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The Hollies

The Hamlet, South Normanton, Alfreton, Derbyshire DE55 2JA
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The Hollies, Alfreton
The Hollies, Alfreton
The Hollies, Alfreton

The Hollies provides for twenty-three clients, each with an individual apartment, all clients having needs focusing on their mental state.

All PrimeLife care services place respect at dignity at the core of their provision, combined with the benefits of homely and comfortable surroundings that enable skilled carers to promote sound health and security.

Care Provided by The Hollies

Primary Care Categories

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 23 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact The Hollies to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Samantha Tye(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2002
  • Number of floors: 1

Room Information

  • Single Rooms (23)

The Hollies Reviews (20)

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9.4

The Hollies has a Review Score of 9.4 (9.352) out of 10, based on 8 reviews in the last 2 years. Over all time The Hollies has 20 reviews.

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Review from T M (Sister of Resident) published on 13 November 2024 Submitted via Postal Card
Overall Experience

I find the manager and staff approachable. They have a regular programme of activities and trips for the residents. I feel happy that my sister is living in a safe environment and is well cared for.

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Review from Janet C (Mother of Resident) published on 1 October 2024 Submitted via Website
Overall Experience

My son has been in and out of care for over 20 years finally residing at The Hollies. I cannot thank the manager and her team enough for the care and support they have shown my son during the time he has been with them. Their patience and understanding is exemplary. I am so grateful that my son has a home where he is watched over, it gives me such peace of mind knowing he is safe after the terrible time I had trying to monitor his medication and behaviour without success. When I call to enquire about my son I am always met with both courtesy and empathy whilst discussing his mental health issues, I feel at ease talking to them. I would recommend The Hollies to anyone wanting to ensure a safe, friendly place for their family member.

Reply from Diane Smith, Director at The Hollies

Many thanks for your kind words and for taking the time to complete this review.

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Review from L W (Sister of Resident) published on 17 September 2024 Submitted via Postal Card
Overall Experience

We are grateful to the home for the exceptional care and understanding shown to my sister over the years she was at The Hollies and especially at the end of her life. The home always gives a family feel. The staff go the extra mile. We will always be grateful for all they did.

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Review from H S (Father of Resident) published on 28 August 2024 Submitted via Postal Card
Overall Experience

Have good contacts with staff who keep me well informed and are easy to talk to. Have contact with my daughter now and looking forward to seeing her more often after a few health issues on my part in the past. Couple of years. Always know she is safe at The Hollies and I will be informed on various issues that arise straight away.

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Review from S H (Sister of Resident) published on 16 August 2024 Submitted via Postal Card
Overall Experience
All the staff are excellent. They treat all their clients as individuals and fully understand their individual needs. The buildings are well kept, clean, safe and homely. A variety of activities are presented to the clients both in and off the premises.
The meals are well prepared, well balanced and offer an excellent variety.

The whole ethos is one of a happy place with excellent care, support and encouragement.

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Review from Suzanne M (Resident / Service User) published on 6 August 2024 Submitted via Postal Card
Overall Experience

The home is nicely run by staff manager and the place is kept clean and you can come and go as you please for walks out just tell them where you're going because of fire safety and it's very good.

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Review from Kerri S (Resident / Service User) published on 6 August 2024 Submitted via Postal Card
Overall Experience

Sometimes I feel too clever and usually I am a plain old intellectual. I think that this happens because it is so hectic here at times. I do understand though. I do not think that anything can change but there is hope.

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Review from Fiona P (Resident / Service User) published on 5 August 2024 Submitted via Postal Card
Overall Experience
I think the Hollies is good.
Best place I've been.
The meals are really good.
And you can have a cup of coffee whenever you want.

I think the staff are great.

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Review from Susan B (Daughter of Resident) published on 16 November 2022 Submitted via Website
Overall Experience

Absolutely can't fault the care and service they offer at the Hollies. My mum is happy, settled and well looked after. Lovely and clean with fresh meals provided every day and lots of activities for the residents.

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Review from Anne T (Resident / Service User) published on 7 October 2022 Submitted via Postal Card
Overall Experience

Lovely place. The staff are very attentive and caring. The home is very relaxing and calming.

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Review from P M (Resident / Service User) published on 28 June 2022 Submitted via Website
Overall Experience

A friendly home with caring staff. My husband and myself were made to feel welcome. A member of staff made us drinks which were welcomed after our journey to the home. A lovely home in nice surroundings.

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Review from S B (Father of Resident) published on 17 December 2020 Submitted via Postal Card
Overall Experience

I can only talk of what I see and I am told. Overall it seems a nice environment to live in.

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Review from M V (Resident / Service User) published on 14 September 2017 Submitted via Postal Card
Overall Experience

Happy to be here and the staff are very good.

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Review from D F (Brother of Resident) published on 13 July 2017 Submitted via Postal Card
Overall Experience
I find the home very pleasant, residents are well looked after and the staff are very easy going and caring.
Very helpful and polite.

Overall, a well ran home.

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Review from Angela S (Resident / Service User) published on 13 July 2017 Submitted via Postal Card
Overall Experience

I am happy living here.

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Review from Jenny P (Resident / Service User) published on 13 July 2017 Submitted via Postal Card
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Very nice and pleasant, food is lovely, staff look after everybody.

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Review from Y B (Resident / Service User) published on 13 July 2017 Submitted via Postal Card
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OK.

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Review from Joyce Y (Mother of Resident) published on 13 July 2017 Submitted via Postal Card
Overall Experience
I think because my son is a big man he needs his room cleaned more than once a week if possible.

All in all, I think you are all trying to do your best for him.

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Review from R G (Resident / Service User) published on 13 July 2017 Submitted via Postal Card
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Alright at the moment.

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Review from Linda W (Sister of Resident) published on 10 July 2017 Submitted via Postal Card
Overall Experience
The home is excellent. It is always clean and tidy, the staff are helpful and let me know if there are any problems. They are always approachable, sensitive and understanding in dealing with mental health issues.

I have confidence that my sister is safe and well cared for.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 September 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for The Hollies.

Upcoming Events

There are no upcoming events for The Hollies.

Awards / Recognitions (1)

  • 15 Feb 2016Recipient: Prime Life Ltd

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about The Hollies

What types of Care is The Hollies registered for?

Dementia, Learning Disability / Autism, Mental Health Condition, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Hollies have?

There are 23 Single Rooms.

What are the Facilities & Services at The Hollies?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is The Hollies to the centre of Alfreton?

2.1 mile(s) as the crow flies, distance by road may be significantly further.

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