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Culm Valley Care Centre

10 Gravel Walk, Cullompton, Devon EX15 1DA
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Culm Valley Care Centre, Cullompton
Culm Valley Care Centre, Cullompton
Culm Valley Care Centre, Cullompton

Culm Valley Care Centre, in Devon provides care that is tailored to the individual and is situated in pleasant surroundings and committed to privacy and dignity alongside professional care.

Health and security are top of care workers' objectives, as they aim to give residents and their loved ones peace of mind, while allowing for active lifestyle and diet.

The team are experienced in a wide range of nursing and personalised care and...  

Care Provided by Culm Valley Care Centre

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 63 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,200 - £1,600£1,200 - £1,700
Nursing Care£1,500 - £2,500£1,600 - £2,500

Fees are determined based on an individual assessment of care needs and the type of room chosen. For full details and current rates, please contact the Culm Valley Care Centre directly.

Contact Culm Valley Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Ann Bright(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (61)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (8)

Visiting

  • Please report to Reception (open Monday to Friday 9.00 - 17.00) and complete the forms as directed. If reception is not open please use the 'black' back door to the rear of the building and use the bell to get someone's attention, please keep in mind that residents come first, so apologies for any delay in answering. You need to sign in and out when visiting so the team are aware who is in the building in the event of fire. The home have an open visiting policy but, try to avoid mealtimes where possible to promote dignity for residents

Parking

  • Please park at the reception area down the slight slope, the car park at the rear is for staff only. (The home accept at times people's needs mean parking in the staff areas, but this is discouraged)

Culm Valley Care Centre Reviews (30)

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9.7

Culm Valley Care Centre has a Review Score of 9.7 (9.732) out of 10, based on 18 reviews in the last 2 years. Over all time Culm Valley Care Centre has 30 reviews.

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Showing 30 reviews matching selected criteria
Review from K J (Daughter of Resident) published on 26 June 2026 Submitted via Postal Card
Overall Experience

I always felt welcomed by staff whatever day or time I visited. Residents were able to pursue their own interests in small areas, e.g. painting in a window, watching TV in a small corner, chatting outside, meeting friends and family. Mum was involved in activities morning and afternoon which was essential for her sense of belonging as her Alzheimer's progressed. I have visited several care homes and Culm Valley far exceeded all of them.

Reply from Ann Bright, Registered Manager at Culm Valley Care Centre

Thank you for your lovely feedback, we are so glad it was a positive experience for you and your Mother

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Review from C M (Son of Resident) published on 25 June 2026 Submitted via Website
Overall Experience

I had a very positive initial experience with the lovely lady on the front desk who welcomed me and showed me to my father's room. I felt a good general atmosphere within the care home. My father's room was well equipped ( though I personally found it rather hot, even with the two fans he had running!) - during my multiple visits I found the staff friendly and supportive. I would definitely recommend the Culm Valley Care home.

Reply from Ann Bright, Registered Manager at Culm Valley Care Centre

Thank you for your positive comments and recommendation

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Review from Sue P (Daughter of Resident) published on 22 June 2026 Submitted via Website
Overall Experience

We can't thank the wonderful staff enough for their care of my dad during his last 2 weeks in palliative care. They made a difficult time so much easier, for us visiting as well as for dad. He was always dressed nicely, his diet was catered for, and they attended to medication in a timely manner. Communication via phone was excellent, and they were so kind and compassionate when he finally passed. The rooms are basic but clean and comfortable and the location is lovely and quiet. We are forever grateful for this experience.

Reply from Ann Bright, Registered Manager at Culm Valley Care Centre

Thank you for your feedback, our condolences to you and your family at this time.

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Review from Nu M (Granddaughter of Resident) published on 12 June 2026 Submitted via Website
Overall Experience
My grandfather, Miroslav ("Mirek"), spent the final part of his life at Culm Valley Care Home, and my family and I will always be grateful for the care he received there.
I would especially like to thank the nurses, carers, and management team for their kindness, compassion, and professionalism. They treated my grandfather with dignity and respect and supported our family through an incredibly difficult time.
One small area for consideration is accessibility for disabled visitors. As a wheelchair user, I experienced some challenges accessing facilities during visits, and I hope this is something that can be reviewed in the future to make things easier for other disabled family members.

