






Abacus Care Home is located in Burton and has been providing high-quality, personalised care and support services for many years.
The home provides 24-hour care to residents and service users and is able to offer residential services. Care is delivered by a team of skilled and professional staff, who are skilled at supporting people aged 54 and over and those living with dementia, mental health and physical disabilities, residential, personal...
Abacus Care Home is located in Burton and has been providing high-quality, personalised care and support services for many years.
The home provides 24-hour care to residents and service users and is able to offer residential services. Care is delivered by a team of skilled and professional staff, who are skilled at supporting people aged 54 and over and those living with dementia, mental health and physical disabilities, residential, personal care needs and those who require palliative care.
Staff at Abacus Care Home treat residents as individuals and respect their needs, encouraging individuals to live full and active lifestyles. Care plans are unique and tailored to each individual's care needs and requirements, while care is delivered by dedicated care staff who are trained to deliver person-centred care from the moment residents move into the home, with care plans being reviewed on a monthly basis.
Activity staff work across 7 days within the home and the home offers live entertainment at least once a week. Staff at Abacus Care Home encourage residents to participate in activities and pursue personal interests during their time at the home to ensure residents remain active and involved. Abacus has a small stall within where residents are able to purchase sweets and toiletries for themselves
The home is continually being updated to meet the changing needs of the client group. Abacus offers residents the ability to WhatsApp, Facetime and Facebook Messenger family and friends.
Care Provided by Abacus Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 27 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Abacus Care Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Abacus Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Owner
- Abacus Quality Care Ltd
- Private Owned
Person in charge
- Julie O'Donnell (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (27)
Visiting
- Although there is open visiting at Abacus, the home advise visitors to avoid the following times: Breakfast (08.00 – 10.00) Lunch (12.00 – 13.30) Tea-time (16.30-18.00) This is to allow the staff to focus on residents who may require assistance with feeding and also to promote the dignity and privacy of all residents within the home. However exceptions can be made dependent on the individual circumstances at the discretion of Management Team.
Parking
- Abacus has it's own private parking area at the front of the building.
Abacus Care Home Reviews (25)
Abacus Care Home has a Review Score of 9.7 (9.741) out of 10, based on 13 reviews in the last 2 years.
Over all time Abacus Care Home has 25 reviews.
When we arrived to view Abacus we were immediately blown away by the friendliness and relaxed atmosphere. The manager explained that whilst it was important for us to make sure the home was right for J, & was equally important that it was right for us too. I can confidently say the Abacus has...
The staff are always warm and welcoming, the home clean and warm and its clear the team have developed a fondness for J. They constantly show care and concern for wellbeing and also quality of life. We have seen J flourish and settle over the past few month looking happier, healthier, and becoming the person we though we'd lost 2-3 years ago. For us it has brought a huge sense of relief and reassurance that we made the right decision. I would have no hesitation in recommending Abacus to friends and family
Thank you so much for your wonderful response it is so reassuring that we are able to provide the care and support which is recognised by yourself. We and the staff really do appreciate the excellent feedback you have given us.
My husband was admitted to Abacus care home in Burton on Trent in March this year with Alzheimer's. I have to commend every single member of staff for their care and professionalism. Nothing is too much trouble and the atmosphere is always cheerful. When I first viewed this care home it...
The staff went above and beyond when it was our wedding anniversary, they set up a table in his room with a vase of roses and a beautiful little poster, some red hearts scattered about and the thing that made it so special was the card they helped my husband write to me, just amazing.
My heartfelt thanks to everyone there.
Thank you So Much for you Wonderful Review, such lovely words of praise. We will ensure your Review is shared with our dedicated and caring Staff Teams. Kindest Regards, Julie O'Donnell, Registered Home Manager.
Abacus provided a warm, friendly and caring environment for my father. Their care allowed him to be much more comfortable, particularly at night, than when he was 'at home, alone'. He was treated with great respect, and the staff listened to his needs.
