Halcyon Care Group in Lincolnshire | 5 Care Homes

Review of
Martin Hall Nursing Home
from Neil J (Son of Resident) published on 30 January 2026 Submitted via Website • Report

Overall Experience

My mum suffers with late stages of dementia and care at home was becoming too much. Martins care home took on the care of my mum very quickly. I cannot praise them enough for how well the staff made her feel at home and put all her family at ease. Very flexible with family visiting and very polite and

make you feel welcome.

They have many activities and also extra perks that my mum has enjoyed very much. They have made the change for my mum seamless and very efficient. Don't think i could recommend a better place. If someone is looking for a great clean place and great staff this would have to be one of the best out there.

Can't thank them enough for what they have done for not just my mum but also my dad.

Reply from Nicky Cox, Administrator at Martin Hall Nursing HomeThank you so much for your positive comments and we are so pleased to hear that you and dad are pleased with the care your mum is receiving. I will pass all your comments on to the rest of the team. Once again thank you for taking the time to review us.

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Review of
Nightingale House Care Centre
from Claire L (Resident) published on 20 January 2026 Submitted via Postal Card • Report

Overall Experience

I am happy and feel safe here, now I'm not fit enough to live on my own. The staff are very patient with me if I forget anything and they are all very caring. Below is to justify my interest in the medication I'm given and why! I'm aware things change! I worked as a district nurse then sister before

moving into general practice, 2 "shared" me, as I was. We had many meetings in Europe and America when drug companies started paying for us to study for many health diplomas and drugs involved.

Reply from Emma Steadman, Manager at Nightingale House Care CentreThank you for your lovely feedback Claire, we love having you and have all learnt a great deal from you during your time here.

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Review of
Martin Hall Nursing Home
from J M (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report

Overall Experience

All the staff are helpful, polite, and the home feels like a proper community. Staff are interested in residents' lives prior to entering care. They go the extra mile. Arranging for photographs to be framed and put up on a resident's wall, etc.
My father absolutely loves his room, is always complimenting

them on their care, helpfulness and the activities organised. I couldn't ask for more! A huge stress and concern was removed knowing he is so happy, healthy, loved and having the best time possible.

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Review of
Martin Hall Nursing Home
from Jo T (Friend of Resident) published on 6 January 2026 Submitted via Postal Card • Report

Overall Experience

I found the care and compassion of everyone we had contact with, was really reassuring. Everyone know about him, his needs and wants and also they were keen to understand him as a person and interested in his past. I really felt like they were all trying to do their absolute best to make him as comfortable

as possible. Martin Hall really does know how to care in the truest sense. I would definitely recommend them.

Reply from Nicky Cox, Administrator at Martin Hall Nursing HomeIt is always so nice to hear such a lovely review, thank you for your positive comments regarding Martin Hall and the care team.

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Review of
Martin Hall Nursing Home
from F J (Daughter of Resident) published on 19 December 2025 Submitted via Website • Report

Overall Experience

My mum moved here from a previous care home, staff were so welcoming to my mum and all of her family. She settled in well. Mum looked so peaceful here. Food looked amazing, staff were very empathetic, caring. Her room was lovely and spacious, always clean and tidy in the home. Staff rang if any updates.

Mum passed away several weeks ago , staff were so supporting towards her family. I can't thank the amazing staff here enough.Wished we had chosen here in the first place. Thank you Alison, Alina, Bogdan and all other staff who took care of my mum.

Reply from Nicky Cox, Administrator at Martin Hall Nursing HomeThank you so much for your lovely review. I will pass your comments onto all our staff.

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Review of
Martin Hall Nursing Home
from Heather B (Daughter of Resident) published on 24 November 2025 Submitted via Website • Report

Overall Experience

My father moved to Martin initially for respite care.All the staff are very caring and attentive. His needs were all met and he had a brand new room with ensuite facilities. A huge thank you to all the staff for their help over this period.

Reply from Nicky Cox, Administrator at Martin Hall Nursing HomeWe really appreciate you taking the time to leave your review and hope dad has settled well in his new home.

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Review of
Martin Hall Nursing Home
from Christine L (Wife of Resident) published on 20 November 2025 Submitted via Postal Card • Report

Overall Experience

My husband was admitted to Martin Hall with delirium and challenging behaviour. The manager and team not only dealt with my husband in a very caring way (even with the abuse he gave). They supported me in everyway. I am pleased to say he is now home with me. I will be given respite allowance and I hope

Martin Hall will have room for him. I don't want him to go anywhere else. Would I recommend Martin Hall? 100%

Reply from Nicky Cox, Administrator at Martin Hall Nursing HomeThank you so much for your kind review I will be sure to share this with the team. Please don't hesitate to get in touch should you need our services again.

