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Bank Close House is an exclusive care home situated in a Georgian listed building which has been tastefully extended. Set in four acres of private grounds in Chesterfield, Bank Close House welcomes short and long-term residents, providing both dementia and residential care, as well as respite and day care. The friendly and experienced team carries out in-depth planning to ensure clients get the best care and quality of life from their holistic care plans.
Bedrooms at Bank Close House are comfortable and well-equipped, and residents have a choice of lounges and seating areas with comfortable and specially-designed furnishings. The modernised house has retained its family feel as care has been taken throughout the home to ensure that the 'old' and 'new' blend together harmoniously. The experienced team of cooks provide residents with delicious and nutritious home-cooked food. Special dietary requirements can be catered for.
Bank Close House focuses on personalised care for older people and is also effective in dementia care. The rear of the property offers 12 purpose-built bedrooms in former stables. Bank Close House also boasts an additional purpose built extension to offer a further 16 bedrooms which are full en-suite wet rooms and are fully furnished with excellent views of the landscaped garden.
The home is warm and homely and provides access to the secure walled rear garden.
Individuals' rights, privacy and dignity are always respected, and residents can take advantage of a comprehensive activities timetable.
Care Provided by Bank Close House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 27 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
Care home fees include a laundry service, nutritious home cooked food, television points in bedrooms, internet access, optician visits. Bank Close House have a designated Hairdressing salon and a visiting hairdresser.
Care home fees exclude Hairdressing and Chiropody.
The price(s) shown are provided by the care home. Contact Bank Close House for full pricing details and T&Cs.
Contact Bank Close House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Devonshire Care
- Private Owned
Person in charge
- Emma Gregory (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (27)
- Single Rooms with ensuite Wet Room (16)
Visiting
- Visitors welcome anytime. Please be respectful of the protected meal times.
Parking
- There is ample parking within the grounds.
Bank Close House Reviews (30)
Bank Close House has a Review Score of 8.8 (8.847) out of 10, based on 8 reviews in the last 2 years.
Over all time Bank Close House has 30 reviews.
The level of care Mum gets from the staff is exceptional. Also, on the ball for any medical issues, Mum may have, with medication or if needing medical attention i.e. doctor, nurse etc. We are always kept informed.
The level of care Mum gets from the staff is exceptional. Also, on the ball for any medical issues, Mum may have, with medication or if needing medical attention i.e. doctor, nurse etc. We are always kept informed.
Thank you. The staff are very pleased with your lovely compliments.
Mum always said she never wanted to go into a home and was not happy...
Mum always said she never wanted to go into a home and was not happy about it, but the staff treated her so well and helped to improve her mobility again after a fall as well as making her feel valued. They all enjoyed having a joke and sharing stories with her. Mum settled in quickly and began to actually be very happy there - and I would have said that would never happen. I would often spend many hours with her there and never felt I was in their way - in fact, the exact opposite.
Yes, the building and facilities are old and a bit shabby, but quite charming and Mum preferred that to bright, shiny modern premises anyway.
Unfortunately, mum had a stroke and has moved into a nursing home. However, she says it is her aim to return to Bank Close - praise indeed!
My Gran was in for a week for respite. The staff were friendly, approachable, caring and nothing was too much trouble.
On arriving, they asked my Gran all about her usual routine and respected her wishes.I had no concerns whatsoever with the care my Gran received from the staff.
My Gran was in for a week for respite. The staff were friendly, approachable, caring and nothing was too much trouble.
On arriving, they asked my Gran all about her usual routine and respected her wishes.I had no concerns whatsoever with the care my Gran received from the staff.
I will ensure this is passed onto them, I know everyone will be delighted.
Nothing fazes the staff at Bank Close House. In January 2017, my mother came from Lancashire to view the home and found herself too exhausted to return. Her choice of room was immediately made available and a walking aid provided.
All the staff are kind, patient and caring and genuinely...
Nothing fazes the staff at Bank Close House. In January 2017, my mother came from Lancashire to view the home and found herself too exhausted to return. Her choice of room was immediately made available and a walking aid provided.
All the staff are kind, patient and caring and genuinely interested in Mum and her life.
