Main Street, Bucknall, Woodhall Spa LN10 5DT
Nightingale House Care Centre welcomes a wide range of nursing and personal care needs, as well as being ideal for adults with a physical disability.
Care workers maintain a service that respects the dignity and privacy of each client, while ensuring they can be contacted throughout the day and night.
The emphasis on enjoyment and quality of life includes access to a menu of freshly sourced produce and many recreational activities.
Group: Halcyon Care Group
Person in charge: Emma Steadman (Manager)
Local Authority / Social Services: Lincolnshire County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 45 Service Users
Registered Care Categories*: Old Age • Physical Disability
Single Rooms: 45
Rooms with ensuite WC: 45
Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Nightingale House Care Centre: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.3 (maximum of 10) for Nightingale House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Nightingale House Care Centre in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.208 for Nightingale House Care Centre is calculated as follows: ( (11 Excellents x 5) + (7 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 24 Ratings = 4.208
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.111 Points relating to the number of positive Reviews for Nightingale House Care Centre is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 1 Reviews ÷ 9 Target = 0.111
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Nightingale House Care Centre has a Review Score of 7.3 (7.319) from 2 Reviews
Review submitted from a Postal Card by Lynne A (Daughter of Resident) on Friday 16 March 2018.
My Mum needs 2 carers for all her needs due to a stroke. I think it would be nice if certain carers spent more time with the residents (for a chat etc). Generally speaking, the home is good but there is always room for improvement. Meals could be hotter. The variation is much better now menus are on view for everyone to see. As with every job, some people are better at their job than others. We all have to accept that nowhere is like your own home.
How likely would you be to recommend Nightingale House Care Centre? Likely
Emma Steadman, Registered Manager at Nightingale House Care Centre responded to this review on 16 Mar 2018:
Thank you so much for taking the time to complete one of our comment cards when you visited your mother. We appreciate the feedback we get from our resident's relatives as it assists us in continuing to develop the standards of person-centred care at Nightingale House.
Review submitted from a Postal Card by Christine C (Daughter of Resident) on Monday 20 March 2017. Relates to February 2017.
Mum came reluctantly to this care home in October.
It has been an unexpected and swift transition for her from independent living which Mum has not taken to easily.
From our first visit to look at the home to this date, every single staff member has shown kindness, endless patience and emotional support.
Mum is always treated with dignity, respect and much personal warmth.
As Mum's physical needs have proved to be quite demanding at times, I am very grateful for how the staff have adapted her room to make life easier for her yet still allow and encourage independence.
This is a lovely happy place to live and I am so pleased we found it for my Mum.
How likely would you be to recommend Nightingale House Care Centre? Extremely Likely
There are currently no awards/recognitions posted yet for Nightingale House Care Centre
There are currently no Care Home Idol entrants who have performed at Nightingale House Care Centre