Framland Residential Home

The Mansion House, 11 Faldo Drive, Melton Mowbray LE13 1RH
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8.0 16 Reviews
  • Framland Residential Home, Melton Mowbray
Framland Residential Home is a 30-room residency based in Melton Mowbray, that offers a skilled elderly care service as well as extending its expertise to look after that of mental health and dementia sufferers.

Framland is a beautiful Victorian-era building within an established residential area. The property has spacious, well-lit single bedrooms which are fully furbished, with the majority also having private en-suite facilities.

Residents have three lounges and a spacious dining room to choose from when socialising, whilst being situated close to local amenities.

Framland's staff take the concerns of occupants and that of their loved ones very seriously, looking to work with service users in order to maintain care packages that are appropriate to them.
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Care Provided by Framland Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £950

Please get in touch with our team for an individualised price based on care requirements

The price(s) shown are provided by the care home. Contact Framland Residential Home for full pricing details and T&Cs.

Contact Framland Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Framland Residential Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Charlotte Gould (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2013
  • Number of floors: 3

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (1)

Visiting

  • Guests are encouraged not to visit during meal times.

Framland Residential Home Reviews (16)

8.0

Framland Residential Home has a Review Score of 8.0 (8.031) out of 10, based on 2 reviews in the last 2 years.
Over all time Framland Residential Home has 16 reviews.

