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The Chestnuts

111 London Road, Coalville, Leicestershire LE67 3JE
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The Chestnuts, Coalville
The Chestnuts, Coalville
The Chestnuts, Coalville

The Chestnuts is a characterful and distinctive residential home on London Road in Coalville, occupying a handsome Edwardian property dating from around 1900. Set over two floors, the home combines genuinely warm and homely surroundings with comfortable, well-maintained modern facilities - a balance that residents and families consistently remark upon. To the rear, a spacious landscaped garden with a decked seating area and raised flower beds provides a lovely and...  

Care Provided by The Chestnuts

Primary Care Categories

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 14 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact The Chestnuts to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lisa Borley (Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (14)
  • Single Rooms with ensuite Wet Room (5)

Visiting

  • Visiting is at your convenience here at The Chestnuts, the team welcome visitors at anytime without restrictions.

Parking

  • Unfortunately parking is limited at The Chestnuts, there is minimal Parking spaces onsite, alternative free limited parking is available outside the home on the road and then alternatively close to the home.

The Chestnuts Reviews (8)

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8.6

The Chestnuts has a Review Score of 8.6 (8.589) out of 10, based on 2 reviews in the last 2 years. Over all time The Chestnuts has 8 reviews.

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Showing 8 reviews matching selected criteria
Review from G P (Brother of Resident) published on 20 September 2024 Submitted via Postal Card
Overall Experience

Brother has been cared for very well and all his needs met. He is very happy living there with friends, The staff are very good.

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Review from A P (Niece of Resident) published on 20 September 2024 Submitted via Postal Card
Overall Experience
Mu uncle has been cared for exceptionally well. All his needs have been met and more some.

His social skills have flourished. He is very happy and content. The Chestnuts have kept us as family very informed and included.

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Review from Lorraine M (Sister of Resident) published on 27 July 2023 Submitted via Postal Card
Overall Experience
The Chestnuts has a homely and welcoming atmosphere. The manager and staff are caring, well-trained and helpful when we visit.
Our brother is always well looked after, clean and as comfortable as possible.

We are kept informed of his well-being and any problems and needs. We can phone anytime for an update on how he is, which is measuring for all of us. We have full confidence in everyone at The Chestnuts.

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Review from G H (Brother of Resident) published on 20 July 2023 Submitted via Postal Card
Overall Experience
My review of The Chestnuts is of excellent care and kindness from all the staff.

The staff have made The Chestnuts. Feel likes a home for all who live there we feel that our brother is in very safe place.

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Review from E K (Mother of Resident) published on 25 November 2021 Submitted via Website
Overall Experience
Very happy with the care being given to my son. Good communications and friendly staff.

Management is excellent and always have time for a chat and to explain things. A great help during the whole moving in period.

Reply from Jill Andrew, Operations Manager at The Chestnuts
Thank you so much for your review. The team, work so hard and in such difficult times. I will ensure they are all aware of your positive feedback and thank you for entrusting your son into our care.

Keep safe and well.

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Review from Keith P (Resident / Service User) published on 8 March 2019 Submitted via Postal Card
Overall Experience

High level of care by management and staff.

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Review from T W (Brother of Resident) published on 15 January 2019 Submitted via Postal Card
Overall Experience

My brother has been at Chestnuts for over 2 years. We have met different managers. The manager that is there at present is doing a brilliant job. The home is run so much better. Residents seem calmer, the staff are polite and friendly and helpful.

We are really happy for our brother to bet there, he is really happy and settled so we have peace of mind where he is.

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Review from Georgina P (Friend of Resident) published on 16 May 2018 Submitted via Website
Overall Experience

I visited my friend and was made very welcome by the staff and other residents. The home appeared very friendly and clean. My friend is on respite at the home and can't wait to have another visit. Activities are very good.

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No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 January 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for The Chestnuts.

Upcoming Events

There are no upcoming events for The Chestnuts.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for The Chestnuts.

Accreditations

There are no accreditations posted yet for The Chestnuts.

Meet the Team (1)

Lisa Borley
Lisa BorleyJob Title:Registered ManagerJoined: 2017

Hi, I’m Lisa and I have been the Home Manager at The Chestnuts since June 2021. I have over 25 years’ experience in the care sector, supporting people with learning disabilities, mental health needs and nursing requirements across a variety of settings.

I began my career in care in 2006 as a Care Assistant and worked my way through a number of roles, becoming a Registered Manager in 2009. Much of my earlier career was spent within the elderly care sector, managing both residential and nursing homes, where I developed a strong foundation in delivering high-quality care.

I joined The Chestnuts in 2017 as Deputy Manager and was later promoted to Home Manager in 2021. Since joining, I have developed a real passion for supporting adults with learning disabilities and enhancing the lives of the people who live here.

I am committed to ensuring our residents are supported to develop independence, build confidence and enjoy fulfilling daily lives through meaningful activities and community engagement. I am equally passionate about supporting the team to deliver high-quality, person-centred care.

I am proud to lead a dedicated team that shares the same commitment to creating a safe, supportive and welcoming environment for everyone who lives at The Chestnuts.

If you are considering care for a loved one, I would encourage you to get in touch or arrange a visit. I would be delighted to show you around and introduce you to our team.

Frequently Asked Questions about The Chestnuts

What types of Care is The Chestnuts registered for?

Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Chestnuts have?

There are 14 Single Rooms.

What are the Facilities & Services at The Chestnuts?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is The Chestnuts to the centre of Coalville?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

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