Linden Grange

The care, love and support my mum received from the start of the care to her final hours was second to none. The compassion and empathy was amazing with all staff going above and beyond. The home has a wonderful inclusive family atmosphere and can not be faulted on any level. The support and kindness shown to us, her daughters meant a lot. Thank you.

Family always re-assured about Mum's care, always friendly and accommodating to Mum's needs. Mum always seems happy, well cared for. Room is always kept very clean and laundry is done regularly to a high standard. Staff are always on hand to answer any concerns. Always re-assured that Mum is given plenty of time with the staff for a friendly chat. Hardest thing we did as a family was to put Mum in care, but definitely right choice.

My experience of Linden Grange has only been positive from the time my husband became a resident. The staff from management through to cleaning staff are all excellent nothing is too much trouble everyone is treated with respect and residents are kept safe at all times. I can only offer my thanks to them all, I have never heard a bad word regarding this lovely care home.

My mum came to Linden Grange nearly 4 years ago after having falls at home. As she now has dementia she needs lots of care but I am satisfied that all her needs are met. The home is clean and carers are always friendly. COVID has been a testing time for everyone, but the manager has taken it in her stride and all have worked very hard to keep it out.

My Mum has been a permanent resident at Linden Grange for over a year and I am very happy with the care that she is receiving. Linden Grange is a modern environment with comfortable rooms, good food and well-organised activities. Prior to the Covid-19 pandemic, I was able to visit Mum whenever I wanted and I was always made to feel very welcome by the staff. I have been able to stay in touch with Mum this year via FaceTime or WhatsApp and I am very grateful to the staff who have facilitated this. I am sure that this year has been a very difficult one for all care homes with all the extra work involved in maintaining covid security but Linden Grange have handled it admirably and I feel secure in the knowledge that Mum is safe and happy at Linden Grange.

My father was a resident at Linden Grange care home and I can not praise all the staff and management enough. They went above and beyond for my father's care and he was treated with utmost respect and dignity and care from the day he arrived to the day he passed. I personally found the decision to place my father into a care home very difficult but I should not have worried as he was still his cheeky self until the end and that is down to the care and love he was given from day one. We could visit dad as many times a day as we needed to and we were always welcomed with open arms - until covid hit and then the staff found ways around for us to see my father by not breaking protocols and we had visits through the glass in his bedroom window. Even though we could not touch we could still laugh and talk and that gave both dad and us great comfort.

I cannot praise Linden Grange enough. My granma lived here for over 4 years and received good care, we were welcomed in at any time and nothing was too much trouble. At the end stages, the staff supported my granma and my family with dignity and respect. It's a lovely modern home with outstanding facilities and I cannot thank all the staff enough for all their care and support, I'm not sure I would have got through some of the stages of my granma's illness without them. I have experience in dementia but when it's family it's so difficult and the staff just made it a little easier. I'm eternally grateful and I'm sure my granma would be too.

My nan has lived at Linden Grange for approx 6 months now following a fractured hip and several hospital admissions whilst in her own home. Coming to terms with the fact that nan needed full-time care was traumatic for our family as she has lived in her house for many years and we didn't want her to be upset by having to move. Watching nan settle into life at Linden Grange has made the process a lot easier and she now reports she would rather stay there than go home. The building is clean, comfortable and homely and (most importantly) the staff treat nan with kindness and respect. They have lovely lounges, a hairdressers and a small kitchen area where you can make a cup of tea or sit with your loved one when you visit. I would 100% recommend Linden Grange to anyone looking for care for themselves or a loved one.

Warm, caring, clean, considerate and happy is how I describe my father's new home. He is treated with the respect and kindness that gives me comfort and reassurance that, not only his welfare is cared for, but his dignity. The home goes over and beyond in assuring a happy, friendly atmosphere is maintained. This is led from the top to the bottom, every member of the team appears to believe they are part of a family, and this means my father is also treated as their family.

Thank you, Linden Grange.

Lovely staff - very kind, caring and helpful. The home is nice and clean and has a happy environment.

The staff, led by the managers, have really tried to understand her character, history and interests (as well as fears of vulnerability for example) and used that knowledge to reassure her and engage her.