staff. All I can say is if I had to go into a care home I would choose this one. I would say that this is one of the best care homes I know.
My father was a resident at Redwood House Residential Home and lived there for almost 12 months. The care he received was excellent. During the difficult time in January when he sadly passed away, the staff and management were so supportive and showed so much empathy. My father made great friends whilst being at Redwood House Residential Home and settled in with other residents quicker than anticipated. My father had terminal cancer and needed a lot of support and care in the latter months. I could not thank the staff enough for what they did for me and my family.
The council found Redwood House in Barnt Green for my elderly mother. On the first day, mum had a fall. A day later another fall. Mum did not suffer from falls prior to this. I went to see mum, she couldn't even get up. Prior to this, mum was walking using a metal frame and sometimes just a walking stick. A few days into staying at Redwood House, mum could no longer walk. Mum had the same clothes on for five days and was unwashed. Mum was very upset and I went to take her out for the day, but she smelt and looked unclean. I had to take mum home and wash her myself outside in the garden, whilst still keeping her dignity as she couldn't climb any stairs or walk. I called Redwood House and spoke to staff and management. They were not overly concerned. Staff and management refused to listen to my concerns and still forced me to pay the outstanding fees for neglecting my mum. I have to question the lack of care from Redwood House, Cherry Hill Road, B45 8LL. I'm extremely disappointed with the way they have dealt with my complaint saying that it didn't happen when it clearly did. Very poor service.
We are disappointed you feel the service provided at Redwood House did not meet the standard of care and support we pride ourselves in providing for people. These comments were fully investigated at the time by us involving a member of the leadership team and we did not find any evidence regarding...
We have been overwhelmed by how happy Mom has been, she is well fed, kept clean and tidy. The staff are so caring, always having time for all the residents, from carers to cleaners, be couldn't be more pleased that Mom is at Redwood House.
Thank you for taking the time to provide us with your feedback. The manager and the team will be delighted with the response.
My experience at Redwood House has so far been excellent. My mother went into the Care Home on 28th December 2018 because the Dementia had gotten too bad for my father to deal with. All Carers have been very good and extremely helpful.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 September 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Redwood House Care Home.
There are no upcoming events for Redwood House Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Redwood House Care Home.
Accreditations
There are no accreditations posted yet for Redwood House Care Home.
Meet the Team (1)

Kirsty has been with the organisation for a number of years and Manager of Redwood House since 2022
Frequently Asked Questions about Redwood House Care Home
What types of Care is Redwood House Care Home registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Redwood House Care Home have?
There are 24 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Redwood House Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Redwood House Care Home to the centre of Birmingham?
9.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Redwood House Care Home to verify any information. View our terms and conditions. Redwood House Care Home has an Enhanced Service -more info.