River Meadows

Really happy overall with everything

Mum enjoyed her stay, she found everything to be clean and pleasant the staff were friendly and helpful. She didn't enjoy joining the other residents in the lounge. Mum still has mental capacity and found it difficult with the amount of people with dementia. She didn't enjoy some of the things that were on the TV (Three Stooges) the TV in her room didn't work.

All staff appear to really enjoy their jobs which benefits the residents as their positivity shines through in the care that they give.

Mum is being looked after well. Staff are very good and considerate.

Every team member shows kindness and consideration about her wellbeing and safety. She has not shown any concerns about her move to River Meadows and we are extremely pleased with the overall experience. Well done to the team and manager.

Wonderful caring staff who look after Mum. We know she is happy here at River Meadows. Can't thank everyone enough for kindness and thoughtful care that they give!!

My mum loves living at River Meadows. I feel happy that she is in a safe environment, well looked after by all members of the staff from cleaners to the dedicated carers. Would highly recommend.

The home is well run, staff are very friendly.

Mum is always happy clean content Has been in River Meadow for over four years Health issues picked up quickly before they escalate The management has remained the same which I feel is unusual but am totally grateful for they lead the home and make it a very happy place All the staff are lovely It's genuinely a very nice place to spend your latter years!

We as a family are so very very pleased as to how well and how quickly mom has settled into River Meadows. The staff appear attentive to all the patients and their needs. It almost appears the patients are their own family and look after them as such.

My review of the home is good. The main facilities which I receive, e.g. food and laundry, are very good. As a care home, the general atmosphere is calm and friendly.

My dad has been at River Meadows for over a year. We have been really happy with the high standard of care and the kindness of staff. This has made the separation from Dad easier for the family knowing that he is in very safe hands. It is great that there is complete flexibility on when we can visit and when we do we are warmly welcomed and can easily approach staff with any questions.

The staff at River Meadows are excellent and very kind and understanding to all the residents. When I leave after visiting my mum, I know she’s in great hands. All staff members go above and beyond in what can be a very challenging job, Mum is always smiling. Can’t ever thank the staff enough for what they do.

It's really difficult to put into words how wonderful the team at River Meadows are. I just want to say a huge thank you to you all for giving wonderful care to my Mum and for also introducing lots of humour, kindness, patience and encouragement to her. Even though she is of a grand age you have given her so much love and encouragement and, after many weeks of therapy, she is now 'on her feet' and is also extremely happy in her new surroundings. Thank you!

My 90-year old Mum has been at River Meadows for a few weeks. The level of care she has been receiving is amazing. Nothing is too much trouble for the staff. They are all so lovely with Mum and she says herself how wonderful everyone is. Mum struggled to eat at home and wasn’t drinking enough, now she doesn’t stop eating. Her liquid intake is so much better and she’s walking more. She’s joining in with activities too, something she wouldn’t do at home. The care home is spotless. Mum has a lovely patio room and has her own pictures to make her room more homely. Knowing Mum is being looked after day and night is such a relief. I cannot praise the home enough.

I have found the home to be very good, considering the pandemic. Although I have seen him getting worse and his mental health has been affected due to the lack of visits. I find the management to be excellent and all the staff. Overall, I am very satisfied.

All staff are very helpful despite being under pressure. Mum's needs seem to be fulfilled. Any concerns have been related to me by one particular lady. The major drawback is Mum's room, which has a high window where she cannot see out of. It is wholly unsuitable despite making enquiries about other rooms. I would wish to see her moved to another room.

My nan has received exceptional care from the moment she arrived. The communication between ourselves and the staff have been brilliant, and nothing has been too much for them. Each week we have noticed an improvement in my nan's health, and we can't thank the team for their hard work.

In difficult times, it is always a good experience visiting River Meadows. My dad is well cared for even though I have not yet seen the home - only his room. I welcome the opportunity to do there and then I will see the complete range of services. So far though, all staff are friendly, knowledgeable and supportive.

After my friend left there they even called the social worker to find out how he was doing.