Care Home Owned by Halcyon Care Group in South Yorkshire
9.3
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in South Yorkshire for Halcyon Care Group are showing below.
View the details of all 13 locations (with 373 reviews) owned by Halcyon Care Group
Halcyon Care Group Locations in South Yorkshire (1)
Eastwood House
9.3
23 reviews
Doncaster Road, Rotherham S65 2BL
"I couldn't have wished for a better place for my Nan to spend the last few years of her life. Whenever I visited her she always looked very…" Read all 23 reviews
Location Type Care Home
Eastwood House, in Rotherham, is registered to provide care for up to thirty-seven residents, with a team of carers who are skilled and equipped to take on a wide range of needs. Alongside professional care, the home supports an interesting and active… Read more about Eastwood House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Eating Disorders
- 37 Rooms
- from £685 / week
Halcyon Care Group Reviews in South Yorkshire (23)
9.3
Halcyon Care Group has a Group Review Score of 9.3 (9.327) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Halcyon Care Group must have a Review Score.
Review of
Eastwood House
from Rebecca S (Granddaughter of Resident) published on 15 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I couldn't have wished for a better place for my Nan to spend the last few years of her life. Whenever I visited her she always looked very well cared for. Staff here are incredibly professional and friendly and I could tell that they genuinely care about the residents.
When I visited Nan in her final
When I visited Nan in her final
days staff also took the time to check in with me and ask if I needed anything, which at such a difficult time means so much.
I would absolutely recommend this care home to anyone looking for care for their relative, they do a truly amazing job.
I would absolutely recommend this care home to anyone looking for care for their relative, they do a truly amazing job.
Reply from sarah Mckenzie, Deputy Manager at Eastwood House
Thankyou so much for your lovely feedback Rebecca this means a lot to our staff.
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Review of
Eastwood House
from N M (Stepson of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found the staff at Eastwood House to be utterly professional in all aspects of my stepfather's care. It is good to know he is in good hands in his twilight years and gives us as a family peace of mind knowing all his needs are taken care of. We are kept informed of anything that occurs outside
of our visits. The staff really care for these people as friends and not as the "box" tick of "service user".
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Review of
Eastwood House
from P M (Son of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Since mum has been at Eastwood House, I have been impressed with the care that has been provided. All the staff are welcoming, friendly and helpful, and nothing is too much trouble for them when it comes to looking after mum. They have also made me feel very welcome when I visit on a daily basis and
this means a lot to me also. I feel content knowing that mum is here and she is receiving excellent care from a wonderful bunch of staff. Thank you, everyone!
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Review of
Eastwood House
from D C (Daughter of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mum has been a resident of Eastwood for 3 years and the home is warm welcoming and caring. The staff are compassionate and dedicated to the well being of the residents. I believe with improved staffing levels this would help during busy times as staff do sometimes seem steached thin. Overall I am
pleased with the care my mum receives.
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Review of
Eastwood House
from S K (Wife of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Eastwood House have been good and kind to my husband and to my auntie who was also here for three and a half years but sadly passed away last year. My husband has settled here. They look after him and attend to his needs. The staff are also very kind and caring to family of residents overall. I am very
pleased with the work they do, and the care that they give.
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Review of
Eastwood House
from S C (Niece of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My uncle is well looked after by all the staff. He says food is excellent, he feels safe since moving into Eastwood House. His health and wellbeing has improved. His rise and falls has declined massively. Staff are friendly and welcoming.
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Review of
Eastwood House
from Sarah H (Friend of Resident) published on 16 February 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is our second review. We visited at Christmas and were so impressed that when we needed respite for a couple of weeks Eastwood House was our first choice. Everyone is so kind, caring and helpful. The home is spotlessly clean and smells fresh. All the residents are well-presented and look very happy
in their surroundings. The meals and drinks were plentiful and tasty. The staff are great and clearly enjoy their jobs, going about their duties with a smile and nothing is too much trouble. Everyone is treated with respect. If ever we need to return we wouldn’t hesitate.
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Review of
Eastwood House
from Barrie C (Son of Resident) published on 4 October 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Mum seems happy at the home, carers look after her well, kept clean and fed. Entertained sometimes, so can't complain at all.
