Martin Hall Nursing Home

The Old Hall, Martin-by-Timberland, Lincoln LN4 3QY
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9.6 36 Reviews
  • Martin Hall Nursing Home, Lincoln
Martin Hall Nursing Home is located in a peaceful environment in the centre of Martin village, less than five minutes from Woodhall Spa.

The home offers dementia, nursing, residential, and respite care and care for those with mental health needs.

At Martin Hall Nursing Home, residents have a choice of lounge areas which feature comfortable and specially designed furnishings.

The home has a range of comfortable and well-equipped bedrooms decorated in keeping with the character of the house.

Chefs at Martin Hall Nursing Home pride themselves on knowing the tastes of residents and preparing a choice of fresh, nutritional meals and catering for any dietary and cultural needs.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1300
  • Self-Funded Residential Dementia Care: £1300 – £1300
  • Self-Funded Nursing Care: £1300 – £1300
  • Self-Funded Nursing Dementia Care: £1300 – £1300
  • RESPITE Self-Funded Residential Care: £1300 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1300
  • RESPITE Self-Funded Nursing Care: £1300 – £1300
  • RESPITE Self-Funded Nursing Dementia Care: £1300 – £1300

Fees are determined based on an individual assessment of care needs and the type of room chosen. Martin Hall Nursing Home applies different rates for self-funders. For full details and current rates, please contact the Martin Hall Nursing Home directly.

These prices are only a guideline, please contact Martin Hall Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Kim Gallagher (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (8)

Martin Hall Nursing Home Reviews (36)

9.6

Martin Hall Nursing Home has a Review Score of 9.6 (9.645) out of 10, based on 16 reviews in the last 2 years.
Over all time Martin Hall Nursing Home has 36 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Martin Hall Nursing Home
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Total of 36, showing 21-36
Review from J S (Daughter of Resident) published on 1 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is currently being cared for here. Absolutely brilliant staff! She is well taken care of, especially since she has had a chest infection. She seems relaxed and happy. I would highly recommend this place for people in need of good care. Excellent for residential, dementia and nursing.
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Review from H G (Resident) published on 2 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant.
Reply from Nicky Cox, Administrator at Martin Hall Nursing Home

Thank you for taking the time to review us, it is much appreciated. All staff at Martin Hall wish you well.

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Review from Patricia V (Daughter of Resident) published on 26 January 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
When Mum was admitted to the home, first impressions were good and the staff were friendly. However, myself and the family soon started to get concerned that mum wasn't being looked after properly. Mum has a stoma and has to have a special diet, the home was aware of her stoma but wasn't aware of what
food someone should be given, consequently mum was given food that wasn't suitable. Mum also had a broken left arm and was left-handed and no one supervised her eating, if the family were there we would help her feed if we weren't she would be left to herself, she was dirty and her food was all down her. I don't feel that mum was being washed and dressed, when we arrived one day she was sat in the chair in just her nightie and was frozen. We could see that Mum was deteriorating and we were getting worried. In the 4 days that Mum was in the home, I phoned twice because I was concerned. The following day mum was found in the chair unresponsive and was admitted to the hospital.
Reply from Kim Gallagher, NI for Martin Hall at Martin Hall Nursing Home

We welcome reviews both positive and negative and are sorry you feel this way after such a short stay at the care home. The information given before people come to the care home isn't always as accurate as we would like, the issues mentioned regarding special diets and supervision weren't identified or highlighted as a need for Mum's re-enablement placement with us. On arrival, Mum was clearly unwell and the travel did have an effect which caused us to contact a GP only two days after arrival. When we contacted family about Mum becoming unresponsive we were informed this had been happening historically and feel the staff acted quickly and effectively to get Mum the obvious medical assistance she needed. We wish Mum well for the future.