Thank you to everyone at Culm Valley Care Home

Reply from Ann Bright, Registered Manager at Culm Valley Care Centre

Thank you for your positive comments about the care of your Grandfather.

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Review from P M (Friend of Resident) published on 21 April 2026 Submitted via Postal Card
Overall Experience

The care staff are above and beyond. The care staff all have great dispositions. The care staff all have smiles only and good humour. Management/reception most welcoming. Food/chef commendable of good value! Cleanliness 11 out of 10! Laundry - turn around first class! Activities are well, I am speechless .... so good.

Reply from Ann Bright, Registered Manager at Culm Valley Care Centre

Thank you for your positive feedback, we work hard to ensure has a good experience.

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Review from Lisa T (Daughter of Resident) published on 9 March 2026 Submitted via Postal Card
Overall Experience

I found all the staff very efficient they always put the patient first. Nothing was too much trouble. The food was excellent wtih meals to suit individual tastes. The rooms were always clean. I would recommend Culm Valley Care Centre to all my family & friends. Mum was well cared for!

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Review from Nicola M (Daughter of Resident) published on 22 January 2026 Submitted via Postal Card
Overall Experience

My father stayed for weeks before he died at the home. His last weeks were so very comfortable, clean, warm and cosy. The staff made him feel very welcome and kind to him. A wonderful experience at such a sad time. Thank you to all at Culm Valley.

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Review from Colin H (Husband of Resident) published on 14 January 2026 Submitted via Postal Card
Overall Experience
My wife was admitted into Culm Valley Care Centre from 19-10-2025 for 6 weeks until
30-11-2025.

Previous to that she was in Culm Valley from 5-1-2025 until 9-3-2025. My family and I realised she was happy there the first time so I asked for her to go there in October. It is clean, the food is excellent, plenty of activity or a quiet time watching television. The staff excellent. Yes I would recommend Culm Valley to who needs care & looking after.

Reply from Liji Binish, Deputy Manger at Culm Valley Care Centre

Thank you for your kind review. It is a pleasure to know that your wife enjoys the care she receives. We aim to provide person-centred, high-quality care, prioritising the needs of our residents while also supporting their families.

Your feedback encourages our team to continue providing the best care possible and to promote the well-being of all our residents.

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Review from Carole G (Daughter of Resident) published on 8 January 2026 Submitted via Website
Overall Experience

The staff are amazing and I can't thank them enough. They have assisted me and mum when I needed it most. Mum moved in in December and they are very helpful. The day room is light and airy with people around. Mum enjoys the food and is very happy there.

Reply from Ann Bright, Registered Manager at Culm Valley Care Centre

We are so glad Mum is happy and thank you for your support

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Review from Ian W (Son of Resident) published on 22 December 2025 Submitted via Postal Card
Overall Experience

My mum has been at the Culm Valley Care Centre for a few months now. She has never been happier. The staff are all fantastic and mum feels very safe & secure, also the food is excellent, which is brilliant as my mum likes her food, she is really pleased with the choice and quality of the meals. Moving here has given mum a big boost and a new zest for life.

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Review from Sally T (Daughter of Resident) published on 6 October 2025 Submitted via Website
Overall Experience
My mother moved to Culm Valley Care Home in July. Me and my siblings, and mum's carers who remain in place to visit her weekly, are all very pleased with the care provided. All the staff are very kind to mum, and us. They are considerate, polite and there to lend a hand if help is needed on our visits. They are sensitive to mum's needs. There is plenty of communication between staff and residents.
The reception staff listen carefully to all my concerns & desires to keep my mum comfortable. They are always cheerful and nothing is too much trouble, being super efficient & dealing with everything quickly & professionally.
The activities are plentiful & varied and the activities lady is very jolly & imaginative, doing her very best to include as many people as she can and the staff are also good at joining in.

