Scalford Court Care Home

Melton Road, Scalford, Melton Mowbray LE14 4UB
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9.5 26 Reviews
  • Scalford Court Care Home, Melton Mowbray
Scalford Court Care Home is situated in a little village Scalford and Civil parish in the Melton borough of Leicestershire.

In the 1940s, Scalford Hall was the home of Colonel Colman, of the Colman’s Mustard Company and Scalford Court was the stable block which was then later converted to Scalford Court Care Home!

The home is divided into 2 connected wings, the original wing is the Enid Pick and has a varied range of bedrooms all on the ground floor with washing facilities. There are assisted bath/wet rooms, dedicated activities lounge and full hairdressing salon. There is a secure courtyards surrounded by wide glazed corridors, communal lounges and dining room. The courtyard is widely used throughout the year, particularly in the warmer months for general gathering and socialising as well as organised activities.

Goodacre wing has bedrooms over ground and first floors, which you can access by a lift. All bedrooms have their own en-suite wet room, there are two lounge areas and a dining room overlooking the extensive secure gardens with patios.
The gardens have become popular for the Summer Fete, picnics, teas and barbeques.

Scalford Court aim to provide a high standard of care in a happy, homely environment, promoting independence and as high a quality of life as possible with the support of well trained and led care staff. Scalford Court's philosophy is based upon a belief that all Residents have the right to be treated as individuals.

In order to retain dignity, self-respect and levels of ability, all residents will be encouraged to maintain independence, to whatever degree possible, in every aspect. Residents are actively encouraged to take part in decision-making regarding their own care and the running of the Home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1080 – £1190
  • Self-Funded Residential Dementia Care: £1079 – £1200
  • RESPITE Self-Funded Residential Care: £1080 – £1230
  • RESPITE Self-Funded Residential Dementia Care: £1080 – £1230

All Fees are subject to a full assessment by the care home. This is an average minimum price and can varied depending on complexity of needs.

These prices are only a guideline, please contact Scalford Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • V & L Corporation Ltd

Person in charge

  • Lisa Thwaites (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (57)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (42)

Visiting

  • Visitors welcome, No restrictions for Visiting times.

Parking

  • Parking is available on both wings

Scalford Court Care Home Reviews (26)

9.5

Scalford Court Care Home has a Review Score of 9.5 (9.485) out of 10, based on 9 reviews in the last 2 years.
Over all time Scalford Court Care Home has 26 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Scalford Court Care Home
  • 13
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  • 1
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Total of 26, showing 1-20
Review from E S (Niece of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle received exceptional care during his stay at Scalford Court Care Home. My uncle was treated with kindness and compassion during his whole stay, alongside all of the family. The management team have all been supportive throughout this period, as well as all of the wonderful care staff. Thank
you for all of your care and support.
Reply from Lisa Thwaites, Manager at Scalford Court Care Home

Thank you so much for your kind words. It truly means a great deal to our entire team to know that your uncle and your whole family felt cared for and supported during his time with us.We are proud to provide compassionate care, and your feedback reassures us that we are fulfilling that commitment. Your appreciation will be shared with our care staff and management team, who will be touched by your message.

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Review from E W (Granddaughter of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My grandma was well looked after during her stay at Scalford Court. The staff were friendly and were excellent with my grandma, who had dementia. As a family, it was relied knowing that our relative was in good hands.
Reply from Lisa Thwaites, Manager at Scalford Court Care Home

Thank you so much for your kind and thoughtful words. We extend our heartfelt condolences to you and your family.It was an honour to care for her during her time at Scalford Court. She was a lovely lady, and our team will remember her fondly. We're grateful to have been able to support her and your family, and we're touched to know that you felt reassured by the care she received. Your feedback has been shared with the team.

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Review from Z P (Granddaughter of Resident) published on 30 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to all the staff at Scalford Court for taking such good care of my grandmother. It is comforting to know she is well looked after and happy staying there. When I speak to her she tells me about all the staff and the lovely activities they get up to during the week. She has been able to keep
a lot of her independence and the staff will go out of their way to help meet her needs. The catering is also particularly good; the food is nutritious and fresh which is reassuring for us as we were concerned about her diet before she came into the home. The home has been recently decorated, it has been lovely to see fresh colourful walls and beautiful artwork on the walls. It gives a warm, welcoming feel that I have not seen in many other homes. They have beautiful outdoor grounds which have been lovely especially in the last few weeks with the warmer weather. The rooms are well kept, clean and newly decorated. Thank you to everyone for looking after her so well! Would highly recommend!
Reply from Lisa Thwaites, Manager at Scalford Court Care Home

Thank you so much for your kind words! We're absolutely delighted to hear how happy your grandmother is and that she's enjoying life here at Scalford Court. Supporting our residents to maintain their independence and feel at home is what we strive for every day.We'll be sure to pass your lovely comments on to our team - they'll be thrilled to hear how much their care means to you and your family. Thank you again for your recommendation and ongoing support!

