Tavey House

4 Grove Road, Whetstone, Leicester LE8 6LN
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9.8 31 Reviews
  • Tavey House, Leicester
Tavey House completed a substantial extension and renovation project in 2022 improving all facilities offered. It aims to be at the forefront in promoting independent living, whilst in a caring family environment. Care is offered for older people 55 years.

Based in Whetstone in Leicester, the home is ideal for those with both physical and mental health needs. Temporary and permanent residents are welcomed.

The home adopts modern care standards, and staff are well trained, caring and compassionate, treating residents with dignity and respect.

The chef prepares a healthy and delicious menu daily that caters for the preferences and any special requirements of individual residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 18 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1500
  • Self-Funded Residential Dementia Care: £1200 – £1500
  • RESPITE Self-Funded Residential Care: £1200 – £1498
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1498

All fees are subject to a full asessment prior to admission to the home.

These prices are only a guideline, please contact Tavey House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Mars Care Services Ltd

Person in charge

  • Kuresh Lokat (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • All applicants welcome
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (18)
  • Couples/Companion Rooms (0)

Tavey House Reviews (31)

9.8

Tavey House has a Review Score of 9.8 (9.823) out of 10, based on 12 reviews in the last 2 years.
Over all time Tavey House has 31 reviews.

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Review from Samantha S (Daughter of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Unfortunately my mum passed away after only a few weeks at Tavy House but I cannot speak highly enough of the service. It is a small home and has a strong family atmosphere. All staff who work there are respectful towards the tenants and clearly know them all as individuals. I had moved my mum to Tavy
house from another home and it took a lot of support and dedication from staff to help her settle. It was clear that through the compassionate approaches from staff that mum was finally able to settle down and spend her last weeks calm and relaxed having developed really strong relationships with staff. As mum' s daughter I was finally able to not worry about mum. I just wish she could have had longer living at Tavy house
Reply from Kuresh Lokat, Registered Manager at Tavey House

Thank you so much for your kind and heartfelt words during what we know is a very difficult time for you and your family. We are deeply sorry for your loss, and we feel privileged to have had the opportunity to care for your mum, even if only for a short while.It means a great deal to our team to know that she was able to find peace, comfort, and connection here at Tavey House. Creating a warm, respectful, and supportive environment is at the heart of everything we do, and knowing that both you and your mum felt safe and supported brings us a real sense of purpose.Thank you again for taking the time to share your experience. Your mum will be remembered fondly by us all.

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Review from J S (Daughter of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I love Tavey House, the staff seem to be very caring with the residents and friendly with the visitors.
My main criticism is with the rooms, they are very basic, the furniture is broken and is not very welcoming when you have just moved from your home/hospital. There is no care taken over resident's
cloths. I have purchased new clothes for my mum and they are never in her room, I found other residents' clothes in with my mum's. I don't understand why, there are only 16 residents. Also my issue is with the meals they seem to have the same meal every weekday, ie. Mon, Tue etc., there is no choice. If you don't like it tough!
I understand the cost has to go up and my mum has received lovely care in her 9 months and I hope it continues. But when they are old they just accept the same thing.
Reply from Kuresh Lokat, Registered Manager at Tavey House

Thank you for sharing your thoughts about Tavey House. We truly appreciate your kind words about the care your mum has received. It means a lot to us that you recognise the dedication and compassion of our team. We're sorry to hear that some aspects of your experience have not met expectations. For any specific issues with the room, we encourage you to bring them to our attention directly so we can address them. Your Mum's room is however one of the older rooms which is due for refurbishment this year.With laundry being a continuous operation, occasional mix-ups can happen. If this has been a recurring issue, we sincerely apologise and will review our procedures to improve this.We're always happy to discuss dietary preferences and explore alternatives where possible. We hold regular resident's meetings with discussions on food choices and our menus are designed around residents preferences.Please feel free to reach out to us directly in future, so we can work together.

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Review from John B (Husband of Resident) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When searching for care facilities for my wife, my family and I did not realise that a gem of a care home was so close to home. The staff, from management through to carers and ancillary staff are amazing. Friendly, caring, considerate and supportive both to residents and their families. 14 months ago
my wife became a resident, any concerns we may have had were dealt with sympathetically and quickly. My wife's single room is always tidy, clean, warm and well-presented. From the entrance porch and throughout, cleanliness is excellent, no unpleasant smell or clutter lying around. No hesitation in giving Tavey a 5-star rating.
Reply from Kuresh Lokat, Registered Manager at Tavey House

Thank you so much for your wonderful review! We are truly honored that you chose Tavey for your wife's care. Your kind words motivate us to continue providing the highest standard of care. If there's ever anything more we can do, please don't hesitate to reach out. Thank you again for your trust and for the 5-star rating!

