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Cliff House

Cliff Hill, Clowne, Chesterfield, Derbyshire S43 4LE
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Cliff House, Chesterfield
Cliff House, Chesterfield
Cliff House, Chesterfield

Part of the Halcyon Care Group, an established quality care provider in Lincolnshire since 1989, Cliff House is situated in a quiet residential area within walking distance of the centre of Clowne.

Cliff House is a residential care home situated on top of Cliff Hill offering stunning views of the surrounding area, boasting a purpose built garden.

Staff offer personal care for up to 40 residents with physical disabilities, dementia and mental health problems.

Care Provided by Cliff House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,165 - £1,300£1,165 - £1,300
Residential Dementia Care£1,165 - £1,300£1,165 - £1,300

Fees are subject to assessment based on individual needs and room availability. For more information, please contact Cliff House directly.

Contact Cliff House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Natalie Bullimore(Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 100

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1995
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (5)

Visiting

  • Cliff House Care Home welcomes visits from family and friends, recognising the important role they play in supporting residents’ emotional and social wellbeing. Visits are encouraged during reasonable daytime hours. To ensure the safety and comfort of all residents, visitors may be asked to follow basic infection control and safeguarding measures where appropriate.

Parking

  • Cliff House Care Home provides an on-site car park that is a private facility reserved exclusively for visitors and staff, ensuring convenient access to the home.

Cliff House Reviews (56)

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9.4

Cliff House has a Review Score of 9.4 (9.383) out of 10, based on 10 reviews in the last 2 years. Over all time Cliff House has 56 reviews.

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Review from J P (Daughter of Resident) published on 29 July 2026 Submitted via Postal Card
Overall Experience

My mum has just had 18 days Respite Care, to help her, but to really help me out has her main carer with health problems of my own. The care she has been given was exceptional and I cannot thank them enough. I look forward to her next respite break. The staff from the manager right down to carers and kitchens staff have all been amazing. And the gardener/maintainance man made Mum happy by filling up the bird feeders outside her window

Reply from Natalie Bullimore, Manager at Cliff House

Thank you for your lovely review. Although your mum was only with us for a short respite stay, she was an absolute pleasure to care for. We thoroughly enjoyed having her with us and hope to welcome her back again in the future.

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Review from H T (Daughter of Resident) published on 4 June 2026 Submitted via Postal Card
Overall Experience

Excellent care in every way.

Reply from Cliff House, Home Manager at Cliff House

Thank you for your wonderful feedback. We are delighted to hear that you found the care excellent in every way and that your experience was so positive across all aspects of our service .Our team works hard to provide the highest standards of care and support, and it is rewarding to know that our...  

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Review from J B (Daughter of Resident) published on 21 May 2026 Submitted via Postal Card
Overall Experience
Food not appetising enough especially for one that hasn't got an appetite. A much better variety of foods available could be more appealing i.e. spices, like chillis, currys, spag bol or toasted sandwiches. Food tends to be quite bland. Also meal times need to be spread out more -
Breakfast - 7.30 - 9.30 Elvenses 11am
Lunch - 1.00 - 2.00 Mid afternoon 3-4pm
Dinner - 5.00 - 6.00 Supper/snack/drink 8pm - 9pm.

Activities not suitable for people who have their faculties so not to be treated like children but as adults.

Reply from Cliff House, Natalie Bullimore Manager at Cliff House
Thank you for your feedback.
We are sorry to hear that the food has not always been appetising, particularly for residents with a reduced appetite. Your suggestions for a wider variety of meals have been noted .

The home also provides an additional menu alongside the main menu to offer residents...  

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Review from M T (Son of Resident) published on 12 May 2026 Submitted via Postal Card
Overall Experience

Mums transition into residential care was quite hurried as her needs changed after a fall at her home. Staff were welcoming and friendly and tried hard to make mum feel an individual by encouraging personal possessions. Initial assessment and care plans were put in place to keep mum safe. She had a health assessment within days from the GP practice. Food is varied and offered appropriately. Staff are responsive and friendly to residents and family. We feel mum is well cared for and safe.

Reply from Cliff House, Manager at Cliff House
Thank you for your lovely feedback. We're so pleased to hear that your mum's transition into residential care, despite happening quite suddenly after her fall, was supported with warmth, kindness, and professionalism.

Our team works hard to ensure every resident feels valued as an individual, and...  

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Review from Marie L (Partner of Resident) published on 22 September 2025 Submitted via Postal Card
Overall Experience

I think Peter has been looked after really well and would highly recommend Cliff House. Thank you for everything.

Reply from Cliff House, Manager at Cliff House

Thank you so much for taking the time to write us such a kind review, it is much appreciated. We are proud of our staff team and do everything we can to make our residents feel they are are home. It was a pleasure to look after your husband.

