Martin Hall Nursing Home

After experience a medical problem and having to go into hospital, my family and I had to place my wife who has advanced dementia into a care home and due to our age and my medical problems, it's going to be a on a permanent basis. I was extremely reluctant to do this but needs must however she has been there for two months so far and I try to go most days to see her, and what can I say? The staff I've been. Fantastic. Helpful, kind, courteous nothing seems to be too much trouble for the them, on one visit, I noticed that someone had taken the time to cut and paint her nails and today I mentioned that next week, was her birthday they already knew and were arranging something on that day for her, I could go on but you get what I'm saying they care, which is what I want.

My mum was placed recently and the staff have been so kind and caring. I love the fact the visity hours are so "open" this tells me the care home deliver the quality of care all the time not just at set visity hours. It's brilliant the staff phone to update if my mum has had a fall - she often does and did this before the care home. I feel reassured she is in safe hands. My dad is so happy because she looks happy. Thank you!

The staff are amazing, always so friendly and helpful! My mum is very well cared for and always has a smile on her face. The staff are always there to answer questions. My aunt & uncle came to visit, and the staff made us tea & coffee with biscuits, and we didn't have to ask! Just always nice walking away knowing my mum is getting looked after so well.

The staff are all excellent and very warmly to my father and other families. Nothing seems to be too much for them. I would recommend Martin Hall to other families.

My mum suffers with late stages of dementia and care at home was becoming too much. Martins care home took on the care of my mum very quickly. I cannot praise them enough for how well the staff made her feel at home and put all her family at ease. Very flexible with family visiting and very polite and make you feel welcome.

They have many activities and also extra perks that my mum has enjoyed very much. They have made the change for my mum seamless and very efficient. Don't think i could recommend a better place. If someone is looking for a great clean place and great staff this would have to be one of the best out there.

Can't thank them enough for what they have done for not just my mum but also my dad.

My father absolutely loves his room, is always complimenting them on their care, helpfulness and the activities organised. I couldn't ask for more! A huge stress and concern was removed knowing he is so happy, healthy, loved and having the best time possible.

I found the care and compassion of everyone we had contact with, was really reassuring. Everyone know about him, his needs and wants and also they were keen to understand him as a person and interested in his past. I really felt like they were all trying to do their absolute best to make him as comfortable as possible. Martin Hall really does know how to care in the truest sense. I would definitely recommend them.

My mum moved here from a previous care home, staff were so welcoming to my mum and all of her family. She settled in well. Mum looked so peaceful here. Food looked amazing, staff were very empathetic, caring. Her room was lovely and spacious, always clean and tidy in the home. Staff rang if any updates. Mum passed away several weeks ago , staff were so supporting towards her family. I can't thank the amazing staff here enough.Wished we had chosen here in the first place. Thank you Alison, Alina, Bogdan and all other staff who took care of my mum.

My father moved to Martin initially for respite care.All the staff are very caring and attentive. His needs were all met and he had a brand new room with ensuite facilities. A huge thank you to all the staff for their help over this period.

My husband was admitted to Martin Hall with delirium and challenging behaviour. The manager and team not only dealt with my husband in a very caring way (even with the abuse he gave). They supported me in everyway. I am pleased to say he is now home with me. I will be given respite allowance and I hope Martin Hall will have room for him. I don't want him to go anywhere else. Would I recommend Martin Hall? 100%

Mum moved here a few weeks ago. Already she is looking settled. Weight done within 24 hours, yet the old home couldn't do. DOLs started the process - old one gave excuses as to why they didn't do finger nails cut, cleaned, shaped - old one, they were disgusting - which in turn led to skin rips, of which her skin is healing now! Care here is how it should be.

All the staff were very friendly and made us feel welcome in every way. Would highly recommend Martin Hall Nursing Home.

I would like to thank you and your staff, for the wonderful care that you provided for my mother for nearly 5 weeks before she died and that someone was with her when she passed away, I will recommend you to everyone who asks me about care homes.

My husband was discharged to Martin Hall from hospital, and despite not being where we would have chosen, the overall experience was very good. the home is undergoing refurbishment, as it is very tired, and should be excellent when complete. We found the care to be first rate, compassionate and person centred, and my husband would have remained there, had it not been so far from home. Sincere thanks is due to all the staff, manager and on site occupational therapy team.

My mum moved to Martin Hall omg the best move we ever did all the staff from Admin to Managment,nurses, carers, cleaners and cooks they are all amazing my mum is well looked after they all made her feel welcome when she moved in back in December. They are fab with Dementia if my mum get upset they are there straight away

This care home is such a breath of fresh air from the previous care home experience. They are very attentive to their residents and offer superb dementia care. If mother rings her bell they are there within a couple of minute and deal with whatever is needed. They go the extra mile when required to offer comfort and company to their residents. Even the manager gets involved with the residents during her working day to talk or maybe assist. The food offered is of a very good quality and with variety. There always seems to be adequate staff on shift and I can recommend this care home enough.

As a service user, I found Martin Hall a very pleasant place to stay for a short stay. Staff very pleasant and kind. Food adequate, nice and warm room and plenty of help if needed.

My husband has lived at Martin Hall Nursing Home for over 6 years. He has always been well cared for and he enjoys the home cooked food. The staff have always been accommodating with his changing needs as his Dementia progresses. Any problems, someone always rings me to make me aware. The home is always clean and the staff is always helpful. Occasionally, I have had a problem finding a member of staff but it is usually because they are busy with other residents.

My father has dementia and has been a resident for many years. He has always been treated with kindness and care. Martin Hall provides an excellent environment for him and I am happy to recommend it to others.

I caught a member of staff trying to steal my money. Waiting too long for help to go to the toilet and even worse off at night. Haven't seen my room cleaned properly once.