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Review of
Martin Hall Nursing Home
from S C (Daughter of Resident) published on 13 November 2025 Submitted via Postal Card • Report

Overall Experience

Mum moved here a few weeks ago. Already she is looking settled. Weight done within 24 hours, yet the old home couldn't do. DOLs started the process - old one gave excuses as to why they didn't do finger nails cut, cleaned, shaped - old one, they were disgusting - which in turn led to skin rips, of which

her skin is healing now! Care here is how it should be.

Reply from Nicky Cox, Administrator at Martin Hall Nursing HomeThank you so much for your kind review, we are pleased to hear that you are happy with the care your mum is receiving and I will be sure to pass your comments to the rest of the care team.

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Review of
Manor Care Centre
from Teresa H (Daughter of Resident) published on 21 October 2025 Submitted via Website • Report

Overall Experience

My dad has only been with Manor Care since September and so far it's all been a very positive experience. The staff are incredibly friendly and attentive and go out of their way to welcome the residents and their visiting families. The home is clean and well organised and I am confident that we picked

the right place for my dad to settle down in. He loves his new room, where it is a good size and a good sized bathroom too. I highly recommend this care home to anyone looking around this area and not sure which one to choose.

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Review of
Manor Care Centre
from Steven C (Son of Resident) published on 9 October 2025 Submitted via Website • Report

Overall Experience

My dad unexpectedly was brought in under emergency respite. He has recently become a permeant resident of manor care centre. This was decided after a heartbreaking review and assessment for what was best for my dad's long term care needs for his advanced dementia and heart condition.

I honestly

can't praise Lisa and her team enough. Lisa has been amazing and the love she shows for her resident's is beyond's word's. Nothing is too much trouble and she understands she is looking after someone's loved one, like it is a member of her own family.

The home is spacious and has lovely grounds and bright and colourful inside. My dad is clean and looked after by the most caring of people one can imagine. Thank you all you do for my dad and the residents. You are amazing in all ways

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Review of
The Fountains Care Centre
from S G (Daughter of Resident) published on 18 September 2025 Submitted via Website • Report

Overall Experience

Dad was taken into The Fountains after previously being at another nursing home for a short period, where they said they couldn't meet his needs.He had dementia.
From the day he arrived all the staff were good with him and once they got to know his needs and quirks they were very accommodating with

him.He had his moments but nothing was too much trouble for this brilliant team.
Not living locally it was a comfort to know Dad was in good hands and there was always someone on the end of the phone to assure us he was doing ok.
Dad sadly passed away 19th July and we all managed to visit him before his passing.The staff kept us well informed as he suddenly started to deteriorate and their caring manner was very much appreciated.

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Review of
The Fountains Care Centre
from Patricia M (Daughter of Resident) published on 12 September 2025 Submitted via Website • Report

Overall Experience

Care given to my father was excellent, all the staff are friendly and helpful. He enjoyed his stay there and all the activities they did.
They catered to all his needs and nothing was too much trouble. Made his stay comfortable.

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Review of
The Fountains Care Centre
from L S (Daughter of Resident) published on 27 August 2025 Submitted via Website • Report

Overall Experience

My mum was in the care hone for only 4 weeks from April to may the care she received was amazing she was always clean and well cared for, nothing was too much trouble
The food was homemade and fresh, she celebrated her 95th birthday while there and they made it special for her and our family making

her a lovely cake the staff were so kind and caring right up until she passed away, I can't thank them enough I know the home decor could do with updating but it was very clean
Thanks again for making my mums last few weeks comfortable and very dignified all the family wish to express their gratitude for the care she received and we wouldn't hesitate to recommend the fountains to other people

Reply from Carl Jones, Manager at The Fountains Care CentreThank you for taking your time to leave such a lovely review. It was an absolute pleasure to care for your mother and its very warming to receive your review commending our fantastic staff team. i just wanted to inform you that we have taken some of the areas that you highlighted we can improve on and have recently hired a new activity coordinator and and in the process of re decorating to improve them areas.

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Review of
Manor Care Centre
from K D (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report

Overall Experience

I am so relieved Mum is here. Welcoming, clean and beautifully maintained - and with a lovely garden! Mum was reluctant to enter residential care, but now she is living at the home she is happy, settled and above all - she is safe. The staff are very considerate and thoughtful, and the manager made

me feel at ease, and looked at every detail re Mum, and carefully considered Mum's needs as an individual.

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Review of
Martin Hall Nursing Home
from R H (Respite Resident) assisted by family/friend published on 14 August 2025 Submitted via Postal Card • Report

Overall Experience

All the staff were very friendly and made us feel welcome in every way. Would highly recommend Martin Hall Nursing Home.

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Review of
Nightingale House Care Centre
from Debbie M (Daughter of Resident) published on 21 July 2025 Submitted via Website • Report

Overall Experience

Our father has now been a resident for around two years & we have always found all staff to be helpful, caring & polite.
Our mother spent her final week being cared for & we couldn't have wished for better care on her final days, both mum & the family members sat with her were looked after, the compassion

shown to the family was beyond anything we expected.
As a family we couldn't recommend Nightingale House highly enough.

