The James Hirons Care Home

A lovely experience environment. All staff very helpful, gentle and kind. Excellent food, interesting activities, extensive and beautiful garden. Thank you to everyone there!

My mother came for a two week respite whilst I had a hospital visit. The service she received was first class, I could only visit for the second week due to my recovery but my uncle and auntie visited often and they said it was the best care home they had ever been in. My mother is not at the stage to be a resident in care full-time but if and when she is I will definitely choose James Hirons.

Thank you so much to all of the staff at James Hirons.

I cannot fault the care and comfort of the home. All the staff were considerate of my needs even in the middle of the night. I'd never hesitate to recommend the home.

Our father suffered a number of serious health challenges in the last few months of his life, but nothing was too much trouble for the staff at James Hirons. They adapted to whatever he needed at the time, ensured he was comfortable, and spent time with him when he was worried. The staff demonstrated an exceptional level of care, professionalism, tact and kindness to our dad, and they were so warm and friendly to visitors. The home feels like one big family, all working together for the benefit of their residents. We are indebted to James Hirons for making our dad's final few months as happy and comfortable as possible.

I couldn't have wished for anything more for my independent Mum and Dad.

All staff are excellent but it seems that the standard of food has declined.

The staff did everything they could to facilitate family communication during Covid, including a Zoom 90th birthday party. Thank you to everyone at James Hirons.

Welcoming, comfortable, with constant smiling care. Good and varied food - never hurried. Overall, treated with the best care I could hope for!

The facilities, rooms, staff and care, I cannot praise enough. The variety of choice of food and desserts are to be praised, excellent Chef.

My Mother has been very happy with the care she has received and although she has taken some time to get used to the routine at James Hirons her main issues have been the distance from her friends and previous social life, hence her move back to Solihull.

I enjoyed my stay at James Hirons for respite after hospital. The environment was calm and peaceful also friendly and warm. Staff were helpful, kind and caring. Food very good, chef always aware of my special dietary needs. Plenty of activities to keep us busy. Lovely garden and pond.

After living alone for many years and then moving into James Hirons, the difference in the demeanour of our family member is astonishing. He expresses daily how well he is cared for and tells us about all the lovely things the staff do that make him feel safe and comfortable. For instance, when the day staff leave their shift they come to say goodnight to him and have a chat. Nothing he needs is ever a problem and there is never a negative attitude about anything at all. Eating freshly prepared food instead of ready meals is great and even the chef pops in for a daily chat. In the words of our family member: “It’s as if they’ve all had special training in how to be nice to me, but I know it’s just how they are.”

The food is good also.

Very friendly, nothing is too much trouble and the food is five-star. Would come back for respite any time. My visitors were all impressed. We are lucky here as we have lovely gardens, which are very relaxing.

I would highly recommend James Hirons.

I can't recommend James Hirons too highly. A great place with truly great staff.

I can't praise high enough the standard of care my mother received for a number of years. What makes James Hirons special is the genuine warmth of the staff for residents and their relatives and friends. It is the staff and management who make this an exceptional care home that I have no reservations in recommending.

From the first day we brought my mother-in-law into James Hirons we knew she would be happy. The warm, caring family atmosphere was so reassuring as were her smiles. The professionalism and vocational love underpinned every aspect of life for her. The uniqueness of each person was celebrated and nurtured. She always complimented the care and love of each member of staff whether they be nursing or auxiliary. ‘They are my friends’ she often said. We knew that she felt valued and loved and was listened to as she shared a joke or story. She and ourselves felt the staff were very special and kind at all times. During the Pandemic, James Hirons was exemplary, ensuring outstanding safety and health routines in all aspects. After five very content years, her care during a short illness and end of life was outstanding. We were humbled by the level of caring support of both my mother-in-law and ourselves. We can never truly relate our deep gratitude for such a unique home in which empathy and love permeate.

I have remained friends with several of the residents and staff and continue to visit regularly, after my mother spent the last period of her life there. My mother received excellent and respectful care whilst a resident at The James Hirons Care Home and during my continued visits to the home I see the same positive attitude extended to all the current residents. Finding such a good place for our Mum was a huge relief at a difficult time in our lives and we remain grateful to James Hirons for its exceptional care.