Reply from sarah Mckenzie, Care Home Manager at Eastwood House
Thank you for this lovely review, I am sure all our staff will be glad of this feedback.
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Review of
Eastwood House
from Lorraine V (Daughter of Resident) published on 14 March 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mother is quite happy in Eastwood House. The carers and other staff are lovely. Mum likes the food which is a compliment as she was an excellent cook when she lived in her own home.
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Review of
Eastwood House
from Dawn C (Friend of Resident) published on 8 March 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have visited Eastwood House quite a few times to visit a friend. It is a very homely place, and the staff are friendly and willing to help with anything. On one of my visits, some residents were having their nails cut and painted, which they seemed to be enjoying. The home is clean, and they have
a lovely little room where I once sat with my friend; this gave us privacy, but we could have sat anywhere we wanted. I have always been offered tea or coffee on my visits which made me feel very welcome. I would highly recommend Eastwood House.
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Review of
Eastwood House
from Bobby-jo P (Friend of Resident) published on 27 February 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have a friend at Eastwood House. When I made my visit this week I found she was really happy. She showed me around her room and she is happy with her view I found the staff kind and helpful I wore PPE on my visit and the staff explained this fully on my visit. I had the chance to see other residents
watching TV and saw some in the garden. I sat and had a drink in the conservatory and it was a lovely room. Staff came to check we were ok which I thought was nice.
I found a welcoming and lovely place for my friend.
I found a welcoming and lovely place for my friend.
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Review of
Eastwood House
from G C (Daughter of Resident) published on 21 February 2023 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
The home is dirty. It is poorly run with both seniors and management more interested in smoking than the residents. The residents spend all day just sat in the lounge with no stimulation whatsoever. Infection control is non-existent with equipment being shared without cleaning even when contaminated
with faeces. Laundry is not managed with even underwear going into the wrong rooms. Residents are making sandwiches in the conservatory, not hygienic, at 10 am which are for tea time, unappetising. The toilet is in a wardrobe! and the TV has no socket to plug in plus no ariel or remote! The food is very poor unless you like chips and is more like what you feed to children rather than elderly people. Overall the home is very poor.
Reply from Sarah Mckenzie, Deputy Manager at Eastwood House
We would like to thank you for this feedback, our team of staff work hard to provide a caring environment. All staff members do have a specified area for breaks in the grounds. Our residents have a varied activity programme; this is evidenced through various channels in the home. Our activity for food preparation is popular, we have our kitchen team who prepare fresh meals daily. Our bedrooms have an ensuite, enclosed toilet and sink. There are plug sockets in all bedrooms for use with. In this instance it may have been a spare TV which sometimes we have left by previous service users. So, we would like to offer an apology for the missing remote and aerial in this particular case. Our food menus differ from week to week and residents’ meal requests are gathered through our QA programme.
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Review of
Eastwood House
from Mary H (Resident) published on 8 February 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staff and carers are ideal. The staff are very helpful and pleasant.
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Review of
Eastwood House
from Irene S (Resident) published on 8 February 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
When I knew I was coming here I felt I was making a mistake. I was so wrong, I was so, so wrong. It is like home. It's great!
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Review of
Eastwood House
from Val M (Resident) published on 8 February 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I am very pleased with everything in the home.
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Review of
Eastwood House
from Elsa P (Resident) published on 8 February 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I'm happy here.
They are all ok.
They are all ok.
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Review of
Eastwood House
from Jean W (Resident) published on 8 February 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are good at their jobs.
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Review of
Eastwood House
from C H (Son of Resident) published on 17 November 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since my mother has been here, she has been treated with care and respect in a professional way. Very attentive. Now she has settled in, she thinks of it as "home" or on "holiday".
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Review of
Eastwood House
from Estelle C (Daughter of Resident) published on 17 November 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mother has been cared for at this home for over five years. They have been looked after from day one with extreme care, compassion and patience. They were fantastic with all residents during the pandemic and kept all families informed of any changes. The staff are fantastic and really care, which
is very rare.
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Review of
Eastwood House
from Susan L (Daughter of Resident) published on 17 November 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Care home staff and management are very friendly, efficient and very caring to residents. Always happy to help and answer any queries or concerns relating to Mum.
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