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Review from Graham L (Husband of Resident) published on 24 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
On arrival, my wife was welcomed by members of staff who were polite, careful and friendly, she was given an explanation of the care she would receive whilst resident in the home and given details of calling for members of staff whenever she required anything. My wife's appetite for food reduced whilst
she was in hospital and remained so for the duration of her stay at Martin Hall, this was almost certainly due to her being away from home and not happy with her situation as she told me on several occasions that the food at Martin Hall was always good with enjoyable variations from day to day. My wife also informed me that all the staff were exceptionally careful and attentive and always made her feel that looking after her was never a chore they always treated her with respect and regard for her dignity. Whilst she continually wanted to be home as soon as possible she was very happy with the care she received and that her stay was made as comfortable and pleasant as possible. Thanks to all.
Reply from Nicky Cox, Administrator at Martin Hall Nursing Home

Thank you so much for taking the time to give us such a lovely review. I will pass your comments onto our staff and we are pleased you were happy with the care Martin Hall provided.

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Review from Karin H (Resident) published on 22 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole team were helpful and professional. If you needed anything doing, they were here at the end of a buzzer. If you were like me and able to do more, they let you do it. Independence is really important whether it be small or large.
Reply from Nicky Cox, Administrator at Martin Hall Nursing Home

Thank you for taking the time to give us your kind review, it is much appreciated. All staff at Martin Hall wish you well.

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Review from Ursula D (Daughter of Resident) published on 29 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother recently stayed at Martin Hall for just over 4 weeks of rehabilitation after 6 weeks in hospital. The care she received at Martin Hall was superb. The staff were wonderful - so caring, considerate, gentle and kind. Nothing was too much trouble for them. Their encouragement, support and help
enabled Mum to get on her feet again (literally!), and then to progress so that she was able to come home again. We cannot praise them enough for all that they did. The food was also excellent - nourishing, healthy home-style cooking - just what Mum needed to build her up again. The setting is lovely - she had views of the garden and really enjoyed watching the birds and wildlife from her window. Every member of staff treated Mum with dignity. They were fun to be around and chatted to Mum at every opportunity, coaxing her back to normality. They even put a big replacement tv up in her room so she could see the Queen's jubilee when she broke the first one! Thank you all of you for everything!
Reply from Nicky Cox, Administrator at Martin Hall Nursing Home

Dear Ursula,
Thank you for your kind review it is very much appreciated.
Kind regards

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Review from Maureen R (Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone involved in my personal care, help and support was kind, compassionate and professional and willing to give whatever help I needed when I needed it. The menus were varied and nourishing and there were several treats including a national biscuit day with delicious homemade biscuits. I had a
very limited appetite to begin with but was never pressurised. My fluid intake was limited to hot water, but this was cheerfully provided. The carers all became good friends. My husband and daughter also agree that the care provided at Martin Hall for whoever has need to regain their strength is first-class.
Reply from Nicky Cox, Administrator at Martin Hall Nursing Home

Dear Maureen,
Thank you for taking the time to give us your review it is very much appreciated. We wish you all the best.
Kind regards

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Review from Marigold C (Resident) published on 27 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was resident at Martin Hall for a fortnight in a transitional bed. I received very good care - the staff were very good and there was plenty of choice of meals. Also, the medical care was excellent.
Reply from Nicky Cox, Administrator at Martin Hall Nursing Home

Thank you Marigold for your kind review, we hope you are doing well and continuing on your road to recovery. Best wishes from all the staff at Martin Hall.

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Review from A H (Daughter of Resident) published on 15 December 2021 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
I visited mum on 18th November 2021 - shocked at how ill she looked. Requested they call the GP. Had previously expressed concern about how short of breath she was and how her cough was much worse. She was admitted to hospital with a chest infection/pneumonia. She was placed on a drip and also had blood
transfusions. The care staff should have had her checked by a GP before her condition got this bad. I wonder what would have happened to her if I had not visited her that day!
Reply from Teresa Osborne, Operation Support Manager at Martin Hall Nursing Home

Firstly may we thank you for raising your concerns however Mum was on antibiotics as prescribed by the GP. On the day in question, your request for Mum to be seen by a nurse was immediately actioned and the emergency services were called and Mum was taken by ambulance to hospital on the day. We wish Mum a speedy recovery.

