Orkney Mews, Pinnex Moor Road, Tiverton EX16 6SJ
Situated in a residential area close to the town centre of Tiverton, Ashdowne Care Centre offers nursing and personal care for 60 older people.
The home is divided into two units: Ashdowne providing general nursing care for older people, and Pinnex providing specialist care for those with mental health care needs. Ashdowne Units offers single room accommodation on two floors, with en-suite facilities. Companion rooms are available.
The modern care facility includes specialist bathing and many en-suite rooms, while the home supports an active lifestyle with many recreational activities and outings, there is Internet connection and also landscaped gardens.
Ashdowne supports companionship wherever possible, as well as focusing on independence and quality of life.
Group: Halcyon Care Group
Person in charge: Angela Roberts (Manager)
Local Authority / Social Services: Devon County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users
Registered Care Categories*: Dementia • Detention Under Mental Health Act • Learning Disability • Mental Health Condition • Old Age
Specialist Care Categories: Alzheimer's • Stroke
Admission Information: Private and Social Services Clients. Ages 55+.
Single Rooms: 60
Rooms with ensuite WC: 6
Facilities & Services: Palliative Care • Day Care • Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Ashdowne Care Centre: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ashdowne Care Centre has a Review Score of 6.5 (6.542)
The Review Score of 6.5 (maximum of 10) for Ashdowne Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Ashdowne Care Centre in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.5 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Ashdowne Care Centre is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.542 Points relating to the number of positive Reviews for Ashdowne Care Centre is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 1 Reviews ÷ 12 Target = 0.083 , then divided by 2 = 0.042
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Christine (Daughter of Resident) on Saturday 16 July 2016. Relates to April 2016.
My father was at the Pinnexe unit from March through to April 2016. He was very sick on arrival but was met by the staff and welcomed into their care. My mother was treated with respect and warmth. No judging took place. She had looked after him, things got so bad medical intervention was called for. He was popular with all the staff, but a few nurses stood out. They treated him like the gentleman he was. The place itself surprised me, as my mother said it was 'a home from home'. All the family were treated well and kept informed.
Although in pain and confused, dad trusted these people and they never let him down. The care he received was exceptional.
It is a pity I cannot name individuals, the staff were guardian angels to my dad right up to, and after his death.
The care home and dementia unit are very well run and clean. Welcoming is the word I would use.
MY family's heartfelt thanks to everyone who helped look after dad. He could not have had a more dignified ending to a wonderful life.
How likely would you be to recommend Ashdowne Care Centre? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Don't Know
There are currently no awards/recognitions posted yet for Ashdowne Care Centre
There are currently no Care Home Idol entrants who have performed at Ashdowne Care Centre