
Brilliant place. Makes my grandma feel at home and cares for all of her needs.Heidi T(Granddaughter of Resident/Service User)

The team are absolutely amazing, they go above and beyondYvonne S(Niece of Resident/Service User)

Seeing how our Nana and other residents are cared for is truly heartwarming.K H(Granddaughter of Resident/Service User)

Brilliant place. Makes my grandma feel at home and cares for all of her needs.Heidi T(Granddaughter of Resident/Service User)

The team are absolutely amazing, they go above and beyondYvonne S(Niece of Resident/Service User)

Seeing how our Nana and other residents are cared for is truly heartwarming.K H(Granddaughter of Resident/Service User)

Richmond Care Home, in Shirebrook, is located within the residential area of Recreation Road. The home is conveniently located for local shops and the town centre. Set within half an acre of land, Richmond Care Home offers peaceful surroundings, with ample car parking for visitors.
The 40-bedroom home offers warm and comfortable accommodation to residential clients, including those living with dementia. Every room has its own en suite facility which includes...
Care Provided by Richmond Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Richmond Residential Care Home for full pricing details and T&Cs.
Contact Richmond Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Person in charge
- Kate Birch (Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 110
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2010
- Number of floors: 2
Room Information
- Single Rooms (40)
Visiting
- The home does not have fixed visiting hours. This is the residents home so visitors are welcome at any reasonable time
Parking
- Ample parking on site
Richmond Residential Care Home Reviews (39)
Richmond Residential Care Home has a Review Score of 9.5 (9.469) out of 10, based on 13 reviews in the last 2 years.
Over all time Richmond Residential Care Home has 39 reviews.
Katie and her amazing team are all worth their weight in gold, it's a home from home. Tash is a breath of fresh air, all beyond words. I fought for my aunty to go here and I am so glad I did. Keep up the wonderful work you all do. xxx
Thank you for your wonderful feedback. We're delighted your aunty feels at home here, and your kind words about Katie, Tash and the team mean so much. Your support truly encourages us to keep delivering the best care every day.
Overall the experience has been very good. The home gives a very good impression and all the staff have been very supportive and professional. At all times they have been very helpful and caring towards my father. I would definitely recommend Richmond to other people.
Were very grateful for your thoughtful review. Knowing that your father has been treated with care, kindness, and professionalism is exactly what we strive for every day. Thank you for your trust in us and for recommending Richmond to others.
Brilliant place. Makes my grandma feel at home and cares for all of her needs. The ladies who help care for her always know how to make her laugh and make sure that she's okay, and she always seems well looked after.
Thank you so much for your kind words. It means the world to us to hear that your grandma feels at home and truly cared for here. Our team takes great pride in creating a space filled with warmth, laughter, and genuine connection, knowing that she's happy and well looked after is the greatest...
Outstanding, staff and management are very friendly, Supportive and always a to key to help residents and family. The facilities are spotless and rooms are kept in immaculate condition, residents are treated with care & Love and compassion and treated with dignity and respect. Food is of high quality and a wide range is available to suit all needs. and dietary requirements. The property is Safely Secured. I am forever grateful for the care and support my loved one receives at Richmond.
Thank you so much for your kind words. We are truly grateful for your appreciation and are honoured to be entrusted with the care of your loved one. Our team is dedicated to providing a warm, supportive, and compassionate environment, ensuring every resident feels valued and respected. Knowing that...
Mum moved into Richmond earlier this month so has only been there a short while. Richmond care home has a homely feel and staff are very friendly and supportive they go out of their way to help in any way. The staff engage with the residents, include and encourage them in a very friendly way. Mum has Alzheimer's/dementia and has settled in better than we expected. They have met mums needs and have reassured us as a family that mum is safe and well looked after.
Thank so much for this feedback. We are very happy that mum has settled in so well. We love having her here as part of the Richmond family.
From the daughter of a resident xxx thank you so so much xxx you are so Amazing xxx.
If anyone out there is looking for care for a relative I would have no hesitation in recommending
Richmond Care Home.
Wow , thank you so much for this amazing review. All our residents and their family and friends are part of our extended Richmond family and we love looking after the residents like our own family members. This is only possible with the support of resident's families and of course our wonderful staff team lead by an equally wonderful manager.
My Husbands Uncle was a resident in Richmond Care Home for ar least two years until he passed away at the grand old age of 105 in September 2024. He was always very complimentary about the staff and the care he received which was second to none. When my wife and I visited we were always greeted with warmth from all the staff, the home has a lovely welcoming atmosphere. The manager was brilliant and always put our minds at rest when we phoned from our home in Devon to enquire how Uncle was. We have nothing but good to say about this home and would highly recommend it to anyone who has elderly family members in need of care.
Thank you very much for your review. Your husband's uncle was such a gentleman, and we all loved him very much. Your family were always so supportive of the home, and it was an honour to have had the opportunity to have look after your husband's uncle.
My Auntie's quality of life has improved 10 fold since moving here. The peace of mind that we have now knowing that she's being cared for and is safe is such a huge weight lifted.
Kate the manager of the home goes the extra mile for everyone and is very approachable if you have any concerns or queries, she's got a great team of fantastic carers, all friendly and very experienced in providing the best care for the residents.
Thank you so much for this amazing review. We are glad that you and your family are so happy with Richmond Care Home and more importantly how well your aunt is doing with the support of our great staff team.
