Housman Court

My mam's stay at Housman Court was a positive experience, and I will always be grateful for the kindness, care, and support she received from every member of staff, they treated Mam with dignity, respect, and genuine affection and made her feel safe, comfortable, and valued. Their compassion and dedication were clear in everything they did, and it gave me great reassurance knowing that Mam was in such capable hands. Whenever I visited, I was made to feel welcome. It never felt like I was just a visitor; I felt like part of the Housman Court community. The friendly conversations, and genuine kindness shown by the staff created a welcoming atmosphere that made every visit special. Mam enjoyed the entertainment organised by the team. Whether it was music, activities, or simply sharing laughs together. Thank you for everything you did for Mam and for making such a difficult time so much easier for me. Your kindness, laughter, and exceptional care will never be forgotten.

The only downside would be understaffed at the weekend so all the carers are busy so they don't get the time with the residents that they need

Our relative is well cared for and is in a safe environment and probably as content as she would be anywhere.

The staff are amazing with my dad, nothing is ever an issue or a problem and they always keep me informed of everything. It is such a relief to know my dad is being so well looked after as he can sometimes be a bit difficult. It is nice to visit and make a cup of tea and have some quality time with my dad

Staff are helpfull and attentive to both residents needs and family interaction. Not sure what we were expecting a care home to be initally. We are happy that our mothers needs are catered for with thought and a smile.

It meant so much to us that she was able to return there in June for her end of life care, and we couldn't have wished for more attentive and knowledgeable carers. In her final hours, their unobtrusive but ever willing care for us, as well as Mum, was just what we needed and was given in a way that was just right.

Whenever I visit, she is chatting, smiling, laughing and genuinely happy. It is wonderful to see such a positive change in her and enjoying this stage in her life . She is now eating and drinking well, and the home-cooked meals are excellent. We cannot thank the staff enough for everything they do. Their kindness, dedication, and genuine care mean so much to us, and we are so grateful.

Moms end of life could not have been made anymore dignified and comfortable.

Would definitely recommend

From the moment my mom became a resident they have helped her settle into a routine which was adapted to her individual needs. The fact that we can see her daily care recorded is greatly appreciated by myself and family as we can address any concerns if they are needed.

There have though been some lovely residents & family events that the kitchen staff have arranged which I have attended and I have enjoyed sitting with mom having lovely tasting meals.

A clean and welcoming place, staff are friendly and helpful. While my wife has struggled to settle, I was asked on a few occasions to sit with her to calm her down, they've cared for and sorted her out and she is now starting to settle and get involved with activities.

My mom has been a resident for over 2 years as she suffers with dementia. When she was first admitted to the home the care was second to none and thanks to the staff nurturing her she came back from end of life care. However, over the last 6 months, the home has deteriorated drastically. There are never enough carers resulting in patient neglect. There are no trips organised, few activities and if it wasn't for the kitchen staff there would be no joy for residents. We have had to make the extremely difficult decision to move Mom which is so hard for a dementia patient but we felt we were left with no choice.

My mother has recently passed away at Housman Court, after a three-year stay. The caring staff treated her as if she were a member of their own family. They looked after her every need, and could not have been more kind and helpful. I was always kept fully up to date with her daily life and could pop in whenever I wanted to see her. Her room was clean and tidy and personalised with her own "treasures" and photos. The laundry staff was excellent and the catering was equally as good, interesting and varied meals were provided, and plenty of tea and cakes! The activities and trips out were suitable for her. I could not have been happier with the care she received and would not hesitate to recommend this home.

I would recommend you go and visit Housman Court if you are looking for somewhere for a loved one.

Housman Court Care Home has been our mum’s home for over two years. During that time we have been very happy with mum’s care in the true sense of the word. We have witnessed and received support both emotionally and practically. There have been times when a problem has arisen but there is always someone to help solve it. The manager has recently given a lot of her time to support the family dealing with NHS bureaucracy. We would recommend Housman Court to anyone requiring somewhere for their relatives. We have seen personally a different home elsewhere so are speaking from experience.

My Dad has been at Housman Court a short time, we are very happy with the care her is receiving. The home is welcoming and homely, it has been hard as a family seeing him in a home. Dad has never seemed distressed, all the staff are friendly and caring. Dad celebrated his 90th birthday on 4th February, the staff made his day so special. It meant a lot to my mum thank you all so much.

Our mother had always been reluctant to go into care following fathers passing. However once she arrived at Houseman Court she seemed to settle in well and begin to enjoy her new surroundings. Sadly Moms stay was all too brief but while there the staff showed excellent care and support to her. The care and support showed to the family following Moms passing was nothing short of exemplary. We would highly recommend Houseman Court to anyone.

My mum was reluctant to go into care, but her experience was a positive one. The staff are so caring and compassionate not only to the residents but to the family as well. My mum received end of life care there which enabled us as a family to be with her as family and be supported by the staff. I cannot fault any aspect of their care. As we only experienced a few weeks there some respects were difficult to judge but the most important, care, excellent.

Mum has been here for 6 months and the staff have been wonderful and caring from day one. It is a very challenging job at times but they are calm, reassuring, patient, and professional. I feel she is in safe hands, well cared for and any issues they discuss and try to resolve. Members of staff from receptionist to carers to management are open, honest, and approachable which is so important to build trust and peace of mind for me.