Care Homes Owned by Halcyon Care Group in Derbyshire

Excellent care in every way.

Activities not suitable for people who have their faculties so not to be treated like children but as adults.

Mums transition into residential care was quite hurried as her needs changed after a fall at her home. Staff were welcoming and friendly and tried hard to make mum feel an individual by encouraging personal possessions. Initial assessment and care plans were put in place to keep mum safe. She had a health assessment within days from the GP practice. Food is varied and offered appropriately. Staff are responsive and friendly to residents and family. We feel mum is well cared for and safe.

My Dad has been a resident at Oaklands for nearly 3 years now and is very settled. I cannot praise Sam and the entire team enough for the amazing care Dad receives. They treat him with respect and help him maintain his dignity even in difficult moments. They are angels. I do not live in the UK and the fact that I can go to bed every night knowing he is looked after and cared for in this way makes the difficulty of being so far away while facing this cruel illness much less stressful. The lovely activities ladies also find time to make a video call with Dad every week so I can see him and have a little chat, which obviously makes me very happy. What more can I say, a great care home with very very special, caring staff.

Since my Mum has resided at oaklands care home my experience as her son has been excellent. I feel my Mums needs are taken care of & the staff are friendly and helpful. She seems happy here and that's all we can ask for

My husband became a resident at the beginning of September to Oaklands. Since then, the care he has been given has exceeded all expectations. Every single member of staff has treated him with the utmost respect and dignity, maintaining a calm and caring manner. Nothing is too much trouble for anyone. Their attention and support have made the transition to permanent so much easier. They are all amazing. Thank you, everyone.

I have been in lots of care homes over my 70 odd years and I must say the staff are first class. I thank you all from the bottom of my heart you are all heroes.

His personal care needs and grooming are all taken care of. His clothing is always clean and freshly laundered and he looks smart and tidy. Nothing is ever too much trouble for the staff if you ask them for something and they are always friendly and polite. My Dad's room is always clean and tidy with his personal photos put on the wall by the maintenance team. They send us photos and videos. Thank you Sam and team from a very grateful family.

I think Peter has been looked after really well and would highly recommend Cliff House. Thank you for everything.

My brother went stay at Oaklands in January 2025 he's only 62 with dementia . I've never had any dealing with a carehome before . But same as the banner says outside ( SUPER HEROES WORK HERE ) that is so true I can honestly say I've never met such caring and loving people that works there NOTHING is to much trouble for them .even my dog ( Bailey ) loves to there . the only one down side is i can only give this review 5 stars. when it deserves a million stars

Excellent care has been given to my Aunty. All the carers are lovely and nothing is too much bother. The home is really clean and the staff keep them engaged, if any one of the residents need anything they are there like a flash. The atmosphere of the home is always happy and that is a big thing for a home. A big thank you to all the staff for being so kind.

Had initial concerns regarding recent staff losses. New staff and management do appear to be very good. Hopefully new changes will appear to be positive and beneficial to residents. Bit soon to be able to comment fully.

My mum moved into Cliff House Clowne in December 2024 and couldn't be happier. The care given by the staff has been exceptional. It's been a great relief to us as a family to know she is cared for so well.

Staff have been exceptionally kind since we made our first enquiry. Mum is now settled and staff have been able to stabilise her medication. We feel happy that we are able to visit at any time and can be involved in any special events.

Dad is happy and cared for. Staff are fantastic, really polite caring and show the residents total respect. Nothing seems to be too much trouble, so glad we chose Oakland for my dad to spend his remaining years.

My dad's been here since the beginning of September. It's such a lovely clean care home the staff & managers are so caring & genuinely do care for the residents. The events lady makes it a very jolly place to be. When we came to look round one staff member in particular was so nice & we got a warm feeling when she showed us round. Even though my dad lived out of the area, we decided this was the place for him home from home.

Thank you to all the team for looking after our Dad and caring for him.

Everyone from management to all the staff is very friendly, nothing is too much trouble including cleaning and kitchen staff. The activities coordinator, what a difference she has made! Treated to hot drinks and cake every time I go, what more could you ask for?

The staff are very friendly and go above and beyond to help in any way they can. Very happy environment to be in.

I find the staff very friendly. They treat Mum very well, which is the most important thing. We always feel that we are welcome to visit. The activities coordinator is excellent and tries to get residents involved in her entertainment, which is varied.