What types of Care is Parklands Care Home registered for?

Older Person Care, Dementia, Mental Health Condition & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Parklands Care Home?

Own Furniture if required, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Parklands Care Home to the centre of Redditch?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

Parklands Care Home, Callow Hill Lane, Callow Hill, Redditch, Worcestershire B97 5PU

Review from D O (Daughter of Resident) published on 24 June 2025 Submitted via Website • Report

Overall Experience

My mother went in for 2 weeks respite within the first 3 days she had lost her earing aid , no one could find it apparently found in her shoe after a week , no one told us it was missing they left her without it, 2nd I had to call my nephew and his fiancé to go into the home after my mother had been

in there a week they hadn't showered her or given her clean clothes. My nephew had a word with the manager and they just blamed the night staff not taking any responsibility at all. 3rd I went in on the second week mom had just had a shower I put her in clean clothes my sister went in 4 days later and she was still in the same clothes , even though I was told when I phoned she had clean clothes on and showered. My mom has alzemiers and diamentia and they have tried to say she isn't that bad I think we as a family know better than them. I am disgusted they treated my mother this way and they shouldn't be in the job as carers if they are not capable of doing the job

Reply from Veronica Pereira, Registered Manager at Parklands Care Home

We are sorry you felt we did not provide excellent care for your mother. Unfortunately, there are inaccuracies in the review, and a separate email has been sent to address the issues raised. Parklands Care Home places utmost importance on residents' safety, privacy and dignity.

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Review from L H (Niece of Resident) published on 13 June 2024 Submitted via Postal Card • Report

Overall Experience

My aunty was a resident at Parklands Care Home for 8 years. She was cared for with kindness and dignity. Parklands work hard at providing activities and experiences for the residents and pay attention to each individual needs. They communicated well with me and kept me well-informed. I felt like part

of their family. My aunty was loved and cared for by the staff until the end of her life.

Reply from Veronica Pereira, Registered Manager at Parklands Care Home

Thank you so much for your kind words. It is reassuring to know that you were happy with the care that your aunt received whilst at Parklands for the past 8 years. It was a pleasure to look after her. It is always encouraging to hear that we are providing high-quality care in a homely, caring environment.

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Review from Elaine L (Cousin of Resident) published on 7 November 2023 Submitted via Website • Report

Overall Experience

Our elderly cousin has been a resident at Parklands Care Home since February 2023 following a fall at home. Initially, we were very concerned that losing her independence would mean she would not thrive but on the contrary, she has gone from strength to strength.
She is extremely well looked after

by the wonderful staff and we are particularly impressed with the constant health checks she receives. She particularly likes the food and the constant treats she receives on a daily basis.
Our decision to send her to Parklands has been validated by her saying recently: "This is now my home!"
In our view there cannot be any greater recommendation.

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Review from Susan L (Daughter of Resident) published on 7 November 2023 Submitted via Website • Report

Overall Experience

My mother has been at Parklands now for nearly five years. The staff are so friendly and have a deep understanding of their residents. I could not have picked a better home. My mother is happy and very well cared for.

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Review from Rod L (Son of Resident) published on 11 April 2023 Submitted via Website • Report

Overall Experience

Over a period of two and a half years that my mother resided at Parklands Care Home she regarded the home as a safe and secure environment in which to live. Despite being visually impaired and having hearing difficulties the staff were caring and considerate towards her needs. Whenever possible they

encouraged mom to participate in activities and to socialize with other residents. She particularly enjoyed singing with the vocalist who visited the home regularly.
The sensitivity and kindness my sister and I witnessed during our mothers last few days was exemplary and something that we will always be grateful for. Thank you.

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Review from T B (Son of Resident) published on 4 July 2022 Submitted via Website • Report

Overall Experience

We really appreciate the care and dignity our mum was shown in the three years she was at Parklands. The manager and her staff went above and beyond to care for our mum and to make sure all her needs were met. Thank you.

