A purpose built 37 bed care centre, for clients whose needs are associated with old age, or clients over the age of 50 with a physical disability. All accommodation is available in single room format with spacious en-suites.
Group: Prime Life Ltd
Person in charge: Aaron Rendell (Manager)
Local Authority / Social Services: Leicester City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 37 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's
Admission Information: Ages 18+.
Single Rooms: 37
Rooms with ensuite WC: 37
Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport
Latest Care Quality Commission* Report on Stoneygate Ashlands: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 6.1 (maximum of 10) for Stoneygate Ashlands is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Stoneygate Ashlands in Google's Search Results - more info
b) The score for the number of positive Reviews is 2.1 out of 5 from 4 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 3.983 for Stoneygate Ashlands is calculated as follows: ( (25 Excellents x 5) + (22 Goods x 4) + (3 Satisfactorys x 3) + (7 Poors x 2) + (3 Very Poors x 1) ) ÷ 60 Ratings = 3.983
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 2.146 Points relating to the number of positive Reviews for Stoneygate Ashlands is based on 4 positive Reviews in the last 24 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 = 3.75 then divided by 2 = 1.875
Target of 7.4 positive Reviews (37 registered maximum number of service users ÷ 5). 4 Reviews ÷ 7.4 Target = 0.541 , then divided by 2 = 0.271
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Stoneygate Ashlands has a Review Score of 6.1 (6.129) from 5 Reviews
Review submitted from a Postal Card by Jane M (Daughter of Resident) on Thursday 24 November 2016. Relates to October 2016.
Stoneygate Ashlands is well run, clean and tidy, and provides a safe environment for my mother. The staff are caring and food seems varied and wholesome.
How likely would you be to recommend Stoneygate Ashlands? Extremely Likely
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Review submitted from a Postal Card by John F (Son of Resident) on Tuesday 22 November 2016. Relates to October 2016.
Very good to see the staff in a uniform and looking clean and tidy (not like some we see on TV) as we have trouble with my mother's behaviour if we take her out. (She has Alzheimer's disease) We have now found it best to leave her at the care home and not visit her. So at first we were apprehensive that she would be a problem by not going out but she has settled well and the staff are very kind and understanding. An excellent home.
How likely would you be to recommend Stoneygate Ashlands? Extremely Likely
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Review submitted from a Postal Card by Sally L (Daughter-in-law of Resident) on Wednesday 16 November 2016. Relates to October 2016.
Mother-in-law can be a nightmare, but they are very caring with her. She is kept very clean and her clothes are smart. They do her nails and hair. She loves it at Stoneygate Ashlands and we are more than happy with her care. Certainly a much nicer home than her previous one!
How likely would you be to recommend Stoneygate Ashlands? Extremely Likely
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Review submitted from a Postal Card by T N (Relative of Resident) on Tuesday 25 October 2016. Relates to October 2016.
Very good - all the people (staff) try hard.
How likely would you be to recommend Stoneygate Ashlands? Extremely Likely
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Review submitted from a Website Submission by Philip W (Son of Resident) on Saturday 19 September 2015. Relates to October 2013.
I was so concerned about the poor quality of my mum's care that I moved her out of Ashlands after only 2 months. I took PrimeLife (the company running Ashlands) to court on the grounds that they failed to look after my mum with 'reasonable care and skill'. The judge agreed with my evidence and ordered PrimeLife to repay a proportion of my mum's fees.
How likely would you be to recommend Stoneygate Ashlands? Extremely Unlikely
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There are currently no Care Home Idol entrants who have performed at Stoneygate Ashlands