Care Homes Owned by Halcyon Care Group

My stay at Homer Lodge was extremely helpful. It enabled me to get onto the road to recovery + independence. It was comforting that I knew there were always staff at hand who would show me aid if I needed it but would also encourage me to do it myself. All the staff from managers to domestic help were excellent most supportive and most pleasant. Naturally I wanted to be at home but I enjoyed my recovery there.

I thoroughly recommend the Firs as a residential home

my mother-in-law spent one month in temporary care at Homer Lodge. I was positively impressed with their security system, politeness and helpfulness of the staff at every level; with the care and attention given to my mother-in-law I wish the enterprise to continue their good work. In a single word: outstanding!

Cannot fault the care home facilities from management, carers, cleaners and chefs all gave their very best and dignity at all times to me. if I had to choose which home to go into Homer Lodge would be my first choice,

I always felt welcomed by staff whatever day or time I visited. Residents were able to pursue their own interests in small areas, e.g. painting in a window, watching TV in a small corner, chatting outside, meeting friends and family. Mum was involved in activities morning and afternoon which was essential for her sense of belonging as her Alzheimer's progressed. I have visited several care homes and Culm Valley far exceeded all of them.

I had a very positive initial experience with the lovely lady on the front desk who welcomed me and showed me to my father's room. I felt a good general atmosphere within the care home. My father's room was well equipped ( though I personally found it rather hot, even with the two fans he had running!) - during my multiple visits I found the staff friendly and supportive. I would definitely recommend the Culm Valley Care home.

We can't thank the wonderful staff enough for their care of my dad during his last 2 weeks in palliative care. They made a difficult time so much easier, for us visiting as well as for dad. He was always dressed nicely, his diet was catered for, and they attended to medication in a timely manner. Communication via phone was excellent, and they were so kind and compassionate when he finally passed. The rooms are basic but clean and comfortable and the location is lovely and quiet. We are forever grateful for this experience.

Mum has just moved into the home and we couldn't of hoped for a warmer welcome from the whole team. The staff we've met so far are so helpful, attentive and caring. I'm sure mum will settle and be well looked after.

Thank you to everyone at Culm Valley Care Home

Excellent care in every way.

Mum was placed here for STC in February following a fall, losing mobility and UTI resulting in a permanent catheter - whilst waiting for 4 visits a day homecare. The management and support staff ensured mum was looked after with dignity, she gained weight as a result of eating well, and her fluids went up too. After a diagnosis of VD, Mum is now a permanent resident. The transition was made so easy by the support of all staff during a stressful time for our family living away.

My mum came here recently for a short stay. She was made welcome from the very start. The rooms are spotlessly clean, airy and spacious with plenty of personal storage. Her clothing was laundered and returned to her, taking the pressure off the family. The staff are caring and treated her with dignity and respect. The food is lovely too. The managers are lovely and even gave her a sandwich to take home to eat later. I can thoroughly recommend this place.

Activities not suitable for people who have their faculties so not to be treated like children but as adults.

When my dad was given a place at Knappes just before Christmas, lots of people were horrified, 'I wouldn't even put an animal in there!', 'horrible place'. I was really concerned as was all our family - but it's close so we thought well we will move him if necessary. Our fears were unfounded!!! Kind, caring attentive staff - lovely food, beautiful surroundings. It took Dad a little time to settle, but now it's lovely to hear him laugh again.

The staff are amazing, always so friendly and helpful! My mum is very well cared for and always has a smile on her face. The staff are always there to answer questions. My aunt & uncle came to visit, and the staff made us tea & coffee with biscuits, and we didn't have to ask! Just always nice walking away knowing my mum is getting looked after so well.

What an incredible care home. Bursting at the seams with kindness, hard work and a dedication to every single resident. Monson is without doubt one of the best care homes in Lincoln - as the daughter of resident with complex needs they provide a safe and loving environment. The management are hands on and communication is first class. In my opinion it's really hard getting older and making the transition to living in a care home harder and yet all the staff at Monson do all that is possible to ensure residents feel that this is their home.As a relative am welcomed, I can visit anytime, I can participate or spend time in with my mum in her lovely room or one of the many additional spaces . Her friends are welcome too and are all guests are treated to great hospitality. The location in the heart of a busy, diverse university city is brilliant, literally a stones throw from the city centre and with so many opportunities for the local amenities to be on hand. I would highly recommend

Mums transition into residential care was quite hurried as her needs changed after a fall at her home. Staff were welcoming and friendly and tried hard to make mum feel an individual by encouraging personal possessions. Initial assessment and care plans were put in place to keep mum safe. She had a health assessment within days from the GP practice. Food is varied and offered appropriately. Staff are responsive and friendly to residents and family. We feel mum is well cared for and safe.

We wouldn't hesitate to recommend this care home, well done to everyone.

My father was living in another care home, he became very depressed and withdrawn, refusing to leave his room. After speaking to the Matron at The Firs and explaining his situation she reviewed dad and offered him a room. The transformation was immediate he joined other residents in the lounge, interacted with activities and began to smile again. It was the absolute best decision to make. Towards the end of dads life the care and attention he received was brilliant. Calm, respectful and dignified. Thank you.

My mum moved into monson street at the beginning of January, at first she was very reluctant to go,but is now enjoying being a member the care family, she has come on so much and really enjoys taking part in the activities, she especially enjoys the visits from the animals.i find the staff very caring,your always greeted with a smile and hello,they all seem to a care a great deal about the residents and nothing is to much trouble,I would really recommend Monson care home for your loved ones,it gives you real peace of mind