Wetley Manor Care Home

Abbey Road, Wetley Rocks, Stoke-on-Trent ST9 0AS
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9.6 24 Reviews
  • Wetley Manor Care Home, Stoke-on-Trent
Wetley Manor Care Home cares for elderly in the Staffordshire Moorlands close to Stoke on Trent.

The home is registered for old age, physical disability, dementia and mental disorder care categories but does not provide nursing care.

Staff respect the rights, choices, dignity, privacy and independence of the residents. The staff without exception treat the residents as individuals and demonstrate patience, kindness and understanding at all times.

The activities coordinator provides stimulation for residents who wish to participate in activities.
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Care Provided by Wetley Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 22 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £950
  • Self-Funded Residential Dementia Care: from £950
  • RESPITE Self-Funded Residential Care: from £950
  • RESPITE Self-Funded Residential Dementia Care: from £950

These prices are only a guideline, please contact Wetley Manor Care Home to find out the exact price for your requirements.

Contact Wetley Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Wetley Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Wetley Manor Residential Care Home Ltd
  • Privately Owned

Person in Charge

  • Sarah Osborne (Care Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2000
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (4)

Visiting

  • The home do not have any visiting restrictions currently.

Parking

  • The home have a large private car park.

Wetley Manor Care Home Reviews (24)

9.6

Wetley Manor Care Home has a Review Score of 9.6 (9.576) out of 10, based on 8 reviews in the last 2 years.
Over all time Wetley Manor Care Home has 24 reviews.

Overall Experience
  • 22
  • 2
  • 0
  • 0
  • 0
Date Published
  • 24
  • 7
  • 8
  • 8
  • 16
Reviewer Connection to Wetley Manor Care Home
  • 9
  • 6
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 24, showing 21-24
Review from C S (Son of Resident) published on 25 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having looked at other care homes before Wetley Manor, the difference was immediately apparent and we had decided within a few minutes that this would be the right place for mum; after a year of her being there, our decision has been vindicated.


The owner and manager are both very approachable and

always keen to do the very best for the residents. This ethos filters down to the staff who genuinely care for the residents and for whom nothing is too much trouble.


Everywhere is clean and some recent refurbishments have made it feel even more comfortable. The food is freshly prepared with a varied menu and obvious care and attention in its preparation.


The surroundings are beautiful with well-maintained gardens and 2 conservatories from which to enjoy them and the visiting wildlife.


A huge bonus for mum was being able to keep her pet who is treated as well as the residents!


It’s a big decision to entrust the care of a loved one, but I have no hesitation in recommending Wetley Manor.

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Review from G M (Son of Resident) published on 21 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum decided that she needed additional help as she had reached the age of 100. Wetly Manor was one of several homes recommended but we found it stood out from the others. The rooms and facilities were excellent as was the general location and surroundings. The staff were welcoming and friendly and
most had been at the home for some time. The care she received was first-class from the owner, manager and all of its staff. They provided a very high standard of care for her right up to the end. My family and I will always be grateful to Wetley.
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Review from Susan F (Daughter of Resident) published on 21 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff were always friendly.
The dining room is well presented. Activities are on Mondays.
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Review from Jodie H (Granddaughter of Resident) published on 21 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a difference it makes when you find the right carehome. The whole team were amazing, they should be proud of themselves for making it home from home, and for making us family members welcome to. I would highly recommend.
Thank you.
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Current Review Score: 9.6 (9.576)

Overview of Review Score

The Review Score of 9.6 (9.576) out of 10 for Wetley Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.926 for Wetley Manor Care Home is calculated as follows: ( (87 Excellents x 5) + (7 Goods x 4) ) ÷ 94 Ratings = 4.926
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.65 Points relating to the number of positive Reviews for Wetley Manor Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 = 3.65
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Nov 2019

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wetley Manor Care Home to verify any information. View our terms and conditions. Wetley Manor Care Home has an Enhanced Service - more info.