Bank Close House is an exclusive care home situated in a Georgian listed building which has been tastefully extended. Set in four acres of private grounds in Chesterfield, Bank Close House welcomes short and long-term residents, providing both dementia and residential care, as well as respite and day care. The friendly and experienced team carries out in-depth planning to ensure clients get the best care and quality of life from...
Bank Close House is an exclusive care home situated in a Georgian listed building which has been tastefully extended. Set in four acres of private grounds in Chesterfield, Bank Close House welcomes short and long-term residents, providing both dementia and residential care, as well as respite and day care. The friendly and experienced team carries out in-depth planning to ensure clients get the best care and quality of life from their holistic care plans.
Bedrooms at Bank Close House are comfortable and well-equipped, and residents have a choice of lounges and seating areas with comfortable and specially-designed furnishings. The modernised house has retained its family feel as care has been taken throughout the home to ensure that the 'old' and 'new' blend together harmoniously. The experienced team of cooks provide residents with delicious and nutritious home-cooked food. Special dietary requirements can be catered for.
Bank Close House focuses on personalised care for older people and is also effective in dementia care. The rear of the property offers 12 purpose-built bedrooms in former stables. Bank Close House also boasts an additional purpose built extension to offer a further 16 bedrooms which are full en-suite wet rooms and are fully furnished with excellent views of the landscaped garden.
The home is warm and homely and provides access to the secure walled rear garden.
Individuals' rights, privacy and dignity are always respected, and residents can take advantage of a comprehensive activities timetable.
Care home fees include a laundry service, nutritious home cooked food, television points in bedrooms, internet access, optician visits. Bank Close House have a designated Hairdressing salon and a visiting hairdresser.
Care home fees exclude Hairdressing and Chiropody.
The price(s) shown are provided by the care home. Contact Bank Close House for full pricing details and T&Cs.
Contact Bank Close House to confirm what's included and get a personalised quote:
Bank Close House has a Review Score of 8.8 (8.847) out of 10, based on 8 reviews in the last 2 years.
Over all time Bank Close House has 30 reviews.
If mum had any issues, I'm...
If mum had any issues, I'm certain she would say so.
From looking around last October and all the time my mum has been in, the home has had a very homely feel and is much less clinical than some of the homes we considered. We have been very happy with the care my mum has received at Bank Close and she seems very settled and happy there. The staff are...
From looking around last October and all the time my mum has been in, the home has had a very homely feel and is much less clinical than some of the homes we considered. We have been very happy with the care my mum has received at Bank Close and she seems very settled and happy there. The staff are helpful and attentive. I think they care very much about the residents they are looking after. I and my family have no concerns whatsoever.
When we were looking for respite for my Dad this was the only home that said 'No appointment needed come see us anytime' We went the same day and found the right place for my dad. The Manager and staff are fabulous they go out of there way to support residents and families. Home cooked menu all the...
When we were looking for respite for my Dad this was the only home that said 'No appointment needed come see us anytime' We went the same day and found the right place for my dad. The Manager and staff are fabulous they go out of there way to support residents and families. Home cooked menu all the time and always encouring residents to join others for meals etc.
My dad was in for 3 weeks respite and then stayed an extra few months before he sadly passed away.
Many thanks to all the staff the care was exceptional and we would definitely recommend this care home to others.
Thank you for your kind words, i will share this with the rest of the team here at Bank Close House.
What a lovely place. The managers are so helpful, thoughtful and caring, and this attitude filters down to all the staff. My mother did not have a bad word to say about the staff or the accommodation, which is high praise indeed coming from someone who could find fault in anything! All the staff...
What a lovely place. The managers are so helpful, thoughtful and caring, and this attitude filters down to all the staff. My mother did not have a bad word to say about the staff or the accommodation, which is high praise indeed coming from someone who could find fault in anything! All the staff helped make the experience of moving Mum into the home a lot less stressful than it otherwise might have been. I would recommend Bank Close House.
Thank you for your kind words. This is much appreciated by all. It was a pleasure to take care of your mum and embraced her character and for us a home this is what we strive to do and feel proud to know that your mum complimented the staff team and this is a privilege. We as a home are delighted that our ethos shown through and again many thanks and take good care!
Our whole family were so impressed by the care and attention given by ALL the staff here towards Mum. She needed respite care following a few weeks in hospital and needed some TLC. The staff and management team here at Bank Close House were totally caring, thoughtful and attentive at all times....
A huge personal thank you to everyone here and we would fully recommend Bank Close House.
Thank you for your kind words. This is very much appreciated. We as a team strive to provide top quality care with a home from home experience and we are delighted that you feel this has been achieved for your mum here at Bank Close House. We will ensure to cascade your positive feedback to the staff team and are again grateful for your kind words. Take good care!
