






Tavey House completed a substantial extension and renovation project in 2022 improving all facilities offered. It aims to be at the forefront in promoting independent living, whilst in a caring family environment. Care is offered for older people 55 years.
Based in Whetstone in Leicester, the home is ideal for those with both physical and mental health needs. Temporary and permanent residents are welcomed.
The home adopts modern care standards, and staff...
Care Provided by Tavey House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 18 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fees are subject to a full asessment prior to admission to the home.
The price(s) shown are provided by the care home. Contact Tavey House for full pricing details and T&Cs.
Contact Tavey House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Mars Care Services Ltd
- Private Owned
Person in charge
- Kuresh Lokat(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (18)
Tavey House Reviews (36)
Tavey House has a Review Score of 9.6 (9.562) out of 10, based on 10 reviews in the last 2 years.
Over all time Tavey House has 36 reviews.
My mum was a resident at Tavey House. She was very well looked after. They treated us with respect when she was end of life. I would recommend Tavey House to everybody. The staff and managers were really good.
Thank you for your kind words and recommendation. Mum is truly missed here.
The room was airy and newly decorated.
The transition of Mum moving here was obviously a bit worrying but the staff at Tavey House made it seamless.
The staff are very helpful and show willingness to assist but also not overbearing.
The facilities are excellent even a jacuzzi.
Tavey House offered the care we needed for Mum and we were always kept informed of any developments or any arrangements that were being made.
The management are excellent in keeping everyone safe and happy and again being well informed by phone call, email or most importantly in person when we visited Mum.
You would never starve here. The food is excellent with different choices each day.
There are activities also arranged most days.
In all Mum enjoyed being at Tavey House and formed friendships with fellow residents and staff during her time staying at Tavey House.
Excellent service and quality in my opinion.
Fully recommend.
Thank you, Dave and family, for your kind words. Mum was a pleasure to look after and is missed by all staff and residents. She will always be remembered for her lovely radiant smile and banter.
Our Mum really didn't want to live in a care home but in the end, it was inevitable. When she moved into Tavey House, we didn't know it would be for such a short amount of time as she died 3 weeks later. My sister and I could not be more pleased that we chose Tavey House, as the manager and all the staff cared beautifully for our Mum in the last days of her life. They also cared for us too and accommodated our needs whilst we spent the last few days saying goodbye. The building was always clean, tidy and airy. The lounge was peaceful and friendly. What became apparent very early on is that everyone got to know Mum very quickly and could tell me what she liked and didn't like and what her needs were. This showed us that the staff really did listen to her and made every effort to accommodate her. We know Mum could be demanding but the manager and staff made the effort to change their normal routine in order to accommodate Mum's needs. I would recommend Tavey House as having given excellent care.
Dad went into Tavey House in early 2022. In his previous home, he did not engage with staff, he had falls weekly sometimes daily and as a consequence was often bedridden and unresponsive. In the short time he has been in Tavey House, they have worked hard with dad and myself to understand his likes and dislikes, looking into his life history and experiences. Dad will now engage with the staff and careers and walks, all be it with assistance. He is happy, safe, clean and has not had any falls. I recently had a stroke and Tavey House looked after dads needs keeping me updated with his progress. On my last visit, I was amazed at how much he had improved. I left with a smile on my face and tears in my eyes (these were happy tears). I feel so lucky that Dad and Tavey House were put together to form a true second Family. I can't thank the staff enough for their care and attention. In conclusion, they are amazing and I would highly recommend them to anyone who finds themselves in need of Dementia care.
Tavey House looked after Mum for the last 16 months of her life with great care, compassion and professionalism. Any issues were dealt with swiftly and Mum was safe and well cared for. Her carers showed a genuine fondness and interest in Mum, as did the managers. During Mum's last few days, we were allowed to stay with Mum and everything was done to support Mum and our family during this heartbreaking time. We, as a family, are eternally grateful for everything Tavey House has done for Mum and us and wish the staff and owners the very best in the future. A great care home run by people who genuinely do care.
Mum moved to Tavey House a few months ago. The staff made her welcome from the word go, even checking her likes and dislikes. Tavey House was always clean and tidy. We were always made welcome when visiting. The staff always checked how our family were too, making sure we were happy with Mum's care. Mum has progressed so much while living here with support from all the team. I was kept up to date with Mum's health etc, the staff listened if I raised any concerns. I felt reassured leaving Mum in Tavey's care. Thank you all so much for everything!
Thank you so much for your review. We do aim to please!