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Review from Julie S (Niece of Resident) published on 29 August 2025 Submitted via Postal Card
Overall Experience

Excellent care has been given to my Aunty. All the carers are lovely and nothing is too much bother. The home is really clean and the staff keep them engaged, if any one of the residents need anything they are there like a flash. The atmosphere of the home is always happy and that is a big thing for a home. A big thank you to all the staff for being so kind.

Reply from Natalie Bullimore, M at Cliff House

Thank you for your review. We are really proud of all our staff and the dedication they give to all our residents.

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Review from Alison C (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card
Overall Experience

Had initial concerns regarding recent staff losses. New staff and management do appear to be very good. Hopefully new changes will appear to be positive and beneficial to residents. Bit soon to be able to comment fully.

Reply from Natalie Bullimore, Manager at Cliff House

Thank you for your review. We are hoping that once the changes within the home are complete, they will be a pleasant improvement for all.

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Review from Julie B (Daughter of Resident) published on 2 July 2025 Submitted via Postal Card
Overall Experience

My mum moved into Cliff House Clowne in December 2024 and couldn't be happier. The care given by the staff has been exceptional. It's been a great relief to us as a family to know she is cared for so well.

Reply from Kim Gallagher, Area Manager at Cliff House

Many thanks for your kind review, your Mum is a pleasure to care for.

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Review from S S (Daughter of Resident) published on 11 June 2025 Submitted via Postal Card
Overall Experience

Staff have been exceptionally kind since we made our first enquiry. Mum is now settled and staff have been able to stabilise her medication. We feel happy that we are able to visit at any time and can be involved in any special events.

Reply from Kim Gallagher, Area Manager at Cliff House

Many thanks for your review, we are so glad your Mum has settled in with us.

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Review from Jayne M (Daughter of Resident) published on 28 October 2024 Submitted via Website
Overall Experience

My dad's been here since the beginning of September. It's such a lovely clean care home the staff & managers are so caring & genuinely do care for the residents. The events lady makes it a very jolly place to be. When we came to look round one staff member in particular was so nice & we got a warm feeling when she showed us round. Even though my dad lived out of the area, we decided this was the place for him home from home.

Reply from Karen Mullins, Manager at Cliff House

Thank you so much for taking the time to write us such a kind review, it is very much appreciated. We are proud of our staff team and do everything we can to make our residents feel they are are home.

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Review from J A (Daughter of Resident) published on 24 July 2024 Submitted via Postal Card
Overall Experience
Dad has only been a resident for 12 weeks. He has settled in quickly with the excellent support from the management and all the staff. The atmosphere in the home is great, homely, and friendly. Interaction between staff and residents is genuine and they show our Dad love and respect. They are kind, caring, and professional. When Dad's health deteriorated and he needed medical attention the staff and management were quick to respond with emergency services and contacting family. After a few days in the hospital, Dad was back with the caring knowledgeable staff who understood Dad's health and well-being.
The activities co-ordinator is very upbeat and the residents do lots of interactive, creative, and fun activities wether you want to join in or watch.
Monthly Church services are a lovely idea and appear to be enjoyed by everyone.
The support from the local surgery medical team who visit on a regular basis is very reassuring.

Thank you to all the team for looking after our Dad and caring for him.

Reply from Karen Mullins, Manager at Cliff House

Thank you for your kind review, it is very much appreciated. We are so glad your Dad has settled in, it is a pleasure to look after him.

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Review from M G (Relative of Resident) published on 1 July 2024 Submitted via Postal Card
Overall Experience

Everyone from management to all the staff is very friendly, nothing is too much trouble including cleaning and kitchen staff. The activities coordinator, what a difference she has made! Treated to hot drinks and cake every time I go, what more could you ask for?

Reply from Karen Mullins, Manager at Cliff House

Thank you so much for taking the time to write us a review it is very much appreciated.

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Review from J M (Granddaughter of Resident) published on 10 June 2024 Submitted via Postal Card
Overall Experience

The staff are very friendly and go above and beyond to help in any way they can. Very happy environment to be in.

Reply from Karen Mullins, Manager at Cliff House

Thank you for your kind review. We are proud of our staff team.

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Review from L F (Daughter of Resident) published on 10 June 2024 Submitted via Postal Card
Overall Experience

I find the staff very friendly. They treat Mum very well, which is the most important thing. We always feel that we are welcome to visit. The activities coordinator is excellent and tries to get residents involved in her entertainment, which is varied.

Reply from Karen Mullins, Manager at Cliff House

Thank you for your lovely review. We always think of our resident's relatives as being part of our family here at Cliff House.

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Review from M S (Daughter of Resident) published on 10 June 2024 Submitted via Postal Card
Overall Experience
First-class care feels like family. I can't fault the staff - all brilliant - so kind, caring, wonderful, knowledgable, dedicated, professional - not enough words to describe how fantastic they are.
The rooms and environment are clean, and smell fresh!
The food and choices are wonderful!
Well managed, attention to detail excellent.