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Review from Colin B (Son of Resident) published on 11 June 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The management and staff are very helpful always happy to help and to answer any questions I've had about the welfare of my father. He is difficult to look after with having dementia and he's very stubborn. The home is very clean, doe need modernisation ie: double glazing, but overall, is very good.
Have dealt with COVID very very well.
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Review from Antonia A (Friend of Resident) published on 6 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
During these uncertain times, we have found that staff at Martin Hall have been very accommodating with regards to getting messages and phone calls to my friend without too much trouble. I appreciate that they are extremely busy but usually have time for a quick update. Keep up the good work.
Reply from JAYNE BRACKEN, Manager at Martin Hall Nursing Home

Thank you for taking the time to send us your kind review.

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Review from Philip O (Son of Resident) published on 23 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has had two stays here in the last 6 months and she speaks so highly of her care - comparing it to staying in a 5-star hotel! The staff are friendly and attentive - nothing is too much trouble and she absolutely loves the food. My siblings and I have had regular contact with the staff and
it is evident that they care for and get to know their residents well. Well done to everyone who works there, you do a terrific job and it is truly appreciated.
Reply from Nicky Cox, Administrator at Martin Hall Nursing Home

Thank you for taking the time to review us, we hope Mum is settling in well at her new home.

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Review from Carolyn F (Daughter of Resident) published on 11 October 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Under very difficult circumstances I had to find a care home for my mum. From the first time I set foot in the home, I was made to feel welcome. Mum was only in Martin Hall for a few months but she was well looked after and although she was anxious and scared at times, she was helped by the lovely staff
and I started to see her more settled with each visit.
The staff at Martin Hall are very friendly and available to talk to, either in person or by phone. I was always given an accurate account of how mum was doing.
Mum has now left Martin Hall as we have moved her closer to her family in Essex.
Thank you, Martin Hall, for being there for Mum and just as importantly being there for me.
Reply from Nicky Cox, Administrator at Martin Hall Nursing Home

Thank you for your review. We really do appreciate you taking time out to do this and hope your mum is now settled in her new home.

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Review from Wayne T (Son of Resident) published on 29 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father needed full-time care and I was a little sceptical about Martin Hall as I had heard some not so glowing reports from a couple of years back. I decided to visit unannounced to inspect as it's close to my Metheringham home.
I was welcomed in and shown around. The home I am informed is under
new ownership and management and the staff and manager all were very professional. My father saw out his last couple of months here and I wouldn't hesitate to recommend Martin Hall to anyone.
Thank you so much.
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Review from N C (Friend of Resident) published on 22 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has settled very well into Martin Hall. Staff are friendly and attentive. Her health has improved and she looks very well.
Reply from Jayne Bracken, Manager at Martin Hall Nursing Home

Thank you for taking the time to review our Care Centre your comments are very much appreciated.

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Review from J B (Brother of Resident) published on 22 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother was admitted after having a fall at home. He gets on very well with all the staff. They always make me feel welcome when I visit.
I haven't seen my brother look so good in a long time.
I would highly recommend this happy, friendly nursing home. If I needed care, I would be happy to stay
here.
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Current Review Score: 9.6 (9.645)

Overview of Review Score

The Review Score of 9.6 (9.645) out of 10 for Martin Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.645 for Martin Hall Nursing Home is calculated as follows: ( (142 Excellents x 5) + (23 Goods x 4) + (12 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 183 Ratings = 4.645
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Martin Hall Nursing Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Mar 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (7)

Bogdan

Bogdan Florea

Job Title: Manager

Bogdan serves as joint manager at Martin Hall and Homer Lodge.

Nicky

Nicky Cox

Job Title: Administrator

Nicky has been the Administrator at Martin Hall since 2018

Alison

Alison Sanby

Job Title: Registered Nurse

Alison has many years experience as a mental health nurse.

Alina

Alina Dobritoiu

Job Title: Registered nurse Joined: 2017

Alina has worked at Martin Hall since 2017 and has many years of experience.

Liz

Liz Bettany

Job Title: Activities Co-ordinator

Liz has worked at Martin Hall for over 20 years, from carer to admin and now our Activities Co-ordinator.

Tracy

Tracy Limb

Job Title: Cook Joined: 2005

Tracy has been at Martin Hall since 2005 as a Kitchen Assistant and promoted more recently to Cook.

Peter

Peter Wilson

Job Title: Maintenance Joined: 2021

Pete has been our Maintenance since 2021.

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