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Review from Jan (Daughter of Resident) published on 25 January 2022 Submitted via Website • Report

Overall Experience

Parklands Care home is very much home to the residents, and Mum was very settled and happy there. She was cared for with compassion and kindness. When her dementia worsened, she was bedridden and received end of life care, which we could not fault. The staff took it in turns to sit with her so that

she wasn't spending endless hours on her own. This was a great comfort to my sister and myself.
Before Covid, I used to enjoy sitting in the lounge with her. There was a lady who came regularly to sing with the residents, which was lovely, as Mum really enjoyed singing. Another who came in to play games. They used to paint together and bake.
We weren't allowed to join in with Mum's 90th birthday celebrations during the lockdown, but Parklands made it really special for her. They made her the most beautiful cake for her special birthday tea.
It was very comforting to know that she was kept safe and well. I would really recommend this home to anyone who is looking for a friend or relative.

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Review from Michael C (Son of Resident) published on 15 November 2021 Submitted via Postal Card • Report

Overall Experience

My father lived at Parklands for a short while at the end of 2020 when he was no longer able to cope with living alone and feeling lonely. The staff were caring and supportive right from the start, both to my father and to the rest of the family at what was a difficult time. We cannot fault the care

he received during two weeks of isolation and afterwards when he was able to socialise. They gave him the best Christmas with lots of company and fun; we are so glad his last Christmas was a happy one. He looked forward to 2021 there but, unfortunately, didn't have long before he became ill!

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Review from C M (Son of Resident) published on 30 December 2019 Submitted via Postal Card • Report

Overall Experience

A very friendly, caring and professionally run home and group of staff. They have helped my elderly mother settle in very quickly and extremely well. The range of activities arranged for the residents throughout the week are stimulating and provide real opportunities for the residents to socialise with

one another. The rooms are clean and tidy and the home itself is situated in the Worcester Countryside with wonderful grounds and panoramic views of the Malvern Hills. I would have no hesitation in recommending Parklands Care Home to others.

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Review from M S (Daughter of Resident) published on 3 April 2019 Submitted via Postal Card • Report

Overall Experience

Everything at Parklands suits my mother's needs and wellbeing very well. The care and personal attention of the staff, the friendly atmosphere and the quietly professional way the home is run could not be better. Parklands has a homely feel which I think greatly benefits the residents. The staff are

kind and go out of their way to please. My mother is so well cared for and this gives my family and me great comfort and peace of mind.

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Review from Mavis B (Wife of Resident) published on 11 September 2018 Submitted via Postal Card • Report

Overall Experience

The Parklands care home was very caring and helpful.

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Review from Penny C (Friend of Resident) published on 19 May 2016 Submitted via Postal Card • Report

Overall Experience

The lady I visit has been a family friend for many years, she has settled into the home very well. She has a lovely room upstairs, with lovely views, she has three good meals a day and plenty of choice each day. The staff are very good, but they don't seem to stay long, which is a shame as the residents

get to know them then they go. They are doing some work on the gardens this year, so that will be nice for residents to sit outside. They have started to do more activities for residents which is good as otherwise all they do is watch TV and go to sleep. It is a very good home, I love going there, I'm always made to feel welcome.

Reply from Dily Sadhra, Quality Assurance Manager at Parklands Care Home

Although there was a period of time where staff turnround was high, this has now settled over the past 2 months.

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Review from Christine R (Daughter of Resident) published on 26 April 2016 Submitted via Postal Card • Report

Overall Experience

I have found Parklands Care Home to be very caring and kind to my mother. It gives her all she needs to be safe and looked after. On the rare occasions that I have had any problems the management have always acted quickly to put things right.

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Review from Brian O (Son of Resident) published on 28 March 2016 Submitted via Website • Report

Overall Experience

Mom has been at Parklands for two and a half years now. She has dementia and needs 24/7 care. She has her own lovely homely room with several pieces of furniture from her home in it. She has her own private toilet and washing facilities.
It is always clean and fresh and bedclothes are changed regularly.

I visit 2 - 3 times a week and take mom out in a wheel chair when ever the weather is ok.
This does not cause any problems as mom can come and go as she wants to, there are no restrictions.

There are two lounges, a quite lounge that mom likes and a larger activities lounge . There always seems to be adequate staffing . They have extensive grounds that are accessible in the summer to sit in with residents.