Reply from Emma Steadman, Manager at Nightingale House Care CentreThank you so much Debbie for your lovely comments, it was a pleasure to have mum in her final days, after getting to know her so well caring for dad who is a treasured resident.

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Review of
Nightingale House Care Centre
from J T (Son of Resident) published on 21 July 2025 Submitted via Website • Report

Overall Experience

My mum has been here since Oct 2024. Mum has dementia. I have an iPad in her room and generally the internet connection is good enough for me to video call her nearly everyday and she also has a hub so I, and the staff, can put some music on for her if she is a bit agitated or just would like to listen

to some music. I go and see her every couple of weeks. The staff know me and are happy to update me on how mum has been.
Generally mum is quite happy and does get involved in some of the activities. She has a lovely view from her room and I feel as though I have made a good decision to have her looked after at The Nightingale.
Mum and others say that the food is very good. I think they make it there.
It's a bit out of the way, so not the easiest to get to, but I've never had a problem parking.

Reply from Emma Steadman, Manager at Nightingale House Care CentreThank you ever so much for your thoughtful review, mum is certainly a loved character in the home and we enjoy looking after her.

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Review of
The Fountains Care Centre
from Elizabeth H (Friend of Resident) published on 3 July 2025 Submitted via Website • Report

Overall Experience

This care home is failing on every level.
I have taken several photographs that i will be submitting to LCC & the CQC.
With immediate effect this care home needs closing down, the care is bare minimum,
I have huge concerns about, resident safety, hydration, boredom, lack of mobility, lack of encouragement,

health, wellbeing...
I witnessed some caring staff, which is a shame for them as several seemed to be just showing up, donning a uniform & pretending to care.
The building itself is in dire need of a major refurb, call bells are old fashioned, with bare wires at the connections & not placed within easy reach of residents, lighting is terrible.
It seems that the basic plan is to place residents in comfy chairs turn on the TV very very loudly, put on an awful film via 'youtube' & walk away, go for your cigarette break.
There are data protection breeches with personal information being left in communal areas.
Staff shortages was quoted as an issue, this doesn't surprise me, why would

Reply from Katie Robinson, Manager at The Fountains Care CentreWe would like to apologise sincerely for your recent experience, especially to your loved ones. We have received many positive reviews, however we understand that your feedback does not meet the required expectation for care standards. We acknowledge your openness and honesty and will take the concern on board to make improvements, involving staff, management and environmental changes to which we do have a refurbishment schedule in place. This has been taken extremely seriously by the company and will be dealt with appropriately. I do hope this reassures you that we have listened with planned support to make changes. Thank you for your time to liaise with us to make positive improvements to the service.

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Review of
Homer Lodge Care Centre
from A P (Friend of Resident) published on 27 June 2025 Submitted via Website • Report

Overall Experience

Very impressed with the high standard of care given to my friend during her short-term stay at Homer Lodge Care Centre. communication with the staff has been excellent and always feel informed and included.
Staff always cheerful and helpful and ready to make sure the residents receive the very best

of care. From the senior management down, standards in my opinion are top-notch. Very impressive. Thankyou for providing such a nurturing and respectful space.

Reply from Bogdan Florea, care home manager at Homer Lodge Care CentreThank you so much for your kind and thoughtful review. We are truly delighted to hear that your friend had such a positive experience during her stay at Homer Lodge Care Centre. Providing high-quality, compassionate care is at the heart of everything we do, and its wonderful to know that our efforts have made a meaningful difference. Your comments about our communication, cheerful and helpful staff, and high standards across the team are greatly appreciated and will be shared with everyone involved. Thank you again for your support and trust.

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Review of
Martin Hall Nursing Home
from Nigel P (Son of Resident) published on 12 June 2025 Submitted via Website • Report

Overall Experience

I would like to thank you and your staff, for the wonderful care that you provided for my mother for nearly 5 weeks before she died and that someone was with her when she passed away, I will recommend you to everyone who asks me about care homes.

Reply from Nicky Cox, Administrator at Martin Hall Nursing HomeWe really do appreciate your kind words, it was a honour looking after your mum in her final weeks. Sending you and your family best wishes from all the staff at Martin Hall.

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Care Homes Owned by Halcyon Care Group in Lincolnshire

Halcyon Care Group Locations in Lincolnshire (5)

Halcyon Care Group Reviews in Lincolnshire (151)

Martin Hall Nursing Home

Nightingale House Care Centre

Martin Hall Nursing Home

Martin Hall Nursing Home

Martin Hall Nursing Home

Martin Hall Nursing Home

Martin Hall Nursing Home

Martin Hall Nursing Home

Manor Care Centre

Manor Care Centre

The Fountains Care Centre

The Fountains Care Centre

The Fountains Care Centre

Manor Care Centre

Martin Hall Nursing Home

Nightingale House Care Centre

Nightingale House Care Centre

The Fountains Care Centre

Homer Lodge Care Centre

Martin Hall Nursing Home

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