What types of Care is Wallfield House Residential Home registered for?

Older Person Care & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Wallfield House Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wallfield House Residential Home to the centre of Derby?

4.1 mile(s) as the crow flies, distance by road may be significantly further.

Wallfield House Residential Home, 87 Doles Lane, Findern, Derby, Derbyshire DE65 6BA

Review from C N (Son of Resident) published on 16 September 2024 Submitted via Postal Card • Report

Overall Experience

Mum has been a resident for a few months now. As soon as she moved in it felt like home. She's made so many new friends with the staff. She's well fed and looked after, spending so long on her own, she wishes she'd made the decision to move into Wallfield House years ago. The place does need some fresh

decoration but overall the value for money is excellent.

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Review from I B (Son-in-law of Resident) published on 21 March 2023 Submitted via Postal Card • Report

Overall Experience

Wallfield is a large airy Edwardian home in a small country town. The rooms are spacious and light. The dining room area is large enough for residents to gather together. The stairs and lift access to first-floor bedrooms which have integral toilets, showering is elsewhere. The kitchen areas are large,

and the staff very friendly and welcoming (despite our arrival at the end of the pandemic) but, in particular, very caring, so it's a fine roomy house with great caring staff.

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Review from H B (Daughter of Resident) published on 17 March 2023 Submitted via Postal Card • Report

Overall Experience

Although at times, being overstretched, the staff do their best to be friendly, helpful and available to answer any questions I may have. My dad's call alarm is always answered promptly. Wallfield's has the feel of a family home rather than a residents home. Emails are sent to inform relatives of any

changes, alerts for fee payments or pocket money as required. Attention from the local GP surgery and district nurse is good, with podiatry and hairdressing regularly available.

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Review from J R (Daughter of Resident) published on 1 March 2023 Submitted via Website • Report

Overall Experience

My mother has been a resident of Wallfield Care Home for over two years. She is very happy there. The staff are very kind and caring. As it is a small home, she gets to know the staff well, and they know her well too. The home is welcoming, clean and bright and the food is excellent. My mother now eats

very well and her tastes are catered for. She is kept well hydrated. There is a lot of attention to detail, such as china teacups and tempting food. Communication is good, staff are never too busy to answer queries and give advice. Residents are treated as individuals. Any medical needs are dealt with promptly and the community matron visits regularly. My mother is a dog lover and a therapy dog visits her once a week much to her delight. Thanks to all the staff for their care and attention to detail.

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Review from Peter B (Respite Resident) published on 16 December 2022 Submitted via Website • Report

Overall Experience

Went to this care home to recuperate after spinal problems, and I found the experience very good.
The staff were professional, well trained, but most of all caring and empathetic.
Often kitchen and housekeeping are overlooked, but in this home they are definitely part of the team and keep the house

very clean and turn out delicious well cooked fresh food.
I cannot speak too highly of Wallfield House Residential Home which is well managed and like a home from home

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Review from L J (Niece of Resident) published on 9 December 2022 Submitted via Website • Report

Overall Experience

My auntie lived here and was so well cared for, the staff are all lovely and caring. It is very homely and we were always made to feel welcome. We couldn't be happier with the care my auntie received.

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Review from J C (Daughter of Resident) published on 2 December 2019 Submitted via Postal Card • Report

Overall Experience

My mother has been a resident at Wallfield for nearly 3 years. The atmosphere is one of an extended family, with many of the staff living locally. They have always tried to be very accommodating to my mother's wishes, even when she has been very demanding. It is a testament to the quality of the food

and care she has received, that when she had pneumonia recently and given only hours to live by the hospital, that she was able to fight off the infection and return to Wallfield in a couple of weeks. It's a relief to know that she is being cared for by people who know her, in a safe environment.

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Review from Broderick S (Stepson of Resident) published on 15 August 2019 Submitted via Postal Card • Report

Overall Experience

This home is ideal for my stepfather. It is conveniently situated and is very comfortable. The owners have only been running this home for a relatively short period of time, so improvements are taking some time but ongoing.

