The Willows

57 High Street, Madeley, Telford TF7 5AT
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2 Reviews
  • The Willows, Telford
The Willows offers a distinct long-term or short-term residential and respite care and rehabilitation service to adults with brain injuries, including, where required, respite care to Adults with Acquired Brain Injury and Physical Disability in the community. The service has been specifically developed to enable clients to pursue a full life through empowerment and the collaborative interventions of specially prepared key workers. The Willows is a short distance from Ironbridge and offers a comfortable residence for adults in a modern setting. Thorough assessments of need contribute to measured assistance, with their specialist care staff targeting specific goals whether for long or short-term needs.
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Care Provided

Primary Care Categories

  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 8 Service Users

Other Care Provided

  • Stroke
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Liam Henson (Manager)

Local Authority / Social Services

Admission Criteria

  • 18+ with acquired brain injury
  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (8)

Visiting

  • As far as is reasonably practical the Home will accommodate visits to suit clients needs. It is preferable that most visiting is arranged between the hours of 10 am to 9 pm, however, other times can be facilitated following discussion and the mobilisation of appropriate resources.

Parking

  • There is off-road parking to the front of the home.

The Willows Reviews (2)

Over all time The Willows has 2 reviews.

Overall Experience
  • 1
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Date Published
  • 2
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Reviewer Connection to The Willows
  • 1
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Total of 2, showing 1-2
Review from K S (Brother of Resident) published on 22 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The Willows strives to cultivate a homely ambience rather than an institutional one.
There is a high ratio of staff to residents to enable tailor-made therapies to be applied to the individual together with group activities.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dinah A (Mother of Resident) published on 29 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the day I walked in, it felt like home; it was exactly what I was looking for for my son. The staff and management were quietly confident in their jobs and everyone was at ease.


I have nothing but respect for the way they can take a troublesome adult and put them at ease. I was given a nice

cup of tea it was welcome. I went home that night and slept like a dog. First time in a few years. BLESS THEM ALL.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The Willows

What types of Care is The Willows registered for?

Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Willows have?

There are 8 Single Rooms.

What are the Facilities & Services at The Willows?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Willows to the centre of Telford?

2.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Willows to verify any information. View our terms and conditions. The Willows has an Enhanced Service - more info.