






The Chestnuts is a characterful and distinctive residential home on London Road in Coalville, occupying a handsome Edwardian property dating from around 1900. Set over two floors, the home combines genuinely warm and homely surroundings with comfortable, well-maintained modern facilities - a balance that residents and families consistently remark upon. To the rear, a spacious landscaped garden with a decked seating area and raised flower beds provides a lovely and...
Care Provided by The Chestnuts
Primary Care Categories
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 14 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact The Chestnuts to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Oak Tree Care Group
- Private Owned
Person in charge
- Lisa Borley (Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages from 18 to 65
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (14)
- Single Rooms with ensuite Wet Room (5)
Visiting
- Visiting is at your convenience here at The Chestnuts, the team welcome visitors at anytime without restrictions.
Parking
- Unfortunately parking is limited at The Chestnuts, there is minimal Parking spaces onsite, alternative free limited parking is available outside the home on the road and then alternatively close to the home.
The Chestnuts Reviews (8)
The Chestnuts has a Review Score of 8.6 (8.589) out of 10, based on 2 reviews in the last 2 years.
Over all time The Chestnuts has 8 reviews.
Brother has been cared for very well and all his needs met. He is very happy living there with friends, The staff are very good.
His social skills have flourished. He is very happy and content. The Chestnuts have kept us as family very informed and included.
Our brother is always well looked after, clean and as comfortable as possible.
We are kept informed of his well-being and any problems and needs. We can phone anytime for an update on how he is, which is measuring for all of us. We have full confidence in everyone at The Chestnuts.
The staff have made The Chestnuts. Feel likes a home for all who live there we feel that our brother is in very safe place.
Management is excellent and always have time for a chat and to explain things. A great help during the whole moving in period.
Keep safe and well.
High level of care by management and staff.
My brother has been at Chestnuts for over 2 years. We have met different managers. The manager that is there at present is doing a brilliant job. The home is run so much better. Residents seem calmer, the staff are polite and friendly and helpful.
We are really happy for our brother to bet there, he is really happy and settled so we have peace of mind where he is.
I visited my friend and was made very welcome by the staff and other residents. The home appeared very friendly and clean. My friend is on respite at the home and can't wait to have another visit. Activities are very good.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 January 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Chestnuts.
There are no upcoming events for The Chestnuts.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Chestnuts.
Accreditations
There are no accreditations posted yet for The Chestnuts.
Meet the Team (1)

Hi, I’m Lisa and I have been the Home Manager at The Chestnuts since June 2021. I have over 25 years’ experience in the care sector, supporting people with learning disabilities, mental health needs and nursing requirements across a variety of settings.
I began my career in care in 2006 as a Care Assistant and worked my way through a number of roles, becoming a Registered Manager in 2009. Much of my earlier career was spent within the elderly care sector, managing both residential and nursing homes, where I developed a strong foundation in delivering high-quality care.
I joined The Chestnuts in 2017 as Deputy Manager and was later promoted to Home Manager in 2021. Since joining, I have developed a real passion for supporting adults with learning disabilities and enhancing the lives of the people who live here.
I am committed to ensuring our residents are supported to develop independence, build confidence and enjoy fulfilling daily lives through meaningful activities and community engagement. I am equally passionate about supporting the team to deliver high-quality, person-centred care.
I am proud to lead a dedicated team that shares the same commitment to creating a safe, supportive and welcoming environment for everyone who lives at The Chestnuts.
If you are considering care for a loved one, I would encourage you to get in touch or arrange a visit. I would be delighted to show you around and introduce you to our team.
Frequently Asked Questions about The Chestnuts
What types of Care is The Chestnuts registered for?
Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Chestnuts have?
There are 14 Single Rooms.
What are the Facilities & Services at The Chestnuts?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Chestnuts to the centre of Coalville?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Chestnuts to verify any information. View our terms and conditions. The Chestnuts has an Enhanced Service -more info.