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Review from G S (Daughter of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank the staff at Scalford Court enough for the outstanding care they gave my late mum during her time with them. She had severe dementia, and the compassion, patience, and dignity they showed her every single day brought great comfort to our family. The team went above and beyond not just
in meeting her needs, but in making her feel safe, loved, and respected. Knowing she was in such kind and capable hands gave us peace of mind through an incredibly difficult time. We will always be deeply grateful.
Reply from Lisa Thwaites, Manager at Scalford Court Care Home

Thank you so much for your incredibly kind words. It was truly an honour and a privilege to care for your mum. She was a remarkable woman, and we consider it an honour to have cared for her.Your message means the world to our team. We always strive to provide care with compassion, dignity, and love, and knowing that we brought comfort to your family during such a difficult time is deeply moving.Please know that you and your family will always hold a place in our hearts. Sending you strength and warmest wishes.

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Review from M P (Grandson of Resident) published on 23 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot express enough gratitude for the exceptional care my gran receives at Scalford Court Care Home. From our first visit, it was clear that it is not just a facility, but a welcoming community filled with warmth and professionalism.The staff are outstanding, going above and beyond to ensure every
resident feels valued. My gran has formed wonderful relationships with her carers, who treat her with respect and compassion. Their attentiveness is reassuring, and I've seen her flourish since moving here.The environment, under new ownership, has improved greatly. It's beautifully maintained and cozy. There are many activities for residents, from arts and crafts to exercise classes.
The meals are delicious and cater to dietary needs, ensuring everyone enjoys nutritious food. Overall, Scalford Court has exceeded our expectations. Knowing my gran is in such capable hands brings us peace of mind. I wholeheartedly recommend Scalford Court to anyone seeking a loving environment for loved ones
Reply from Lisa Thwaites, Manager at Scalford Court Care Home

Thank you for your heartfelt review. We're deeply touched by your kind words about Scalford Court and our team. It's our privilege to care for your Gran and ensure she receives the best quality care.

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Review from Angela G (Daughter of Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been here a year now, the care he receives is excellent. He is treated with care and compassion, the staff are kind and friendly to dad and myself. They do lots of activities with the residents although dad chooses not to participate. My mother on law was in here too and the care she received
was also excellent right to the end.
Reply from Lisa Thwaites, Manager at Scalford Court Care Home

Thank you for your wonderful review! We're delighted to hear that your dad is well cared for and that our staff have made such a positive impression. Their dedication and kindness truly make a difference in our residents' lives. We appreciate your support and look forward to continuing to provide great care for your dad!

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Review from Judith L (Daughter of Resident) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad went to live at Scalford Court Care Home after many years of living alone and looking after himself was understandably apprehensive at first. After a short time he began to love living there.
The staff went out of their way to make Dad feel at home. They were attentive and caring, treating him
with dignity and respect right up until the end. They became his friends, as was shown during the period of his passing when so many of the staff made the time to come and say their goodbyes to him; many of whom shed tears and expressed their love for him, saying how much they were going to miss him.
This was such a comfort to us during this awful time and made us realise just how much they thought of him.
Dad was always treated with respect, dignity and was supported during his stay
It's a very difficult time for families when choosing a care home for their loved ones. But we would wholeheartedly recommend Scalford Court Care Home.
Reply from Lisa Thwaites, Manager at Scalford Court Care Home

Thank you so much for leaving us such a lovely review at, what must be, such a difficult time for you and your family. It was an honour to be able to care for your Dad and we will all miss him greatly here at Scalford Court. Please do pop in and see us when you feel up to it, we would love to see you all soon.

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Review from Trish D (Daughter of Resident) published on 4 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my mum received was excellent the care love and friendliness was the best. Not only did this apply to mum, it was extended to her family as well. The support to the family was amazing. Thank you so much to everyone you have all been brilliant.
Reply from Lisa Thwaites, Registered Manager at Scalford Court Care Home

Thank you for taking the time to review Scalford Court. We are delighted to hear how satisfied you were with our home and the care provided by our dedicated team. We were privileged to look after your mum and to support you and your family. Best wishes.

