






Bank Close House is an exclusive care home situated in a Georgian listed building which has been tastefully extended. Set in four acres of private grounds in Chesterfield, Bank Close House welcomes short and long-term residents, providing both dementia and residential care, as well as respite and day care. The friendly and experienced team carries out in-depth planning to ensure clients get the best care and quality of life from...
Care Provided by Bank Close House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 27 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
Care home fees include a laundry service, nutritious home cooked food, television points in bedrooms, internet access, optician visits. Bank Close House have a designated Hairdressing salon and a visiting hairdresser.
Care home fees exclude Hairdressing and Chiropody.
The price(s) shown are provided by the care home. Contact Bank Close House for full pricing details and T&Cs.
Contact Bank Close House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Devonshire Care
- Private Owned
Person in charge
- Emma Gregory (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (27)
- Single Rooms with ensuite Wet Room (16)
Visiting
- Visitors welcome anytime. Please be respectful of the protected meal times.
Parking
- There is ample parking within the grounds.
Bank Close House Reviews (28)
Bank Close House has a Review Score of 8.7 (8.657) out of 10, based on 6 reviews in the last 2 years.
Over all time Bank Close House has 28 reviews.
My Gran was in for a week for respite. The staff were friendly, approachable, caring and nothing was too much trouble.
On arriving, they asked my Gran all about her usual routine and respected her wishes.I had no concerns whatsoever with the care my Gran received from the staff.
I will ensure this is passed onto them, I know everyone will be delighted.
Nothing fazes the staff at Bank Close House. In January 2017, my mother came from Lancashire to view the home and found herself too exhausted to return. Her choice of room was immediately made available and a walking aid provided.
All the staff are kind, patient and caring and genuinely interested in Mum and her life.
The senior staff are pro-active in their care, anticipating Mum's needs as she deteriorates.
My mother's life is coming to an end and the manager has assured me that they will do everything they can to ensure she is able to die peacefully at Bank Close House surrounded by staff who know her and care about her.
We are enormously grateful to all the staff at Bank Close House for giving Mum such tender care during the last part of her life.
I assure you I will pass on your review and its contents.
A calm orderly home which has given my mother the stability she needs - she suffers from dementia. Facilities and decoration need updating but the care is excellent. All of the staff who come into contact with mum are caring, considerate and thoughtful in all that they do.
Thank you for you kind review. The staff work very hard and I am sure they will be delighted with your review.
The gardens around the house are lovely and the residents have access to a safe area at the back of the house.
Concerns re Dad's mobility were dealt with quickly. Subsequent visits from physio resulted in upgraded walking stick, raised seat (cushion). Throughout manager was always available to speak to and ensured and concerns and solutions were passed on. The home is spotless. The food is lovely, has a very homely feel about it. The activity organiser engages residents well providing a full and varied, excellent programme of activities. The staff are friendly and treat residents well. It would be really good if upgrades to toilet facilities could be made but I believe upgrade plans are being considered overall, very good.
We are due a full upgrade and extension to the home which had been approved by the local authority and will hopefully take place summer of this 2017.
It gives me great peace of mind knowing that she is safe and treated with the utmost dignity but the genuinely caring staff.
Thank you for your review. I will pass this onto the staff, I know they will be delighted.
Both my mum and uncle are in Bank Close House. So to us, this is a real family home.
Thank You for your comments, the staff at Bank Close work very hard. I am delighted that you are happy with the care we deliver to 2 members of your family.
Sadly my Grandma passed away while she was at Bank Close but the staff there did everything they could to ensure that she was comfortable and we were allowed to be there with her whenever we wanted. Although it was a sad time we were treated with such respect and we couldn't have wished for anything more for my Grandma. All the staff there were so kind and genuinely seem to care for the residents. I would thoroughly recommend it for anyone looking for a care home.
It was a pleasure to have your Grandmother stay in our home and also meeting her lovely family.
Thank you all so much for your support and very generous donations. we have held a service users meeting and all service users would like to use your...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 April 2022Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 08 Jul 2025
At Bank Close House in Chesterfield, a resident marked their 73rd wedding anniversary in the most heartwarming way: by spending the day with their beloved wife, brought in by their...
- 08 Jul 2025
Bank Close House Celebrates 200 Years On 30 May 2025, Bank Close House Residential Care Home in Chesterfield marked a major milestone—200 years of history and care. Residents, families, staff,...
There are no upcoming events for Bank Close House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Bank Close House.
Accreditations
There are no accreditations posted yet for Bank Close House.
Meet the Team (0)
There are no Team Members posted yet.
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