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Fir Close

2 Westgate, Louth, Lincolnshire LN11 9YH
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Fir Close, Louth
Fir Close, Louth
Fir Close, Louth

Fir Close Care Centre accommodates up to 34 clients and offers care for individuals with age-related needs, frailty, reablement and active recovery requirements, dementia, learning disabilities, mental health needs, or physical disabilities.

The care centre offers all single room accommodation. Fir Close has developed a reablement care service for clients who require support and rehabilitation prior to returning to their own home following a stay in hospital.

Care Provided by Fir Close

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,276From £1,276
Residential Dementia CareFrom £1,276From £1,275

Contact Fir Close to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Michelle Holliday(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: -1

Room Information

  • Single Rooms (36)

Fir Close Reviews (17)

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8.9

Fir Close has a Review Score of 8.9 (8.935) out of 10, based on 5 reviews in the last 2 years. Over all time Fir Close has 17 reviews.

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Showing 17 reviews matching selected criteria
Review from Samantha R (Goddaughter of Resident) published on 22 June 2026 Submitted via Website
Overall Experience

For the past 5 years my relative has been looked after by the care home and it was clear even right to the end how kind and caring the staff were with her and what bond some care workers had formed with her. Her admission was during Covid, and while they are not a local care home to us, it was definitely the right and best decision for her care. The social media page showing updates and activities the residence were involved in, and seeing her involved from time to time was fantastic, aswell as seeing how amazing they were with their other residents too. As a former care worker, I can honestly say in my local area there is not one home here that even meets their standards, their ability to care and provide. While I wish she was closer, I knew she was in the best place possible. There will never be enough words to express my gratitude for her care, along with my family. They played a huge part in her dementia journey, and cared for her with additional issues that appeared. Thankyou so much.

Reply from Diane Smith, Director at Fir Close

Thank you for your lovely words, it will mean a lot to the team at Fir Close.

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Review from B R (Sister of Resident) published on 18 May 2026 Submitted via Postal Card
Overall Experience

Always very helpful, friendly and obliging, the staff will recommend food and care to a very high standard. A big thank you to all concerned.

Reply from diane Smith, Director at Fir Close

Thank you for your kind words and for taking the time to complete this review.

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Review from Lynda P (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card
Overall Experience

My mother has been a resident for 5 half years at Fir Close. She is now on end of life care for advanced dementia and related health issues. The staff is caring, kind and knowledgeable. I feel supported in my role as Mum's only living child. I visit frequently and always find Mum well-looked after. The staff obviously know her well and anticipate her needs. They have always listened to her.

Reply from diane Smith, Director at Fir Close

Thank you for your kind words and for taking the time to complete this review.

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Review from Sharon A (Sister of Resident) published on 23 December 2025 Submitted via Postal Card
Overall Experience

My sister is very well cared for at Fir Close. She is always happy. I love coming to Fir Close to see my sister, residents & staff. It is a very happy atmosphere. When I leave to go home, I say bye to my sister without feeling upset.

Reply from diane Smith, Director at Fir Close

Thank you for completing this review and for your kind words.

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Review from Michael M (Brother of Resident) published on 23 December 2025 Submitted via Postal Card
Overall Experience

My experience of Fir Close and its staff are friendly and approachable if we have any concerns regarding in my case, my sister, who has down syndrome & stage two dementia. The staff are always willing to listen and take on board any concerns I have. We had a few hiccups when my sister first went into Fir Close, but talking with the staff sorted them out. The cleanliness of the home is excellent, and so is the food they serve. My sister's room is cosy and has everything she needs: wardrobe space and drawers, etc. The reception facility are also good with plenty of activities for the residents.

Reply from diane Smith, Director at Fir Close

Thank you for completing this review and for your kind words.

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Review from Stephen H (Friend of Resident) published on 1 April 2024 Submitted via Postal Card
Overall Experience

Fir Close is easy to find with good parking facilities. I found the home to be spacious, clean and warm with good resident safety measures. The staff were excellent with the residents, very caring and helpful for their needs. This caused the atmosphere between them to be noticeably very good. Everyone seemed happy with good banter. The meals looked very good and the carrot cake!

Reply from Kate Tipper, Sales co ordinator at Fir Close

Thank you for taking the time to leave us a review. We appreciate your feedback and we are delighted to see the star rating.

