






Abacus Care Home is located in Burton and has been providing high-quality, personalised care and support services for many years.
The home provides 24-hour care to residents and service users and is able to offer residential services. Care is delivered by a team of skilled and professional staff, who are skilled at supporting people aged 54 and over and those living with dementia, mental health and physical disabilities, residential, personal...
Care Provided by Abacus Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 27 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Abacus Care Home for full pricing details and T&Cs.
Contact Abacus Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Abacus Quality Care Ltd
- Private Owned
Person in charge
- Julie O'Donnell (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (27)
Visiting
- Although there is open visiting at Abacus, the home advise visitors to avoid the following times: Breakfast (08.00 – 10.00) Lunch (12.00 – 13.30) Tea-time (16.30-18.00) This is to allow the staff to focus on residents who may require assistance with feeding and also to promote the dignity and privacy of all residents within the home. However exceptions can be made dependent on the individual circumstances at the discretion of Management Team.
Parking
- Abacus has it's own private parking area at the front of the building.
Abacus Care Home Reviews (18)
Abacus Care Home has a Review Score of 9.5 (9.536) out of 10, based on 6 reviews in the last 2 years.
Over all time Abacus Care Home has 18 reviews.
My father was living in abacus since September 2025.
Outstanding place.
He has now passed but at all times staff remained calm, approachable, kind and compassionate. Nothing is or was too much trouble.
Had he been anywhere else he would not have been this well cared for. I have knowledge of some terrible places due to my work.
Thank you to everyone.
JulieJeanette.
Claire
Jo
Little emma
Big Emma
Chanice
Darling Kirsty
Liv
Melissa
Lauren
Stu
All the domestic helpers and the laundry. The cook can cook!! Food was fab.
Choices were fab.
Snacks were plentyActivities were great
This home goes above and beyond.
It does not smell and is so homely. Relatives included in all care.Five stars to all.
Apologies to anyone I have missed there are too many to mention
Thank you Michelle, for your wonderful words of praise. This truly is testimonial to all our staff teams and service provisions at Abacus Care Home.
My grandmother loves it at Abacus. We moved her here after concerns from her previous home. She is now settled and very happy. All the staff are so lovely and treat all residents with kindness and respect. The home feels like a family. My grandmother loves the regular activities and entertainment and she is encouraged to get involved which is really important with her dementia. Over Christmas she attended multiple events and meals outside of the home which she really enjoyed. As someone who works in healthcare and visits care homes regularly there isn't one better than Abacus. I highly recommend to anyone. My grandmother is so loved and cared for.
May I take this opportunity, to thank you for your wonderful review. It is always re-assuring to receive such positive feedback. Thank you again, from all the Staff Teams, at Abacus Care Home.
I find all the carers here polite and are very attentive to all the of the residents, theres always a hot drink or at least your asked if you would like a drink which is also a nice touch .
The social areas are very clean and they are kept this way by the staff the rooms are clean and well decorated and there are home comforts ,tv ,radio and some colourful ornamental flowers all in all it's a brilliant place .
On behalf all our staff teams at Abacus Care Home, we are so pleased to know that we exceeding your expectations and will continue to do so. We strive to provide homely, safe and responsive Residential Care service provisions, for all our residents, families and visitors. May we thank you for your wonderful review.
Home is very clean and has a family atmosphere. Mum is very happy there and was made to feel welcome. The staff are attentive, very professional and really friendly to all visitors. The management team are excellent and keep us well informed. Nothing is too much trouble. Very happy that Mum is cared for in an excellent way. Thank you so much.
On behalf of all our staff teams, at Abacus Care Home we wish to thank you for your wonderful review.
Just the most perfect environment for my Mum. A warm and friendly atmosphere, with the underline professionalism taking and looking after her every need. Staff are the key to any business, and i can't praise them enough. A place where 'Every one knows your name!'
Thank you for your kind and wonderful words of praise. It is so reassuring to receive your positive feedback on how our staff and Management teams, meet and exceed your expectations. Kindest Regards, from all at Abacus Care Home.
The support for the family throughout her stay and after her passing was also amazing.
They genuinely care for the residents and their families and we couldn't have chosen a better place.
Thank you from the bottom of our hearts.
