Dove House

Dairy Lane, Sudbury, Ashbourne DE6 5GX
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9.6 33 Reviews
  • Dove House, Ashbourne
Dove House is a converted Victorian residence, situated in picturesque countryside, where adults with care needs can achieve a relaxing and satisfying lifestyle assisted by a skilled team and personalised provision.

The focus is on a friendly and home-from-home atmosphere, whether for residential or nursing requirements, or specialist needs like dementia, mental health and physical disability.

Within a property of charm and character, clients have their personal preferences respected and access to a secure garden and conservatory.
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Care Provided by Dove House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1250
  • Self-Funded Residential Dementia Care: £1100 – £1250
  • RESPITE Self-Funded Residential Care: £1100 – £1250
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1250

please discuss with Management

The price(s) shown are provided by the care home. Contact Dove House for full pricing details and T&Cs.

Contact Dove House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Dove House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Holy Care Group Ltd
  • Privately Owned

Person in Charge

  • Anoop Mathew (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1900
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (22)

Visiting

  • restriction on meal times 12-2

Parking

  • parking on site

Dove House Reviews (33)

9.6

Dove House has a Review Score of 9.6 (9.562) out of 10, based on 10 reviews in the last 2 years.
Over all time Dove House has 33 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Dove House
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Total of 33, showing 1-20
Review from Yvette E (Daughter of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had to come on here and just to let say that my mum had a week at this care home on a respite basis and she came out of there So happy. I found the staff to be very friendly when we first arrived and they welcomed her with open arms which was so nice. She got on with one member of staff very well
the minute she met her so I was very relieved. My mum spent a week here I was very happy when I arrived and you could see that she was rested and not agitated. For this I'm very grateful as my week off was just so peaceful and restful and I absolutely needed it. Knowing my mum was in safe hands was a blessing. Thank you to the staff and management involved x
Reply from Anoop Mathew, Registered Home Manager at Dove HouseThank you so much for your lovely feedback. We are delighted to hear that your mum enjoyed her respite stay and felt happy, settled, and well cared for. It is wonderful to know that our team made both you and your mum feel welcome and that you were able to enjoy a peaceful and restful break knowing she was in safe hands. Your kind words mean a great deal to all of us, and we will be sure to share them with the team. Thank you for trusting us with your mum's care.
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Review from J S (Resident) published on 4 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good care & all good.
Reply from Anoop Mathew, Registered Home Manager at Dove HouseThank you for your review. We are pleased to hear that you were happy with the care provided. Your feedback means a lot to our team and is greatly appreciated.
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Review from M H (Respite Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are first class. Good, good friends. Overall experience was very good. After all home is home. Here the food is excellent.
Reply from Anoop Mathew, Registered Home Manager at Dove HouseThank you so much for your kind words. We're really glad you felt at home with us and enjoyed the care, food, and overall experience. Your feedback means a lot to our team, and we'll continue doing our best to maintain these standards.
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Review from H W (Daughter of Resident) published on 9 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really pleased with the care that my mum receives. Whenever we go to visit she's in the lounge so has company and kept an eye on. Everywhere is very clean. The staff are always friendly, caring and genuine. The food is always lovely and they seem to cater for lots of different needs. Mum has been with
this care home for a few months now and cannot fault them.
Reply from Manager, Manager at Dove HouseThank you so much for this Fantastic Review, I will pass your good words to our Team.
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Review from M G (Husband of Resident) published on 7 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in Dove House since Oct 2025. Her care couldn't be better anywhere. The staff are caring and patient, when I visit I can tell just by watching the staff working that they care for the residents. The home is clean, the food is excellent, cooked on site. Very difficult to cater for everybody.
In Derby!
Reply from Manager, Manager at Dove HouseThank you Mr MG for the Wonderful Review and We really appreciate it !!!
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Review from E J (Husband of Resident) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife looked after very well here. Everything is excellent and staff are so good.
Reply from Manager, Manager at Dove HouseThank you Mr.J we really Glad to see your comments. I will pass to our team.
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Review from V F (Resident) published on 24 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy here. I have been here for nearly 3 years. Staff always on time, never complain, are helpful and always do what I need. It's nice to have somewhere to go when you're older and be looked after well. I can't grumble, love it here.
Reply from Home Manager, Manager at Dove HouseThank you so much for your recent Review and its really appreciated.
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Review from H H (Daughter of Resident) published on 3 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Dove House are all very pleasant and welcoming. The residents are treated with dignity and care. The staff are always very kind and caring towards Mum and inform me of any medical and dietary issues that may occur. The care home is clean and tidy. I am very grateful and appreciative to
all of the staff for their help, efficiency and kindness in all they do.
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Review from Michelle T (Daughter of Resident) published on 24 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Dove House for 2 years now and although I felt guilty at first that I could no longer keep her at home, she is so happy and content there, it makes me feel much better.
The staff are so kind and caring and Mum loves them all.
I would recommend Dove House to any one.
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Review from Karen C (Daughter of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father appears well looked after in Dove House. The room he has is quite plain but in fairness he would be unaware of it anyway.
The staff are always pleasant and friendly. They seem very good with him. They are very good at keeping me in touch with what is happening with Dad's health.