The home is spacious, with pleasant areas to move around in. There are a few areas in need of updating. Perhaps more air freshener upstairs would be nice :-)

Reply from Ann Bright, Registered Manager at Culm Valley Care Centre

Thank you for your very positive comments. We have an open door policy and are happy to hel;p at anytime

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Review from J R (Daughter of Resident) published on 1 October 2025 Submitted via Website
Overall Experience

Mum has been welcomed into the Culm Valley family with opened arms. The friendliness, warmth and caring nature of all the staff has taken away a huge amount of pressure, Mum's every need is catered for at the touch of a button. It is a joy to see Mum so happy and animated.

Reply from Ann Bright, Registered Manager at Culm Valley Care Centre

Thank you for your feedback, I am so pleased Mum is happy here

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Review from J R (Granddaughter of Resident) published on 30 September 2025 Submitted via Website
Overall Experience

We are so completely blown away by the care my Grandmother is currently receiving at Culm Valley.

From the moment we arrived with her we were all made to feel welcomed.

The staff did an excellent job of settling her in with dignity, and directing the conversations at her rather than us which was such a gentle nod to her still having some independence and choice during a difficult, and probably frightening, transition in her life.

We're seeing a whole new side to someone that was previously sedentary and disinterested in any activities or leaving the house. This is, in no small part, thanks to the staff and residents at the home who have made her feel so at home and comfortable in such a short space of time.

The food is amazing; we attended the harvest Festival yesterday and the quality and quantity of food was really good.

We were a little dubious after reading some of the negative reviews, but our experience has been excellent so far.

Reply from Ann Bright, Registered Manager at Culm Valley Care Centre

Thank you for your positive comments, we are delighted that your Grandmother has settled so well.

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Review from Jilly M (Wife of Resident) published on 29 August 2025 Submitted via Postal Card
Overall Experience

I could not have asked for better care for my husband at Culm Valley. All the staff were efficient & polite. The care he received in his last hours was superb.

Reply from Ann Bright, Registered Manager at Culm Valley Care Centre

Thank you for leaving a review, we are very pleased that you had a positive experience, it was a pleasure looking after your husband and getting to know you

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Review from P Y (Son of Resident) published on 9 May 2025 Submitted via Website
Overall Experience

A family member has been cared for at Culm Valley for the past couple of years. Neither we nor our relative can fault the standard of care which is provided by all the staff at the nursing home. The staff are all kind, compassionate, caring with good knowledge and hands on skills providing excellent elderly care. Regular seasonally based activities are put on, to provide enrichment for the residents, who are encouraged to take part. The food is good quality, home-made, using quality local suppliers where possible. We know our relative is in safe hands.

Reply from Nic Ciobanu, Registered Manager at Culm Valley Care Centre

Thank you so much for your kind words and lovely review!

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Review from Mark H (Son of Resident) published on 12 March 2025 Submitted via Website
Overall Experience
My mother was transferred to Culm Valley from the RD&E Hospital on January 14th, 2025, for palliative care. She lived for a further month or so. During that time, I was extremely impressed by the high quality of support and level of nursing care. My mum was made very comfortable, and died peacefully on February 21st. The staff were always courteous and considerate to me and my wife, and mum was always treated with the highest of regard and respect. She was never made to do anything she didn't want to. As an aside, the food looked good - certainly a step or two up from the hospital.

So, if you have a relative that is coming to end of life and it's important to you that they pass in comfort with care, support and dignity, I would recommend that you consider the Culm Valley Care Centre in Cullompton. Five star all round.

Reply from Ann Bright, Registered Manager at Culm Valley Care Centre

Thank you for your kind words, we are pleased your Mother was always comfortable here. It was a privilege to be able to look after her at the end of her life and support to you through the process.

