Dove House

This is a very caring home. The manager and the staff put residents first every time which is so important. Any concerns I have are dealt with immediately to make sure I am completely at ease and I'm sure I would not have the care for my husband anywhere else to the high standard he currently receives. I could not fault the manager or the staff and feel my husband, who has dementia, is in the best possible place. It's a beautiful place in equally beautiful surroundings. There are lots of trees and wildlife for him to see and hear - it's wonderful. The food is great, I've been there at mealtimes and there is always a choice of good wholesome food. Of course, if it were an ideal world, I would be at home with my husband but unfortunately, he needs more care than I can provide for him at home. Dove House really is a special place.

I have got my nana and my uncle in this care home and I cannot rate the care given to them enough. I would highly rate the home and the care given to my relatives. Nothing is too much trouble, the carers are all brilliant. My nana is quite a picky eater and the chefs in the home are really good. The manager will go above and beyond to make sure her residents are all looked after and kept well.

The staff are very caring and explained everything about mums care, kept me informed. Thanks to all the staff for looking after mum. They talk to all the residents having a laugh and sing a long, plenty of drinks coming round for residents and visitors.

My father was at Dove House from April 2014 until his death in October 2015. Dad was treated with kindness, care and respect by all the staff at Dove House, and his wishes were respected. When Dad became bedridden from July 2015 until his death, his care could not have been better. The staff always kept us informed of how Dad was, how he was eating and drinking, and always telephoned to let us know if they had to call out the Doctor or District Nurse. We were always made welcome, and they were very caring and supportive to the whole family when Dad was so ill.

We are glad that Dad was at Dove House when in last few months - on his last visit to a local hospital he was in for only 28 hours but because he had been kept on a hard bed he developed a bed sore - something that had not happened all the time he was at Dove House.

Our local GP, who also cared for residents at the home had told us that whenever he had asked for anything to be done for a resident it was done straight away.

It was a very sad time for Dad and all the family when Dad could no longer be cared for at home, but we knew he was in good hands at Dove House.

My family and I feel very fortunate to have mum cared for in Dove House, Sudbury. The staff are very efficient and are kind, caring, happy and respectful. There is always an atmosphere of friendliness and well-being at Dove House. The home itself had a warm, caring and happy atmosphere and nothing ever seems to be too much trouble for the staff. There is just the right degree of encouragement to get the residents to join in without forcing them if they are not feeling up to it.
We cannot praise highly enough everyone who contributes to make Dove House a place where we know mum is so happy and secure. She feels the staff are extended members of her family. It is just so great to see mum so happy and relaxed. It is important to have a homely, friendly and secure atmosphere - and this is certainly how Dove House feels.

I am amazed at the service and support my mother has received from the manager and staff of this home. It's a very difficult time for family when you have to place your mother into care but those worries and fears are completely gone. I cannot believe that my mother, who was always fiercely independent and still is, is happier than she has been for a long time and regards the staff as an extension of her family. Nothing is too much trouble and the manager is adamant that if we have any fears or worries about anything, that we talk to her. Brilliant home in a lovely environment - what more could you ask for? I can't recommend this place enough

The care my mother receives here is amazing, she is looked after by kind, caring, compassionate and professional staff. The home is spotlessly clean, warm, bright and cheerful. The food is very good and there's always a choice. Staff are wonderful, very approachable and always have time for me whenever I visit. The Manager has the best interests of the residents at heart and organises activities and fund raising events for the benefit of residents. There is always a sense of calm in Dove House and all residents present well - maintaining dignity is at the forefront of all care.

Our mum was in Dove House for 7 years and the care the staff provided was very good, the home was warm and fresh, the meals were very tasty as I have had dinner and tea with mum. You can go any time to see your family member. It is a big decision for families to put the care of a loved one in a home but mum was very happy and safe there.