Stoneygate Oaklands

328 London Road, Leicester LE2 2PJ
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8.3 12 Reviews
  • Stoneygate Oaklands, Leicester
Stoneygate Oaklands is a 42-bed care centre providing for clients with mental health issues. All accommodation is offered in a single room format.
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Care Provided by Stoneygate Oaklands

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Stoneygate Oaklands to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Stoneygate Oaklands to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lauren Connolly (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (0)

Stoneygate Oaklands Reviews (12)

8.3

Stoneygate Oaklands has a Review Score of 8.3 (8.339) out of 10, based on 6 reviews in the last 2 years.
Over all time Stoneygate Oaklands has 12 reviews.

Overall Experience
  • 6
  • 5
  • 1
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Date Published
  • 12
  • 6
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  • 6
Reviewer Connection to Stoneygate Oaklands
  • 7
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 12, showing 1-12
Review from H B (Wife of Resident) published on 29 May 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I find the staff friendly and very helpful the staff have a lot to do. My husband Alan is satisfied with the care he gets.
Reply from diane Smith, Director at Stoneygate OaklandsThank you for your kind words and for taking the time to complete this review
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Review from B P (Father of Resident) published on 27 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son live here he and I am very happy.
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Review from Annette B (Daughter of Resident) published on 27 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We recently got back in contact with my mother with the help and support from the staff at Oaklands they made it very easy to visit, and make contact. I am very impressed with how safe and secure the home is as I have been stopped and asked questions. The staff are very friendly always willing to help
and talk to me about my mothers health. The home is very clean and well maintained, they have bought her clothes and toiletries and made her room a home from home. I would definitely recommend Oaklands care home for the friendly caring staff and security.
Reply from diane Smith, Director at Stoneygate OaklandsThank you for your kind words and for taking the time to complete this review.
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Review from Emma C (Daughter of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My dad has been much happier and settled since moving into Oakland's. He was struggling to look after himself and his home in the community. He is now managing much better with his personal health, hygiene and keeping his room tidy.
If anything could be improved it would be the clothes washing system
a lot of clothes do go missing even when labelled and the laundry room does look quite chaotic.
Other than that the current staff are pleasant and helpful and do a good/ at times difficult job that is not as well recognised as it should be!
Reply from Diane Smith, Director at Stoneygate OaklandsThank you for taking the time to complete his review and for your kind words.
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Review from J T (Mother of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My daughter has settled in at Oaklands and appreciates the setting and support she receives. Good leadership in evidence. Am hopeful that the appointment of an activity co-ordinator will provide positive outcomes.
Reply from Diane Smith, Director at Stoneygate OaklandsThank you for your kind words and for taking the time to complete this review.
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Review from C P (Daughter of Resident) published on 30 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My dad has been a permenant resident now for several months, having spent time here on and off in respite. I was so happy when it was decided he would be here permenant. The staff work so hard to ensure my dad is looked after and safe.
Any issues or concerns raised are dealt with and communicated
with me.
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Review from X F (Niece of Resident) published on 28 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service and care at Oaklands are second to none. The team are superb and the support they offer to families is exceptional. The team go over and above to care for loved ones. Thank you for everything.
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Review from Kelly J (Daughter of Resident) published on 12 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad struggled to find an appropriate place until we came across Oaklands, and the team there have provided him with great care and support through some challenging times.
I never thought he would settle in a care home, but he seems very at home there.
The manager, seniors and staff are very supportive
of me as well as my dad, always keeping me in the loop and helping me to help my dad.
It gives me great peace of mind to know my dad is somewhere he is happy, safe, supported and well cared for.
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Review from J E (Daughter of Resident) published on 7 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was in this care home, and he had alcoholic dementia. Over the two years, he was there; all the staff got my dad off the alcohol within six months. They were very caring and friendly and treated every resident the same. My dad was a handful, that's why I had to put him in a care home, and
because he was there, they gave him two years extra of life. I can't thank them enough. They let me give residents tea and coffee because it made my dad feel like he was at home because I was there with him. I would recommend Oaklands to anyone because they give 100 %.
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Review from A W (Daughter of Resident) published on 7 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and the team at Stoneygate Oaklands are extremely responsive to client needs.
The manager has kept me informed of my mother's health throughout her time at the home.
I travelled from New Zealand and made it to spend a few days with my mum because the manager emailed me, and my mum passed
away peacefully at the home today.
I rate the manager and the team very highly.
A truly professional operation that cares.
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Review from Paul H (Son of Resident) published on 6 January 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father, aged 78, resided at Oaklands for about the last 3 years. He had a range of mental illnesses, and increasing physical mobility problems typically associated with old age. He was no longer able to care for himself, and he chose Oaklands. I reside 200 miles away, so relied on the home to care
for him, which they did admirably. The staff are dedicated and professional, and go beyond the duties of their work to make this their second home rather than just a place of work. For example, in summer they would have bbq's, benches and places to sit outside, they had Halloween, and Christmas parties etc. The staff kept in regular contact with me, and I built up a good relationship with them. They treated my father as a member of a family, and he enjoyed his time here. There is a mixture of residents age range from 30-80+, with different problems and needs.
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Review from Natasha (Daughter of Resident) published on 23 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oaklands Residential Home is a very versatile and unique facility. It has been a blessing and I am very grateful. The care and understanding of the staff is heartwarming. They go above and beyond and I will never be able to thank them enough. The empathy they show is inspiring. Through the Covid-19
pandemic, the manager and senior managers have dealt with such care, compassion and diligence.
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Current Review Score: 8.3 (8.339)

Overview of Review Score

The Review Score of 8.3 (8.339) out of 10 for Stoneygate Oaklands is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.271 for Stoneygate Oaklands is calculated as follows: ( (27 Excellents x 5) + (35 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 70 Ratings = 4.271
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.068 Points relating to the number of positive Reviews for Stoneygate Oaklands is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8. 5 Positive Reviews ÷ 8.8 = 0.568
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Stoneygate Oaklands

What types of Care is Stoneygate Oaklands registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Stoneygate Oaklands have?

There are 44 Single Rooms.

What are the Facilities & Services at Stoneygate Oaklands?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Stoneygate Oaklands to the centre of Leicester?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stoneygate Oaklands to verify any information. View our terms and conditions. Stoneygate Oaklands has an Enhanced Service - more info.