Each time I walk away from Tavey House, I can smile knowing that my Dad is happy and cared for in his new home. I can’t thank the staff enough for their care and attention. At this time in dads life when he needs the calm, patient assurance that everything is ok, he gets it. The whole of Tavey House is amazing and I would recommend it highly to anyone who finds themselves in need of quality care. Dementia is tough enough, but they take it all in their stride. Great place.
Mum has lived at Tavey House since March 2022. The staff have been very welcoming and are very proactive in ensuring Mum has continued family involvement. The home is incredibly clean, bright and airy. The food looks delicious and there is an excellent variety. This last month has been an assessment of Mum's needs and management has been spending time, along with family, to ensure the right services are being accessed/referred to. The staff are respectful and dignified with Mum. This has been a hard decision to move Mum to a care home but the experience has been positive. The management team are very accessible and friendly. They are there to be seen which is excellent.
Mum came to live at Tavey House in March 2022. We found all the staff to be patient and attentive, not only with Mum but ourselves as this has been a difficult time for us. There are certain staff members that go above and beyond. Tavey House is light and airy, very clean, good food, and attention has been given to Mum's dietary needs as she is finding eating difficult.
Thank you, Angela, for your positive review. We really do appreciate it.
Once again the service and care provided by Tavey House, (this time at an NHS funding meeting), has been exemplary. As such, I am more than happy to provide positive feedback and high praise for the team. They show great dedication and professionalism to carry out what is a difficult and demanding job. Well done and thank you!
Thank you Peter once again for your positive comments. It is good to know our team continue to perform at a high level.
Our mum became a resident of Tavey House in late 2021, she initially was unresponsive, would not eat or engage with any staff. What a difference a few months make! She is now engaging with all staff and other residents. She is now walking with the aid of her walker, eating, laughing and more importantly, she is happy. We are kept updated with her needs and any medical conditions which arise. All the wonderful staff treat her with the utmost respect and dignity. The cleanliness at Tavey House is second to none. All meals are made fresh on-site and residents can pick from a menu of what they would like to eat at mealtimes. My brother and I cannot thank the management and caring staff enough for the wonderful care they give our mother on a daily basis. Thank you.
Thank you for your heart-warming review. We really do appreciate it.
My mum has been at Tavey House for around 18 months now. She moved in during Covid restrictions and although this meant limited access to my mum, I always felt she was safe and well cared for. It's a lovely, small, intimate home, recently extended and modernised. The staff are all welcoming when I visit and I'm kept informed of everything that's happening regarding routine appointments/health issues. Any minor issues have been resolved quickly. Most importantly, my mum is happy there; she enjoys the food and feels safe.
Thank you for your review. We really do appreciate it.
Recently put my partner into the home which has been an upsetting time but couldn’t have been made to feel any more comfortable and at ease with all the staff at Tavey care home. Settled very well. The care home is very clean, food looks great. I can see staff pay good attention to needs and are generally interested. Very friendly and caring home, couldn’t thank you all enough.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
I am happy with the level of care and accommodation at Tavey House. I feel my mother is happy there and is safe with 24-hour care. It is a nice care home with a homely feel to it. It has been extended over the past few months. The home is very well led by the manager and the care staff are excellent and attentive. The home is very good at updating family on situations as they happen in the home. Any queries can be taken up with the manager as and when they arise. There is a good level of care, good choice of food with drinks provided throughout the day. There is a very relaxed atmosphere and all the staff input a sense of cheerfulness. All residents are included in any activities that take place. During the pandemic, I felt confident that my mother has been well cared for and looked after.
It is very reassuring that he is looked after well, and I am happy with the care he is getting. Thank you to all the staff for doing such a great job in these difficult times.
It has obviously been very difficult during the pandemic and not being able to visit her. My dad is 90-years-old and used to visit her every afternoon. To ensure the continuity wasn't lost during this time, the care home manager arranged a video FaceTime between them. This has been done on a regular basis approximately 5 times per week with the manager or one of her lovely staff. This has been invaluable and a great lifeline for my mam and dad. I have also been able to see her this way and am able to telephone the care home at any time for information and updates on her welfare. She is looked after very well, cared for, safe and protected and treated with respect at all times.
Thank you for your review and kind words about how mum is being cared for with us at Tavey House. Hopefully, when things settle down with the lockdown restrictions, we will be able to resume outdoor activities and trips. We see the value in keeping in contact with loved ones, as every moment is precious. We look forward to seeing you soon.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 June 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Tavey House.
Awards / Recognitions (1)
- 30 Jun 2022Recipient: Tavey House
Meet the Team (0)
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