Thank you so much for taking the time to review Abacus Care Home. We are delighted to see that you have scored, Five Stars, across all our service provisions. Your comments will be shared with our staff teams. Please accept our sincere appreciations.
I'd like to thank everyone at the home for making Mum's final months comfortable and dignified.
Thank you so much for everything.
Thank you very much for your wonderful review! We are so encouraged and pleased that your mum was so happy here at the Abacus. We will miss her bright and cheerful nature! We are so pleased that you also felt well supported as a family, and wish you well for the future.
The staff were helpful and kind and caring as they always are every time I go there.
Thank you for your wonderful comments, it is reassuring to know that families feel comfortable and welcome when visiting the home.
They have Chinese meals, cheese and biscuit nights, and often have a live singer.
Thank you so much for your wonderful comments! It is always reassuring to know we are getting it right and we will continue to think of new ways to keep our residents and their families happy.
Although my father is not happy about being in a care home he always smiles and starts talking to whichever carer greets us when we take him back after trips out. He doesn't know that he is unable to look after himself alone, but I am very happy that he is looked after 24 hours per day which he really does need.
Thank you so much for taking the time to review our service. I am pleased that you have scored us so highly for dignity. We strive to make dignity for all a priority within our service, and it is nice to see this is showing through. We look forward to you visiting us again.
Abacus Care Home is very clean. The staff, care assistants, cooks and cleaners are very friendly, polite and in my opinion, give 100% dedication to the residents. I've gone in at different times of the day and the atmosphere is always the same. I would highly recommend Abacus to anyone who needs care. The food is always good and well-presented.
Thank you so much for your incredible review. I am so happy that we have met all your expectations from us. It is also nice that you have mentioned our housekeepers and cooks too, as they often get overlooked but are just as much part of the team as the care staff are. We look forward to seeing you again soon.
The home looks after all my sister's needs and keeps her fairly happy. Conditions in the home are clean, well decorated and bright. Visiting arrangements are good and flexible. All in all, a good professional job is done.
Thank you very much for the response. I am glad that we are meeting your sister's needs and your expectations. I hope we can continue to do so long into the future.
Mum-in-law has been at Abacus Care Home for seven months. We visit regularly and have seen on numerous occasions how the Abacus team interact with the residents in their care. They are always courteous and respectful and attentive to residents needs. Importantly they have a sense of humour. Mum-in-law is always clean and comfortable and her room is also kept clean and fresh.
Thank you very much for your feedback, we do appreciate it. I am glad that we are meeting the needs of your Mother-In-Law and hope that we can continue to do so whilst she is with us. I greatly value your opinions and I shall ensure my staff team are made aware of them.
My Dad has dementia and needed respite care due to my mum being totally worn out as my Dad doesn't sleep well. I suggested to my mum, sister and brother that Abacus House house looked good and I had heard good reports so we arranged for him to have a weeks respite all the staff were really nice it is kept well no smells like some nursing homes. I would definitely recommend Abacus to anyone who is looking. My Dad will definitely be visiting again soon.
It is lovely to receive excellent reports about the care that we provide and to know that we are meeting the care needs of the most vulnerable residents in our society. Thank you.
Relatives are encouraged to engage with the home staff and have open door access to discuss any issues or concerns of their loved ones.
Care staff are thoughtful, caring, show empathy to the residents and maintain the resident's privacy and dignity.
Care staff and management are professional at all times and I would not hesitate to recommend this care home to others.
The staff are friendly, caring and hard working.
My dad has been at Abacus for 3 and a half years now and seems quite happy and content.
There is entertainment every week for the residents and the entertainment manager always arranges something special for occasions such as Easter, Mother's/Father's Day, Christmas etc. I am very pleased with the care home.
Staff are very good, polite and caring and I am very happy here.
I visit a number of homes in my role of Assessor in Health and social Care, Abacus Care home has a very welcoming atmosphere.
The staff are welcoming and helpful, they appear professional in all tasks I have observed.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 June 2023Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Abacus Care Home.
There are no upcoming events for Abacus Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Abacus Care Home.
Accreditations
There are no accreditations posted yet for Abacus Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Abacus Care Home
What types of Care is Abacus Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Abacus Care Home have?
There are 27 Single Rooms.
What are the Facilities & Services at Abacus Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Abacus Care Home to the centre of Burton-on-Trent?
1.2 mile(s) as the crow flies, distance by road may be significantly further.
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