Abacus provided a warm, friendly and caring environment for my father. Their care allowed him to be much more comfortable, particularly at night, than when he was 'at home, alone'. He was treated with great respect, and the staff listened to his needs.
May we Thank You for your wonderful, review. I will ensure to share your feedback and words of praise, with our dedicated care staff teams. Kindest Regards, Julie O'Donnell, Registered Home Manager. Abacus Care Home.
Mom has been at Abacus for several weeks now. All of the staff have made her feel safe and at home, respecting her wishes and treating her with compassion and respect. All the staff are very caring & reassuring, not only to mom but also to us as a family. She has settled far better than we...
My only ask is if there could be a few more regular activities organised.
Thank you for your Wonderful Words of Praise. We are currently, enhancing the Activities Programme, your feedback is of great value. I will ensure to share your review with our Dedicated Care Staff, teams. Kindest Regards, Julie O'Donnell, Registered Home Manager.
Abacus have been brilliant at welcoming my nan to the home and supporting the family on the transition. Every time I visit the home, the staff are friendly and welcoming. It's been a real relief to know that my nan is well looked after, encouraged to get involved with activities and make the most...
Abacus have been brilliant at welcoming my nan to the home and supporting the family on the transition. Every time I visit the home, the staff are friendly and welcoming. It's been a real relief to know that my nan is well looked after, encouraged to get involved with activities and make the most of her days at Abacus. This is evidenced by noticeable improvement of her condition. Abacus is really a place where my nan can flourish.
Thank you for your Wonderful Review. It is a pleasure to receive such valued and positive feedback. I will ensure to share the review with our dedicated Care Staff Teams. Kindest Regards, Julie O'Donnell, Registered Home Manager.
All the staff are so caring and very respectful to family. The home is very clean and cook onsite balanced...
All the staff are so caring and very respectful to family. The home is very clean and cook onsite balanced meals. Mom is thriving with all the care and help and getting involved in all the activities.
May we Thank You for your wonderful, Review. We do aim to exceed expectations within the provision of quality care which includes a welcoming, home environment enjoyed by our residents and families, alike. I will ensure to share your feedback and words of praise, with our dedicated care staff teams. Kindest Regards, Julie O'Donnell, Registered Home Manager. Abacus Care Home.
A lovely home from home environment. With all the activities and interaction from other residents and staff my nan has settled in really well and has come on leaps and bounds! Despite all the challenges the staff at the care home has ensured my Nans best interests has been at the forefront of every...
A lovely home from home environment. With all the activities and interaction from other residents and staff my nan has settled in really well and has come on leaps and bounds! Despite all the challenges the staff at the care home has ensured my Nans best interests has been at the forefront of every decision made in relation to health and wellbeing whilst supporting the wider family also!
Thank you Ellie for the wonderful words of praise. We will ensure to share your Review with our dedicated Care Staff Teams, at Abacus Care Home. Kindest Regards, Julie O'Donnell, Registered Home Manager.
My father was living in abacus since September 2025.
Outstanding place.
He has now passed but at all times staff remained calm, approachable, kind and compassionate. Nothing is or was too much trouble.
Had he been anywhere else he would not have been this well cared for. I have...
My father was living in abacus since September 2025.
Outstanding place.
He has now passed but at all times staff remained calm, approachable, kind and compassionate. Nothing is or was too much trouble.
Had he been anywhere else he would not have been this well cared for. I have knowledge of some terrible places due to my work.
Thank you to everyone.
JulieJeanette.
Claire
Jo
Little emma
Big Emma
Chanice
Darling Kirsty
Liv
Melissa
Lauren
Stu
All the domestic helpers and the laundry. The cook can cook!! Food was fab.
Choices were fab.
Snacks were plentyActivities were great
This home goes above and beyond.
It does not smell and is so homely. Relatives included in all care.Five stars to all.