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Review from A L (Son of Resident) published on 28 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been at Tavey House for a few months now since leaving hospital following a fall and broken hip. I and family members had looked around for care homes earlier in the year and of those that we visited, Tavey was the best. We felt welcomed and the house seemed calm, quiet, well laid out, fantastically
clean and bright and had a pleasant smell. Dad was eased into residence by the staff when a room became available and they took extra care to welcome him as he'd lost his hearing aids and glasses during the move. I and the family have visited many times since Dad moved in and we can honestly say he seems settled there. We visit whenever we want, are often offered tea and biscuits and can meet with Dad in the lounge or retire to his room for more privacy. He's been putting on weight (that he lost at hospital) and they have worked with the GP to optimise his medications. The staff are personable, caring and work hard. Would not choose anywhere else for Dad.
Reply from Joanna Lokat, Physiotherapist at Tavey House

Thank you for your kind words, it is a pleasure to have Dad here in our care.

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Review from Terry R (Son of Resident) published on 20 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum spent her last nine days of her life in Tavey house. My brother and I are so grateful for all the staff's care and dedication to looking after Mum in her last few days. Her room was spotlessly clean and bright. We spent many days looking for a suitable home for Mum, so when we found Tavey House,
it was such a relief. They set the bar well above the rest. Thanks again to all the staff with a special thank you to one particular lady.
Reply from Kuresh Lokat, Director at Tavey House

Thank you for your kind words and positive comments. It was our pleasure to have Mum with us in her last days, and I am pleased that my team met with your expectations.

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Review from J H (Daughter of Resident) published on 24 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum became a resident of Tavey House in February 2024 after a fall and a chest infection. From the moment me and my dad visited Tavey House and met the staff we knew it was the right place for Mum. Everyone is so friendly and you feel a sense of calm when you enter the home. Mum was welcomed with
open arms when she first arrived and everyone took time to get to know her which helped her settle in much quicker than we anticipated. The family enjoys visiting Mum as we know she is in a safe and secure environment where she is looked after well and is treated with the utmost respect and dignity. Mum is now slowly gaining weight and her mobility is getting better day by day, she has also started to take part in some of the activities which is a success story in itself! A huge thank you to all the staff and management. I would highly recommend Tavey House.
Reply from Joanna Lokat, Physiotherapist at Tavey House

Thank you for taking the time to leave us a review at Tavey House. We are happy to hear about your positive experience and highly recommend us.

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Review from F K (Daughter of Resident) published on 22 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been at Tavey House for about 9 months, having been unable to live at home any longer due to his dementia. We had such a good feel about Tavey House from the time we initially looked around and we haven’t been disappointed. The staff are incredible - from my Dad's key workers who take so
much time to get to know him, to management who keep things running smoothly and are always available to discuss any concerns. It’s been hard for my Dad to settle, but the staff are constantly thinking about how to make my dad feel secure and they are so inclusive of family and friends. It is such a relief to know my Dad is so well cared for. Of course I would rather Dad could be independent at home, but I know that he is safe and secure and in the best place possible for him. I am so grateful that we found Tavey House and cannot thank them enough.
Reply from Joanna Lokat, Physiotherapist at Tavey House

Thank you for taking the time to leave us your review. We are always looking to provide the best care possible, so it is lovely to hear your thoughts. It's a pleasure to have Dad with us.

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Review from R P (Wife of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident in this home for just over 5 months. I have visited him daily and have been able to observe, firsthand, the very high standards they keep. Everyone is so friendly - managers, carers, cooks, and cleaners - and all residents are treated with great kindness and dignity.
Reply from Kuresh Lokat, Registered Manager at Tavey House

Thank you for taking the time to leave a review on our service accompanied by the kind comments.

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Review from Faye B (Daughter of Resident) published on 16 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Tavey House is a very special place and not like a ‘normal’ care home, the managers and staff know all residents and their families as individuals and their own interests, they care so much and nothing is too much trouble. The activities co-ordinator is an added bonus and the activities and family days
are lovely to be able to spend time with my dad. Tavey House is excellent in communicating to families when there is a need and is always keeping you informed of any updates even if minor. The staff are always smiling and care for the residents with love and compassion and have a greater knowledge of dementia and how that presents for different individuals, I would highly recommend this care home for any loved one that suffers with dementia and in need of 24-hour care.
Reply from Joanna Lokat, Physiotherapist at Tavey House

Thank you for taking the time to leave a lovely review for Tavey House. We are pleased that you value and enjoy the activities organised for residents and families. Thank you.

