Manor Care Centre, Spilsby, Lincolnshire
Manor Care Centre, Spilsby, Lincolnshire
Manor Care Centre, Spilsby, Lincolnshire

Manor Care Centre is located in a rural setting where skilled carers offer personal care to older people.

The focus is on individual care that promotes privacy and dignity, as well as adhering to current methods and practice. Each resident has their preferences respected and staff have their own personal development scheme.

Alongside support for an active lifestyle, occupants enjoy a menu of home-cooked food, with beverages and snacks available throughout the day and night.

Group: Halcyon Care Group

Person in charge: Kay Harrison (Manager)

Local Authority / Social Services: Lincolnshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 41 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: No Smoking.

Single Rooms: 33

Shared Rooms: 4

Rooms with ensuite WC: 26

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Manor Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.7 Manor Care Centre has a Review Score of 7.7 (7.705)

The Review Score of 7.7 (maximum of 10) for Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Manor Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.583 for Manor Care Centre is calculated as follows: ( (14 Excellents x 5) + (10 Goods x 4) ) ÷ 24 Ratings = 4.583

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.122 Points relating to the number of positive Reviews for Manor Care Centre is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 8.2 positive Reviews (41 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8.2 Target = 0.122

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Manor Care Centre?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Manor Care Centre

  • Daughter of Resident/Service User
    1
  • Wife of Resident/Service User
    1

My husband came to stay for a week holiday period. It was the first time we had been separated for 60 years and I was extremely concerned about this. The staff at Manor reassured and helped me understand the benefit of taking a rest and recharging my batteries. On arrival at the home, they welcomed my husband who has dementia and responded with warmth and friendship, he became cheerful and smiled.
He was familiar with the environment from his regular day care visits, this made me feel at ease and comfortable knowing that there was genuine empathy from staff. I phoned each evening was given a detailed account about my husband's day, and never felt hurried by staff even though I know they must be busy.
On my husbands return home he was brighter in mood, his walking had improved and he had found his appetite again. I have nothing but praise for the team of staff at Manor it is like a family and they include all when caring for your loved one. My husband will be visiting for his next holiday.

How likely would you be to recommend Manor Care Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The care of my mother over the 8 months she was at the Manor Care Centre was excellent. For the majority of the time she was bedridden and the staff went out of their way to ensure that she was made as comfortable as possible. They really cared for her and were very patient and understanding, giving her constant attention and making sure she had the best equipment to meet her needs. Most of her family lived quite a distance away, but whenever we visited (often without prior notice) we were made very welcome and we always found mum to be clean and tidy. Whenever we telephoned to see how mum was we were always given full information and were never hurried off the phone. If we were at all worried the senior staff would always talk things through with us and spend time reassuring us. All of the staff I met in person were very caring and excellent with mum.

The home itself is in a very peaceful, rural setting with pleasant rooms and a good standard of cleanliness. The food appeared to be appetising and freshly cooked. The standard of regulation was high with everything being monitored and recorded as it should be.

How likely would you be to recommend Manor Care Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

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Job Vacancies

Staff Profiles

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Care Home Idol 2016

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