Apologies to anyone I have missed there are too many to mention
Thank you Michelle, for your wonderful words of praise. This truly is testimonial to all our staff teams and service provisions at Abacus Care Home.
My grandmother loves it at Abacus. We moved her here after concerns from her previous home. She is now settled and very happy. All the staff are so lovely and treat all residents with kindness and respect. The home feels like a family. My grandmother loves the regular activities and entertainment...
My grandmother loves it at Abacus. We moved her here after concerns from her previous home. She is now settled and very happy. All the staff are so lovely and treat all residents with kindness and respect. The home feels like a family. My grandmother loves the regular activities and entertainment and she is encouraged to get involved which is really important with her dementia. Over Christmas she attended multiple events and meals outside of the home which she really enjoyed. As someone who works in healthcare and visits care homes regularly there isn't one better than Abacus. I highly recommend to anyone. My grandmother is so loved and cared for.
May I take this opportunity, to thank you for your wonderful review. It is always re-assuring to receive such positive feedback. Thank you again, from all the Staff Teams, at Abacus Care Home.
I find all the carers here polite and are very attentive...
I find all the carers here polite and are very attentive to all the of the residents, theres always a hot drink or at least your asked if you would like a drink which is also a nice touch .
The social areas are very clean and they are kept this way by the staff the rooms are clean and well decorated and there are home comforts ,tv ,radio and some colourful ornamental flowers all in all it's a brilliant place .
On behalf all our staff teams at Abacus Care Home, we are so pleased to know that we exceeding your expectations and will continue to do so. We strive to provide homely, safe and responsive Residential Care service provisions, for all our residents, families and visitors. May we thank you for your wonderful review.
Home is very clean and has a family atmosphere. Mum is very happy there and was made to feel welcome. The staff are attentive, very professional and really friendly to all visitors. The management team are excellent and keep us well informed. Nothing is too much trouble. Very happy that Mum is...
Home is very clean and has a family atmosphere. Mum is very happy there and was made to feel welcome. The staff are attentive, very professional and really friendly to all visitors. The management team are excellent and keep us well informed. Nothing is too much trouble. Very happy that Mum is cared for in an excellent way. Thank you so much.
On behalf of all our staff teams, at Abacus Care Home we wish to thank you for your wonderful review.
Just the most perfect environment for my Mum. A warm and friendly atmosphere, with the underline professionalism taking and looking after her every need. Staff are the key to any business, and i can't praise them enough. A place where 'Every one knows your name!'
Just the most perfect environment for my Mum. A warm and friendly atmosphere, with the underline professionalism taking and looking after her every need. Staff are the key to any business, and i can't praise them enough. A place where 'Every one knows your name!'
Thank you for your kind and wonderful words of praise. It is so reassuring to receive your positive feedback on how our staff and Management teams, meet and exceed your expectations. Kindest Regards, from all at Abacus Care Home.
The support for the family throughout her stay and after her passing was also amazing.
They genuinely care for the residents and their families and we couldn't have chosen a better...
The support for the family throughout her stay and after her passing was also amazing.
They genuinely care for the residents and their families and we couldn't have chosen a better place.
Thank you from the bottom of our hearts.
Thank you so much for taking the time to review Abacus Care Home. We are delighted to see that you have scored, Five Stars, across all our service provisions. Your comments will be shared with our staff teams. Please accept our sincere appreciations.
My mum spent a very happy 14 months at Abacus Care Home before passing away in June. The home is bright and clean. But what makes this home special is the manager and all the staff. They are supportive and friendly, always go the extra mile with their care and support for their residents. The...
I'd like to thank everyone at the home for making Mum's final months comfortable and dignified.
Thank you so much for everything.
Thank you very much for your wonderful review! We are so encouraged and pleased that your mum was so happy here at the Abacus. We will miss her bright and cheerful nature! We are so pleased that you also felt well supported as a family, and wish you well for the future.
The staff were helpful and kind and caring as they always are every time I go there.
The staff were helpful and kind and caring as they always are every time I go there.