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Review from Elizabeth B (Granddaughter of Resident) published on 3 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When myself and my sister first started the process of looking for a care home for our grandma, we didn't need to do much searching. We knew Scalford Court was the best, and she would feel happy and comfortable there. We weren't wrong. When Grandma first entered the building, and was greeted by the
lovely staff and a wonderful welcoming spread, she said "this is the place for me!"
The staff have been wonderful, they are all beautiful caring individuals, and gave my grandma the best care. She suffered from dementia, and all her needs were catered for, and all members of staff made our grandma feel loved. I cannot express enough, how at home you feel at Scalford Court. The cleanliness is top-tier level, along with the professional care given. Thank you all, for looking after our grandma so well.
Reply from Saida Vaiceliuniene, Manager at Scalford Court Care Home

Thank you so much for your kind words. We count ourselves lucky to have to care for your grandma.

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Review from Julie T (Daughter of Resident) published on 18 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the management and staff at Scalford Court are so very friendly, understanding and professional. They always have their residents best interest at heart, and nothing is too much trouble. They understand the feelings and emotions of the family as well as their residents. I could not ask for a more
loving and caring home from my father to live safely in.
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Review from Chris M (Son of Resident) published on 24 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Scalford Court has provided exemplary care for my father. The staff are genuinely caring, helpful and enthusiastic. Since my father's arrival there, his health has improved and he has gained weight. The setting is very pleasant and comfortable, and the food is excellent! Managers are also on hand to
speak to and very approachable. Can’t recommend Scalford Court high enough.
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Review from Evelyn L (Daughter of Resident) published on 21 January 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am very satisfied with the care that my Mum receives at Scalford Court Care Home. The staff are as attentive as they can be, sometimes they can be stretched when busy.
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Review from G W (Daughter of Resident) published on 8 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care provided.
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Review from R H (Daughter of Resident) published on 10 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Extremely welcoming, friendly family home.
All the staff are lovely to me and I believe my dad says some are happier/better than others (some don't want to be there). Everywhere is always clean apart from on some occasions dads commode hasn't been cleaned out and subsequently, his room has smelt.
They
lose his underwear and some clothes too, but names haven't been put in. Dads room is very small!
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Review from A H (Daughter of Resident) published on 26 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall very pleased with the staff, but the main issue is waiting time when the bell is pressed (when needing the toilet).
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Review from R M (Granddaughter of Resident) published on 22 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Scalford Court have provided care for my uncle and grandfather. They ensured that my grandad kept his dignity whilst suffering with dementia. They cared for him when the family couldn't. He enjoyed the food, had a room that he was able to hang pictures. The staff became his friends. He particularly
enjoys the crafts.
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Review from John G (Son of Resident) published on 23 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Scalford Court has caring staff; they are very friendly and helpful. The staffs approach to my mother’s individual care needs are excellent and she is always treated with dignity and respect.
The food is varied, nutritious and delicious and nothing is too much trouble for the kitchen staff to meet
mothers needs.
I am really happy that my mother is in their care.
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Review from Andrea F (Daughter of Resident) published on 26 July 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care my father received in the last 2 years of his life has enabled him to see out his years in dignity with support, care and compassion. This has given me, his daughter, comfort and confidence as his health and mental capacity deteriorated. Dad was happy at Scalford court in his comfortable room
and I would gladly recommend this care home to others.
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Review from A M (Daughter of Resident) published on 16 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is very well looked after in a homely, happy and calm environment. The staff always show respect to the residents and treat them with care and a positive attitude. Both staff and management have taken the time to get to know my mum and understand her, which enables them to monitor her health
very closely and which has made her feel secure in an unfamiliar environment. As a family, we are made to feel very welcome when we visit, and any concerns or issues have been dealt with promptly.
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Review from Eric W (Husband of Resident) published on 11 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my wife became a resident (Sept 2017) I have gradually come to understand and appreciate how a care home operates within what is achievable and practical. Getting the balance right is not easy a few manage to get even close to ideal.
In my personal opinion, Scalford Court Care Home has excelled
in getting it right in each of the critical areas namely very good and approachable management, compassionate care, excellent healthy food and outstanding mixes of organised activities for the residents.
The home is staffed by lovely caring folk who interface with all the residents creating such a wonderful atmosphere of humour and intelligent help where needed. They have to sometimes cope with both physical and mental stress but from my experience are always able to generate laughter in any suitable situation.
The kitchen procedures a lovely mix of very tasty food to appeal to most appetites but the staff are hidden away in the kitchen but nevertheless are critical in the care process.
I personally believe that the activities arranged at Scalford Court are second to none and again have major positive effects on both staff and residents. The two ladies who organise these features obviously put in a lot of hard work under sometimes challenging conditions but always with wonderful humour.
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Current Review Score: 9.5 (9.485)