My friend has been at this home since May 2024 as she has Alzheimer's. She was happy there but bored as they do nothing with them apart from play bingo which she can't do. They've had one live music afternoon in nearly a year despite stating different on their website. They had packed her clothes...
My friend has been at this home since May 2024 as she has Alzheimer's. She was happy there but bored as they do nothing with them apart from play bingo which she can't do. They've had one live music afternoon in nearly a year despite stating different on their website. They had packed her clothes the day I was moving her so I didn't get chance to check anything and on unpacking she's got items not hers and a lot missing. She often looked unkempt and so do some of the others. 2 residents were wandering corridors in this large house with no staff in sight and didn't know where to go I had to fetch the cook from the kitchen to assist them as no staff around. Senior staff often stood at the back door smoking so the house smells of smoke. Member of staff smells of alcohol which is a concern when giving out meds. I've also witnessed a lot of things so I would not recommend this care home at all. Avoid if you want a caring home.
Thank you for review We take all feedback very seriously if you wish to discuss your concerns, please contact the home On your friend's admission to Bank Close House. social activities were discussed, at the time You stated she didn't enjoy activities and would prefer staff's company. We have many...
Thank you for review We take all feedback very seriously if you wish to discuss your concerns, please contact the home On your friend's admission to Bank Close House. social activities were discussed, at the time You stated she didn't enjoy activities and would prefer staff's company. We have many activities that our residents enjoy. on your visits positive feedback was always given. Unfortunately, as your friend's needs changed it was agreed BCH was no longer the most suitable place. We were asked by you to pack your friends' belongings. BCH is designed for service users to mobilise freely if they wish and all care has been taken to reduce the risk of harm should they wish to mobilise freely. Bank Close House has a designated smoking area outside away from the home this is used by staff and residents. We have not had any concerns or evidenced any staff smelling of alcohol. Kind Regards, Sharon Madin (Home Manager)
Would...
Would definitely recommend Bank Close House.
Thank you so much for your Kind Words, this is much appreciated. Bank Close House strives to provide the full home from home experience and top quality care which we are glad reflects your mums and also your experience. We will ensure to cascade your feedback to the care team who will be delighted. Kind Regards!
My husband arrived at the care home at the end of September with mobility issues from a fractured hip. He also has dementia and this has been a slow ongoing process the last ten years. I had arranged a holiday for October and normally our children look after him but were not able to on this...
I can't comment on value for money as this is my first experience of long term use of a care home and I believe most care homes in the area charge the same fees. He has had short stays at another home in the past but this was some years ago when fees cost considerably less.
Staff are friendly and helpful, couldn't do enough for you. Look after my father-in-law. Excellent, nowt is too much trouble.
Staff are friendly and helpful, couldn't do enough for you. Look after my father-in-law. Excellent, nowt is too much trouble.
As residential care is a new experience for my husband and myself, I have nothing to compare Bank Close House with. However, so far, the experience is proving generally good. Most importantly, my husband is settling in well. Although the home is undergoing renovations, safety, comfort for the...
As residential care is a new experience for my husband and myself, I have nothing to compare Bank Close House with. However, so far, the experience is proving generally good. Most importantly, my husband is settling in well. Although the home is undergoing renovations, safety, comfort for the residents and cleanliness are very good. The food is also good, according to my husband who really enjoys it! Management and staff are always happy to listen to my concerns and have helped to solve them. I'm informed of any necessary changes to medication and treatment he needs. The atmosphere is friendly and informal which encourages us to visit frequently any time, apart from meal times. Overall, I'm very relieved that my husband feels happy and comfortable with the helpful and caring staff.
I visit once a week my friend's mother who has advanced dementia. The support she is receiving is excellent. The staff all appear to be in tune with the situation and with each other. Good teamwork.
I visit once a week my friend's mother who has advanced dementia. The support she is receiving is excellent. The staff all appear to be in tune with the situation and with each other. Good teamwork.
All the staff, who are very kind and helpful with lots of patience, have helped my mum settle and be comfortable at Bank Close House.
All the staff, who are very kind and helpful with lots of patience, have helped my mum settle and be comfortable at Bank Close House.
The care provided for my mother at Bank Close House has been and continues to be absolutely first-class. As soon as you enter the door, the first feeling is of the friendliness of the environment within the home. All the team show genuine care for all the residents, be they there for short-term...
The care provided for my mother at Bank Close House has been and continues to be absolutely first-class. As soon as you enter the door, the first feeling is of the friendliness of the environment within the home. All the team show genuine care for all the residents, be they there for short-term respite or permanent residents. It really does have the feel of being a family home for everyone and I wouldn’t hesitate to recommend Bank Close House to anyone who needs care or who has a loved one needing care and support.
