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Health and security are top of care workers' objectives, as they aim to give residents and their loved ones peace of mind, while allowing for active lifestyle and diet.
The team are experienced in a wide range of nursing and personalised care and...
Care Provided by Culm Valley Care Centre
Primary Care Categories
- Older Person Care
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 63 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are determined based on an individual assessment of care needs and the type of room chosen. For full details and current rates, please contact the Culm Valley Care Centre directly.
The price(s) shown are provided by the care home. Contact Culm Valley Care Centre for full pricing details and T&Cs.
Contact Culm Valley Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Halcyon Care Group
- Private Owned
Person in charge
- Ann Bright (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2018
- Number of floors: 3
Room Information
- Single Rooms (61)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (8)
Visiting
- Please report to Reception (open Monday to Friday 9.00 - 17.00) and complete the forms as directed. If reception is not open please use the 'black' back door to the rear of the building and use the bell to get someone's attention, please keep in mind that residents come first, so apologies for any delay in answering. You need to sign in and out when visiting so the team are aware who is in the building in the event of fire. The home have an open visiting policy but, try to avoid mealtimes where possible to promote dignity for residents
Parking
- Please park at the reception area down the slight slope, the car park at the rear is for staff only. (The home accept at times people's needs mean parking in the staff areas, but this is discouraged)
Culm Valley Care Centre Reviews (32)
Culm Valley Care Centre has a Review Score of 9.8 (9.803) out of 10, based on 20 reviews in the last 2 years.
Over all time Culm Valley Care Centre has 32 reviews.
I am a senior Nurse in the NHS and give high praise indeed to Culm Valley Care Centre.
Thank you for your feedback, which has been shared with our staff team.
She feels safe and secure here, which has helped towards her well-being just as important as the medical interventions. We too are grateful to the team and management for the security that she is safe and also values the quality of communication the staff have with us.
Thank you and we wouldn't hesitate to recommend the home to others. Everything is handled with respect, kindness and care.
I had a wonderful experience at Culm Valley Care Centre during my visit last week. The staff and management were incredibly friendly and welcoming. It's truly heart warming to see how accommodating they are to both residents and visitors, even though they're busy taking care of everyone. Their genuine care and dedication shine through, making it such a lovely place.
Culm Valley Care Centre is an incredible care home set in its own grounds next to St Andrew's church. What makes this such an amazing place for both residents and visitors is the truly fantastic staff - everyone is so friendly, professional, caring and welcoming. Both residents and their family and friends are made to feel very special here, and I really feel as if we are all part of a wonderful family. One other point to mention - the meals are all exceptional, thanks to two fantastic cooks!
Lovely and caring staff, they take great care of me. I would recommend this place to anyone. The food is nice, they are very, very good.
We are professionals who have over the years worked in care settings and with the elderly and vulnerable. The working practices of this home are poor verging on dangerous. We have raised complaints and involved adult social care who agreed that our requests, observations and concerns were all valid. In despite of this, no real improvements have been seen. Every visit normally resulted in some form of conflict, just to make sure our loved one was being treated with dignity and respect. The policies and procedures are a farce, that's if any exist at all - still waiting on copies of some they have quoted to account for poor care practices. Our loved one fell five times during his stay - he was on the commode for well over 45 minutes on one occasion.
Dear Kate,
I am sorry to hear about your negative experience at our care home. We take all complaints seriously and are committed to providing the highest quality care to all of our residents.
I apologize for any distress or frustration you and your loved one experienced while they were in...
Food is very poor and is in need of improvement. Quite often it's so poor my mum doesn't eat.
Thank you for your feedback, we have spoken to your mother and she has no complaints. Regarding her dietary preferences, she says she has always disliked food everywhere. We have noted the few things she likes at present and informed our kitchen. We regularly review our menus, using resident...
When the idea of respite care was suggested I was against it. My partner has had 5 weeks in the centre and has been happy and thriving throughout. His carers have been amazing and done everything for him that was a struggle for me. Had it not been for the fact that we needed a permanent placement closer to our home I would have been happy for him to have stayed.
We visited my mum several times at Culm Valley Care Centre (it was lovely to put faces to all the staff we had spoken with so many times).
All the staff were very helpful and busy! My mum is being well looked after in spite of challenges with her mobility, mental state and struggles with being able to chew and swallow.
Overall, I felt that Mum’s needs were being met.
I feel like my mum is well looked after and catered for. The staff are brilliant with Mum and I have peace of mind she is happy. I think the food choices are also good and Mum seems very happy with it.
From what I hear, the food could be a little more exciting.
Again, from what I hear, the foreign staff could have a better command of English in order to understand our humour which some residents like to share but is lost in translation and understanding.
Other than that, as I said before, the home is satisfactory.
Since my mother was admitted, I have had no communication that relates to her current care and support nor any discussion with the care centre team about her middle to long-term care needs. It would be very helpful if someone could take 5-10 minutes to update direct visiting family members when they arrive to see loved ones.
There are times when my mum talks about the TV in her room being put on in the early hours of the morning, which she has reported!
We are open for visitors in line with government guidelines however, if the home is experiencing an outbreak the rules on visiting change.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 January 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 30 Jan 2025
This award recognised our exceptional dedication to promoting Equality, Diversity and Inclusion in activity provision. It reflects a deep understanding of the importance of creating inclusive environments where everyone feels...
- 16 Oct 2024
On the 4th October it was announced by NAPPA we had reached the finals of the National Activity awards for the Inclusion award. This was awarded based on the last...
There are no upcoming events for Culm Valley Care Centre.
Awards / Recognitions (3)
- 24 Jan 2025Recipient: Culm Valley Care Centre
- 15 Jun 2023Recipient: Culm Valley Care Centre
- 01 Jun 2023Recipient: Culm Valley Care Centre
Accreditations
There are no accreditations posted yet for Culm Valley Care Centre.
Meet the Team (2)

Having worked as a nurse for years before, moving into care home management in 2001, she has plenty of knowledge and experience about how the care industry has changed, and what is needed to keep the values of the residents at the heart of what we do.

A registered Nurse who has worked at Culm Valley for 17 years, dedicated to ensuring the highest standards of care are delivered.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Culm Valley Care Centre to verify any information. View our terms and conditions. Culm Valley Care Centre has an Enhanced Service -more info.