Thank you for your wonderful comments, it is reassuring to know that families feel comfortable and welcome when visiting the home.
Abacus House is a friendly and caring home. The staff are very welcoming to visitors. There are a lot of activities for the residents i.e bingo, jigsaws, colouring, crosswords, puzzles, music to mention but a few. My mother is very happy here and that is what puts families at ease. The food and...
They have Chinese meals, cheese and biscuit nights, and often have a live singer.
Thank you so much for your wonderful comments! It is always reassuring to know we are getting it right and we will continue to think of new ways to keep our residents and their families happy.
Although my father is not happy about being in a care home he always smiles and starts talking to whichever carer greets us when we take him back after trips out. He doesn't know that he is unable to look after himself alone, but I am very happy that he is looked after 24 hours per day which he...
Although my father is not happy about being in a care home he always smiles and starts talking to whichever carer greets us when we take him back after trips out. He doesn't know that he is unable to look after himself alone, but I am very happy that he is looked after 24 hours per day which he really does need.
Thank you so much for taking the time to review our service. I am pleased that you have scored us so highly for dignity. We strive to make dignity for all a priority within our service, and it is nice to see this is showing through. We look forward to you visiting us again.
Abacus Care Home is very clean. The staff, care assistants, cooks and cleaners are very friendly, polite and in my opinion, give 100% dedication to the residents. I've gone in at different times of the day and the atmosphere is always the same. I would highly recommend Abacus to anyone who needs...
Abacus Care Home is very clean. The staff, care assistants, cooks and cleaners are very friendly, polite and in my opinion, give 100% dedication to the residents. I've gone in at different times of the day and the atmosphere is always the same. I would highly recommend Abacus to anyone who needs care. The food is always good and well-presented.
Thank you so much for your incredible review. I am so happy that we have met all your expectations from us. It is also nice that you have mentioned our housekeepers and cooks too, as they often get overlooked but are just as much part of the team as the care staff are. We look forward to seeing you again soon.
The home looks after all my sister's needs and keeps her fairly happy. Conditions in the home are clean, well decorated and bright. Visiting arrangements are good and flexible. All in all, a good professional job is done.
The home looks after all my sister's needs and keeps her fairly happy. Conditions in the home are clean, well decorated and bright. Visiting arrangements are good and flexible. All in all, a good professional job is done.
Thank you very much for the response. I am glad that we are meeting your sister's needs and your expectations. I hope we can continue to do so long into the future.
Mum-in-law has been at Abacus Care Home for seven months. We visit regularly and have seen on numerous occasions how the Abacus team interact with the residents in their care. They are always courteous and respectful and attentive to residents needs. Importantly they have a sense of humour....
Mum-in-law has been at Abacus Care Home for seven months. We visit regularly and have seen on numerous occasions how the Abacus team interact with the residents in their care. They are always courteous and respectful and attentive to residents needs. Importantly they have a sense of humour. Mum-in-law is always clean and comfortable and her room is also kept clean and fresh.
Thank you very much for your feedback, we do appreciate it. I am glad that we are meeting the needs of your Mother-In-Law and hope that we can continue to do so whilst she is with us. I greatly value your opinions and I shall ensure my staff team are made aware of them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 June 2023Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Abacus Care Home.
There are no upcoming events for Abacus Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Abacus Care Home.
Accreditations
There are no accreditations posted yet for Abacus Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Abacus Care Home
How much does Abacus Care Home cost?
The care home lists weekly fees per person between £1,194 and £1,210 for residential care (respite between £1,194 and £1,210) and between £1,194 and £1,210 for residential dementia care (respite between £1,194 and £1,210). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Abacus Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Abacus Care Home have?
There are 27 Single Rooms.
What are the Facilities & Services at Abacus Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Abacus Care Home to the centre of Burton-on-Trent?
1.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abacus Care Home to verify any information. View our terms and conditions. Abacus Care Home has an Enhanced Service -what an Enhanced Service includes.