Fir Close, Louth, Lincolnshire
Fir Close, Louth, Lincolnshire
Fir Close, Louth, Lincolnshire

Fir Close is a thirty-six bed care centre providing for clients whose needs are associated with odl age and, or, dementia, offered in two separate buildings, one of which specialises in intermediate care delivery for clients attempting to return home after a hospital stay.

Group: Prime Life Ltd

Person in charge: Kerry Howell (Manager)

Local Authority / Social Services: Lincolnshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 36 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 18+.

Single Rooms: 36

Rooms with ensuite WC: 15

Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Fir Close: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 05 Jan 2018

Single room with full en-csuite bathroom

Reviews

7.5 Fir Close has a Review Score of 7.5 (7.522)

The Review Score of 7.5 (maximum of 10) for Fir Close is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Fir Close in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.383 for Fir Close is calculated as follows: ( (21 Excellents x 5) + (23 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 47 Ratings = 4.383

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.139 Points relating to the number of positive Reviews for Fir Close is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 1 Reviews ÷ 7.2 Target = 0.139

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Fir Close?

  • Extremely LIKELY
    2
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Fir Close

  • Daughter of Resident/Service User
    2
  • Resident / Service User
    2

Having to find a care home for respite for my 103-year-old mother was a stress and worry for me. Coming across Fir Close by a friend's recommendation was a God send. From our first contact and visit to the home, I was put at ease. The staff were warm and welcoming and the residents appeared well cared for. I have just collected my mother from a week's respite, she has loved it and cannot find fault with the care she has received. In fact, she is looking forward to her next visit. Fir Close and staff have been wonderful. I can't thank them enough.

How likely would you be to recommend Fir Close? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Quite good. I've enjoyed my stay at Fir Close.

How likely would you be to recommend Fir Close? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

The home as a whole has been extremely supportive of my mum who as not been well over the last year or so. The staff as individuals have developed strong and positive relationships with her, meeting her needs under difficult circumstances. This is particularly reassuring as I do not live nearby, but am able to trust that she is safe and cared for.

How likely would you be to recommend Fir Close? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I enjoyed my stay at Fir Close. The staff were helpful and friendly and I was made to feel welcome.

How likely would you be to recommend Fir Close? Likely

Average Rating: 

 4 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

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Awards / Recognitions

February 2016

Top 20 Large Care Home Groups 2016

Recipient: Prime Life Ltd

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Fir Close