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Stoneygate Ashlands

Ratcliffe Road, Leicester, Leicestershire LE2 3TE
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Stoneygate Ashlands, Leicester
Stoneygate Ashlands, Leicester
Stoneygate Ashlands, Leicester

Ashlands is a purpose built 37 bed care centre providing for clients whose needs are associated with dementia, elderly care and physical disabilities. All accommodation is offered in a single en-suite bedroom format.

Care Provided by Stoneygate Ashlands

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,404From £1,404
Residential Dementia CareFrom £1,404From £1,404

Contact Stoneygate Ashlands to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lisa Hall (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006
  • Number of floors: 2

Room Information

  • Single Rooms (37)
  • Single Rooms with ensuite Wet Room (37)

Stoneygate Ashlands Reviews (15)

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7.6

Stoneygate Ashlands has a Review Score of 7.6 (7.590) out of 10, based on 2 reviews in the last 2 years. Over all time Stoneygate Ashlands has 15 reviews.

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Review from Stephen P (Cousin of Resident) published on 20 August 2026 Submitted via Website
Overall Experience

Pleasant accommodation, nice location and the food is apparently good. What I would say is that I tend to visit at weekends (I live 40 miles away) when staff are thin on the ground and it can take a long time to gain access after ringing the door bell. I also notice that call bells from rooms seem to ring for a long time. My relative is a smoker and complains that the smoking lounge is not always available for smokers.

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Review from Karen K (Daughter of Resident) published on 28 November 2024 Submitted via Postal Card
Overall Experience
From the day my dad arrived at Ashlands, he was treated with such kindness and respect. He was extremely well cared for with the staff making sure he was always washed, shaved and dressed. My dad was a huge Leicester City fan, as was a member of staff who even provided my dad with a radio so he could listen to the match when City were playing, which was so thoughtful. My dad was only supposed to be at Ashlands for two weeks respite, but unfortunately, his health rapidly declined and he spent his last few days there. His end-of-life care was wonderful, my family couldn't have wished for him to be in a better place.
All the staff there are amazing and very special people.

Thank you Ashlands for making my dad's last days so peaceful and comfortable.

Reply from diane Smith, Director at Stoneygate Ashlands

Thank you for your kind words and for taking the time to complete the review, the staff at Ashlands will be delighted with such positive feedback.

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Review from Nick R (Son of Resident) published on 20 August 2024 Submitted via Website
Overall Experience
Thank you very much for the way you looked after Mum.
The team at Ashlands are fantastic. Special mention for two of the staff, you are a credit to the care profession.

I fully recommend this home.

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Review from Lee M (Son of Resident) published on 21 May 2024 Submitted via Postal Card
Overall Experience

As someone new to the care home system I could not have asked for more support in getting my mother installed and settled. The staff are extremely helpful and welcoming, providing a lovely environment for the residents. The management is very supportive and patient, explaining the systems that they work within and what is required in order for them to deliver the services that they provide.

Reply from diane Smith, Director at Stoneygate Ashlands

Thank you for your review and for the positive comments made.

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Review from Gaye W (Sister of Resident) published on 3 May 2024 Submitted via Postal Card
Overall Experience

I found Ashlands to be a very good home, especially the new management overall has changed the home. 100 times improved. All the care staff are lovely. My sister is a lot happier, she goes out and does more activities. Her room is nice. I am very pleased. I would recommend Ashlands to family and friends.

Reply from diane Smith, Director at Stoneygate Ashlands

Thank you for taking the time to do this review and for your kind words.

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Review from Margaret B (Wife of Resident) published on 29 December 2023 Submitted via Postal Card
Overall Experience

Made very welcome at all times.

Reply from Kate Tipper, Sales co ordinator at Stoneygate Ashlands

Thank you for taking the time to leave us a review. We appreciate your feedback and we are delighted to see the star rating.

