White Acres Care Centre

15 Leicester Road, Shepshed, Loughborough LE12 9DF

White Acres Care Centre, Loughborough, Leicestershire
White Acres Care Centre, Loughborough, Leicestershire
White Acres Care Centre, Loughborough, Leicestershire

White Acres Care Centre is a twelve-bed residential unit providing social care packages to clients with learning disabilities.

All PrimeLife care services place respect at dignity at the core of their provision, combined with the benefits of homely and comfortable surroundings that enable skilled carers to promote sound health and security.

Group: Prime Life Ltd

Person in charge: Angela Mee (Manager)

Local Authority / Social Services: Leicestershire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 12 Service Users

Registered Care Categories*: Learning Disability • Younger Adults

Admission Information: Ages 18+.

Single Rooms: 12

Rooms with ensuite WC: 5

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on White Acres Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 05 Jan 2018

Single room with full en-suite bathroom

Reviews

9.8 White Acres Care Centre has a Review Score of 9.8 (9.764)

The Review Score of 9.8 (maximum of 10) for White Acres Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for White Acres Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.764 for White Acres Care Centre is calculated as follows: ( (43 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 55 Ratings = 4.764

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for White Acres Care Centre is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 2.4 positive Reviews (12 registered maximum number of service users ÷ 5). 5 Reviews ÷ 2.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend White Acres Care Centre?

  • Extremely LIKELY
    4
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to White Acres Care Centre

  • Brother of Resident/Service User
    2
  • Sister of Resident/Service User
    2
  • Friend of Resident/Service User
    1

I have been involved with White Acres Care Home for 12 years. The present management is excellent, every resident is cared for to their own special needs, a happy home where residents look out for one another. I cannot fault the care given to my brother.

How likely would you be to recommend White Acres Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My brother has been a resident for approximately 10 years and the level of care is excellent.

How likely would you be to recommend White Acres Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brother has lived at White Acres for several years and I have nothing but praise for the staff here. He has had various problems concerning his general state of health and his inability to communicate, but the White Acres staff have all shown him great sympathy, patience and gentle care, much to his benefit throughout. Also, they have been prompt to call in professional medical attention on several occasions. I have total confidence in the competence and dedication of the staff and I give top marks to White Acres.

How likely would you be to recommend White Acres Care Centre? Likely

Average Rating: 

 4.5 out of 5

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Safety / Security: Good

Rooms: Good

As soon as you enter the large day room you are aware of a warm, friendly and happy atmosphere. Everyone I know who has visited has been struck by this. My brother confirms that he is happy there. The relations between staff and residents are obviously very good and it is easy for residents to raise any points they wish.
The activities available are well suited to the needs of the residents, who all have learning difficulties.
I often ask my brother what he thinks of the food and he always replies that it is very good and he enjoys it.
Any health problems he has had from time to time have been quickly and competently dealt with.
All in all it is a pleasure to visit White Acres.

How likely would you be to recommend White Acres Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been involved with White Acres for about 5 years. One of the residents is a friend whom I used to work with before I retired. We have a day out together once a month so I visit White Acres then and on open days. White Acres is a friendly, welcoming place. The staff are good people, kind, approachable. The residents are happy, relaxed. The meals are varied and good. The atmosphere in the home is excellent.

How likely would you be to recommend White Acres Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

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Awards / Recognitions

February 2016

Top 20 Large Care Home Groups 2016

Recipient: Prime Life Ltd

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at White Acres Care Centre