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Review from Sue N (Daughter of Resident) published on 22 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Tavey House was the perfect choice from the first phone call to viewing and discussion with management. It felt so right, such a lovely, warm, friendly, calm, homely environment.
Ticked all the boxes I was looking for my mum.
My mum settled in very well, her room was comfortable, light, bright, spotlessly
clean and provided all facilities she required. Mum found the staff and management wonderful, kind, thoughtful, respectful, willing to do whatever was needed. Tavey House soon became Mum's home.
This gave us great comfort, as we had lost Dad a matter of weeks before. It was a very difficult time for Mum and our family. The support we all received from staff and management was excellent.
Mum had dementia and required 24/7 care and after 71 years of married life together, it took its toll.
The care my mum has received is faultless in everything they did and gave her.
The team of management and staff are dedicated to delivering the care of excellence.
Tavey House recommendation, yes, 100+%.
Reply from Kuresh Lokat, Director at Tavey House

Thank you so much for taking the time to share your positive feedback. Our dedicated team works hard to create a welcoming and supportive environment for all residents and it's truly rewarding to see that reflected in your feedback. Your words inspire and motivate us to continue delivering the highest standard of care.

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Review from A B (Daughter of Resident) published on 19 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was looked after so well at Tavey House. The support and care she received from the team was excellent and she has been able to continue her progress now in an assisted living environment. The Team at Tavey are very caring and they provide a lovely secure environment for the residents.
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Review from Fay H (Daughter of Resident) published on 28 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We would like to say a huge thank you to the staff and management at Tavey House who have looked after our mum who had 3 hip operations in quick succession.
We have been delighted with the care and attention that our mum has received from the staff and management at Tavey House.
Mum was living independently
at home when she fell and broke her hip. She had to have 3 hip operations to put things right. Whilst in hospital she lost all confidence in herself and the NHS.
When Mum arrived at Tavey House she had low self-esteem, wasn't eating, and was a fraction of the person she was prior to her fall. However, she settled quickly and due to the care and dedication of the staff at Tavey House Mum regained her confidence, is eating well, sleeping better, and getting back to her former self.
As a result of this she is now able to leave the dedicated care environment of Tavey House and move into 'assisted living' accommodation.
We see this as a real success story for both our mum and Tavey House.
Reply from Kuresh Lokat, Registered Manager at Tavey House

Thank you for taking the time to share your positive experience with us. Your review not only brightened our day but also serves as a source of motivation for our entire team. It is through feedback like yours that we can continue to improve and create a warm and loving environment for all those entrusted in our care.

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Review from Pauline T (Friend of Resident) published on 20 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have a friend in Tavey House who we have known for over 20 years. Sadly she has no family. My friend and I visit her and see that she is comfortable and happy. Jean has been in Tavey House for over three years and has been very well looked after. Tavey house is very clean the rooms are second to
none. The manager and staff are so caring in the way they treat our friend. We cannot fault Tavey House at all. We would recommend Tavey House for its excellent care and lovely building to live in.
Reply from Kuresh Lokat, Director at Tavey House

Thank you for taking the time to leave such a positive review. We are fortunate to have a dedicated and compassionate team who genuinely cares about the well-being of our residents. They work tirelessly to ensure that each individual receives the attention, care and support they deserve.

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Review from Anita G (Daughter of Resident) published on 19 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents wanted to avoid care homes at all costs; however, things happen and within four months, Dad was at Tavey. Mum had a stroke and was then discharged to Tavey for assessment before she could return home. Sadly she died at Tavey after a lovely day with my Dad.
The staff, throughout, have been
responsive, kind, and understanding. My Dad would, of course, prefer to be left to his own devices, and of course, I wish he was at home... however, he has gained weight, and his medication is doing what it needs to because he’s taking it. He looks healthy, nourished and clean.. prompted to have showers etc. He looks relaxed and happy when he returns after trips out.
it has been a massive challenge and change in honesty, and I’m sad we have gone against what we know he really wants. That said, Tavey has been the best, and if he needs to be safe somewhere, this is the perfect place. We’re looking forward to him going out on the planned trips, which he’ll love.
As a social worker, I know I’m hard to please too!
Reply from Kuresh Lokat, Director at Tavey House

Thank you so much for taking the time to leave such a positive review for our care home! We greatly appreciate your kind words and feedback. Providing exceptional care and creating a comfortable and welcoming environment for our residents is our top priority, and it warms our hearts to know that we were able to meet your expectations.

