Tavey House

Mum was looked after so well at Tavey House. The support and care she received from the team was excellent and she has been able to continue her progress now in an assisted living environment. The Team at Tavey are very caring and they provide a lovely secure environment for the residents.

We see this as a real success story for both our mum and Tavey House.

I have a friend in Tavey House who we have known for over 20 years. Sadly she has no family. My friend and I visit her and see that she is comfortable and happy. Jean has been in Tavey House for over three years and has been very well looked after. Tavey house is very clean the rooms are second to none. The manager and staff are so caring in the way they treat our friend. We cannot fault Tavey House at all. We would recommend Tavey House for its excellent care and lovely building to live in.

As a social worker, I know I’m hard to please too!

A fantastic care home, staff are so friendly and helpful, nothing is to much trouble, my auntie is so happy and content, my auntie has settled in so well so don’t miss being in her own home one bit.

My mum was a resident at Tavey House. She was very well looked after. They treated us with respect when she was end of life. I would recommend Tavey House to everybody. The staff and managers were really good.

Fully recommend.

Our Mum really didn't want to live in a care home but in the end, it was inevitable. When she moved into Tavey House, we didn't know it would be for such a short amount of time as she died 3 weeks later. My sister and I could not be more pleased that we chose Tavey House, as the manager and all the staff cared beautifully for our Mum in the last days of her life. They also cared for us too and accommodated our needs whilst we spent the last few days saying goodbye. The building was always clean, tidy and airy. The lounge was peaceful and friendly. What became apparent very early on is that everyone got to know Mum very quickly and could tell me what she liked and didn't like and what her needs were. This showed us that the staff really did listen to her and made every effort to accommodate her. We know Mum could be demanding but the manager and staff made the effort to change their normal routine in order to accommodate Mum's needs. I would recommend Tavey House as having given excellent care.

Dad went into Tavey House in early 2022. In his previous home, he did not engage with staff, he had falls weekly sometimes daily and as a consequence was often bedridden and unresponsive. In the short time he has been in Tavey House, they have worked hard with dad and myself to understand his likes and dislikes, looking into his life history and experiences. Dad will now engage with the staff and careers and walks, all be it with assistance. He is happy, safe, clean and has not had any falls. I recently had a stroke and Tavey House looked after dads needs keeping me updated with his progress. On my last visit, I was amazed at how much he had improved. I left with a smile on my face and tears in my eyes (these were happy tears). I feel so lucky that Dad and Tavey House were put together to form a true second Family. I can't thank the staff enough for their care and attention. In conclusion, they are amazing and I would highly recommend them to anyone who finds themselves in need of Dementia care.

Tavey House looked after Mum for the last 16 months of her life with great care, compassion and professionalism. Any issues were dealt with swiftly and Mum was safe and well cared for. Her carers showed a genuine fondness and interest in Mum, as did the managers. During Mum's last few days, we were allowed to stay with Mum and everything was done to support Mum and our family during this heartbreaking time. We, as a family, are eternally grateful for everything Tavey House has done for Mum and us and wish the staff and owners the very best in the future. A great care home run by people who genuinely do care.

Mum moved to Tavey House a few months ago. The staff made her welcome from the word go, even checking her likes and dislikes. Tavey House was always clean and tidy. We were always made welcome when visiting. The staff always checked how our family were too, making sure we were happy with Mum's care. Mum has progressed so much while living here with support from all the team. I was kept up to date with Mum's health etc, the staff listened if I raised any concerns. I felt reassured leaving Mum in Tavey's care. Thank you all so much for everything!

Each time I walk away from Tavey House, I can smile knowing that my Dad is happy and cared for in his new home. I can’t thank the staff enough for their care and attention. At this time in dads life when he needs the calm, patient assurance that everything is ok, he gets it. The whole of Tavey House is amazing and I would recommend it highly to anyone who finds themselves in need of quality care. Dementia is tough enough, but they take it all in their stride. Great place.

Mum has lived at Tavey House since March 2022. The staff have been very welcoming and are very proactive in ensuring Mum has continued family involvement. The home is incredibly clean, bright and airy. The food looks delicious and there is an excellent variety. This last month has been an assessment of Mum's needs and management has been spending time, along with family, to ensure the right services are being accessed/referred to. The staff are respectful and dignified with Mum. This has been a hard decision to move Mum to a care home but the experience has been positive. The management team are very accessible and friendly. They are there to be seen which is excellent.

Mum came to live at Tavey House in March 2022. We found all the staff to be patient and attentive, not only with Mum but ourselves as this has been a difficult time for us. There are certain staff members that go above and beyond. Tavey House is light and airy, very clean, good food, and attention has been given to Mum's dietary needs as she is finding eating difficult.

Once again the service and care provided by Tavey House, (this time at an NHS funding meeting), has been exemplary. As such, I am more than happy to provide positive feedback and high praise for the team. They show great dedication and professionalism to carry out what is a difficult and demanding job. Well done and thank you!

Our mum became a resident of Tavey House in late 2021, she initially was unresponsive, would not eat or engage with any staff. What a difference a few months make! She is now engaging with all staff and other residents. She is now walking with the aid of her walker, eating, laughing and more importantly, she is happy. We are kept updated with her needs and any medical conditions which arise. All the wonderful staff treat her with the utmost respect and dignity. The cleanliness at Tavey House is second to none. All meals are made fresh on-site and residents can pick from a menu of what they would like to eat at mealtimes. My brother and I cannot thank the management and caring staff enough for the wonderful care they give our mother on a daily basis. Thank you.

My mum has been at Tavey House for around 18 months now. She moved in during Covid restrictions and although this meant limited access to my mum, I always felt she was safe and well cared for. It's a lovely, small, intimate home, recently extended and modernised. The staff are all welcoming when I visit and I'm kept informed of everything that's happening regarding routine appointments/health issues. Any minor issues have been resolved quickly. Most importantly, my mum is happy there; she enjoys the food and feels safe.

Recently put my partner into the home which has been an upsetting time but couldn’t have been made to feel any more comfortable and at ease with all the staff at Tavey care home. Settled very well. The care home is very clean, food looks great. I can see staff pay good attention to needs and are generally interested. Very friendly and caring home, couldn’t thank you all enough.

I am happy with the level of care and accommodation at Tavey House. I feel my mother is happy there and is safe with 24-hour care. It is a nice care home with a homely feel to it. It has been extended over the past few months. The home is very well led by the manager and the care staff are excellent and attentive. The home is very good at updating family on situations as they happen in the home. Any queries can be taken up with the manager as and when they arise. There is a good level of care, good choice of food with drinks provided throughout the day. There is a very relaxed atmosphere and all the staff input a sense of cheerfulness. All residents are included in any activities that take place. During the pandemic, I felt confident that my mother has been well cared for and looked after.

It is very reassuring that he is looked after well, and I am happy with the care he is getting. Thank you to all the staff for doing such a great job in these difficult times.