I can't thank the staff enough - you have literally saved our lives!

Reply from Karen Mullins, Manager at Cliff House

Thank you so much for your review. It is a real pleasure to look after your Mum, she is definitely a character.

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Review from B D (Husband of Resident) published on 5 June 2024 Submitted via Postal Card
Overall Experience

My wife is treated with great care and compassion by the amazing staff, and she receives regular visits from clinicians from the local surgery. She has a pleasant room which is cleaned daily and there are numerous activities for her to join in throughout the week. The staff always listens to any concerns that she may have and they are always pleasant and cheerful.

Reply from Karen Mullins, Manager at Cliff House

Thank you for your kind review. We are so proud of our staff team and it is great to know your wife enjoys joining in with the activities.

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Review from K S (Daughter of Resident) published on 14 May 2024 Submitted via Postal Card
Overall Experience

My Mum has been a resident of Cliff House for 2 and a half years. Her health (physical and mental well-being) has been at a more stable and improved level since she moved in. I have always been kept informed of any issues and I feel very confident in the ability of the staff caring for Mum. It is evident to me that all staff (carers, domestics, kitchen staff, activity lady) have the residents well being as a high priority.

Reply from Karen Mullins, Manager at Cliff House

Thank you for your review. We are so glad you feel your mum's health is more stable and believe that is down to the hard work of all our staff team.

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Review from Jan T (Daughter of Resident) published on 14 May 2024 Submitted via Website
Overall Experience
Cliff House is an excellent example of a well-organized, well-run care home. I can’t praise them enough. The carers, the team leaders, the management, and all other staff go the extra mile to look after the residents. I can’t thank them enough for looking after my mum who is 93 years old. They have welcomed her with open arms and the care they are giving her is outstanding. The home is spacious, light, airy, and spotlessly clean, rooms are the same. Mum is treated with dignity and respect. Security is of a very high standard.
I cannot fault this care home and cannot praise them enough. One of the managers went out of her way to get Mum into the home from the hospital as quickly as possible, she was very efficient and made the transition go smoothly despite all the pressures.
Residents are given a good choice of nourishing food and are always kept hydrated.
This care home is excellent value for money.

Staff are very supportive of both the residents and their relatives. Thank you so much.

Reply from Karen Mullins, Manager at Cliff House

Thank you for your kind review. We are so proud of our staff team and we will always help families in any way we can.

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Review from Michelle R (Daughter of Resident) published on 10 May 2024 Submitted via Website
Overall Experience

I brought Dad here on the recommendation of a friend. The staff are amazing and go above and beyond. The rooms are always clean and the activities are great. Nothing is a problem. Good variety of food and entertainment.

Reply from Karen Mullins, Manager at Cliff House

Thank you for your lovely review, your Dad is a pleasure to look after.

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Review from Amanda D (Granddaughter of Resident) published on 21 February 2024 Submitted via Website
Overall Experience

My gran came here as she was struggling to remain at home due to her mobility. She thrived here, the staff were amazing and when she suddenly suffered a stroke and was end of life only a couple of months after she arrived, they looked after her. I cannot thank the staff enough for giving my gran the best care during her time there. The end of life care was second to none, and her family were also well looked after during our visits. A personal thank you to the two staff members who were by my gran's side and mine at the end. Thank you so much.

Reply from Karen Mullins, Manager at Cliff House

Thank you for your review, it's greatly appreciated. It was a pleasure to look after your gran.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 December 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

8 Bed Vacancies

Posted: 20 July 2026

Residential Beds, some en-suite wc, single rooms, ground floor and first floor. Contact home for more details.

News (0) & Events (0)

News

There are no news items for Cliff House.

Upcoming Events

There are no upcoming events for Cliff House.

Awards / Recognitions (1)

  • 30 Jun 2021Recipient: Cliff House

Accreditations

There are no accreditations posted yet for Cliff House.

Meet the Team (1)

Natalie Bullimore
Natalie BullimoreJob Title:Care Home Manager

Natalie Bullimore serves as the Registered Manager at Cliff House Care Home, a 40-bed residential facility in Clowne, Derbyshire, specializing in dementia, mental health, and respite care. With a deep commitment to person-centred care, Natalie leads her team in delivering compassionate and high-quality support to residents.

Since her appointment, Natalie has been instrumental in maintaining the home's "Good" rating across all key areas—Safe, Effective, Caring, Responsive, and Well-led—as assessed by the Care Quality Commission (CQC) .

Natalie's management style emphasizes collaboration, empathy, and continuous improvement. She fosters a supportive environment for both staff and residents, ensuring that the care provided is tailored to individual needs.

Frequently Asked Questions about Cliff House

What types of Care is Cliff House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Cliff House have?

There are 30 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Cliff House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Cliff House to the centre of Chesterfield?

7.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cliff House to verify any information. View our terms and conditions. Cliff House has an Enhanced Service -more info.