Lanrick House

11 Wolseley Road, Rugeley WS15 2QJ
Review Us
9.8 34 Reviews
  • Lanrick House, Rugeley
Lanrick House is a lovely large house situated in the Town of Rugeley, Staffordshire. At Lanrick House, 24-hour care and support is provided for Residential/Dementia residents.
The home offers rooms with and without en-suites and a range of rooms located over 3 floors which are accessed by a lift.

Lanrick consists of two main lounges at the front of the home and an activities lounge at the back of the home that overlooks the lovely garden.

The dining room is tailored for all needs with a choice of home cooked foods.
Lanrick is best known for its family atmosphere and homely comforts. The management and staff are highly trained in Dementia care and believe in a person-centred environment that is based around all the residents requirements and safety.

Families are a big part of the care provided and enjoy playing a big part in their loved ones daily life at Lanrick.

Daily activities are prepared and implemented by the homes activities coordinator who ensures all residents are given the opportunity to enjoy being part of. Events are planned and families always invited to join in the fun.

Bringing the inside outside is important at Lanrick, so in the summer activities are planned for the garden so residents can enjoy the outdoors, this includes games, afternoon tea and fates.
All the residents are at the forefront of everything at Lanrick House.
Show Lanrick House on the Map

Care Provided by Lanrick House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1080
  • Self-Funded Residential Dementia Care: from £1080
  • RESPITE Self-Funded Residential Care: from £1080
  • RESPITE Self-Funded Residential Dementia Care: from £1080

Our standard fees cover accommodation, meals, housekeeping, personal care, and a range of social activities designed to support residents’ well being, this includes outings. Basic laundry services are also included as part of our standard offering.


Some additional services, such as hairdressing, chiropody, and certain therapies, are available at an extra cost. These optional services are arranged directly with the providers, and residents or their representatives will always be informed of the charges in advance.


Where a resident’s care needs exceed the funding provided by their local authority or the NHS, top-up fees may apply. These are agreed transparently with families or representatives before admission, so everyone understands the financial commitment involved.


We are committed to providing clear and open communication about all fees, and full details are provided in our information pack, which is available on request.

These prices are only a guideline, please contact Lanrick House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Claire Anscombe (Registered Home Manager)

Local Authority / Social Services

Admission Criteria

  • Our admission policy ensures that every prospective resident receives a thorough and personalised pre-admission assessment to determine whether we can meet their needs safely and competently. We involve the individual, their family, and any relevant professionals in this process, aiming to provide clear, accessible information so they can make an informed choice about moving into the care home. Key steps in our process: Initial Enquiry: We log all enquiries, provide an information pack, and invite the prospective resident to visit the home. Pre-Admission Assessment: We assess physical, psychological, and social needs, ensuring any necessary equipment or specialist care can be arranged before admission. Capacity and Consent: We follow the Mental Capacity Act, ensuring the individual consents to the process or that decisions are made in their best interests if needed. Financial and Legal Clarity: Funding arrangements (private, social care, or NHS-funded) are confirmed upfront, and legal agreements are put in place before admission. On Admission: The resident is welcomed, introduced to staff, and supported to settle in. Key risk assessments (such as falls and evacuation plans) are completed within 12 hours, and personalised care plans are finalised within the first week. Ongoing Review: A formal review is held within 28 days to ensure the placement is suitable and to gather feedback on the resident’s experience. Our approach is person-centred, aiming to make the transition into the home as smooth, informed, and supportive as possible. We also conduct regular audits to maintain high standards and ensure all legal and regulatory requirements are met.
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015
  • Number of floors: 3

Room Information

  • Single Rooms (10)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (10)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • The team value the importance of visitors in the lives of residents and fully support their right to maintain contact with family, friends, and loved ones. The visitors policy ensures that visits are welcomed, safe, and respectful of each resident’s personal wishes.


    Key points of the policy:


    Open Visiting: Visitors are welcome at any time, unless a resident personally requests limited visits or there is an outbreak of infection, in which case the home will follow health and safety guidance.


    Resident Choice: Each resident can decide who they want to see, and this choice will be recorded in their care plan. If a resident lacks the capacity to make this decision, the Mental Capacity Act will guide the process to ensure visits still support their best interests.


    Visitor Registration: All visitors must sign in and out at reception and follow any health and safety procedures in place.


    Privacy and Respect: Residents have the right to refuse visitors, and this will always be respected. Visitors will not be allowed into other residents’ rooms without express permission.


    Food and Personal Items: Any food or personal items brought in for a resident must be declared to staff to ensure safety and dietary needs are considered.


    Infection Control: Visitors who feel unwell, especially with symptoms of transmissible infections (such as flu, COVID-19, or norovirus), are asked to postpone their visit until they are well.


    Conflict and Safeguarding: If a visitor’s behaviour poses a risk to residents, staff, or the home environment, management will intervene. In serious cases, visits may be restricted or conditions imposed, with advice from the Safeguarding Team if necessary.


    Outbreak Management: In the event of a public health incident, the home will follow local and national guidance, offering alternatives like video calls or window visits if needed.


    Feedback and Complaints: Visitors are encouraged to provide feedback and raise any concerns, which will be handled through the Complaints, Suggestions and Compliments Policy.


    Our goal is to make every visit a positive, safe, and supportive experience for all.