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Review from Rosemary G (Daughter of Resident) published on 3 October 2024 Submitted via Website
Overall Experience

My mum has just celebrated her 100th birthday and loves to watch snooker. Because of her complex needs, she is now bedridden and was unable to watch the tv. One phone call to a staff member at Culm Valley and mums room was rearranged to facilitate mum being able to watch tv again. Many thanks.

Reply from Ann Bright, Registered Manager at Culm Valley Care Centre

So glad we could improve her quality of life in such a simple way.

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Review from M R (Brother of Resident) published on 27 September 2024 Submitted via Website
Overall Experience
Thank you to all the staff at Culm Valley Care Centre for the attention and care you provide my brother. I rest in the knowledge that he is being very well looked after. Staff are attentive to his needs, he is checked regularly and treated with respect together with some delightful senses of humour!

There are always all sorts of interesting posters and leaflets of activities and lovely items for sale in the main entrance hall and always a cheerful welcome whenever I visit together with an atmosphere of calm and quiet efficiency. Thank you.

Reply from Ann Bright, Registered Manager at Culm Valley Care Centre

Thank you for your feedback, we are always here to support families as well as residents.

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Review from Matt B (Son of Resident) published on 2 May 2024 Submitted via Website
Overall Experience
Mum was admitted here on a Pathway 2 discharge from the Hospital following a fall at home where she had pelvic and spinal fractures. She was unable to weight bear for the first 6 weeks (4 weeks at home 2 weeks in the hospital) and therefore stayed for a total of 10 weeks, during this time it was clearly evident that it was an extremely well-run home. The admin staff is really friendly and this makes for an excellent first impression. The nursing and care staff are extremely warm, caring, and totally person-centred. I was completely reassured that my Mum was safe and her needs were more than being met. Mum, a retired Nurse was very impressed with the care and communication from the nursing and care team.

I am a senior Nurse in the NHS and give high praise indeed to Culm Valley Care Centre.

Reply from Ann Bright, Registered Manager at Culm Valley Care Centre

Thank you for your feedback, which has been shared with our staff team.

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Review from Maryjoice B (Friend of Resident) published on 30 August 2023 Submitted via Website
Overall Experience
My friend's grandma stayed in the home and she has nothing but praise for the caring team, excellent food and social activities which she enjoyed. We have been blown away by the care and attention given by the wonderful, empathetic and highly skilled team.
She feels safe and secure here, which has helped towards her well-being just as important as the medical interventions. We too are grateful to the team and management for the security that she is safe and also values the quality of communication the staff have with us.

Thank you and we wouldn't hesitate to recommend the home to others. Everything is handled with respect, kindness and care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 30 Jan 2025

    This award recognised our exceptional dedication to promoting Equality, Diversity and Inclusion in activity provision. It reflects a deep understanding of the importance of creating inclusive environments where everyone feels...

  • 16 Oct 2024

    On the 4th October it was announced by NAPPA we had reached the finals of the National Activity awards for the Inclusion award. This was awarded based on the last...

Upcoming Events

There are no upcoming events for Culm Valley Care Centre.

Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Culm Valley Care Centre.

Meet the Team (2)

Ann Bright
Ann BrightJob Title:ManagerJoined: 2012
Ann has been the Registered Manager at Culm Valley since 2012.

Having worked as a nurse for years before, moving into care home management in 2001, she has plenty of knowledge and experience about how the care industry has changed, and what is needed to keep the values of the residents at the heart of what we do.

Liji Binish
Liji BinishJob Title:Deputy ManagerJoined: 2008

A registered Nurse who has worked at Culm Valley for 17 years, dedicated to ensuring the highest standards of care are delivered.

Frequently Asked Questions about Culm Valley Care Centre

What types of Care is Culm Valley Care Centre registered for?

Older Person Care, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Culm Valley Care Centre have?

There are 61 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at Culm Valley Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Culm Valley Care Centre to the centre of Cullompton?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Culm Valley Care Centre to verify any information. View our terms and conditions. Culm Valley Care Centre has an Enhanced Service -more info.