






The Chestnuts is a characterful and distinctive residential home on London Road in Coalville, occupying a handsome Edwardian property dating from around 1900. Set over two floors, the home combines genuinely warm and homely surroundings with comfortable, well-maintained modern facilities - a balance that residents and families consistently remark upon. To the rear, a spacious landscaped garden with a decked seating area and raised flower beds provides a lovely and...
The Chestnuts is a characterful and distinctive residential home on London Road in Coalville, occupying a handsome Edwardian property dating from around 1900. Set over two floors, the home combines genuinely warm and homely surroundings with comfortable, well-maintained modern facilities - a balance that residents and families consistently remark upon. To the rear, a spacious landscaped garden with a decked seating area and raised flower beds provides a lovely and well-used outdoor space throughout the year. The Chestnuts has been part of the Oak Tree Care Group since 2009.
Coalville is a market town with a proud industrial heritage rooted in coal mining - the town's name itself reflects its origins as the coal industry began to shape the area in the early 1830s. The town centre is just a short walk away, with easy access to local shops, amenities and community life.
The Chestnuts is a specialist home, providing residential care for up to 14 younger adults aged 18 to 65 with learning disabilities and autism - including those with Asperger syndrome and Fragile X - as well as individuals with mental health needs, physical disabilities and sensory impairment. Its small size is one of its most important qualities; every resident is truly known here, and the team builds the kind of close, trusting relationships that make a real difference to people's lives. A large domestic-style kitchen gives residents the opportunity to develop and maintain their independence in a safe and supported environment. The home also offers four self-contained one-bedroom flats with kitchenettes for residents who are ready to take meaningful steps towards greater independent living. It is a small home with a very great deal of heart.
Care Provided by The Chestnuts
Primary Care Categories
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 14 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact The Chestnuts to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Oak Tree Care Group
- Private Owned
Person in charge
- Lisa Borley (Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages from 18 to 65
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (14)
- Single Rooms with ensuite Wet Room (5)
Visiting
- Visiting is at your convenience here at The Chestnuts, the team welcome visitors at anytime without restrictions.
Parking
- Unfortunately parking is limited at The Chestnuts, there is minimal Parking spaces onsite, alternative free limited parking is available outside the home on the road and then alternatively close to the home.
The Chestnuts Reviews (8)
Over all time The Chestnuts has 8 reviews.
Brother has been cared for very well and all his needs met. He is very happy living there with friends, The staff are very good.
Brother has been cared for very well and all his needs met. He is very happy living there with friends, The staff are very good.
His social skills have flourished. He is very happy and content. The Chestnuts have kept us as family very informed and included.
His social skills have flourished. He is very happy and content. The Chestnuts have kept us as family very informed and included.
Our brother is always well looked after, clean and as comfortable as possible.
We are kept informed of his well-being and any problems and needs. We can phone anytime...
Our brother is always well looked after, clean and as comfortable as possible.
We are kept informed of his well-being and any problems and needs. We can phone anytime for an update on how he is, which is measuring for all of us. We have full confidence in everyone at The Chestnuts.
The staff have made The Chestnuts. Feel likes a home for all who live there we feel that our brother is in very safe place.
The staff have made The Chestnuts. Feel likes a home for all who live there we feel that our brother is in very safe place.
Management is excellent and always have time for a chat and to explain things. A great help during the whole moving in period.
Management is excellent and always have time for a chat and to explain things. A great help during the whole moving in period.
Keep safe and well.
High level of care by management and staff.
High level of care by management and staff.
My brother has been at Chestnuts for over 2 years. We have met different managers. The manager that is there at present is doing a brilliant job. The home is run so much better. Residents seem calmer, the staff are polite and friendly and helpful.
We are really happy for our brother to bet...
My brother has been at Chestnuts for over 2 years. We have met different managers. The manager that is there at present is doing a brilliant job. The home is run so much better. Residents seem calmer, the staff are polite and friendly and helpful.
We are really happy for our brother to bet there, he is really happy and settled so we have peace of mind where he is.
I visited my friend and was made very welcome by the staff and other residents. The home appeared very friendly and clean. My friend is on respite at the home and can't wait to have another visit. Activities are very good.
I visited my friend and was made very welcome by the staff and other residents. The home appeared very friendly and clean. My friend is on respite at the home and can't wait to have another visit. Activities are very good.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 January 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Chestnuts.
There are no upcoming events for The Chestnuts.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Chestnuts.
Accreditations
There are no accreditations posted yet for The Chestnuts.
Meet the Team (1)

Hi, I’m Lisa and I have been the Home Manager at The Chestnuts since June 2021. I have over 25 years’ experience in the care sector, supporting...
Hi, I’m Lisa and I have been the Home Manager at The Chestnuts since June 2021. I have over 25 years’ experience in the care sector, supporting people with learning disabilities, mental health needs and nursing requirements across a variety of settings.
I began my career in care in 2006 as a Care Assistant and worked my way through a number of roles, becoming a Registered Manager in 2009. Much of my earlier career was spent within the elderly care sector, managing both residential and nursing homes, where I developed a strong foundation in delivering high-quality care.
I joined The Chestnuts in 2017 as Deputy Manager and was later promoted to Home Manager in 2021. Since joining, I have developed a real passion for supporting adults with learning disabilities and enhancing the lives of the people who live here.
I am committed to ensuring our residents are supported to develop independence, build confidence and enjoy fulfilling daily lives through meaningful activities and community engagement. I am equally passionate about supporting the team to deliver high-quality, person-centred care.
I am proud to lead a dedicated team that shares the same commitment to creating a safe, supportive and welcoming environment for everyone who lives at The Chestnuts.
If you are considering care for a loved one, I would encourage you to get in touch or arrange a visit. I would be delighted to show you around and introduce you to our team.
Frequently Asked Questions about The Chestnuts
What types of Care is The Chestnuts registered for?
Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Chestnuts have?
There are 14 Single Rooms.
What are the Facilities & Services at The Chestnuts?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Chestnuts to the centre of Coalville?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
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