Chamberlaine Court is a purpose-built facility, providing thirty-eight single en-suite rooms for clients whose needs are associated with age or dementia.
All PrimeLife care services place respect at dignity at the core of their provision, combined with the benefits of homely and comfortable surroundings that enable skilled carers to promote sound health and security.
Group: Prime Life Ltd
Person in charge: Sheila Naisbitt (Manager)
Local Authority / Social Services: Warwickshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 38 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's • Challenging Behaviour • Parkinson's Disease
Admission Information: Ages 18+.
Single Rooms: 38
Rooms with ensuite WC: 38
Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Chamberlaine Court: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9 (maximum of 10) for Chamberlaine Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Chamberlaine Court in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.726 for Chamberlaine Court is calculated as follows: ( (69 Excellents x 5) + (26 Goods x 4) ) ÷ 95 Ratings = 4.726
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.276 Points relating to the number of positive Reviews for Chamberlaine Court is based on 4 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 = 3.75
Target of 7.6 positive Reviews (38 registered maximum number of service users ÷ 5). 4 Reviews ÷ 7.6 Target = 0.526
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Chamberlaine Court has a Review Score of 9 (9.002) from 8 Reviews
Review submitted from a Postal Card by June T (Wife of Resident) on Tuesday 22 August 2017. Relates to August 2017.
I was rushed into hospital on 6th March and my husband was taken into Chamberlaine Court for respite but I was so ill I realised I could not look after him anymore.
He is now a resident there.
He could not be in a better home.
I am so impressed with the care he receives there.
All the carers to the cleaners I could not fault.
Some days when I visit my husband I feel a bit down as we have been married 60 years, but all the staff make me feel better as they care about everyone so much.
Thank goodness he is in Chamberlaine Court.
God bless all the staff.
How likely would you be to recommend Chamberlaine Court? Extremely Likely
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Review submitted from a Website Submission by Sara S (Daughter of Resident) on Wednesday 2 August 2017. Relates to July 2017.
My mother has been a resident of this care home for just a few months. When I arrived from Canada to visit her it was with a little trepidation, not knowing what kind of facility she was in and what to expect. However, once I walked into Chamberlaine Court and met the wonderful manager and her staff, it immediately put my mind at ease. The staff are always cheerful, friendly and very caring. They interacted with my mother in a most positive manner and treated her with dignity and respect. She is very fond of her carers and calls them 'my lovely girls'.
I am so grateful for the support given to me by the manager during my visit, she always made time to meet with me to discuss my mother's care and to answer any questions that I had. It was heart-wrenching having to leave and return home, but I am reassured in knowing that my mother is in very good hands and that she is being well taken care of.
Thank you to all the staff for the tremendous work you do every day!
How likely would you be to recommend Chamberlaine Court? Extremely Likely
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Review submitted from a Postal Card by Valerie R (Daughter of Resident) on Thursday 27 July 2017. Relates to July 2017.
Mum has only been in the care of Chamberlaine Court for a short time, but the difference in care is so different from where she has moved from. The staff and management are friendly and helpful throughout the home. The manager has tried to reassure the family with mum settling in.
How likely would you be to recommend Chamberlaine Court? Extremely Likely
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Review submitted from a Postal Card by Brian A (Nephew of Resident) on Tuesday 18 July 2017. Relates to June 2017.
Amazing place. Care was first rate. Staff looked after my aunt. If she had a sniff of a cold, doctors were called. She was a very difficult patient but was handled professionally and finally called it home after being in and out of hospital.
How likely would you be to recommend Chamberlaine Court? Extremely Likely
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Review submitted from a Postal Card by Brian P (Son of Resident) on Thursday 27 April 2017. Relates to April 2017.
My aunt has been resident at Chamberlaine court since it opened in Febraury 2009 and my mother has been a resident for over 2 years. In general, the level and quality of care is exemplary. There is a pleasant harmony between staff/management and residents and no air of 'institutionalism'. Carers are genuine in their care and dedication to my loved ones and this is reflected in their well-being. There are times when I would like to see staff being more involved in activities with residents to keep them more energised and 'aware'.
I am totally satisfied with this well run home.
How likely would you be to recommend Chamberlaine Court? Extremely Likely
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Review submitted from a Postal Card by John B (Son of Resident) on Friday 17 March 2017. Relates to February 2017.
My mother was looked after very well, the washing of her clothes was very good. Bar for one day when she was very awkward, she always looked smartly presented.
How likely would you be to recommend Chamberlaine Court? Extremely Likely
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Review submitted from a Postal Card by Brian (Nephew of Resident) on Friday 12 August 2016. Relates to July 2016.
Although the home is fairly old in view of many brand new homes I have visited it more than serves the purpose. No glossy magazine stuff but excellent care from super carers who have been known to come in on their day off to visit new personnel. I cannot speak highly enough of the manager and all her staff.
How likely would you be to recommend Chamberlaine Court? Extremely Likely
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Review submitted from a Postal Card by Laurence C (Resident) on Monday 8 August 2016. Relates to July 2016.
Although I was only there for a weeks respite I found the staff very friendly and helpful in every way. The accommodation was very clean and comfortable, every care was taken to make my stay as pleasant as possible. I enjoyed every meal and was told that if at any time I wasn't happy with any part of the meal that something else would be provided. I could find no faults with any of my stay there and would certainly recommend the home to anyone.
How likely would you be to recommend Chamberlaine Court? Extremely Likely
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There are currently no Care Home Idol entrants who have performed at Chamberlaine Court