Her everyday needs have changed throughout this time and Richmond staff have been able to meet them, so that she is always happy and well cared for. It is very reassuring to know and witness that ALL staff give a 100% .
There is a wide range of activities which family members are very welcome to join. They have family days where residents and staff families enjoy their time together. It all makes you feel as if you are one big extended family. On fancy dress days staff joined in and made sure the residents had fun happy days. Families are always welcome to have a theme buffet which really pleases my mum.
The owner of Richmond, Management and all staff are always there to support with any worries or concerns.
Thank you so much for this wonderful review. We have a great staff team lead by an equally great manager who are all dedicated to looking after all our residents whom we consider as our own extended family. The families of our residents form an integral part of our extended family and always look forward to welcoming them into our home.
This home is very suitable for anyone who is very able. Please dig deep into policy and practice if you decide this is a suitable placement. Trust your gut if you see anything that raises concerns. Report it to the home and then take it higher e.g. Safeguarding and CQC. Some lovely staff members who won't realise what is taking place here.
Thank you for your review. We take all feedback seriously and we use it as an opportunity to learn and improve our service. This matter has been looked at in detail by the local authority who have not raised any concerns. We do try our very best to care for all our residents but sometimes their...
Speaking on behalf of my Mother, I found the home to be just what was required for her. The staff were all friendly, caring, and compassionate. The standard of care was excellent. The food that I saw was portioned well and of good standard. The room quality was of a good standard and well kept and very clean. All in all very happy with the overall package.
Thank you so much for this great review. It is an honour to look after all our residents.
The home is clean and homely. I cannot think of a better place to send your loved ones.
Thank you so much for this review. We are delighted that you are so happy with the service provided by our great staff team.
Words can't describe how thankful myself and my family are for each and every one that works at Richmond. Such a wonderful place, the care and compassion we have been shown have been superior. Seeing how our Nana and other residents are cared for is truly heartwarming. It's not just a care home, it's a home and these people genuinely care about each and every one of their residents, they go above and beyond for everyone who walks through their doors. Though we are now mourning, thanks to Richmond staff the hardest time of our lives now has treasured memories. Thank you to you all, you have a warm place in our hearts forever.
Wow! Thank you so much for this feedback. We were blessed to have had the opportunity to look after your Nana and meet your family. The staff are truly our greatest asset.
What a lovely place. My auntie stayed here for a month from the beginning of July. Staff are always busy caring for residents. Residents are always doing something, i.e., knitting, making pompoms, celebrating birthdays, they even had a wedding as one resident got married, they regularly take them out for coffee and cake. Hairdressers and chiropodists come regularly. You are free to visit when you want. The place is clean and tidy. When I visited, I could go and sit in the garden with my aunt and have coffee.
Thank you so much for this feedback. The staff are really wonderful. We are blessed to have such a dedicated team led by a great manager.
Whenever we visit, she is very happy and the carers are always friendly. We know she is being looked after. She has a lovely bedroom. It is beautiful and everywhere is very clean.
Thank you so much for this wonderful review, this is much appreciated.
Mum had previously been to the Richmond for respite care several times in the last two years because of her dementia. In March this year I needed cancer surgery and follow up treatment, so she went in for longer and this has now become permanent due to her deteriorating health. We have always been very happy for Mum to stay there and all the staff are so dedicated (often under trying circumstances) and welcoming, which has been a huge weight off our minds, especially at this difficult time. Mum was finding it difficult to settle in, with being in longer this time, but the staff have been brilliant with her and very supportive with me too, which has been greatly appreciated. The activities they provide are really varied and it is lovely to see all the social media photos of the residents enjoying themselves so much, it is the happiest we have seen Mum in years!
We are so glad that your mum has settled in so well. It makes us very happy to see our residents enjoying a new lease of life.
I find Richmond to be a friendly caring environment for my parents to reside in.
My dad was a resident of the Richmond Residential Care Home for just under 6 months, following his illness, a fall and onset of dementia. During his time there, I found the care home to be very good, his room was very nice and the staff I dealt with were very friendly and the meals provided and the facilities I thought were very good. I only wish my dad had been less ill and able to appreciate more the facilities on hand.
Thank you for your feedback. This is much appreciated.
Staff do very well in trying circumstances. They were very prompt in updating us with any developments and were very knowledgeable in obtaining services, better than the doctors and social services. Some of the staff were observed to go above and beyond with their personal level of care and genuinely became attached to the patients. Dad was too ill to properly enjoy all the facilities, but I personally enjoyed the garden as did residents who used it.
Thank you so much for this feedback. We really appreciate this.
I find Richmond care home to be excellent. The staff go above and beyond to help the residents feel they are loved and cared for. The staff always give 100% looking after residents' health and well-being and the activities and entertainment they think up for them is brilliant. I would certainly recommend it to anyone needing to go in a care home.
Thank you so much for this feedback. We truly appreciate this.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 November 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Richmond Residential Care Home.
There are no upcoming events for Richmond Residential Care Home.
Awards / Recognitions (6)
- 01 Nov 2019Recipient: Richmond Residential Care Home
- 01 Nov 2019Recipient: Richmond Residential Care Home
- 17 Sep 2019Recipient: Richmond Residential Care Home
Accreditations
There are no accreditations posted yet for Richmond Residential Care Home.
Meet the Team (4)

