114 Longmoor Lane, Sandiacre, Nottingham NG10 5JP
Longmoor Lodge Care Home is a purpose-built care home that is ideal for residential and dementia care, allowing residents to pursue a satisfying and independent lifestyle while having access to talented professionals.
Carers offer residents and their families the support they need during what many find some of the most trying times of their lives. Families are truly grateful for the personal support they receive, when faced with one of life's very difficult decisions and the team pride themselves on continuing that support to residents and their families from the moment they contact the home throughout the whole of their stay and beyond.
The approach to care is simple - look after the person and not the ailment/condition alone - Carers want to get to know their residents and their families, thus enabling them to look after the whole person and not just to concentrate on the task in hand. Staff get to know their clients, who they are, who they were and how they have come to be at the home. Carers get to know their families too and like to understand the dynamics within the family setting and how best they can support these as they build a relationship of trust. They understand that choosing a care home is not just about excellent amenities, but about a true and real understanding of relationships being nurtured, trust being built and a life being lived. Professionals believe in true, real and honest care and keep this at the heart of their approach.
The home welcomes long stay residents but also those wanting a shorter stay, perhaps for rehabilitation or convalescence or to build confidence after a fall. Has also offered respite care and support to those suffering from nervous conditions following a break in at their home.
Hill Care have are well respected in the North of England for a homely range of care accommodations that incorporate the latest sector technology and recognised good practice.
Group: Hill Care
Person in charge: Samantha Ely (Manager)
Local Authority / Social Services: Derbyshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 46 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • No Medical Intervention • Old Age • Sensory Impairment
Specialist Care Categories: Alzheimer's • Epilepsy • Hearing Impairment & Deafness • Huntington's Disease • Multiple Sclerosis • Neuropathic • Parkinson's Disease • Stroke • Visual Impairment
Admission Information: Ages 65+.
Single Rooms: 46
Rooms with ensuite WC: 43
Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Longmoor Lodge Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.7 (maximum of 10) for Longmoor Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Longmoor Lodge Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.193 for Longmoor Lodge Care Home is calculated as follows: ( (23 Excellents x 5) + (60 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 88 Ratings = 4.193
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.467 Points relating to the number of positive Reviews for Longmoor Lodge Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 9.2 positive Reviews (46 registered maximum number of service users ÷ 5). 2 Reviews ÷ 9.2 Target = 0.217
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Longmoor Lodge Care Home has a Review Score of 7.7 (7.660) from 8 Reviews
Review submitted from a Postal Card by A T (Son of Resident) on Monday 15 January 2018. Relates to January 2018.
There general standard of cleanliness is good. I find the carers very good. They look after the residents with care and respect.
How likely would you be to recommend Longmoor Lodge Care Home? Likely
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Review submitted from a Postal Card by Linda J (Daughter of Resident) on Friday 12 January 2018. Relates to June 2017.
The review for my mother was very informative regarding her care and needs. The staff are polite, friendly and very good in their positions.
They act promptly with any concerns and keep us very well updated.
How likely would you be to recommend Longmoor Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by Janet R (Niece of Resident) on Monday 4 April 2016.
New manager not sociable. Rooms kept immaculate. Cleaning staff excellent.
How likely would you be to recommend Longmoor Lodge Care Home? Don't know
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Review submitted from a Postal Card by Rita W (Resident) on Tuesday 23 February 2016. Relates to January 2016.
Could do with all seating protectors.
How likely would you be to recommend Longmoor Lodge Care Home? Likely
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Review submitted from a Postal Card by Dorothy R (Wife of Resident) on Monday 15 February 2016. Relates to February 2016.
The care that the staff provide for my husband is very good. They are very alert and are prompt to notice when something is not right and take the appropriate action, I am very happy with the service they provide and would recommend the home.
How likely would you be to recommend Longmoor Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by L K (Daughter of Resident) on Monday 15 February 2016. Relates to February 2016.
Carpets and chairs need cleaning. Also need to play games to keep them active. Overall not bad, wheelchairs need servicing and cleaning.
How likely would you be to recommend Longmoor Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by B B (Husband of Resident) on Monday 15 February 2016. Relates to February 2016.
A good well run, caring establishment.
How likely would you be to recommend Longmoor Lodge Care Home? Extremely Likely
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Review submitted from a Postal Card by A D (Son of Resident) on Monday 15 February 2016. Relates to February 2016.
My dad has been in care in Longmoor Lodge for 19 months now and has settled in well. I am involved in any decision about his care and any concerns are listened to or their concerns passed on quickly. There has been a new manager during this time and I have not noticed any detrimental changes and their appears to have been a good continuation of care.
How likely would you be to recommend Longmoor Lodge Care Home? Extremely Likely
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There are currently no Care Home Idol entrants who have performed at Longmoor Lodge Care Home