Staff are always friendly and welcoming. They show respect and dignity to my mum, even when she is being difficult. They always show kindness and are caring towards her. Mum receives high-quality care. The setting is home-from-home and person-centred. I would recommend this home. Beautiful, old...
Staff are always friendly and welcoming. They show respect and dignity to my mum, even when she is being difficult. They always show kindness and are caring towards her. Mum receives high-quality care. The setting is home-from-home and person-centred. I would recommend this home. Beautiful, old house.
The home is very old looking due to the age of the building. I'm sure it could be brought more up-to-date. The staff are friendly and are good with the patients. am kept up to date on my friend's health by telephone if I am not able to visit him. I am overall pleased with the care he has been...
The home is very old looking due to the age of the building. I'm sure it could be brought more up-to-date. The staff are friendly and are good with the patients. am kept up to date on my friend's health by telephone if I am not able to visit him. I am overall pleased with the care he has been given.
Mum moved into Bank Close House, Hasland in August 2022 from a previous Care Home that I had concerns about. The staff at BCH seem very friendly whenever I visit and very approachable. However, although mums overall care is much improved compared to her previous placement, I do still have concerns....
Mum moved into Bank Close House, Hasland in August 2022 from a previous Care Home that I had concerns about. The staff at BCH seem very friendly whenever I visit and very approachable. However, although mums overall care is much improved compared to her previous placement, I do still have concerns. My main issue is the laundry, so many of mums clothing items went missing even though carefully labelled everything before she went into BCH. This became so repetitive that we now do all of mums laundry ourselves, despite being included in her fees. I am unsure if any stimulating activities take part at BCH either. Mum seems much happier in BCH which means a lot, but there certainly is room for improvement.
Where do I begin? Just to say how much you do for my husband, it has been a hard eighteen months for everybody. Your staff are the most professional, loving and kind people towards not just my husband but our whole family. It's been difficult for everybody. I love my husband dearly and without you...
Where do I begin? Just to say how much you do for my husband, it has been a hard eighteen months for everybody. Your staff are the most professional, loving and kind people towards not just my husband but our whole family. It's been difficult for everybody. I love my husband dearly and without you all caring for him, I would have missed out on your love and hard work. Love you all.
Thank you so much for your kind words, this means a lot to the whole staff team. Your husband was a much loved resident and a great character who kept us all on our toes, he is missed by us all. It’s been a pleasure to care for him and getting to know you and your family. We will miss your visits too but you know you are welcome to call for a coffee and a chat anytime. Thank you
My Father had a short respite stay here. Due to the level of care he received, we had no alternative but to move him to another home.
In my opinion, I feel the home is inadequate and would greatly benefit from some further staff training to ensure the best care is given to its residents in the...
My Father had a short respite stay here. Due to the level of care he received, we had no alternative but to move him to another home.
In my opinion, I feel the home is inadequate and would greatly benefit from some further staff training to ensure the best care is given to its residents in the most professional way.
I am unable to recommend this care home as it fell below my standards.
I am sorry Bank Close House was not suitable for you. Staff enjoyed caring for your father he was a lovely gentleman and they were pleased with the lovely thanks and comments from your mum after staff managed to assist him to walk again. All staff have mandatory training plus many additional...
I am sorry Bank Close House was not suitable for you. Staff enjoyed caring for your father he was a lovely gentleman and they were pleased with the lovely thanks and comments from your mum after staff managed to assist him to walk again. All staff have mandatory training plus many additional training courses, many completed annually.Again sorry your experience was not a good one.
The staff care a great deal about those under their supervision and work hard, despite the fact that they are few in number. The meals are great and nutritious. The setting of the home is fantastic, in its own grounds with large gardens and lots of trees. A very relaxing setting.
The staff care a great deal about those under their supervision and work hard, despite the fact that they are few in number. The meals are great and nutritious. The setting of the home is fantastic, in its own grounds with large gardens and lots of trees. A very relaxing setting.
Mum is always well presented and clean. The food and staff are excellent. I have no concerns about Mum's welfare.
Mum is always well presented and clean. The food and staff are excellent. I have no concerns about Mum's welfare.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
At Bank Close House in Chesterfield, a resident marked their 73rd wedding anniversary in the most heartwarming way: by spending the day with their beloved wife, brought in by their...
Bank Close House Celebrates 200 Years On 30 May 2025, Bank Close House Residential Care Home in Chesterfield marked a major milestone—200 years of history and care. Residents, families, staff,...
There are no upcoming events for Bank Close House.
There are currently no awards/recognitions posted yet for Bank Close House.
There are no accreditations posted yet for Bank Close House.
There are no Team Members posted yet.
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
There are 27 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room are some of the Facilities & Services.
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bank Close House to verify any information. View our terms and conditions. Bank Close House has an Enhanced Service -what an Enhanced Service includes.