Kate has worked in care for 30 years and has worked in management for 10 years. Her respect for her team is evident and she is extremely popular with residents and their families. Kate goes the extra mile and ensures that dignity is at the forefront of everyone’s mind.
“I always think how would my mum or dad want to be cared for,” she says, “and that’s how I approach care for residents here at Richmond.”
The dedicated team of staff at Richmond strives to deliver the highest quality of care for its residents. The team feels passionately that independence should be promoted wherever possible. They work tirelessly to give their residents the attention and care they need.

Natasha has been an activities co-ordinator for ten years. She has a boundless energy and is bursting with ideas. Natasha encourages her residents to live their lives to the fullest, leading by example and inspiring others to have fun.
The dedicated team of staff at Richmond strives to deliver the highest quality of care for its residents. The team feels passionately that independence should be promoted wherever possible. They work tirelessly to give their residents the attention and care they need.

Who are you and what is your job role?
I'm Deb and I'm the head cook here at Richmond in Shirebrook.
When did you join the Richmond team?
A long time ago, about 15 years ago now!
What is your favourite thing about your job?
I couldn't choose just one thing, I love everything about my job, especially knowing that I and my team are making sure all of our residents have full bellies. That makes my day!
What do you enjoy doing in your time away from work?
I love to spend my spare time with my friends and family.
If you could give prospective resident and their family a bit of advice for choosing a suitable home for their loved ones, what would it be?
Make sure you look around and speak to staff and other people who have connections with the home. Not forgetting to read all reviews, it's a big decision!

Who are you and what is your job role?
I'm Shelley and I'm a cook here at Richmond in Shirebrook.
When did you join the Richmond team?
A little over 5 months now.
What is your favourite thing about your job?
I love being able to do what I enjoy, cooking! Also, I've really enjoyed being able to get to know our residents.
What do you enjoy doing in your time away from work?
I spend lots of time with my family outside of work and of course cooking for them. I'm also a frequent visitor to rock gigs with my friends too!
If you could give prospective resident and their family a bit of advice for choosing a suitable home for their loved ones, what would it be?
My one piece of advice would be this, find a home with staff like ours. Staff that treat your loved ones like part of their own family.
Frequently Asked Questions about Richmond Residential Care Home
What types of Care is Richmond Residential Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Richmond Residential Care Home have?
There are 40 Single Rooms.
What are the Facilities & Services at Richmond Residential Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Richmond Residential Care Home to the centre of Mansfield?
4.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Richmond Residential Care Home to verify any information. View our terms and conditions. Richmond Residential Care Home has an Enhanced Service -more info.