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Review from Kaye M (Wife of Resident) published on 16 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband went into Dove House in October 2020. Our experience at another, highly rated care home in Ashbourne, had been abysmal. The Covid crisis had made it impossible to look at care homes closely before committing to change but I had no alternative, I had to move my husband. Dove House offered
him everything that the previous care home had not. The carers kept him beautifully clean, tidy and well-fed. He was always dressed in his own clothes, his possessions weren’t continually lost and he was shaved daily. They joked with him, supervised entertainment for him and were a constant source of kindness and support. Sadly, my husband died recently. Although our entire family is devastated, we had the comfort of knowing that in his last few days, he was cared for, by what we consider, as his temporary extended family. Words cannot convey the gratitude we feel to the carers in Dove House.
Reply from Manjit Sandhu, CEO at Dove HouseThank you, we will pass on your kind words to the staff.
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Review from J B (Daughter of Resident) published on 30 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with my mum's care at Dove House. The quality of care Mum receives is outstanding, the staff treat her like one of the family and they always ensure she is dressed lovely. She has her own room which she loves, she watches the birds from her bay window and the meals are beautiful. Mum
is very happy and she loves all the staff. She has been in Dove House since April 2019.
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Review from L W (Daughter of Resident) published on 29 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was a resident for nearly five years, and throughout this time, she was treated with dignity and great care. She was very deaf, and the staff always took the time to make sure that she understood what they were doing. The staff were always pleasant and welcoming.
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Review from C P (Son of Resident) published on 29 July 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My Mum has been in your care since April 2019 and overall everything in my experience is fine. The staff is always willing and helpful and the home is always clean. Apart from a blip when she shared a room for a short period, but now this has been resolved, she is very happy and settled. When Mum needs
medical care, the staff are very quick to get problems sorted.
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Review from Janet A-G (Daughter of Resident) published on 28 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Dove House for 10-years and is very happy; "her home". She has a clean, bright bedroom, everywhere is always clean at Dove House. Good food too. All the staff are caring and have a lovely relationship with mum. I do not live locally, and communication between the home and myself
is excellent always has been, but during the virus, they have been exceptional letting me know how the home is coping, sending messages of how mum is and what she's been doing, and even sending me videos of mum. I will always thank them for that at a time when they were extremely busy they were so thoughtful. "Thank You all". I can highly recommend Dove House.
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Review from S B (Daughter-in-law of Resident) published on 17 April 2020 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mother in law of 94 went into Dove for some respite, she was only there a week before we took her out. Absolutely no management at all. Basic care and hygiene are appalling although the Nurses are very pleasant.
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Review from Philip H (Son of Resident) published on 18 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has only been in Dove House for less than a year but I've never seen her so happy in years. The place is amazing and highly recommended. It's quality of life that counts and that's exactly what she receives.
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Review from Kate S (Friend of Resident) published on 24 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend used Dove House for the last three years until her recent death, and I wanted to thank Dove House and all the staff for looking after her so well. She had no family, so during this time the staff at Dove House became her family, and looked after her so well, particularly in recent years since
the new manager has been in post.
I was not able to visit regularly, often just turning up when I could, but was always given a warm welcome, and my friend always well cared for, and comfortable. The staff always talked about her with warmth, knowing her as an individual, not just as another resident, and working to meet her individual needs. When others might have taken her immobility as a progression that was normal, they went above and beyond to get a special chair made and fitted to make sure she could get out and up to join with the rest of the residents.
I am hugely grateful for the care they gave her and would recommend them as a place of care.
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Review from Mandy L (Daughter of Resident) published on 28 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my mum received was exceptional, all the staff are genuine and work so hard to make every day a good day.
The meals are freshly prepared and of good quality.
The atmosphere is relaxed and comfortable and we were always made welcome.
If we asked for anything it was always done efficiently
and we were always kept up to date.


A lovely, warm, welcoming home.

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Review from Carol R (Daughter of Resident) published on 12 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother had been in care with Dove House for just under two years. I can honestly say that from the moment she lived with the team at Dove House she has been cared for and loved by the amazing staff who you can clearly see are dedicated to the residents.


The home is spotless as are the residents.

My mother loved her food and as the kitchen has a viewing window you know that the quality and cleanliness are second to none.


Dove House made the last two years of my mother's life comfortable, happy and most of all she felt safe and secure.


Thank you to the manager and the wonderful team for all you have done for my mother. You will alway hold a special place in my heart and my eternal gratitude.

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Current Review Score: 9.6 (9.562)

Overview of Review Score

The Review Score of 9.6 (9.562) out of 10 for Dove House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.812 for Dove House is calculated as follows: ( (96 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 117 Ratings = 4.812
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.75 Points relating to the number of positive Reviews for Dove House is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 3.75
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Dove House

What types of Care is Dove House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Dove House have?

There are 40 Single Rooms.

What are the Facilities & Services at Dove House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Dove House to the centre of Ashbourne?

10.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dove House to verify any information. View our terms and conditions. Dove House has an Enhanced Service - more info.