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Reviewer Connection to Framland Residential Home
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Review from Jacqueline F (Daughter of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly team, family kept informed and up to date on mum's health and wellbeing and any health concerns. Framland are quickly reactive to persons changes. Family is included in any assessment process. They adapt food/diet in line with the person's needs and preferences and offer choices.
Reply from Joanna Katz, Customer Service Liason Manager at Framland Residential HomeThank you for your lovely feedback. We're pleased you feel well informed and involved in your mum's care. It's wonderful to hear the team's responsive, person-centred approach and attention to dietary needs and choice have made a positive difference. Your kind words mean a lot to us.
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Review from Susan B (Daughter of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is really settled and happy. She enjoys the activities and joins in with multiple activities that are varied. Keeps us well informed of any concerns. The staff are approachable and friendly
Reply from Joanna Katz, Customer Service Liason Manager at Framland Residential HomeWe're so pleased to hear that your mum is settled and happy. It's wonderful to know she's enjoying the variety of activities and taking part so enthusiastically. Thank you for your kind comments about our team - we're glad you feel well informed and supported, and that our staff are approachable and friendly. Your feedback means a great deal to us.
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Review from Robert J (Friend of Resident) published on 16 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am a friend of a resident who has been in Framland for just over a year following a period in hospital and required nursing care whilst being assessed and considered capable of being independent in her own home. Sadly this was not the case and is now residing in Framland Residential Home as a permanent
resident. Whilst initially having difficulties with the council regarding assessment, Framland Care Home were excellent in the care and welfare of her and would certainly recommend them.
Reply from Claire Blank, Marketing at Framland Residential HomeThank you for taking the time to do a review and recommendation. Our staff take great pride in the care they provide so it's really valued to have positive feedback.
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Review from Robert W (Son of Resident) published on 15 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've searched for a suitable care home for my mother who has mild dementia. This home has proved to be ideal and the home did have a reassuring atmosphere when we had our first visit. We have found the staff caring and helpful.
I have no trouble getting to see my mother virtually every day.
Happy
to say mum seems settled and content which is a big plus.
Reply from Claire Blank, Marketing at Framland Residential HomeThank you for your kind feedback and for taking time to send a review. We are so glad we can help to provide the care and support your mother needs. Our staff do try to provide the best care.
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Review from Allison B (Daughter of Resident) published on 14 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been with Framland for the last 7 months after living a very active and independent life. I was worried and concerned about whether she would be able to settle here.
I don't worry anymore; the staff have done and continue to do an amazing job. Mum is very happy and I know she is safe and well
cared for.
Thank you.
Reply from Claire Blank, Marketing at Framland Residential HomeThank you for your kind comments. We take pride in the care we provide, so it's really appreciated to hear the staff are providing all the care and support your mum needs and you are reassured.
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Review from D P (Son of Resident) published on 3 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 87-year-old mother moved into Framland Residential Home as she couldn't cope at home anymore. During her life at Framland (during the pandemic) she had various health challenges and visits to the hospital. My brother and I can say all the staff were fantastic in the care and consideration of our
mother. They all took an interest in her well-being. I believe the night staff on one occasion probably saved her life when spotting a high temperature.
Reply from Claire Blank, Marketing at Framland Residential HomeThank you so much for your kind comments. Glad we were there to help at a difficult time and provide the care your mother needed. It was greatly appreciated to hear that as we take pride in our staff and the care they provide.
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Review from Davina B (Daughter of Resident) published on 11 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Framland was home to my dad David for 22 months. He was so well looked after by all the staff. Dad was always laughing with the staff and seemed genuinely contented at Framland. Can't thank them enough for their care.
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Review from Hannah S (Ex Family Member) published on 25 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall Framland is a brilliant care home. Lovely atmosphere, lovely staff, lovely food and an all-round lovely home for residents. The garden is also a lovely place for residents to be able to relax and enjoy the outdoors, when they can.
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Review from Susan J (Sister of Resident) published on 19 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Framland have been caring for my relative for over 3 years now. The exceptional manager and his great team endeavour to provide a homely and comfortable atmosphere in bright surroundings. They treat my relative as an individual, showing great patience and understanding. She has made good friends at
Framland. I live a long way away, but throughout lockdown, I have been able to contact them and send messages. Until lockdown, when we visited we were made to feel so welcome, and part of the Framland family. I really miss seeing everyone and can't thank the manager and the staff enough for their hard work. The home always seems warm and clean, and the food excellent. The chef makes brilliant birthday cakes which look tailored to the individual concerned. The staff retain a lovely sense of humour, even when things are very difficult. We really look forward to lockdown lifting and being able to thank everyone in person.
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Review from Tracey H (Daughter of Resident) published on 13 January 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Framland provided excellent care for my mother during her stay, and before she passed away. I found them to always be kind, respectful and helpful at all times. I and my family are extremely grateful for the opportunity they gave us to spend time with her during the lockdown and in her final days.
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Review from Jo G (Daughter of Resident) published on 13 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Framland have cared for my Dad for 2 years now and I am so grateful for the care he received. All of the staff are so kind and caring and we have built up a really good relationship with the home. Dad is happy and settled there and wants for nothing. We are able to call him as we can’t currently visit
and this is never a problem for the staff. We are that happy with Framland we are currently trying to move my Aunt here as well. Special thanks to the staff.
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Review from Belinda P (Daughter of Resident) published on 13 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Framland is a lovely care home. It is well managed, staff are caring, and there are very experienced long term carers working there. I feel we have a very good relationship with many members of staff. The care they give my father is fantastic. I am happy that he is safe and well cared for living there.
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Review from Y K (Respite Resident) published on 20 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the home very friendly, staff and residents alike. Very clean and the food was excellent. My room was very nice and always well cleaned.
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Review from S G (Wife of Resident) published on 11 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband went to Framland from the hospital in June of this year. He is 85 years old and suffering from dementia.
Due to his advanced condition, he is now in a different care home in Leicester.
The care he received while at Framland was caring to the extreme and both day and night staff excelled.
The care manager was kindness itself. Nothing was too much trouble. To be recommended.
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Review from Jackie K (Daughter of Resident) published on 1 February 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Not enough staff. Not good enough wages. Care of laundry could be better. I do my Mum's myself to make sure it does not get lost or ruined, possibly a laundry person.
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Review from M F (Niece of Resident) published on 19 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Framland's took care of my aunt from October 2016 at short notice following an 8-week spell in hospital. She was cared for with great kindness and competence. She had complex health needs, diabetes and advanced heart condition and dementia. I kept in touch by telephone as I live 250 miles away. She
was visited by a friend who confirmed that my aunt seemed content and settled. She enjoyed her food and stayed in her room looking out of the window into the garden, reading her books - which were hey joy. The care home kept me fully informed about her health and condition - Thank you!
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Current Review Score: 8.0 (8.031)

Overview of Review Score

The Review Score of 8.0 (8.031) out of 10 for Framland Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.583 for Framland Residential Home is calculated as follows: ( (14 Excellents x 5) + (10 Goods x 4) ) ÷ 24 Ratings = 4.583
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.448 Points relating to the number of positive Reviews for Framland Residential Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2. 2 Positive Reviews ÷ 6.2 = 0.323
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Aug 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Framland Residential Home

What types of Care is Framland Residential Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Framland Residential Home have?

There are 29 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Framland Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Framland Residential Home to the centre of Melton Mowbray?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Framland Residential Home to verify any information. View our terms and conditions. Framland Residential Home has an Enhanced Service - more info.