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Care Homes Owned by Halcyon Care Group in Devon

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Halcyon Care Group in Devon

Only the locations & reviews in Devon for Halcyon Care Group are showing below.

View the details of all 13 locations (with 417 reviews) owned by Halcyon Care Group

Halcyon Care Group Locations in Devon (3)

 - Browse 3 Care Homes owned by Halcyon Care Group in Devon
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Ashdowne Care Centre
Orkney Mews, Pinnex Moor Road, Tiverton EX16 6SJ 
9.7 34 reviews
Ashdowne Care Centre, Tiverton, Devon
"The staff are lovely, very caring and helpful, in fact I can no speak highly enough of them. The food is very good, very good quality. My…"   Read all 34 reviews
  • from £1,250 / week
  • 60 Rooms
Location Type Care Home

Situated in a peaceful area, Ashdowne Care Centre is the only nursing and specialist dementia/mental health home in Tiverton, providing support for 60 residents. With qualified nurses on site ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Culm Valley Care Centre
10 Gravel Walk, Cullompton EX15 1DA 
9.7 26 reviews
Culm Valley Care Centre, Cullompton, Devon
"The care staff are above and beyond. The care staff all have great dispositions. The care staff all have smiles only and good humour.…"   Read all 26 reviews
  • from £1,200 / week
  • 63 Rooms
Location Type Care Home

Culm Valley Care Centre, in Devon provides care that is tailored to the individual and is situated in pleasant surroundings and committed to privacy and dignity alongside professional care. Health ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Knappe Cross Care Centre
Brixington Lane, Exmouth EX8 5DL 
8.1 51 reviews
Knappe Cross Care Centre, Exmouth, Devon
"When my dad was given a place at Knappes just before Christmas, lots of people were horrified, 'I wouldn't even put an animal in there!',…"   Read all 51 reviews
  • 42 Rooms
Location Type Care Home

Knappe Cross Care Centre is a homely Devon care facility with pleasant surroundings and living areas that are ideal for a wide range of sensitive needs. Overlooking the seaside town of Exmouth, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Halcyon Care Group Reviews in Devon (111)

9.2

Halcyon Care Group has a Group Review Score of 9.2 (9.244) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Halcyon Care Group must have a Review Score.

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Review of

Knappe Cross Care Centre

from Helen J (Daughter of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my dad was given a place at Knappes just before Christmas, lots of people were horrified, 'I wouldn't even put an animal in there!', 'horrible place'. I was really concerned as was all our family - but it's close so we thought well we will move him if necessary. Our fears were unfounded!!! Kind,
caring attentive staff - lovely food, beautiful surroundings. It took Dad a little time to settle, but now it's lovely to hear him laugh again.
Reply from Nic Ciobanu, Registered Manager at Knappe Cross Care CentreThank you,
We are very greatfull for your kind words!
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Review of

Ashdowne Care Centre

from K W (Grandson of Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are lovely, very caring and helpful, in fact I can no speak highly enough of them. The food is very good, very good quality. My only criticism would be the cleanliness of the home.
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Review of

Culm Valley Care Centre

from P M (Friend of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care staff are above and beyond. The care staff all have great dispositions. The care staff all have smiles only and good humour. Management/reception most welcoming. Food/chef commendable of good value! Cleanliness 11 out of 10! Laundry - turn around first class! Activities are well, I am speechless
.... so good.
Reply from Ann Bright, Registered Manager at Culm Valley Care CentreThank you for your positive feedback, we work hard to ensure has a good experience.
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Review of

Knappe Cross Care Centre

from Donna W (Daughter of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Very disappointed that my dad was put into bed on arrival in Sept 25 and he has not been out since. Disappointed that Dad does not have a shave, he was always a proud man when he was able. Dad always seems to need a drink when I visit as I don't feel he is offered it often enough. One plus is he is
always clean.
Reply from Nic Ciobanu, Registered Manager at Knappe Cross Care CentreThank you for taking the time to share your feedback regarding your father's care at Knappe Cross Care Centre.
We were sorry to learn of your concerns and take all feedback from residents and families very seriously. Following the issues raised, we immediately reviewed your father's care and sought additional input from the physiotherapy team regarding his mobility needs and safe mobilisation. A copy of the physiotherapist's assessment and recommendations was shared with the family.
We also met with family members on 17 April 2026 to discuss all concerns in detail, including mobility, personal care, hydration, and overall wellbeing. During this meeting, we were pleased to hear acknowledgment that the concerns raised had been addressed and that improvements had been recognised.
Our team remains committed to providing care that is safe, respectful, and person-centred. Your father's cleanliness, comfort, and dignity have always remained a priority for us, and we continue to monitor
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Review of

Ashdowne Care Centre

from Steven D (Son of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All in all very happy with things
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Review of

Ashdowne Care Centre

from Carolyn R (Daughter of Resident) published on 13 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum seems happy in her home. The staff are very kind and she responds to them well. She can be difficult at times, but they leave the room and returns later, and she normally agrees to her personal care taking place. She is safe in the home, and procedures in place to stop falls. Home keeps me well
informed and always encourages visits. Office staff also very helpful and always happy to answer questions regarding her fees etc. When I have had an issue last year, it was dealt with straight away, and all has been good since then.
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Review of

Knappe Cross Care Centre

from David P (Son-in-law of Resident) published on 13 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting is always pleasurable, staff are very helpful at all times and on all occasions, extremely accommodating. Home is pleasant and very comfortable. Would recommend Knappe Cross.
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Review of

Knappe Cross Care Centre

from Jane P (Daughter of Resident) published on 13 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very caring and helpful. Nothing is too much trouble. You can pop into the office anytime to have a chat. I would recommend Knappe Cross Nursing Home to anyone. Thank you for supporting my dad and family.
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Review of