Parking

  • There is onsite parking for staff and visitors.

Lanrick House Reviews (34)

9.8

Lanrick House has a Review Score of 9.8 (9.772) out of 10, based on 20 reviews in the last 2 years.
Over all time Lanrick House has 34 reviews.

Overall Experience
  • 28
  • 5
  • 1
  • 0
  • 0
Date Published
  • 34
  • 2
  • 14
  • 20
  • 14
Reviewer Connection to Lanrick House
  • 13
  • 7
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 34, showing 21-34
Review from A B (Son of Resident) published on 21 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having placed my dad in two other care homes for respite before permanently staying at Lanrick House I can safely say Lanrick House is the best by far. My dad struggled with new surroundings but settled quickly at Lanrick which is all down to the excellent staff. Their knowledge and understanding of
dementia coupled with their warmth and caring attitude has made my dad's stay the best it could be. Lanrick House has many positives but the staff are their biggest asset by far.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S C (Wife of Resident) published on 21 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased and satisfied with the care and attention given to my husband by all the staff at Lanrick House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D H (Daughter of Resident) published on 21 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff have got a great relationship with mum she always seems happy and is always well dressed and clean. The activities are varied, regular and brilliant. Always something going on. The staff adapt well to mum's moods and know how to keep her engaged and happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dawn H (Sister of Resident) published on 14 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My overall experience has been excellent, all the team have worked very hard to make my brother feel at home. Since he has been there he has made a vast improvement. His room is fabulous and the staff are incredibly attentive.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N P (Husband of Resident) published on 2 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First-class care is given by first-class carers who are dedicated to looking after all residents with sympathy, empathy and good practice.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J O (Wife of Resident) published on 22 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident since January 2022 the home is spotless, well maintained and there is a lovely garden. All the residents are well cared for and there are lots of activities to keep everyone stimulated and the careers are extremely patient and kind. I have been impressed with the attention
paid to ongoing health issues. Nothing is too much trouble. I even had a phone call to say birthday cards had arrived for my husband when I had been concerned.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carole H (Niece of Resident) published on 11 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has prospered very well in Lanrick House in spite of being 91 years old and suffering from Alzhiemers, she is always spotlessly clean and well turned out and is encouraged to eat (which is a difficult area for her). The staff are always friendly and welcoming, the home is spotlessly clean. Throughout
the COVID virus outbreak, I have been very happy with all the safety measures that have been put in place and I am impressed by the way it has all been managed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paulette T (Daughter of Resident) published on 6 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom seems to be extremely well looked after by all staff and carers at Lanrick House. The activities are superb, so much effort goes into them. It's also so lovely to see pictures on FaceBook.
My only, one tiny, comment is that I would prefer in the update my mom was referred to as 'resident' and
not 'service user'.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pearl A (Sister-in-law of Resident) published on 23 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I have needed to know what is going on during this bad time I have been informed on all the situations. I know that my sister-in-law is being cared for and all seems very well done. Top marks for all the carers and staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J P (Daughter of Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home.
The staff, the facilities and the leadership are outstanding.
My mum is happy, safe and well cared for at the home.
The activities organised are amazing.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Colin C (Nephew of Resident) published on 18 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been at Lanrick House for three months now and the improvement we’ve seen in her has been wonderful. She seems so much more alert than she used to be. At her previous home, we frequently found her asleep or non-communicative, which is very rare now. We put this down to the stimulation she
receives, which was previously lacking, especially from the activities coordinator. Most of the staff seem to enjoy their work and have an excellent rapport with the residents, each other and the management. The home has a buzz and vibrancy about it. Everyone there went to great lengths for my aunt’s 100th birthday last month. The manager personally prepared a wonderful buffet and decorated three rooms and arranged for a singer to attend to make the day extra special. We are so pleased we chose Lanrick House, which has the added advantage of specialising in dementia care. Our thanks to everyone there.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J K (Daughter of Resident) published on 14 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The management and staff have been very helpful and patient. Mum had to come in very quickly. We were treated with care and compassion.
The home is clean, tidy and all of the staff are lovely.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T F (Nephew of Resident) published on 24 April 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My general opinion of this care home suits the needs of my aunt.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D H (Son of Resident) published on 13 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the new management and staff outstanding. The improvements to Lanrick House are a tremendous boost.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.772)

Overview of Review Score

The Review Score of 9.8 (9.772) out of 10 for Lanrick House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.772 for Lanrick House is calculated as follows: ( (193 Excellents x 5) + (34 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 237 Ratings = 4.772
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lanrick House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Apr 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (1)

Claire

Claire Anscombe

Job Title: Registered Home Manager Joined: 2024

I have worked in the care sector for over 30 years, starting out as a healthcare assistant and progressing to a registered manager.


I have a passion for care and love what I do. I like to make a difference in people's lives, ensuring they are treated with the dignity and respect they deserve.


Lanrick House is a beautiful house that caters for 23 residents, we support mild to moderate dementia, mental health and behavioural needs.


We feel honoured to be part of our resident's daily lives and to be able to support them.


We received an overall good and outstanding response in our CQC inspection back in April 2021 and very delighted with this and continue to move forward.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lanrick House to verify any information. View our terms and conditions. Lanrick House has an Enhanced Service - more info.