The senior staff are pro-active in their care, anticipating Mum's needs as she deteriorates.
My mother's life is coming to an end and the manager has assured me that they will do everything they can to ensure she is able to die peacefully at Bank Close House surrounded by staff who know her and care about her.
We are enormously grateful to all the staff at Bank Close House for giving Mum such tender care during the last part of her life.
I assure you I will pass on your review and its contents.
A calm orderly home which has given my mother the stability she needs - she suffers from dementia. Facilities and decoration need updating but the care is excellent. All of the staff who come into contact with mum are caring, considerate and thoughtful in all that they do.
A calm orderly home which has given my mother the stability she needs - she suffers from dementia. Facilities and decoration need updating but the care is excellent. All of the staff who come into contact with mum are caring, considerate and thoughtful in all that they do.
Thank you for you kind review. The staff work very hard and I am sure they will be delighted with your review.
The gardens around the house...
The gardens around the house are lovely and the residents have access to a safe area at the back of the house.
Concerns re Dad's mobility were dealt with quickly. Subsequent visits from physio resulted in upgraded walking stick, raised seat (cushion). Throughout manager was always available to speak to and ensured and concerns and solutions were passed on. The home is spotless. The food is lovely, has a...
Concerns re Dad's mobility were dealt with quickly. Subsequent visits from physio resulted in upgraded walking stick, raised seat (cushion). Throughout manager was always available to speak to and ensured and concerns and solutions were passed on. The home is spotless. The food is lovely, has a very homely feel about it. The activity organiser engages residents well providing a full and varied, excellent programme of activities. The staff are friendly and treat residents well. It would be really good if upgrades to toilet facilities could be made but I believe upgrade plans are being considered overall, very good.
We are due a full upgrade and extension to the home which had been approved by the local authority and will hopefully take place summer of this 2017.
It gives me great peace of mind knowing that she is safe and treated with the utmost dignity but the genuinely caring staff.
It gives me great peace of mind knowing that she is safe and treated with the utmost dignity but the genuinely caring staff.
Thank you for your review. I will pass this onto the staff, I know they will be delighted.
Both my mum and uncle are in Bank Close House. So to us, this is a real family home.
Both my mum and uncle are in Bank Close House. So to us, this is a real family home.
Thank You for your comments, the staff at Bank Close work very hard. I am delighted that you are happy with the care we deliver to 2 members of your family.
My Grandma was recently a resident of Bank Close Care Home in Hasland. From the moment she was admitted the staff did everything they could to make her comfortable and treat her with dignity. While she was at Bank Close my Grandma had her birthday and the staff made such a fuss of her (and every...
Sadly my Grandma passed away while she was at Bank Close but the staff there did everything they could to ensure that she was comfortable and we were allowed to be there with her whenever we wanted. Although it was a sad time we were treated with such respect and we couldn't have wished for anything more for my Grandma. All the staff there were so kind and genuinely seem to care for the residents. I would thoroughly recommend it for anyone looking for a care home.
It was a pleasure to have your Grandmother stay in our home and also meeting her lovely family.
Thank you all so much for your support and very generous donations. we have held a service users meeting and all service users would like to use your...
Thank you so much Rachael for you kind words.It was a pleasure to have your Grandmother stay in our home and also meeting her lovely family.
Thank you all so much for your support and very generous donations. we have held a service users meeting and all service users would like to use your donation towards more garden furniture, we would also like to place a plaque in memory of your Grandmother on the new furniture.
kind regards from everyone at Bank Close House
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 April 2022Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 08 Jul 2025
At Bank Close House in Chesterfield, a resident marked their 73rd wedding anniversary in the most heartwarming way: by spending the day with their beloved wife, brought in by their...
- 08 Jul 2025
Bank Close House Celebrates 200 Years On 30 May 2025, Bank Close House Residential Care Home in Chesterfield marked a major milestone—200 years of history and care. Residents, families, staff,...
There are no upcoming events for Bank Close House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Bank Close House.
Accreditations
There are no accreditations posted yet for Bank Close House.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bank Close House to verify any information. View our terms and conditions. Bank Close House has an Enhanced Service -what an Enhanced Service includes.