Clarence House & Granary

53 West Street, Horncastle LN9 5JE

Clarence House & Granary provides twenty-one places in total for clients with learning disabilities, eight of which are available within in semi-independent living unit within the grounds of the main home.

Group: Prime Life Ltd

Person in charge: Eleanor Wybrow (Manager)

Local Authority / Social Services: Lincolnshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 21 Service Users

Registered Care Categories*: Learning Disability • Younger Adults

Admission Information: Ages 18+.

Single Rooms: 19

Shared Rooms: 1

Facilities & Services: Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Gardens for residents • Residents Kitchenette • Television point in own room

Latest Care Quality Commission* Report on Clarence House & Granary: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 7.1 (maximum of 10) for Clarence House & Granary is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Clarence House & Granary in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.5 out of 5 from 5 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.644 for Clarence House & Granary is calculated as follows: ( (38 Excellents x 5) + (21 Goods x 4) ) ÷ 59 Ratings = 4.644

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.5 Points relating to the number of positive Reviews for Clarence House & Granary is based on 5 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4 then divided by 2 = 2.000

    2. Target of 4.2 positive Reviews (21 registered maximum number of service users ÷ 5). 5 Reviews ÷ 4.2 Target Reached = 1 , then divided by 2 = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.1 Clarence House & Granary has a Review Score of 7.1 (7.144) from 5 Reviews


Average Ratings

  • Excellent
    3
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Clarence House & Granary?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Clarence House & Granary

  • Brother of Resident/Service User
    2
  • Cousin of Resident/Service User
    1
  • Private Carer of Resident/Service User
    1
  • Sister of Resident/Service User
    1

My brother has been based at Clarence House as a resident for a number of years and is happy and well adjusted. There are a number of activities organised, which keep him occupied, active and engaged. The staff are extremely caring and professional. He has Down's Syndrome and his needs are well catered for.

How likely would you be to recommend Clarence House & Granary? Extremely Likely

Overall Standard

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Average Rating:   4.5 out of 5

If all care home managers could visit Clarence House and see how the residents are cared for and managed and then adapted Clarence House scenario, there would be no complaints about care homes ever again. It's a wonderful feeling to know my brother is so well cared for especially living so far away. The manager and staff both past and present deserve to be recognised for their caring and thoughtfulness. In my eyes, these people are unsung heroes and I hope they can be recognised as such.

How likely would you be to recommend Clarence House & Granary? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

I have found the staff and manager very good. They are doing a very good job.

How likely would you be to recommend Clarence House & Granary? Extremely Likely

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Average Rating:   4.4 out of 5

Unfortunately I was unable to attend the last review, as I feel safe that my brother receives good care and normally I can rely on the staff. I will try to attend next review when planned. If you will let me know as I don't live locally.

How likely would you be to recommend Clarence House & Granary? Extremely Likely

Overall Standard

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Average Rating:   4.8 out of 5

Excellent home with an all round high standard.

How likely would you be to recommend Clarence House & Granary? Extremely Likely

Overall Standard

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Care / Support

Cleanliness

Treated with Dignity

Food & Drink

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Value for Money

Average Rating:   4.6 out of 5

Submit a Review for Clarence House & Granary

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Bed Vacancies

1 Bed Vacancy

posted 24 May 2018

Single room with full en-suite bathroom

Awards / Recognitions

February 2016

Top 20 Large Care Home Groups 2016

Recipient: Prime Life Ltd

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Clarence House & Granary