Overview of Review Score

The Review Score of 9.5 (9.485) out of 10 for Scalford Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.822 for Scalford Court Care Home is calculated as follows: ( (88 Excellents x 5) + (19 Goods x 4) ) ÷ 107 Ratings = 4.822
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.663 Points relating to the number of positive Reviews for Scalford Court Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8. 9 Positive Reviews ÷ 11.8 = 0.763
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Feb 2024

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (7)

Lisa

Lisa

Job Title: Registered Manager Joined: 2024

Lisa brings over 25 years of experience in Health and Social Care, beginning a career in care at the age of 16. Lisa has progressed through a variety of roles, gaining extensive frontline experience before moving into management. With the last 12 years in management roles, Lisa has extensive expertise in leading teams, improving service quality, and ensuring compliance with regulatory standards.


Holding a Degree in Palliative Care and Health and Social Care qualifications at Levels 2, 3, and 5, Lisa is passionate about delivering exceptional, person-centred care. Their Leadership approach focuses on developing staff, Promoting Best Practice, and achieving the highest standards of care for the individuals and families they support.

Max

Max

Job Title: Deputy Manager Joined: 2024

Our Deputy Manager, Max, joined the family at Scalford Court in 2024, showing a natural flair for care from the outset. Max brings a wealth of experience in supporting residents, their families, and our team. He is passionate about truly understanding each resident’s unique needs to deliver personalised care that enables them to live well.


Max started his career in care at the age of 17 and quickly progressed to roles including Senior, Team Leader, and Care Coordinator. He joined Scalford Court in 2024 as Deputy Manager.

Jessica

Jessica

Job Title: Head of Care Joined: 2015

Jess is one of our Heads of Care and plays a key role in supporting the team to ensure the smooth running of the home. She has been with Scalford Court since 2015, quickly progressing from Senior to Team Leader, and is now Head of Care. With 10 years of experience in care, Jess is passionate about providing high-quality care for our residents and is dedicated to making a positive difference in their daily lives.

Elle

Elle

Job Title: Head of Care Joined: 2020

Elle serves as one of our Heads of Care, working closely with the team to help the home run smoothly each day. She joined Scalford Court in 2020 and has grown within the team, moving from Senior to Team Leader before stepping into her current role. With seven years of experience in the care sector, Elle is committed to delivering high-quality, personalised care and is dedicated to enriching the lives of our residents.

Laila

Laila

Job Title: Administrator Manager Joined: 2025

Laila, our Administrator, joined Scalford Court in 2025. She is responsible for supporting the smooth running of the home and plays a key role in ensuring everything operates efficiently. Laila is passionate about our residents and is always ready to support families, visitors, and our team with a friendly and welcoming approach.

Linda

Linda

Job Title: Training and Compliance Officer Joined: 2024

Linda joined Scalford Court in 2024 as our Training and Compliance Officer. With over five years of experience as a trainer and 13 years in the care sector, she brings a wealth of knowledge to the role. Linda is passionate about our residents and is committed to maintaining the highest standards of quality care throughout the home.

Jade

Jade

Job Title: Activity Provider Joined: 2024

As the Lead Activity Provider at Scalford Court, I work alongside my team, Kelly and Madi. I create weekly schedules focused on physical wellbeing, mental stimulation and social engagement. I organise a variety of activities, including group exercises, creative workshops, outings and social events, all tailored to our residents’ interests and needs.


We work closely with the local community, welcoming schools, clubs and volunteers to foster a sense of belonging. Additionally, we arrange external entertainment and specialist visits to provide diverse experiences. Our goal is to create an environment where everyone feels valued and supported.

Frequently Asked Questions about Scalford Court Care Home

What types of Care is Scalford Court Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Scalford Court Care Home have?

There are 57 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Scalford Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Scalford Court Care Home to the centre of Melton Mowbray?

2.8 mile(s) as the crow flies, distance by road may be significantly further.

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