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Review from M N (Nephew of Resident) published on 14 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A fantastic care home, staff are so friendly and helpful, nothing is to much trouble, my auntie is so happy and content, my auntie has settled in so well so don’t miss being in her own home one bit.
Reply from Joanna Lokat, Physiotherapist at Tavey House

Thank you for your review. Your auntie has settled in well at Tavey House and it is a pleasure to have her in our care.

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Review from Sandra E (Daughter of Resident) published on 11 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident at Tavey House. She was very well looked after. They treated us with respect when she was end of life. I would recommend Tavey House to everybody. The staff and managers were really good.
Reply from Joanna Lokat, Physiotherapist at Tavey House

Thank you for your kind words and recommendation. Mum is truly missed here.

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Review from Dave H (Son of Resident) published on 6 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum had to go into care in her 90s and we chose Tavey House for Mum to reside here.
The room was airy and newly decorated.
The transition of Mum moving here was obviously a bit worrying but the staff at Tavey House made it seamless.
The staff are very helpful and show willingness to assist but
also not overbearing.
The facilities are excellent even a jacuzzi.
Tavey House offered the care we needed for Mum and we were always kept informed of any developments or any arrangements that were being made.
The management are excellent in keeping everyone safe and happy and again being well informed by phone call, email or most importantly in person when we visited Mum.
You would never starve here. The food is excellent with different choices each day.
There are activities also arranged most days.
In all Mum enjoyed being at Tavey House and formed friendships with fellow residents and staff during her time staying at Tavey House.
Excellent service and quality in my opinion.
Fully recommend.
Reply from Joanna Lokat, Physiotherapist at Tavey House

Thank you, Dave and family, for your kind words. Mum was a pleasure to look after and is missed by all staff and residents. She will always be remembered for her lovely radiant smile and banter.

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Review from GILLIAN G (Daughter of Resident) published on 22 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum really didn't want to live in a care home but in the end, it was inevitable. When she moved into Tavey House, we didn't know it would be for such a short amount of time as she died 3 weeks later. My sister and I could not be more pleased that we chose Tavey House, as the manager and all the
staff cared beautifully for our Mum in the last days of her life. They also cared for us too and accommodated our needs whilst we spent the last few days saying goodbye. The building was always clean, tidy and airy. The lounge was peaceful and friendly. What became apparent very early on is that everyone got to know Mum very quickly and could tell me what she liked and didn't like and what her needs were. This showed us that the staff really did listen to her and made every effort to accommodate her. We know Mum could be demanding but the manager and staff made the effort to change their normal routine in order to accommodate Mum's needs. I would recommend Tavey House as having given excellent care.
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Review from Martin W (Son of Resident) published on 22 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad went into Tavey House in early 2022. In his previous home, he did not engage with staff, he had falls weekly sometimes daily and as a consequence was often bedridden and unresponsive. In the short time he has been in Tavey House, they have worked hard with dad and myself to understand his likes
and dislikes, looking into his life history and experiences. Dad will now engage with the staff and careers and walks, all be it with assistance. He is happy, safe, clean and has not had any falls. I recently had a stroke and Tavey House looked after dads needs keeping me updated with his progress. On my last visit, I was amazed at how much he had improved. I left with a smile on my face and tears in my eyes (these were happy tears). I feel so lucky that Dad and Tavey House were put together to form a true second Family. I can't thank the staff enough for their care and attention. In conclusion, they are amazing and I would highly recommend them to anyone who finds themselves in need of Dementia care.
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Review from Dawn B (Daughter of Resident) published on 7 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Tavey House looked after Mum for the last 16 months of her life with great care, compassion and professionalism. Any issues were dealt with swiftly and Mum was safe and well cared for. Her carers showed a genuine fondness and interest in Mum, as did the managers. During Mum's last few days, we were
allowed to stay with Mum and everything was done to support Mum and our family during this heartbreaking time. We, as a family, are eternally grateful for everything Tavey House has done for Mum and us and wish the staff and owners the very best in the future. A great care home run by people who genuinely do care.
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Current Review Score: 9.8 (9.823)

Overview of Review Score

The Review Score of 9.8 (9.823) out of 10 for Tavey House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.823 for Tavey House is calculated as follows: ( (123 Excellents x 5) + (12 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 141 Ratings = 4.823
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Tavey House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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Frequently Asked Questions about Tavey House

What types of Care is Tavey House registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Tavey House have?

There are 18 Single Rooms.

What are the Facilities & Services at Tavey House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens & Residents Internet Access are some of the Facilities & Services.

How far is Tavey House to the centre of Leicester?

4.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tavey House to verify any information. View our terms and conditions. Tavey House has an Enhanced Service - more info.