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Review from L F (Daughter of Resident) published on 7 August 2019 Submitted via Postal Card • Report

Overall Experience

My mother has been at Wallfield House for nearly 3 years.
The staff seem to be quite caring and seem to care for my mum quite well. My mum has dementia so I suppose it is quite difficult to keep her entertained.
The building is old and really need redecorating in quite a few areas, some rooms have

been refurbished but my mum's in not one of them. Only one room for residents to sit, so sometimes can be a bit squashed and outside space is poor but overall care I think is good.

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Review from Andrew T (Son of Resident) published on 23 July 2019 Submitted via Postal Card • Report

Overall Experience

I have no complaints at all about Wallfield House. I have always found the staff very helpful and caring towards both my father and anyone who visits him there, there is always a cup of tea and a biscuit and we are greeted warmly whenever we call. I know that dad can be a bit grumpy at times but the

staff and owners go out of their way to make sure he is alright, I couldn't wish for better.

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Review from C H (Niece of Resident) published on 8 July 2019 Submitted via Postal Card • Report

Overall Experience

My aunt has lived in three care homes. This home is by far the best. She settled here very quickly and is happy here. The staff are always on hand to discuss any needs and concerns and know my aunt very well. Staff are very caring and respectful.
The food is good and the rooms are clean, bright and

comfortable. We have visited many homes over the last five years. I feel this is one of the better ones and I would thoroughly recommend this one.
We are very happy with my aunt's care and comforts. She is happy and has lived here for a year. She loved the visit from the local playgroup and enjoyed making poppies recently.

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Review from Heather M (Daughter of Resident) published on 8 July 2019 Submitted via Postal Card • Report

Overall Experience

From the outset of her time at Wallfield House, Mum was treated with respect, dignity and care from all the members of the team. Whatever she needed was provided and any issues were resolved straight away.
Her room was comfortable and homely, with her own familiar things around her.
All the team went

the extra mile to make Mum feel at home and cherished. WONDERFUL!

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Review from C T (Daughter of Resident) published on 8 July 2019 Submitted via Postal Card • Report

Overall Experience

My mother has been cared for at Wallfield House Residential Home for the past fifteen months. Mum has settled well to dependent living, she is content and has benefitted from the home from home approach and personal care and support given by both management and staff.
I and my family are always made

to feel welcome when visiting Mum and they keep me totally informed as to Mum's welfare, giving further confidence that she is safe and receiving exceptional care.

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Review from Simon C (Son of Resident) published on 8 July 2019 Submitted via Postal Card • Report

Overall Experience

My mother has been a resident for two and a half years and in all her time she has been treated with respect and dignity in a friendly, caring environment.
As my mother's condition has changed the staff have gone above and beyond our expectations to meet her more challenging needs, for which her family

are extremely grateful.

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Review from Pippa D (Daughter of Resident) published on 8 July 2019 Submitted via Postal Card • Report

Overall Experience

My mother has resided at Wallfield House for over a year. She is so happy there. she feels safe, well cared for and no longer lonely.
Her room is spacious with several pieces of her own furniture to make it feel just like home.
The staff are caring, friendly and always have time to chat. The food

is excellent with good choices.
Activities are planned every day and the residents are stimulated and encouraged to pursue their hobbies.
There are regular medical checks, access to chiropody, optician and hairdresser and visits to and from the local community.
There is always a lovely, homely welcome.

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Review from M E (Resident) assisted by family/friend published on 8 July 2019 Submitted via Postal Card • Report

Overall Experience

The kindness from the staff was wonderful, it felt like a true home. The staff were well trained and caring, who would go the extra mile to meet the needs of the residents.
The room was comfortable and meals were flexible, according to my likes and dislikes.
The team were led by an attentive and committed

individual.
I was very happy and would recommend this home.

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Review from Catherine G (Daughter of Resident) published on 8 July 2019 Submitted via Postal Card • Report

Overall Experience

Vary caring.
Lots of one to one attention.
Attentive.
Never smells.
Mum always looks well.
Staff try to hard to meet her needs.
Would like keypad entry for relatives so staff can stay with residents.
Changes to garden underway, which will help enormously on visits.
Ramped access could be better.

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Review from George S (Friend of Resident) published on 9 May 2018 Submitted via Postal Card • Report

Overall Experience

All residents seem to be happy and looked after. The person we visited was much improved since she has been living at this care home, she is now getting regular meals which is a big help and is being cared for.