Nethermoor House

Well done your a wonderful team and we thankyou you all from the bottom of our hearts

My nan has stayed here for respite. I highly recommend this care home to anyone looking for respite or permanent care. Everyone from the manager to the maintenance man are very welcoming, caring and very helpful.

Nethermoor really does have a homely feel. The building is old, probably listed, and so the facilities aren't very modern, but the staff do their best to brighten the place up with decorations for every season.

Before she arrived, Mum was in a newly built care home for respite care; it was huge, and she was like a fish out of water. When she moved to Nethermoor, all the staff were so friendly and caring. They understood she needed to be involved and made sure she had plenty to keep her occupied. After 18 months, Mum is part of the furniture. She has friends, and all the care staff know her by name. There are regular activities, crafts, games and live entertainment. There's also a lovely summer fete for staff, residents and everyone's families.

The garden is amazing, but sadly, most residents can't make use of it due to access issues. Some sort of path or patio would be fabulous. Trips out are very rare.

The care given to our dad was outstanding throughout his time at Nethermoor House. Every single member of staff treated him with kindness, respect and humility. They got to know him so well and he was well looked after and enjoyed the activities that were organised. We received regular updates about health and the monthly newsletters were appreciated. He was very happy there and that meant the world to us. We couldn't recommend this care home enough.

In the three years my brother has been in the home I have never had cause for any complaint. I think the staff do a really good job in very difficult circumstances. I have always seen residents treated with kindness. My brother can be cantankerous as I'm sure many elderly people there can be but he has had very few grumbles. My family are grateful for the care that he is given.

Mom has been living here for nearly 2 years. She settled in quite quickly and tells anyone who asks that they look after her well, and that the food is very good. Mom has dementia, so her remarks cannot always be relied upon for accuracy, but she is doing better than I expected when she first moved in, and far better that she was when she lived alone.

The cheerful atmosphere seems to be very low at the minute

Mum loves being a resident here (on a good day of course). Let us hope that she has many many more days of being looked after by such a group of caring people. Thank you all.

My mother-in-law has been here for 4 years now. The new manager has changed a lot in the home and is so easy to talk to. My mother-in-law is happy and well looked after. Nurses are friendly and caring. Two nurses in particular are extremely dedicated. The staff member in the office is helpful and the office and helps with anything you need answering. The cheese and wine evening was very enjoyable and the manager had a list of things being done in the home for residents. The cheese and wine evening brought relatives together after covid and residents back together. Residents enjoyed it holding their glasses up and saying cheers. So many new nurses, all very good and caring. Just the right amount of residents so get more one-to-one from staff. Lovely home. Thanks to the manager office staff and everyone for looking after her.

Nethermoor House have looked after my Mum now for 2 years. I have the utmost respect for all that work there, they are all very caring people who understand each and every residents particular necessities. The home work very closely with Family members and include them as much as possible so the residents know that input from family members count. I don't have a bad word for anything where Nethermoor House is concerned, I would highly recommend this home to anyone.

I would not hesitate, and in fact, have on a couple of occasions, recommended the home to possible future residents.

My mother has been a resident at Nethermoor House care home for 5 years and is now in her vintage years (92 years old). The staff, in particular with these trying times, do their utmost to ensure the safety and well being of the residents. My mom often tells me she is happy there. I was particularly impressed by how swiftly the home initiated lockdown to help keep Covid at bay, l feel anywhere else and my mom might not be so lucky. The home itself is in beautiful countryside surroundings and residents are able to enjoy being outside weather permitting.