






Ashlands is a purpose built 37 bed care centre providing for clients whose needs are associated with dementia, elderly care and physical disabilities. All accommodation is offered in a single en-suite bedroom format.
Care Provided by Stoneygate Ashlands
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 37 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Stoneygate Ashlands for full pricing details and T&Cs.
Contact Stoneygate Ashlands to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Prime Life Ltd
- Private Owned
Person in charge
- Lisa Hall (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2006
- Number of floors: 2
Room Information
- Single Rooms (37)
- Single Rooms with ensuite Wet Room (37)
Stoneygate Ashlands Reviews (15)
Stoneygate Ashlands has a Review Score of 7.6 (7.590) out of 10, based on 2 reviews in the last 2 years.
Over all time Stoneygate Ashlands has 15 reviews.
Pleasant accommodation, nice location and the food is apparently good. What I would say is that I tend to visit at weekends (I live 40 miles away) when staff are thin on the ground and it can take a long time to gain access after ringing the door bell. I also notice that call bells from rooms seem to ring for a long time. My relative is a smoker and complains that the smoking lounge is not always available for smokers.
All the staff there are amazing and very special people.
Thank you Ashlands for making my dad's last days so peaceful and comfortable.
Thank you for your kind words and for taking the time to complete the review, the staff at Ashlands will be delighted with such positive feedback.
The team at Ashlands are fantastic. Special mention for two of the staff, you are a credit to the care profession.
I fully recommend this home.
As someone new to the care home system I could not have asked for more support in getting my mother installed and settled. The staff are extremely helpful and welcoming, providing a lovely environment for the residents. The management is very supportive and patient, explaining the systems that they work within and what is required in order for them to deliver the services that they provide.
Thank you for your review and for the positive comments made.
I found Ashlands to be a very good home, especially the new management overall has changed the home. 100 times improved. All the care staff are lovely. My sister is a lot happier, she goes out and does more activities. Her room is nice. I am very pleased. I would recommend Ashlands to family and friends.
Thank you for taking the time to do this review and for your kind words.
Made very welcome at all times.
Thank you for taking the time to leave us a review. We appreciate your feedback and we are delighted to see the star rating.
Great management and even better staff. They all look after Mum really well and I couldn’t ask for her to be treated better. Tough times recently but they have kept us going throughout knowing Mum is looked after.
We were extremely apprehensive when we were told that my mum would need to move into a care home after a devastating stroke, as you only ever hear the bad things about care homes, but we needn’t have worried at all. We were so lucky to find a place for Mum at Ashlands. It’s a wonderful care home where my mum is consistently treated with dignity, respect and patience. She requires full-on care, but every single staff member has made her feel like she is at home with family. It’s a huge comfort to know that the time my mum does have left will be spent in a place where she feels truly loved. Cannot sing the staff praises high enough, from the management to carers to cleaners, everyone has made a really painful time so much more bearable.
My mum went into Ashlands in August 2020; she always said that she didn't want to go into a care home, but unfortunately, she had to go in as she could no longer cope alone at home. She was able to take a few personal items from her home with her, so her room looks familiar. When we visit, she will ask if she is staying here as she loves it, as all the staff are very friendly. Mum is treated like family, she has put weight on, as the food is lovely, she tells us.
I would like to thank the manager and his staff, not only for their excellent care of Mum but also, for the care and consideration shown to us, the relatives.
In what must be very difficult times, it seems as nothing is too much trouble.
Thanks for the peace of mind knowing Mum is in such good hands.
Stoneygate Ashlands is well run, clean and tidy, and provides a safe environment for my mother. The staff are caring and food seems varied and wholesome.
Mother-in-law can be a nightmare, but they are very caring with her. She is kept very clean and her clothes are smart. They do her nails and hair. She loves it at Stoneygate Ashlands and we are more than happy with her care. Certainly a much nicer home than her previous one!
Very good to see the staff in a uniform and looking clean and tidy (not like some we see on TV) as we have trouble with my mother's behaviour if we take her out. (She has Alzheimer's disease) We have now found it best to leave her at the care home and not visit her. So at first we were apprehensive that she would be a problem by not going out but she has settled well and the staff are very kind and understanding. An excellent home.
Very good - all the people (staff) try hard.
I was so concerned about the poor quality of my mum's care that I moved her out of Ashlands after only 2 months. I took PrimeLife (the company running Ashlands) to court on the grounds that they failed to look after my mum with 'reasonable care and skill'. The judge agreed with my evidence and ordered PrimeLife to repay a proportion of my mum's fees.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 August 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Stoneygate Ashlands.
There are no upcoming events for Stoneygate Ashlands.
Awards / Recognitions (1)
- 15 Feb 2016Recipient: Prime Life Ltd
Accreditations
There are no accreditations posted yet for Stoneygate Ashlands.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Stoneygate Ashlands
What types of Care is Stoneygate Ashlands registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Stoneygate Ashlands have?
There are 37 Single Rooms.
What are the Facilities & Services at Stoneygate Ashlands?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Stoneygate Ashlands to the centre of Leicester?
1.9 mile(s) as the crow flies, distance by road may be significantly further.
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