Ashdowne Care Centre

from Paul S (Husband of Resident) published on 13 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased that my wife Rita is here in Ashdowne Care Home, she is being very well treated and cared for. Thank you very much.
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Review of

Ashdowne Care Centre

from A S (Daughter of Resident) published on 13 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very friendly, they always do their best to keep my father comfortable and happy. Room is nice and always clean.
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Review of

Ashdowne Care Centre

from C G (Sister of Resident) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the care in the home. The staff are fantastic and professional. Always putting the residence needs first. The management are great. We always are told of any issues with our Sister. The activities provided are great. Can not fault the home or care in anyway.
Reply from Nic Ciobanu, Registered Manager at Ashdowne Care CentreThank you so much,this is such a lovely review,we are lucy to care for your loved ones.
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Review of

Ashdowne Care Centre

from J H (Daughter of Resident) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in the dementia unit for a few weeks now and the whole process has been straightforward with good support along the way from all staff that we have encountered. What was a difficult and emotional time for us was made easier as a result of the support provided by the staff team. Nothing
has been too much trouble, we have been actively encouraged to get in touch with any questions or concerns. Mum has settled in remarkably well in a short space of time, a huge relief for all the family. We know that she is safe there, has company and is eating well. To date, there is nothing negative to say, we have been impressed on the support provided, communications and ease of settling Mum in.
Reply from Nic Ciobanu, Registered Manager at Ashdowne Care CentreThank you for the lovely review!
Your feedback means the world to us.
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Review of

Culm Valley Care Centre

from Lisa T (Daughter of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found all the staff very efficient they always put the patient first. Nothing was too much trouble. The food was excellent wtih meals to suit individual tastes. The rooms were always clean. I would recommend Culm Valley Care Centre to all my family & friends. Mum was well cared for!
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Review of

Culm Valley Care Centre

from Nicola M (Daughter of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father stayed for weeks before he died at the home. His last weeks were so very comfortable, clean, warm and cosy. The staff made him feel very welcome and kind to him. A wonderful experience at such a sad time. Thank you to all at Culm Valley.
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Review of

Culm Valley Care Centre

from Colin H (Husband of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was admitted into Culm Valley Care Centre from 19-10-2025 for 6 weeks until
30-11-2025.
Previous to that she was in Culm Valley from 5-1-2025 until 9-3-2025. My family and I realised she was happy there the first time so I asked for her to go there in October. It is clean, the food is excellent,
plenty of activity or a quiet time watching television. The staff excellent. Yes I would recommend Culm Valley to who needs care & looking after.
Reply from Liji Binish, Deputy Manger at Culm Valley Care CentreThank you for your kind review. It is a pleasure to know that your wife enjoys the care she receives. We aim to provide person-centred, high-quality care, prioritising the needs of our residents while also supporting their families.

Your feedback encourages our team to continue providing the best care possible and to promote the well-being of all our residents.
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Review of

Culm Valley Care Centre

from Carole G (Daughter of Resident) published on 8 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are amazing and I can't thank them enough. They have assisted me and mum when I needed it most. Mum moved in in December and they are very helpful. The day room is light and airy with people around. Mum enjoys the food and is very happy there.
Reply from Ann Bright, Registered Manager at Culm Valley Care CentreWe are so glad Mum is happy and thank you for your support
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Review of

Culm Valley Care Centre

from Ian W (Son of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at the Culm Valley Care Centre for a few months now. She has never been happier. The staff are all fantastic and mum feels very safe & secure, also the food is excellent, which is brilliant as my mum likes her food, she is really pleased with the choice and quality of the meals. Moving
here has given mum a big boost and a new zest for life.
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Review of

Ashdowne Care Centre

from Yehudi L (Husband of Resident) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was admitted to the care centre suffering from dementia. She was not the easiest of patients, as she exhibited aggresive behaviour. But the staff treated her with kindness, patience and respect and managed her behaviour in a quiet and efficient way. I have nothing but praise for the care she
received during her stay at Ashdowne and am grateful to the carers for their conduct.
Reply from Nic Ciobanu, Registered Manager at Ashdowne Care CentreThank you for your kind words and review.
We are really greatfull!

Nic
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Review of

Culm Valley Care Centre

from Sally T (Daughter of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Culm Valley Care Home in July. Me and my siblings, and mum's carers who remain in place to visit her weekly, are all very pleased with the care provided. All the staff are very kind to mum, and us. They are considerate, polite and there to lend a hand if help is needed on our visits.
They are sensitive to mum's needs. There is plenty of communication between staff and residents.
The reception staff listen carefully to all my concerns & desires to keep my mum comfortable. They are always cheerful and nothing is too much trouble, being super efficient & dealing with everything quickly & professionally.
The activities are plentiful & varied and the activities lady is very jolly & imaginative, doing her very best to include as many people as she can and the staff are also good at joining in.
The home is spacious, with pleasant areas to move around in. There are a few areas in need of updating. Perhaps more air freshener upstairs would be nice :-)
Reply from Ann Bright, Registered Manager at Culm Valley Care CentreThank you for your very positive comments. We have an open door policy and are happy to hel;p at anytime
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Review of

Culm Valley Care Centre

from J R (Daughter of Resident) published on 1 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been welcomed into the Culm Valley family with opened arms. The friendliness, warmth and caring nature of all the staff has taken away a huge amount of pressure, Mum's every need is catered for at the touch of a button. It is a joy to see Mum so happy and animated.
Reply from Ann Bright, Registered Manager at Culm Valley Care CentreThank you for your feedback, I am so pleased Mum is happy here
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Awards / Recognitions (0)

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