Search...

Bank Close House

Hasland Road, Hasland, Chesterfield, Derbyshire S41 0RZ
Devonshire Care Logo
Jobs
Bank Close House logo
Bank Close House, Chesterfield
Bank Close House, Chesterfield
Bank Close House, Chesterfield

Bank Close House is an exclusive care home situated in a Georgian listed building which has been tastefully extended. Set in four acres of private grounds in Chesterfield, Bank Close House welcomes short and long-term residents, providing both dementia and residential care, as well as respite and day care. The friendly and experienced team carries out in-depth planning to ensure clients get the best care and quality of life from...  

Care Provided by Bank Close House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£900 - £1,200£900 - £1,200
Residential Dementia Care£900 - £1,200£900 - £1,200

Care home fees include a laundry service, nutritious home cooked food, television points in bedrooms, internet access, optician visits. Bank Close House have a designated Hairdressing salon and a visiting hairdresser.

Care home fees exclude Hairdressing and Chiropody.

Contact Bank Close House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Emma Gregory (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (27)
  • Single Rooms with ensuite Wet Room (16)

Visiting

  • Visitors welcome anytime. Please be respectful of the protected meal times.

Parking

  • There is ample parking within the grounds.

Bank Close House Reviews (28)

Submit a Review
8.7

Bank Close House has a Review Score of 8.7 (8.657) out of 10, based on 6 reviews in the last 2 years. Over all time Bank Close House has 28 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Bank Close House
Loading...
Showing 28 reviews matching selected criteria
Review from Joy J (Granddaughter of Resident) published on 30 August 2017 Submitted via Website
Overall Experience

My Gran was in for a week for respite. The staff were friendly, approachable, caring and nothing was too much trouble.

On arriving, they asked my Gran all about her usual routine and respected her wishes.

I had no concerns whatsoever with the care my Gran received from the staff.

Reply from Jill Cocking, Operations Manager at Bank Close House
Thank you so much for your kind words and appreciation of the staff at Bank Close House.

I will ensure this is passed onto them, I know everyone will be delighted.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Vivien W (Daughter of Resident) published on 15 June 2017 Submitted via Website
Overall Experience

Nothing fazes the staff at Bank Close House. In January 2017, my mother came from Lancashire to view the home and found herself too exhausted to return. Her choice of room was immediately made available and a walking aid provided.

All the staff are kind, patient and caring and genuinely interested in Mum and her life.

The senior staff are pro-active in their care, anticipating Mum's needs as she deteriorates.

My mother's life is coming to an end and the manager has assured me that they will do everything they can to ensure she is able to die peacefully at Bank Close House surrounded by staff who know her and care about her.

We are enormously grateful to all the staff at Bank Close House for giving Mum such tender care during the last part of her life.

Reply from Jill Cocking, Operations Manager at Bank Close House
Thank you so much for your kind words, I know without reservation that all of the staff will be delighted that they are recognised for their care, and more so that you feel so assured by how we can support your mum and yourself.

I assure you I will pass on your review and its contents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David W (Son of Resident) published on 17 May 2017 Submitted via Postal Card
Overall Experience

A calm orderly home which has given my mother the stability she needs - she suffers from dementia. Facilities and decoration need updating but the care is excellent. All of the staff who come into contact with mum are caring, considerate and thoughtful in all that they do.

Reply from Jill Cocking, Operations Manager at Bank Close House

Thank you for you kind review. The staff work very hard and I am sure they will be delighted with your review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
No Rating
Rooms
Value for Money
Review from Andrea B (Friend of Resident) published on 28 March 2017 Submitted via Postal Card
Overall Experience
The home manager is approachable and always available if you have any questions. The house is friendly and staff appear to be happy in their work. They have a cook at the house who makes delicious food, the residents enjoy meal times together in a relaxed environment.

The gardens around the house are lovely and the residents have access to a safe area at the back of the house.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine P (Daughter of Resident) published on 24 March 2017 Submitted via Postal Card
Overall Experience

Concerns re Dad's mobility were dealt with quickly. Subsequent visits from physio resulted in upgraded walking stick, raised seat (cushion). Throughout manager was always available to speak to and ensured and concerns and solutions were passed on. The home is spotless. The food is lovely, has a very homely feel about it. The activity organiser engages residents well providing a full and varied, excellent programme of activities. The staff are friendly and treat residents well. It would be really good if upgrades to toilet facilities could be made but I believe upgrade plans are being considered overall, very good.

Reply from Jill Cocking, Operations Manager at Bank Close House
Thank you so much for your review on the home, the manager and her team will be delighted with your comments, they work very hard in the home.

We are due a full upgrade and extension to the home which had been approved by the local authority and will hopefully take place summer of this 2017.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jayne H (Daughter of Resident) published on 16 March 2017 Submitted via Postal Card
Overall Experience
My mum has been a resident of Bank Close House since June 2016. I have been very satisfied with the service and care she has received during this time.

It gives me great peace of mind knowing that she is safe and treated with the utmost dignity but the genuinely caring staff.

Reply from Jill Cocking, Operations Manager at Bank Close House

Thank you for your review. I will pass this onto the staff, I know they will be delighted.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janice R (Daughter of Resident) published on 2 December 2016 Submitted via Website
Overall Experience
Exceptional care from a dedicated staff team, our family have no hesitation in recommending this wonderful Care Home.

Both my mum and uncle are in Bank Close House. So to us, this is a real family home.

Reply from Jill Cocking, Operations manager at Bank Close House

Thank You for your comments, the staff at Bank Close work very hard. I am delighted that you are happy with the care we deliver to 2 members of your family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rachael D (Granddaughter of Resident) published on 12 May 2016 Submitted via Website
Overall Experience
My Grandma was recently a resident of Bank Close Care Home in Hasland. From the moment she was admitted the staff did everything they could to make her comfortable and treat her with dignity. While she was at Bank Close my Grandma had her birthday and the staff made such a fuss of her (and every other resident who has a birthday whilst there) they did a little buffet tea and made her a cake. Every time I visited everyone there seemed well cared for and they were all treated with respect and as individuals.

Sadly my Grandma passed away while she was at Bank Close but the staff there did everything they could to ensure that she was comfortable and we were allowed to be there with her whenever we wanted. Although it was a sad time we were treated with such respect and we couldn't have wished for anything more for my Grandma. All the staff there were so kind and genuinely seem to care for the residents. I would thoroughly recommend it for anyone looking for a care home.

Reply from Morag dewar, Regional Mnager at Bank Close House
Thank you so much Rachael for you kind words.
It was a pleasure to have your Grandmother stay in our home and also meeting her lovely family.

Thank you all so much for your support and very generous donations. we have held a service users meeting and all service users would like to use your...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 April 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 08 Jul 2025

    At Bank Close House in Chesterfield, a resident marked their 73rd wedding anniversary in the most heartwarming way: by spending the day with their beloved wife, brought in by their...

  • 08 Jul 2025

    Bank Close House Celebrates 200 Years On 30 May 2025, Bank Close House Residential Care Home in Chesterfield marked a major milestone—200 years of history and care. Residents, families, staff,...

Upcoming Events

There are no upcoming events for Bank Close House.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Bank Close House.

Accreditations

There are no accreditations posted yet for Bank Close House.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bank Close House to verify any information. View our terms and conditions. Bank Close House has an Enhanced Service -more info.