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Review from A R (Son of Resident) published on 16 August 2021 Submitted via Website
Overall Experience

Great management and even better staff. They all look after Mum really well and I couldn’t ask for her to be treated better. Tough times recently but they have kept us going throughout knowing Mum is looked after.

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Review from Lauren M (Daughter of Resident) published on 9 July 2021 Submitted via Website
Overall Experience

We were extremely apprehensive when we were told that my mum would need to move into a care home after a devastating stroke, as you only ever hear the bad things about care homes, but we needn’t have worried at all. We were so lucky to find a place for Mum at Ashlands. It’s a wonderful care home where my mum is consistently treated with dignity, respect and patience. She requires full-on care, but every single staff member has made her feel like she is at home with family. It’s a huge comfort to know that the time my mum does have left will be spent in a place where she feels truly loved. Cannot sing the staff praises high enough, from the management to carers to cleaners, everyone has made a really painful time so much more bearable.

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Review from Glenn M (Son of Resident) published on 22 March 2021 Submitted via Website
Overall Experience

My mum went into Ashlands in August 2020; she always said that she didn't want to go into a care home, but unfortunately, she had to go in as she could no longer cope alone at home. She was able to take a few personal items from her home with her, so her room looks familiar. When we visit, she will ask if she is staying here as she loves it, as all the staff are very friendly. Mum is treated like family, she has put weight on, as the food is lovely, she tells us.

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Review from Elaine M (Daughter of Resident) published on 8 March 2021 Submitted via Website
Overall Experience
Mum has been a resident for seven months and absolutely loves it, so much so, she doesn't want to be anywhere else.
I would like to thank the manager and his staff, not only for their excellent care of Mum but also, for the care and consideration shown to us, the relatives.
In what must be very difficult times, it seems as nothing is too much trouble.

Thanks for the peace of mind knowing Mum is in such good hands.

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Review from Jane M (Daughter of Resident) published on 8 December 2016 Submitted via Postal Card
Overall Experience

Stoneygate Ashlands is well run, clean and tidy, and provides a safe environment for my mother. The staff are caring and food seems varied and wholesome.

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Review from Sally L (Daughter-in-law of Resident) published on 22 November 2016 Submitted via Postal Card
Overall Experience

Mother-in-law can be a nightmare, but they are very caring with her. She is kept very clean and her clothes are smart. They do her nails and hair. She loves it at Stoneygate Ashlands and we are more than happy with her care. Certainly a much nicer home than her previous one!

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Review from John F (Son of Resident) published on 22 November 2016 Submitted via Postal Card
Overall Experience

Very good to see the staff in a uniform and looking clean and tidy (not like some we see on TV) as we have trouble with my mother's behaviour if we take her out. (She has Alzheimer's disease) We have now found it best to leave her at the care home and not visit her. So at first we were apprehensive that she would be a problem by not going out but she has settled well and the staff are very kind and understanding. An excellent home.

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Review from T N (Relative of Resident) published on 8 November 2016 Submitted via Postal Card
Overall Experience

Very good - all the people (staff) try hard.

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Review from Philip W (Son of Resident) published on 6 October 2015 Submitted via Website
Overall Experience

I was so concerned about the poor quality of my mum's care that I moved her out of Ashlands after only 2 months. I took PrimeLife (the company running Ashlands) to court on the grounds that they failed to look after my mum with 'reasonable care and skill'. The judge agreed with my evidence and ordered PrimeLife to repay a proportion of my mum's fees.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 August 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Stoneygate Ashlands.

Upcoming Events

There are no upcoming events for Stoneygate Ashlands.

Awards / Recognitions (1)

  • 15 Feb 2016Recipient: Prime Life Ltd

Accreditations

There are no accreditations posted yet for Stoneygate Ashlands.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Stoneygate Ashlands

What types of Care is Stoneygate Ashlands registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Stoneygate Ashlands have?

There are 37 Single Rooms.

What are the Facilities & Services at Stoneygate Ashlands?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Stoneygate Ashlands to the centre of Leicester?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

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