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Review from K W (Daughter of Resident) published on 16 November 2023 Submitted via Website
Overall Experience

Staff are very attentive and compassionate. Helpful and supportive with trying to get Dad back home and looking after him whilst he was using the facilities here. Felt like they’d gone above and beyond and met Dad’s wishes and needs. Will be forever grateful for their help.

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Review from Melanie R (Niece of Resident) published on 28 July 2023 Submitted via Website
Overall Experience
I recently attended a Resident and family meeting with my mum whilst visiting (my auntie a resident), I would like to say that the manager and staff are all caring supportive and have the residents at heart. The residents were able to contribute to the menus and to forthcoming activities and trips into the local community with everyone having an opportunity to contribute in the meeting.
My auntie thrives at Fir Close with all the activities and family atmosphere there. Having her hair and nails done weekly/fortnightly, her room is tidy and clean and the carers are respectful and kind. She enjoys the food from the cook and kitchen team and appreciates her clothes being washed and managed too.

As a relative our family appreciate the photos that Fir Close post regularly keeping us up to date with the activities. We have always had a warm welcome from all the staff and would like to say thank you for all there continued hard work and kindness in providing care for my auntie, thank you.

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Review from J C (Mother of Resident) published on 13 January 2021 Submitted via Postal Card
Overall Experience

Our daughter was admitted 1st Nov 2020 due to a crisis at home and due to covid, we have not been able to enter building. We have had excellent contact with the manager and other staff. We were very impressed with being able to use the POD to visit our daughter and have also spoken to her on the telephone.

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Review from Susan D (Daughter of Resident) published on 2 December 2019 Submitted via Postal Card
Overall Experience
Fir Close is one happy family. The staff are all very welcoming and approachable and nothing is too much trouble. There is always a cosy, inviting atmosphere and interesting activities and visits take place.

From my first-hand experience, the care is excellent and the needs of the residents always come first. I have it on good authority that the food is very good too!

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Review from C F (Resident / Service User) published on 19 April 2019 Submitted via Postal Card
Overall Experience

This was my first time in a care home, but if I ever had to go in a care home again I would go into this one.

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Review from C M (Mother of Resident) published on 31 January 2018 Submitted via Postal Card
Overall Experience

Lovely home, staff and manager are approachable. Lovely care is given and my mother is truly happy. Food is excellent!

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Review from Ray W (Resident / Service User) published on 31 January 2018 Submitted via Postal Card
Overall Experience

I love it at Fir Close. Manager and staff are my friends.

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Review from Valerie L (Daughter of Resident) published on 22 June 2017 Submitted via Postal Card
Overall Experience

Having to find a care home for respite for my 103-year-old mother was a stress and worry for me. Coming across Fir Close by a friend's recommendation was a God send. From our first contact and visit to the home, I was put at ease. The staff were warm and welcoming and the residents appeared well cared for. I have just collected my mother from a week's respite, she has loved it and cannot find fault with the care she has received. In fact, she is looking forward to her next visit. Fir Close and staff have been wonderful. I can't thank them enough.

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Review from William P (Resident / Service User) published on 20 April 2016 Submitted via Postal Card
Overall Experience

Quite good. I've enjoyed my stay at Fir Close.

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Review from Elizabeth (Daughter of Resident) published on 4 March 2016 Submitted via Website
Overall Experience

The home as a whole has been extremely supportive of my mum who as not been well over the last year or so. The staff as individuals have developed strong and positive relationships with her, meeting her needs under difficult circumstances. This is particularly reassuring as I do not live nearby, but am able to trust that she is safe and cared for.

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Review from M S (Resident / Service User) published on 5 January 2016 Submitted via Postal Card
Overall Experience

I enjoyed my stay at Fir Close. The staff were helpful and friendly and I was made to feel welcome.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 April 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Fir Close.

Upcoming Events

There are no upcoming events for Fir Close.

Awards / Recognitions (1)

  • 15 Feb 2016Recipient: Prime Life Ltd

Accreditations

There are no accreditations posted yet for Fir Close.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Fir Close

What types of Care is Fir Close registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Fir Close have?

There are 36 Single Rooms.

What are the Facilities & Services at Fir Close?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Fir Close to the centre of Louth?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fir Close to verify any information. View our terms and conditions. Fir Close has an Enhanced Service -more info.